We rented a unit in Parkfairfax managed by this property management company and their "property…read moremanagement" was a disaster. I experienced constant flooding and sewage leaking from the kitchen sinks (yep, 2 sinks), giant sized insects invading our space, decaying floor boards from water damage, 3 years of uninterrupted mold and mildew, the need for a dehumidifier requiring 4 buckets of water to be dumped daily, and the last stray was a bathroom ceiling leaks flooding the unit requiring a 1 month stay in the hotel paid for by my insurance and I still had to pay the rent for my unit. During those 3 years, I suffered terribly from respiratory problems for the first time in my life. No empathy shown by the leasing agent or landlord for the major and myriad inconveniences. Upon returning to the unit in addition to the floor repairs they used substandard contractors to paint the walls. During my stay at the hotel (on my insurance's dime, mind you despite paying the full month's rent DURING it's renovation) I was not notified that the walls would be painted until AFTER the work was done, nor was my artwork removed from the walls prior to painting. The substandard painters merely painted around my artwork. Essentially their substandard painting contractors sealed the damage free adhesive to the walls with the paint making the artwork impossible to remove without damaging the wall. Moreover, the substandard contractors also painted over the back door sealing it shut. Upon move-out, the property management company wanted to penalize me for the damage caused by their own substandard painters shoddy work, since there're still holding on to my security deposit. Avoid renting through this "property management" company at all costs

Professional staff, highly recommended. Aaron purchased and managed three townhomes for me since…read more2021. His company has found me quality tenants and very responsive when it comes to maintainence, renewal, dealing with HOA and handling tenants. I only have one or two emails exchange with them during annual renewal. I love it that way.

As a prospective renter, my experience was very poor. The man who showed me the apartment I was…read moreinterested in was very nice, but didn't know much about the property or me (he was waiting in a different unit than the one I wanted to see because he got mixed up). That would have been fine. But what really annoyed me was the application process. The management is not familiar with more modern ways to verify employment and income (such as third party service) and insisted on unredacted pay stubs - which is much less secure. The interaction as we went back and forth was rude and reminded me of scammers trying to get one to divulge information urgently (because so many people are interested in the apartment!) at the cost of better judgement. In trying to get more information from me they cited their "policies" but being unable to articulate why their policy insists on having the information I didn't want to share (like my pre-tax deductions) This conversation was not with some mid-level employee but what seemed to be the owner. I should hope he could articulate the reasoning behind his own policy! To me, this company clearly orients themselves to customer service of property owners, not renters. Which fair enough, but it doesn't mean I have to like it. To the reader/renter: Don't let these people bully you!

I am very excited to lease with Rent the District. My roommates and I found a beautiful home on…read moretheir site, and from my very first correspondence with Hanna via phone, the communication has been flawless. Prompt responses to emails, quick answers to phone calls, transparent updates throughout the process, and even reassurances to call you back if they are tied up at the moment (and they actually call back as soon as they can!) Since my roommates and I are all out of town at the moment, and unable to tour the property in person prior to signing the lease agreement, Hanna assured me that her assistant Johnny would send me a video tour the following day. And sure enough, the next day - Johnny had a detailed video tour of the home in my inbox. Any question I had about the property, Johnny was able to answer. We so look forward to working with Hanna and her team during the duration of our lease agreement. If the last week is any indication of how our experiences will be as Rent the District tenants, I very much look forward to staying at this property. Hanna and Johnny were both very friendly, and professional. I will recommend Rent the District to any of my friends who look to rent or have property management services in DC. Thank you again!

