flavorless greasy burger soggy fries expensive for the quality received extremely slow service for a fast-food restaurant The restaurant was very clean, with staff cleaning tables immediately after the table was vacated. read more

Needed a quick pick me up while sriving home from work, and heard great things from coworkers about this spot . I was in a rush so I wasn't able to take as many photos as I would have liked. I got the little cheese burger, fries, and a drink. I also got a milkshake for my son. Affordable peices and great service! Everyone was very friendly and professional. They were busy but I didn't have to wait long! They had a nice layout inside and very clean. Great place to grab a quick bite! read more

Five Guys - Burgers Near Me - Apex, North Carolina

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DO NOT ORDER HERE. Worst service, waited an hour for my order and they lost it. Did not get any useful help when trying to figure out what went wrong. I've worked in food service and customer service for over 20 years, this was by far the worst restaurant experience I've had to date. I personally will never order here again. Over priced and under whelming. I almost never leave bad reviews, but this one had to made. Wish I could give 0 stars.​ read more

Why must it be so addictive?! I came around 8 pm on a Friday night and it was a little busy with a few intramural ball players being in line. So the staff was working hard to catch up on shakes, let alone the burgers and fries. I probably had to wait 6-7 minutes before I could order. Cheeseburger was cooked spot on, cheese was melted. Cajun fries tasted delicious, could have been a bit crispier, but the fries are such high quality. And any place that has a Coke freestyle machine is A-OK with me! It cost $20 exactly, but the quality is worth it. And I like that they have the bottles of malt vinegar for the fries. I continue to say ketchup is overrated! read more

This Five Guys location is located in Apex, across the parking lot from the Apex Costco. I stopped by after shopping because I had a $10 credit and I was hungry. Upon walking in, the cashier looked bother to even greet me. Just like any other Five Guys, the prices are not cheap. They try to justify the price of their small burger by giving you a lot of fries to fill up on. However, that was not the case on that visit as my fry cup was not that full. The burger itself tasted good and the small amount of fries I had was nothing to write home about. Still, the cost was not worth it for that small burger. The inside of the store was moderately busy and still clean. read more

The service is impeccable at late hours of the night. The food is good, burgers all the way are very filling. The fries are out of this world. The ambiance is fine, similar to an old school diner. The selling point is honestly the small fries, which usually is spilling outside the cup. read more

Five Guys - Cheeseburger - Burgers Near Me - Apex, North Carolina

the wait for our food has been over an hour and others who came after are eating before us.

Came in 10mins before closing and the worker was so rude ! Thanked them for taking our order so late and the worker was demanding a 60% tip and said my friend should give him his wallet for taking our order. SUCH HORRIBLE SERVICE !! Manager was in the lobby cleaning while the cook argued. DO NOT COME HERE read more

Wow, what a flip flop. Used to give you a gigantic serving of fries - now giving an extremely small serving.

Not sure if cleaning is their top priority as this place was on the gross side. We did our order for pick-up. Ordering is simple, cool, location easy to find - but the inside - GROSS! I couldn't leave fast enough. If I hadn't paid for it and known prior this would've been a hard 'NO' The food was fine. Nothing to write home about and the toppings were very little for a burger in a bowl. Like literally a piece or two of lettuce. I am more frustrated than anything - maybe I'll come back and update with more details - at this moment I am trying to get over how dang on nasty this place was! read more

I forgot how good their burgers are. This was my first time eating from this location and it was delivered by uber eats. The burger and fries were great! I've never had fries delivered and were afraid they would be cold. They weren't cold but they were not hot either, but they were still good! My suggestion is to seal the bag better, maybe 3 stickers instead of 1 and stickers along the cup attaching the foil some. read more

Five Guys - a sandwich and a cup of ketchup - Burgers Near Me - Apex, North Carolina

Consistent with the Five Guys that I know. Clean place and cordial staff. The afternoon sun beams right into the dining room, which felt great on this cool day. read more

