This company was so easy to deal with. Sent Paul a message on a Sunday afternoon and quickly got a call back. He was able to hear my needs and give me a quote over the phone. The very next day he was at our home on time for the job and did a great job getting out some old stains. Paul was very open and honest about stains that could be cleaned out and others that may be a bit more stingy. I wish I would have taken before pics but immediately the carpets looked fresh again and smelled great too. He gave us a very great price for the amount of work and square footage that was involved! So happy to work with him and we will definitely get him back out here for future needs. Thanks again, Paul! read more

If I could rate Paul and his company negative stars...I would! He returned today after a week of so called doing the job "right" the first time...and again, nothing but unsatisfactory work as well as professionalism. He tried to be a smooth talker the 1st round and it wasn't until I actually went into the room later that day where I noticed he didn't even go over the problem area at hand. The 1st interaction with him was pleasant and professional. The second interaction happened via phone call and on that phone call he was irritated and blaming me, the customer...as to why the job isn't to satisfactory for me. He then had to call me back on Tuesday to reschedule and that's when I started to get an uneasy feeling about this whole ordeal. He was agitated and somewhat aggressively speaking to me telling me "look,. Doing you a favor...I usually charge waaaayyy more then what u paid. He doesn't normally come back to the same job twice and not make the person pay for it..." On, and on he went to the point of repeating himself multiple times and leaving with an uncomfortable feeling. He then returns now a week later which is Thursday. Comes in, and starts talking up a storm again saying things like " it's probably cause you like most people have OCD and that I probably won't be happy with ANY amount of work" he was supposed to come back and redo his poor job. He merely comes in and sprays a fragrant pink spray that he claims is like "gold and super expensive" (he mentioned this about 10 times) all over the carpet then says to me "ok, well there's nothing else to do from here. I've done all I can." That's when it turned for the worse. Long story shorter...he was arguing with me in front of my 4.5 yr old son aggressively saying things like "you're one of those women who can't be pleased" " you have issues lady" etc... I had to ask him to leave my place twice and he threatened to sue me IF I wrote a bad Yelp. Well, folks... If I can say anything about his guy and his company...it's a sham and don't do business with him just because initially he might be a smooth talker. Never will I recommend or use him services again. That was a waste of time, money and now I will have my carpets done right by the guy I should've had done my carpet in the 1st place ..Bill with diamond carpet care out of OC. He was on vacation when I wanted to get my carpet done last week... read more

Our carpet was really due for a cleaning and after some calls found this place. It was easy to set up an appointment and priced well. When all was said and done the carpets came out great and lifted all my dog's pet stains. Oh and the owner was a genuinely nice guy. Thanks for the great service! read more

Paul did a great job. My carpets look amazing considering how bad they were. He was punctual and got everything done in a timely manner.

I don't normally write reviews on yelp but I was so satisfied with the service today that I'd feel guilty if I didn't. Paul just came and did an exceptional job cleaning my downstairs area and stairway. He gave me a great deal and did his best to get all the problematic stains out. It's hard keeping our cream colored carpet clean with two small children but now the living room carpet looks almost new considering that we haven't gotten the carpet professionally washed in almost two years. He even cleared up our high traffic area. read more

I came across five diamond carpet cleaning services on Groupon. Purchased a $79 package. We have two kids and three little dogs. Needless to say we needed our carpets cleaned desperately. Paul was friendly and professional on the phone when I booked the appointment. He showed up on time even though it was raining. He did a fantastic job! I will definitely use him again! I would recommend Paul and his carpet cleaning service anytime to anyone. read more

I came across this business from Groupon and I really needed a good carpet cleaning since I haven't had one since we put our carpet in which was a few years ago. I called to make the appointment on a Wednesday and booked it for Monday. Paul was very friendly and accommodating. Paul showed up today earlier than expected which was great. He did a quick assessment and made some recommendations like scotch guarding which I decided to go with since we have younger kids. My carpet turned out very nice and he even went over the heavily soiled area multiple times to make it as clean as possible. He also gave me some really nice tips....I swear he should be an interior designer. :) Paul was professional and seems very honest and I would call him again the next time I need a carpet cleaning. read more

Paul was an awesome guy. Not only did he do an amazing job with the carpet but he also informed me about my air conditioning filter needing to be changed. I will definitely use his services again. read more

Five Diamond Carpet Cleaning did an awesome job on my carpet. Paul was very professional and courteous and went beyond the scope of work that we had agreed upon. I will definitely call him again for my next carpet cleaning and will let all my friends and family know about his carpet cleaning business. Thanks Kevin read more

Paul did a great job cleaning my carpet! He showed up on time, had excellent customer service, and was upfront with the price. His prices are very reasonable, and I am very pleased with the outcome of my carpet cleaning. He made sure I was pleased with my carpet cleaning, and he was very polite with answering all of my questions. I will definitely be using Five Diamond Carpet Cleaning services again! read more

On time, very professional and a real nice guy. We needed to do a refresher on our carpet he did a great job! Great price too!