When we first started with Scout Properties, things were great. Our first manager, Nick, was…read moreprofessional and easy to reach. But after Victor took over, everything went downhill fast. I'm not sure Victor ever really knew who we were and I can't be sure he ever visited the apartment before things really went to crap. He completely missed a major toilet leak--even after the tenant moved out--which left us with a cumulative $5,773.14 water bill. Then Scout didn't handle the tenant's voucher renewal properly, with no warning to us, which made the tenant move out early and cost us rental income. Even worse, we've now been stuck for several months without a tenant and have had to cover all the turnover costs ourselves. Despite that, Scout still charged their full management fees while barely responding to us. All of a sudden, Scout dropped us as clients (including our neighbors who were clients also), kept the fees, and stopped returning calls. Our next‑door neighbors had the same experience -- and told us their tenant was even offered an apartment at another property managed by Scout. Everything started fine but turned into one expensive, stressful mess. Don't hire Scout Properties unless you want poor communication, big bills, and months of lost rent.

I had a very disappointing experience with Scout Properties and cannot recommend them based on how…read moremy inquiry was handled. I contacted them the day after a rental property was listed because I was very interested in applying. I spoke with the listing agent, Emil, and made it clear that I wanted to move forward. He told me I would need to tour the property in person the following week. Since I live out of town, I asked whether a video tour or another accommodation was possible. He explained that the unit was occupied and suggested I attend the upcoming open house. I reminded him that I wasn't local and offered an alternative: I have a close family friend in the area who could tour the property on my behalf before the open house. Emil said he would contact the tenants and get back to me. Unfortunately, he never did. Despite multiple follow-up phone calls, voicemails, and emails, my messages were ignored. A well-respected local community leader and family friend also reached out to both Emil and the owner on my behalf with a courteous email. Only then did Emil respond, stating they were "moving forward with another applicant." What made the experience even more frustrating was that the property remained listed afterward, the listing description was updated, and when I reached out again, I still received no response from either Emil or the owner. To be fair, I did speak with a couple of other staff members at Scout Properties who were courteous and professional. Unfortunately, my interactions with the listing agent and the lack of communication from management left a very negative impression. At a minimum, prospective renters deserve timely communication and the courtesy of a response.

We had an outstanding experience working with Megan Fass and the Fass Results Group in selling my…read moreparents' home in McLean. From the very beginning, Megan and her team (Jenny Moore) demonstrated professionalism, market expertise, and a genuine commitment to understanding our goals. Thanks to her strategic approach and strong network, we received five competitive offers in a short period of time. What truly set Megan apart, though, was her ability to help us navigate those offers thoughtfully--not just focusing on price, but on finding the right buyer. It was very important to our family that the home not be sold to a developer who would tear it down, and Megan respected and prioritized that throughout the process. In the end, she helped us secure a buyer who aligned with our wishes while still delivering an excellent outcome financially. Her communication was clear, her guidance was steady, and she made what could have been a stressful process feel smooth and well-managed. The house was on the market in January and we had two snow storms that Megan and Jenny were able to take care of getting the snow on the driveway shuffled in time for the open house. We're incredibly grateful for Megan's dedication and would highly recommend her and the Fass Results Group to anyone looking to sell (or buy) their home.

Paul's the best realtor around. Paul was not only knowledgeable, communicative, and quick to get…read morethings done- he also provided sound guidance when I asked for it; was encouraging and checked in on me when several hurdles presented along the way; was always flexible and thorough... The list goes on. As a first time homebuyer, there was so much I didn't know and so much I was anxious about- he is trustworthy and made me feel grounded through the whole process. All in all, my buying experience with him was more than I could have asked for.

Sunjin was so patient with us, we were very picky about the next home we would purchase so we were…read morein no rush to buy as we knew exactly what we wanted and what location we wanted. She was patient and helped us submit several offers that we lost out on and were getting a little discouraged, but she encouraged us to keep seeking the right house was out there for us. Well the right house came, she helped us navigate our offer that helped us beat out several other good offers and we settled 28 days later because we were pre-qualified and were ready ready to go. We then sold our house over asking in a weekend. We are happily in our new home really appreciating Sunjin's RE knowledge and assistance. We love our new home.

