Always friendly staff, always clean, and always fast. Great burgers, fires to die for (make it easy, get the large), and the ever present peanuts. And shakes. Peanut Butter is my new favorite. read more

Dine in at Five guys and step back in time to the old world style red and white tiled atmosphere, dining out here is a fun experience. I normally get the Cajun fries and the traditional cheeseburger. While I'm waiting for my order to come up they offer complementary shelled peanuts to snack on. You could say they're your free appetizer. This location keeps it white glove clean. They have lots of seating areas as well. The staff cleans the tables quickly so you're not waiting for a clean table. The staff are always polite here and they like to smile and joke around to keep the mood light and fun. The open kitchen behind the counter lets you watch to order being grilled, fried and assembled to perfection. Lots of parking here and quick in and out if your picking up. I'll be visiting here more often. Try them and be amazed at everything Five Guys has to offer. read more

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So why is it a burger and fries place if you're going to stop selling fries at 9pm a whole hour before close ????? We come here for the full burger and fries not just a burger !!!!! Then going to have disgusting service ? NEVER AGAIN WILL I SPEND MY FUNDS AT RHIS LOCATION!!!!! One girl going to whisper to the cashier "don't sell any more fries " like um isn't your slogan "burgers and fries ? On top of when I got home my food wasn't how I ordered it no bbq sauce like I ordered read more

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First off this IS Five Guys, where the standard burger is a double and you get all the extras you want on the burger. The burgers themselves are pretty good. The fries are fresh cut, and seasoned well. But why do they always put the burger in the bag first then dump all the fries on top??? You just covered the burger in all the fries seasoning and it makes a mess for us eating the burger. I even asked for a separate bag to put my burger in. What'd they do???? They dumped all the fries on top anyways. Cmon! Do better. Finally the price. $23 damn dollars for a burger and fries with a drink. Stop it. This is not a gourmet burger, this is not table served. This is a dinner counter style burger. Stop. It's good, but not $23 good. read more

Five Guys - Bacon Cheese - Burgers Near Me - Auburn Hills, Michigan

Mixed feelings, yes I love juicy hamburgers and going all the way. But the sloppy, soggy, foil wrapped mess I got just didn't feel like a $10 Burger. My little baconburger with cheese, maybe would have been better if I ate it right there and then. But by the time I got home, it was just a sloppy mess. The bun couldn't stand up to all the way toppings in the foil wrap. So five guys, Eat in good, five guys to-go bad. Same deal for the fries when they're hot and fresh, Cajun or regular they're hard to beat. But get them to-go in the bag they can turn the mush. And it gets expensive, 2023 prices; Little bacon burger with cheese $9.79 Small fries $4.99 Regular drink $2.99 Total over $18 bucks Ouch. read more

Five Guys - All the way. - Burgers Near Me - Auburn Hills, Michigan

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The staff was very friendly and made my first experience at Five Guys awesome food was amazing and will come again.

this guy Charles was unbelievable with his Customer Service five star rating all the way. The restaurant was clean. The Customer Service was five star rating. The burgers are fresh. The french fries are fresh. This guy is 100% fresh. I'm definitely coming back again. Unbelievable taste on the burgers. It was so delicious. Thank you Charles for the great experience. read more

Lunch on a Tuesday. About 1130 am. I had a cheese burger bowl with a third patty and some veggies. Hot fresh and delicious. The Coke free style machine was off, no surprise there as this is normal for these machines. read more

Shout out to five guys in Auburn Hills these guys rock. Stopped in on a Friday night when they are always slammed. Cashier was friendly food was hot and prepared correctly and the wait wasn't as long as I feared when I arrived, it was probably 15 or 20 min but they had a lot of orders and they were getting them out pretty fast. They looked to be well staffed and everyone seemed focused and busy. Of course the burger and fries were great as usual. read more

Love they're Cajun fries. The last few times I've noticed the size of the orders are getting smaller. When I mentioned it, they just said it depends on who's making the fries. I asked why that should matter and he just shrugged. I decided to try other locations and they're fry order filled the bag as is usually the case. read more

Awesome burgers as always though I don't think I'll come back to this particular location. I'd say that the temperature inside was a extremely cold and when an employee was approached by my wife, she stated that she would get in trouble by the general manager if she turned the temperature up. My wife, my son, and I ate with our coats on...... Won't come back! Don't compromise a few degrees and the comfort of your customers for the bottom dollar. read more

I love this place. The burgers are always very good, the Cajun fries are amazing, the service is always fast, the restaurant is always clean. read more

Probably one of my favorite Five Guys locations... and listen, I've lived in several areas Over the past decade and can attest their service, and order accuracy at this location which tends to be spot on. Although I miss the old add/extra cheese option in the app, I know it has nothing to do with the team. (What can I say, I like cheese?) Cajun fries, bacon cheese burger with grilled jalapeños, and a Coke Freestyle machine. Live on the wild side and add some of the roasted peanuts to your burger too! (Yes, they are back out in the dining area and somehow improve the experience!) read more