Paul came out and did a great job! Highly recommended was fast and professional. Thanks, Paul!

Paul the owner was very professional And super nice, he came in and target my dirty carpet. The stairway was the worst, We have kids, adults, and pets going up and down those stairs,And Paul made that look really nice.We will definitely call him to come back. read more

White carpet is never easy to get stains out of, but Paul got them all out and the carpet looks better now than before! Very nice man to work with and is very clean and tidy with his work/equipment. I highly recommend this carpet cleaning service! read more

Second time using Five Diamond Carpet Cleaning today. Paul does such a great job! He's thorough and gets the job done in a reasonable amount of time. I also liked that he doesn't charge an arm and a leg like most carpet cleaning companies. He's definitely my go to carpet cleaner and I will be calling him soon for upholstery cleaning on my couch as he says he does that too! read more

I called and Paul scheduled a visit, he was on time. Paul was very nice. I paid cash I was quoted a really fair price of 129, I knew I would add on when he was hear so I had extra cash. I'm not gonna lie I like to make a deal and when I do i let's make my deals face to face. People tend not to turn you down when your standing next to them. Not that I'm a swindler I just know cash price is a better price. So when Paul got here we walked the 2650 sqft house. I knew the living/dining room was two areas and the loft is huge so that was two I added on an extra room and scotch guard I got my whole house cleaned with scotch guard for only $200 cash. Such a great deal and the house looks great. I've had other companies come out and clean the carpets I think all companies have to do the same just remember have some extra cash to add on scotch guard or odor remover, it's the business. If you schedule it in advance you'll probably pay more. Also remember dining/ living rooms count as two areas. read more

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I have been working with Paul at Five Diamond Carpet Cleaning for a couple of years now and let me just say this guy is "Amazing"! He does a fantastic job and is quite reasonable. He's a pleasure to deal with and is always so professional on the phone and in person. I won't use anyone else for my carpets. Hands down, one of the "Best" in the industry! Thanks again Paul! read more

Paul was so very helpful and set my mind at ease.. These days with so many carpet cleaning options you never really know who to trust and what you're getting... He did an amazing job and there were no hidden costs and no high pressure upselling. I was so grateful. Enough that i decided to leave a review..hope it helps other local consumers make a safe choice Thank you five diamond! read more

Paul turned my nightmare into a wonderful experience. I originally booked a competitor @HitTheSpotCleaning via Groupon. The man lied and flaked on me 3 days in a row and went ahead and redeemed my voucher. Groupon refunded my voucher and I looked up 5 on Yelp and decided to go with Paul through Groupon. Paul made his appointment on it's date and time and did an amazing job on our carpet. Myself and my husband were very impressed. Paul saved the day from the nightmare we endured from @HitTheSpotCleaning. We've never experienced such unprofessionalism with a company before. Paul let it be known by his work ethic that he cares about his reputation, brand, and his business. We'll definitely be using him routinely on our carpets. Thank you so much Paul. You just got yourself new forever clients! If I could I'd give you 10 's! read more

Paul is a great guy. He's really friendly and gets the job done right. I had a room with multiple stains and spots made by my previous tenants, and he got everything out! I was so amazed. I highly recommend Paul if you want quality hard work, with a great attitude. I will definetly be using his services again, and I'm glad he serves the eastvale/corona area. Thanks Paul! read more

We have dogs and sometimes when mother nature calls, they cant help it but go. Also from just walking back and forth all over the carpet, it could get dirty even though we try to vacuum is and keep it clean as much as we can but sometimes, stains and dirt can accumulate. Carpet looks fresh and so clean like it's brand new! Paul is very friendly, has great customer service and does and outstanding job. read more

I had a bad experience with this guy. I paid the Groupon price of $49. Then sanitizing was an extra $40. He wanted me to get Scotchgard for another $30. I told him I would think about it. He went ahead and did it anyway. He gave me a "discount" price of $110. I started at $49. Oh, did I mention he was 1/2 late because he went to the wrong town? Then he had to hurry because he was running late. My husband just had 2 strokes and I need a helpful service not someone with his own agenda. And bye the way, all the spots have returned! Don't hire! read more