I like the burgers, the fries, not so much. They were not crispy. I did take out. Maybe they were better when just fried

Gotta love this place when you really, really need a cheeseburger and fries fix! The burgers are cooked on the spot just for you and the same w the fries. Can't find better! read more

A nice Five Guys located in Apex. Small outdoor seating location with four tables if you decide to enjoy your meal outdoors. Friendly staff. Quick and accurate service. read more

5 Reasons for Celiacs to Love Five Guys: 1. GLUTEN FREE FRIES, Y'ALL! Five Guys has a dedicated fryer for their signature fries. It's great to go to a burger joint where there's no concern about cross-contamination 2. Burger Bowls- Five Guys carefully keeps your burger, and the toppings, safe from stray crumbs by packaging the patty in it's own container straight off the grill. Also, there's no paying an extra $3.00 for a dry GF bun at Five Guys. You can skip the bun altogether, or if you're doing take out, add your favorite GF bun to your burger when you get home. 3. Conscientious Staff- when a burger bowl is ordered, the staff ask if there's an allergy/health concern just so they can take extra care in preparing the food 4. Yummy Food- just because you're a Celiac doesn't mean you can't have a good burger! And fries! And shakes! 5. Gluten Free fries- I said it once and I'll say it again because it's hard to find restaurants that have dedicated fryers and when you do find one, you CELEBRATE! read more

I have to say that Five Guys does a Fantastic job of keeping it simple. And that is great for us Burger Lover's! Great food because they use great ingredients and the people that work there always so a great job. Seriously, all other fast food places can learn a few things from the Guy's. They don't over complicate things - burgers and fries cooked just right every time. It's not fancy at all. And sometimes we all just need a great Burger when we need it... Know what I mean? Give them a try and enjoy! read more

We usually love Five Guys and frequent the one in Cary near our home. This time we went to Costco and came to this apex location. Unfortunately this was probably the worst Five Guys I've been to. We were missing toppings on our burgers and our Cajun fries didn't even have salt on them. It's as if they took them out of the frier and put them in the bag. No seasoning, not even salt.. just bare fries. The burgers tasted underwhelming some how, again, maybe lack of seasoning. The fountain drink was even flavorless, just carbonated water. Also, they were out of peanuts. The service was ok but nothing outstanding. Probably won't return to this location. read more

Five Guys - a cheeseburger and french fries - Burgers Near Me - Apex, North Carolina

Food is fine here, but there is 1 question you will need to ask yourself.... "Which dirty table should I sit at today?" I have been here on several occasions, and I am pretty much convinced that the staff here wipes the tables down with fry grease and shame. Assuming they can be bothered to wipe anything at all. read more

We came by on a Saturday at around 5ish for an early burger. It wasn't busy at all. I noticed that the addition of cheese to either your "little burger" or "regular burger" will set you back eighty cents. That seems a bit high to me. Actually outrageously high......... I had the little burger (one patty) and hubby had the regular burger (2 patties). We also shared a regular fries. Outdoor seating was perfect for the evening. We sat out there but you CANNOT hear them call your order number from out there. Just FYI. Burgers were good. The amount of fries that you get has dramatically decreased since last time we ate at a 5 Guys. Maybe it's this location ? Just as we were finishing up a employee decided to change the (very full) trash bag on the outdoor can. The smell was SO BAD THAT HONESTLY I ALMOST GAGGED !!!!! Maybe next time we will sit indoors. read more

Five Guys - Little butter - Burgers Near Me - Apex, North Carolina

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I had the BEST BLT sandwich OMG!! AND THE FRIES!! Definitely go here. I'm glad we went. read more

Five Guys in Apex has great food and service, but the noise level is such that a calm, peaceful meal is impossible. Between the loud chatter between staff members, the loud screaming out of order numbers, and the extremely loud, obnoxious music, it's difficult to hold a conversation and enjoy their great food. It is a stressful environment to be sure. The noise level reading on my phone app was flashing "noisy restaurant" the entire time with a noise decibel level at 98 decibels...and we were sitting as far from the cooking/serving area as we could get. This is totally unnecessary and it's surprising that it has not been addressed by management. read more

