Jonathan contacted me promptly and was transparent and polite. He did the job cleaning our office…read morestaircase carpet exactly as promised and even finished before promised without compromising any quality. Highly recommend!

I came across Alexander's Carpet Care through a FB group. I really needed to get my sectional…read morecleaned, and I'm the type of person that likes things right away... so I reached out to Alexander's Carpet Care and Jonathan responded so quickly. He was also able to come next day which was perfect. He came on time, did not rush through the work, and left my sofa looking clean and feeling fresh. Will definitely be reaching out to him when need be. Thank you, Jonathan!

Fast service and great customer care. I called and spoke to Rob around 10:30 pm in the evening, he…read morewas courteous and agreed to be at my home the next day at 7:00 am. He was very prompt and did an amazing job on 20-year-old carpeting!

Had our carpets cleaned once again, was able to get appointment same week, they were punctual and…read morefinished in an hour. Definitely recommend!

I am an apartment manager at an apartment complex and I have used my fair share of cleaners. Andy…read morewas a great communicator and showed up when he said he would. He was able to clean and sanitize the floors of an apartment that had the smell of pet odor. After his service the unit is clean and smelling great. Will definitely be using Andy's company again.

Amazing ! Thank you so much Daniel ! Thought my almost 30 year carpet had finally had it this time…read morebetween old pet stains reappearing and food spilled during our at home Covid time. We are all shocked that those stains are gone! You spent so much time on the steps and they look almost new ! Highly highly recommend your company to anyone who s looking for a well done thorough job !

Daniel always does a great job. He responds quickly and is on time for appointments. He…read morecommunicates clearly. The prices are reasonable. He is a hard worker. He has gotten tough stains up for us on wool carpets. We are regulars. He is very good with masks and social distancing per covid. Highly recommended.

We have had a horrible experience with this so-called reputable business! At the request of my…read moreelderly parents, I contacted this service remotely, I live out of town. A portion of their living room and hallway carpets needed cleaning, less than 300 square feet. Note: two years ago another service cleaned around 600 square feet for $230.00 which I thought was fair. They told me they would call me with an estimate before doing the job; they did not! I called my folks to check on things and they said the cleaners had come and gone. They charged my parents, 88 and 85 years old, $630.00, AND THEY DID NOT CLEAN THE CARPETS! This constitutes financial elder abuse in my book! My mother told me they just spread the stains around and made them worse. I confirmed that when I arrived 1 1/2 weeks later. I called to complain. They asked for the receipt, which I provided along with the check stub. After four days I called to ask for a refund as a very dissatisfied customer, the manager tried to manipulate me for more work (we don't want them back) and actually tried to make a financial wager with me, "double or nothing." (I'll admit I cussed at him for that). Please don't make the same mistake as I did, and stand against elder abuse.

Complete rip-off. High pressure manipulative tactics. Was completely unprepared for this…read moreexperience. The quality of the service was barely adequateI do not recommend.

Used them a year ago and all went smooth But something has happened since then, Im not sure what it…read moreis but his prices has changed significantly for the same work. For a mom & pop company who does not have a consistent price, wants to come to my home and play games $$$ wise. Yeah, Let's NOT play that game. Just quote a price and stick with it. To jump between 50-80 $ for a quote is not practical when all you're doing is Open area only steam cleaning on not soiled carpet. His reasoning was that there was an initial "Setup Fee" and then the rest is "unsure". No furniture moving, No heavy stains. Practically 400sqft of actual visible carpet to clean. Same thing they did last time. 1 Star for uncertain prices and Unsureness in general. Set a price and stick with it. Negotiation is fine when its reasonable.

I stayed with my grandmother in Gardena for 6 months while I was doing my Master's program at USC…read more I was happy to see my nana again, but unhappy to see how her 3 cats had her place, there were pee spots under the sectional and in almost every corner of the rooms! I was able to get a hold of Manuel and he was nice enough to come the next day to give me an estimate. He was able to do the entire living room, 2 rooms and a hallway in less than 2 hours! He pre Sprayed where the cats used to pee and also gave me a bottle of carpet cleaner, I will probably try to convince my nana to let them out once in a while. He was super friendly, helpful, and moved the furniture around! But my favorite part was how the carpet dried up really quickly! Would call again, great service thank you.

A+++ Customer service very friendly, he did a great job on my mother in law apartment and the…read morecarpet also had dog pee stains. Well recommended.

Father & Son team who did a great job. They were professional and polite and did a great job of…read morecleaning my sectional couch. Was able to schedule the cleaning in a reasonable time frame and at a fair price. Will definitely use them again in the future.

Not worthy people. Forcing to give unique rug to wash and if you don't , try to charge you for non…read moresense .

They did a great job cleaning my carpets! They were on time, professional, and got out stains I…read morethought were permanent. My carpets look great. Highly recommend