Paul the owner of the business came out and did a great job he was on time reliable and patience our carpet looks great. I definitely recommending him to all my family and friends thank you for coming to see us in Ontario see you next time. read more

After seeing this company advertising on Groupon, I gave them a call from a quote since I have a stairwell. Paul was great at giving a quote and offering the same price listed on Groupon and even gave a better discount for the stairs which other companies charge around $3.00 per step. Paul was punctual and cleaning two rooms and the stairs within 45 minutes. The carpet is almost 8 years old, but once cleaned, it looks as though it was almost brand new again. Thank you Paul for the superior customer service and dedication to ensure are carpet was brought back to life. read more

Paul your the best buddy, you were on time and you did an awesome job bro my wife is happy and I'm happy. Thank you for saving my sofas

Terrible service! When we originally contacted the company, Paul said not to use groupon that he would take cash, and he said it would be more expensive through groupon. He also said that Thursday was the only day he had available, so I took the day off from work. I asked for him to clean two rooms, a staircase, and sofa with pillows on the ground floor with all furniture removed. He told me additional rooms would be $20. Initial appointment was 10:00, Paul called the day prior to change to 11:00. When he arrived, he wanted to see the rooms. He said he could scotchgard the rooms for an additional $140 after he cleaned. I told him I would ask my wife. When he was discussing the sofa with me, he mentioned the rooms were oversized, but he would not charge me extra. So I told him to continue on. Then Paul said he didn't know how clean he could get the sofa, and I told him that is fine, just do the best you can. He became agitated and almost confrontational about completing the job. He said he was ready to do our second room and had already scotchguarded the first room. I told him, that I did not approve of the application of the scotchguard. Paul then said, he guessed he was done with the job and wanted to be paid $50 for gas. I said I wouldn't pay him as he did not fulfill his contract. At that point the only room that he touched was a room that was rarely used. He left it soaking wet with debris on the edges and spotty. He then gathered his stuff and left. At no time did I tell him to leave. I just wanted the job completed as agreed. As he left, I told him not to forget any of his equipment, and he drove off. He left a green towel on our fence. read more

Excellent service. Paul did a great job with the carpet cleaning , steaming. Our carpet needed a lot of TLC and he delivered. Would definitely recommend and use his service again. read more

Paul did a great job on my carpet! He obviously takes pride in his work and went over some of the stains like five times. I was very impressed with his communication, professionalism, and diligent work. He couldn't make the time I originally wanted, so he gave me a great discount to make up for it. Highly highly recommended! :) read more

I want to first say that I've never previously used their service. Around January of 2019 I purchased their services from Groupon. When I tried to get Paul to come out to do the work, he either wouldn't return my calls, or the occasional time I spoke with him he would promise to come or call me but he never would. I can show my phone records that in fact what I'm saying is accurate. When I finally got hold of Paul, he said that he only did Groupon deals on Fridays and that he had the right to do that. I'm not exactly sure what he meant by that last statement. He also stated that he didn't earn much money with Groupon. He seemed kind of irritated with Groupon, but that his is his issue, not mine. I've been trying for approximately two weeks to get him to come out and it seems like he may not want to. Other than this I cannot comment on the quality of his services as I've never used him. The only concern I have is it seems really difficult to either get a hold of him, to get him to return calls, or to get five Diamond carpet cleaning out here. I contacted Groupon and explained my situation, and they allowed me to trade for another deal. I was uncomfortable with my interaction with five Diamond carpet cleaning. However I am giving them a two star rather than a one star, because I don't want to be overly harsh. read more

Five Diamond came out to our apartment to clean our carpets. After living in our apartment for two years, and people wearing shoes in and out of our apartment, they were very dirty and needed a professional makeover. Paul came out and went above and beyond and our carpets now look like new! We are very pleased with the service and would highly recommend his services and scotch guard! read more

Great service! Paul was SOO extremely friendly and informative. Took great care of the areas that needed to be treated. He was very professional and accurate with his work. We would definitely recommend him and use the services many times over read more

I originally found them on Groupon, we are selling our home so we wanted our carpets to look and smell fresh. We have 4 dogs which come with a lot of pet stains, he was able to use a deodorizer and disinfectant on 3 rooms and was finished in less than an hour. Now the smell is completely gone and we feel more confident welcoming people into our home. Not only did Paul do a wonderful job but he was so nice and full of good conversation. We felt like he was a friend that came to do is a favor! We will definitely be using them in the future! read more

Paul is very professional, kind and a hard worker... I would recommend him to my family and friends... he did a great job and it took no time at all... I will definitely be back... read more