This location is great. I work for postmates and I've picked up orders from here on countless occasions. Every staff member has been so cool, courteous, and professional. I give them props. I had never actually tried their burger until today, and it was really good. I always worry as a delivery driver if the food will travel well, and this burger certainly did. I went too crazy with the toppings so I didn't get to enjoy the actual beef patty as much as I could have. Next time I'll tone it down a bit. Great food, and kudos to the staff at this location in particular. read more

Man this is an expensive burger but it is so good! I usually get just a burger and drink water. It really is a full meal. I almost feel like a pig eating it over the foil cause it's falling apart all over the place! The staff here is super nice too! read more

Five Guys - Bacon cheeseburger all the way - Burgers Near Me - Apex, North Carolina

I learned if you come by on a Saturday afternoon, when we couldn't get to the place we intended on dining at due to Peak Fest in Apex, this place is going to be jam packed. First time at this Five Guys location, which is in the same small strip as the Costco off Hwy. 64. If you've ever been to that Costco it's nuts no matter what day or time. They've crammed several restaurants into one section of the parking lot and I guess no one wanted the $1.99 hot dog and drink at Costco that afternoon because this location was wall to wall with peeps and crazy! Now that I've gotten that tip out of the way, which another diner verified (Saturday afternoons are packed), the ordering process went smoothly and as we waited for our food to come up we saw the employees keep tabs on the tables to keep them cleaned off so the constant onslaught of diners could sit and eat. Our food took a little longer than we expected, but considering the place was nearly full to capacity I guess they did okay. The burger and fries were Five Guys good and not greasy like the location closer to my home, which was nice for a change. Wish this one wasn't as far as I'd choose it over the one five minutes from my house any day! read more

The best burgers in town. My favorite place to eat with my husband and the grandkids. When I first tasted 5 guys burgers I was hooked.

Sadly, when you have bad customer service up front, it doesn't matter how good the food is. I won't be going back thanks to the young man taking orders. Too bad too cause I LOVE five guys. read more

I usually don't review chains but this new Five Guys opened up near Costco and we had a great meal. The burgers are done just right, there is outdoor seating and everything is on point with all the other Five Guys locations. They have the soda machine with all the choices. They are located next to Chipotle and McAlister's and a great lunch or dinner choice when in this part of town off of 64. read more

Five Guys - Patio - Burgers Near Me - Apex, North Carolina

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I don't know what it is about NC but the chain restaurants are horrible. My burger undercooked and fries over cooked- I rarely eat fast food and now I see why. If zero was a rating I would give it. read more

Five Guys - Raw - Burgers Near Me - Apex, North Carolina

I love five guys, but they make it way too hard to do a curbside order. The website is confusing and they won't do it over the phone.

Portion size was way off today! If you have ever walked into a Five Guys (anywhere in the country) you know the size of the amount of fries you receive is insane. It doesn't matter if you order the smallest or largest size, you get a ton of fries. Well, that did not occur today. I certainly appreciate consistency and this was far off. In fact, I ordered two large fries and although both seemed small, one was far worse than the other (see pictures). I e ordered regular sized in the past and received more than today. Ultimately, I'll probably eat here again but I will either dine in or check the food before leaving. read more

Five Guys - Burgers Near Me - Apex, North Carolina

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My first time at Five Guys. When I asked the clerk "How big is the cheeseburger?" He simply held his thumb and forefinger up with a 2-inch gap. Wouldn't it have been easier to just tell me it was a double burger? Or make it clear on the order board that the Little Burger was a single and the regular was a double I guess we should have asked more questions since the prices seemed so high. The large fries fed all three of us with at least as much as we ate left over!! The burgers were hot fresh and really good! The fries were tasty but limp and greasy. My biggest reason for my low rating was the price! One burger, two little burgers, one Lg. fry, and three drinks shouldn't cost this much unless I'm at a sit-down restaurant- not fast food. The one reason I would return is to try some of their unusual toppings for the burgers. But for the price I'd rather have a better atmosphere. read more