We recently sold my house with Sungjin Kim from Capital key and we can't not recommend her enough…read morewith wonderful experience we had with her!! We were in a place where we couldn't buy a house right away until our house sold and we didn't want to be rushed to buy to something since we have two toddlers. We were in search of rental properties when we came across Sungjin inquiring about a rental property we liked. We were bummed that the rental property was under contract, but we were excited we found someone we connected so well from the beginning to help us with our journey. We had no clue where to start but with her guidance and suggestions, we were able to prepare our house for an open house and it was under contract the next day!! I can't believe how smooth and stress free our experience selling our house with Sungjin was! She also helped us find a great rental property in a great location/neighborhood for our kids! I can't wait to work with her when we are getting ready to buy a house next year and I cannot recommend her enough to others!!

I can't say enough good things about my experience renting from Atwan. He is extremely kind,…read morehonest, and truly runs his business with integrity... something that's rare these days. When my wife and I went through a difficult situation, he went above and beyond to help us get through it, showing compassion and understanding that we'll never forget. Any questions or concerns were always addressed quickly and professionally, and it was clear he genuinely cares about his tenants as people, not just renters. We felt supported every step of the way. I would absolutely rent from him again and highly recommend him to anyone looking for a trustworthy, dependable, and caring property manager.

Had only the best experience with LivingSimple. Atwan and team were incredibly responsive and…read morerespectful. Our maintenance requests were resolved within a few business days and they were communicative. Had we not purchased a home, we would've definitely continued our lease.

We've used over 12 real estate agents over the years and Sarah Hatch was by far the best we've ever…read morehad. She is not only pleasant to work with, but very thorough, professional, and smart. She sold our house over list price in just a few days, which was great. Before that she managed our rental for 4 years and we never had to worry about anything. She is highly recommended.

Sarah and her team are exceptional. As my property manager for two years, she managed every detail…read morewith unmatched professionalism. I never had anything to worry about. When she transitioned to selling my home, the process was great. She was able to walk us through the ups and downs of the sale, and she swiftly handled any issues we had. Finally, and most importantly, as good as a property manager and realtor Sarah is, she's also a great person to work with. Whether sharing a laugh or a thoughtful gesture, she truly goes above and beyond. I can't recommend her enough for any real estate needs.

Shaun will shepherd you through the whole process! He makes everything easy and has 1 million…read moreresources to share!

Shaun makes the overwhelming process of selling a house as seamless as you could hope for. His…read morethorough knowledge of the market was evident in our first meeting. He put us at ease every step of the way by detailing the process and answering our questions with just the right amount of information. Not to mention he was highly responsive. It was clearly informed decision-making getting us multiple offers that was beyond what we expected to receive. He went above and beyond, making the prep, staging, open house, and then advice on the offers was invaluable. Shaun is the consummate professional and is the top choice when selling a house in Alexandria. You can't ask for better!

Pinyo is the best agent I could ask for. He was thorough and knowledgeable through the house…read moresearching process. Providing the necessary information to make well informed offers. His knowledge, timeliness, and communication skills were pivotal during the purchasing process. It was acknowledged as such by the listing agent as why they opted with our offer. He ensured everything was done well, and his network of associates are equally great I recommend Pinyo with the highest of regards. And he will be my agent for any future home transactions.

This is our second time with Pinyo as our Realtor and he is the best! Very knowledgeable, always…read moreavailable for questions, and super helpful in guiding us through every step of the process.

Them replying to my review is hilarious being that they won't reply to my maintenance requests…read more I've had a leak for months. No one has come to fix it. Also I'm pretty sure they are inflating these reviews somehow. For a real view, check out the other reviews online. DO NOT RENT FROM THEM AND DO NOT TRUST YOUR PROPERTY WITH THEM!

Amplus left us high and dry. They ignored our calls and became unresponsive after the initial…read morefirst response. I wrote a glowing review and then they disappeared. Avoid this company!