Great burger and fries but the staff not friendly at all came in about an hour before close Saturday night, employees were not happy what no ketchup on counter had to ask received 2 small cups with maybe a tablespoon of ketchup each and when I asked for more napkins I was greeted with a very unfriendly coworker compared to my visit to wake med urgent care and Walgreens where I was treated to outstanding customer service I came here hungry just not a good customer experience read more

I hadn't been to a five guys since moving out here 4 years ago or so, and honestly, I would have to say the food was better than I remembered from when we had it back in WA. The burgers weren't salted way too much (as I remembered), and there were decent serving sizes. The ketchup situation was odd, and I guess a regular would figure out the little details about getting the sauces you need, etc. Getting a side of mayo here wasn't doable, shrug. Things were clean enough here too. The service was efficient - but not exceptional or friendly - efficient. People were doing their jobs, but perhaps not necessarily having a good time. What I didn't remember and perhaps it had changed in the years since being at a five guys is the price! It seemed a lot more expensive than I remembered. For the same price, I prefer Corbett's to this spot. Both make a decent burger, but the atmosphere isn't as "fast food" at Corbett's and the quality and flavors seem a bit better there. I wouldn't say five guys is bad, it was a-ok... just for the price, I'd rather go somewhere else. Those who love this chain and don't mind the price will really like this Five Guys! read more

It's a standard Five Guys, which makes it a Five Star review for my family. We love the fresh burgers and spicy fries. If you haven't been to Five Guys before, you're going to have a life changing experience. No joke. The question will be how often do you buy a burger from Five Guys compared to other convenient places. If you like your fries super spicy, ask for additional spice to go. You can always try dipping your fries in malt vinegar first and then the spices...this is my fav combo. For you milkshake lovers, their shakes are darn good. (I admit I love Cook Out shakes more because of the bazillion choices you can add, but Five Guys makes an authentic thick milkshake for the purists.) Enjoy! read more

Staff is always very friendly, food is well prepared, I've never had any mistakes to my order. Solid place to go when you're in the mood for a gooooood burger. read more

Ordered take out and picked it up several times over these last few months and luckily unlike Chipotle right next door, they prepare the food the same way if your there or not. The food is always consistent in all aspects and they even still give too many fries (pls never stop) even when your just picking up your food to go! The only negative is that every now and then they have forgotten a topping on the burgers (once was bacon which is almost unforgivable:) ). read more

I hated it! My family and I love Five Guys' fries, especially with Cajun seasoning. When we went to Pine Plaza in Apex, I had to wait three minutes for the people to come out from the back. I ordered regular fries, which looked like a small cup in a huge empty brown bag. I had to search for the fries, which were hiding at the bottom of the bag...so disappointing. I wanted to receive the insanely large, regular fries, and know that we can all get our fill of this spicy goodness. They usually serve twice as much, but not at this stingy Apex restaurant. When I asked the manager if that was the right size he said yes. I had to get a refund. read more

Great place for a cheese burger craving, we've been going there for years now. It's my favorite burger joint and the fries are the best, and they give you a generous amount. Their costumer service is great, the employees are very friendly, you get greeted as soon as you walk in, with great smiles and attitude. While we were still eating; some costumers left and one of the employees came and made sure to clean all tables which is great. I know it's a little expensive for a fast food joint but the food is fresh, not frozen, so it's going to be more pricy than other places who have frozen meats. read more

Not gonna lie.... forgot about five guys for a few years. Never great but never bad. HOWEVER since this covid mess we have ordered 2 times. Both times were AMAZING! We live in holly springs and the food got to us QUICK and HOT! Thank you guys for putting out quality food! We will be back more often! read more