Service was really good dining room is clean and well-maintained and the food that I ordered with exactly to my specifications. It was really good to see people dining in a restaurant again and they actually have a full staff!! :) Will def be back!! read more

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I've gotta say that I waited FOREVER to try this place! I imagined a grease pit with mediocre burgers. I don't even know why I thought that! I was happily surprised when I visited today and had what was one of the best fast food style burgers ever! My suggestions: 1. Go for the littles. They mean big when they say little. Little means one burger patty. 2. Share fries. They dump a massive amount in the bag. 3. Try A-1 on your burger. Just do it. 4. Plan on a long walk or run after. But not too soon after! read more

Originally from the DC area, 5 guys has been a great addition to the area. They make your burgers to order and load you up with plenty of fries. Your food comes out in a bag that is greasy from the fries and a delicious, perfectly cooked burger. If you haven't tried 5 guys yet you're missing out! read more

The Five Guys on Adams Rd in Rochester Hills is a poor representation of the chain. I ordered fresh fries and when I made it home the fries were raw and greasy and the entire bottom of the bag was soaked in grease. If that was not bad enough, I called up there and asked to speak to the manager and the person that prepared the fries took the call "the manager in-training", I once again asked for the manager--he hung up and when I called back they would not answer. I drove back to the location with food in hand (20 minutes away). The actual manager came to the front of the store--never apologized and had her mobile phone up to her ear talking the entire time while refunding my money. I would not recommend this location to my worst enemy. POOR customer service! I will be posting this review on every social media site I use.... read more

Great 5 Guys location. No huge line, clean, friendly staff and best of all, juicy burgers! Our orders have always been accurate and the peanuts are a hit with the kiddo! read more

Five Guys - Little Bacon Hamburger - Burgers Near Me - Auburn Hills, Michigan

workers are a bit slow, took 30 minuets for a burger, two fries, and a shake. Kind of embarrassing.

Edit: our order was actually incorrect as well we realized once we got home. I called the location and spoke to the manager though and she was very apologetic. She made the situation right for us, and handled it very well. The food was also very good, despite the few hiccups we encountered. Placed an online order for pickup via their app. When I arrived at the specified time, they hadn't even started my order. By the time my order was completed, it was 15 minutes past my pick up time. They didn't even apologize for the inconvenience. What's the point of scheduling a pick up time if they aren't going to start the order until that time? Very disappointed and will not return. read more

Yum Yum Yum in my Tum tum tum people they are nice. The food is great especially their fries and it doesn't have an atmosphere to be fair.

Sheltering In but had a Sunday big night out....in our car! It was fantastic. No cooking or cleaning up after...Ordered online and get this...they hold off cooking up the fries until you arrive because they know that cold fries are awful!! I've been wanting a good burger and when my family put our heads together we decided FIVE GUYS would be best. So, my daughter ordered on line, we jumped in the Impala and drove five miles to Five Guys. They respectively observed the 6' rule and had things brilliantly prepared to help us abide...dropped our fries in when we arrived and out to the car they came with hot burgers and fries...and did you know they now have milkshakes? IT WAS GREAT! Thanks for being there with safety in mind and a true servants heart! WE WILL BE BACK! read more

I haven't been to many Five Guys, but I absolutely love the food. Never had a bad experience.

The burgers were good if the greasy, "smashburger" style is what you like. We do- so 5 stars there. The topping list was okay. Fries are like the floppy style ones you get from a vendor at the local county fair- that is a favorite for some people, not for me. I like crispy fries. The two starts are mainly being taken off for the atmosphere. The music was so loud we just gave up trying to talk. I had a headache by the time we left. Tables weren't being cleaned very quickly. Kid who took our order wasn't impressive. read more

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As far as Five Guys locations go, this place's food is mediocre. Nothing to write home about. But the slow pace is what really grinds my gears. What's the point of online ordering ahead if my order is never ready on time??? And I'm not talking just a 5 or 10 minute wait, no, more like 30+ minutes, which is unacceptable. I probably would've gotten my food faster if I had walked in! So I won't be doing ordering online from this place again, that's for sure. read more

Yes, this is the place to go if you want a nice juicy fatty burger! Yum, if I had to choose a burger place, I'd go to Five Guys. It's so good. I usually get the single patty cheeseburger with a little of everything, if you like spice then ask for jalapenos to spice up those taste buds! They also sell hot dogs but I've never had one, it's on the list of things to try. Let me just say that they give you a whole heap of fries, like a little mountain in your bag, lol. So get a small order, trust it's more than enough. Everything is made fresh so you might have a little wait but nothing too crazy. You can just call ahead if in a rush, no biggie. This isn't for everyday consumption but if you're craving some greasy goodness, here ya' go! read more

April 7, 2020 Despite the world we live in, I have a team to feed. Not many places are open for obvious reasons, but Five Guys, Auburn Hills stepped up to the plate and provided excellent service and great food! Thank you! read more

It was a nice place. Fries were incredibly salty, prefer McDonalds fries over these. I like that they have peanuts, which is great for someone for me who loves peanuts....not so much for someone with a peanut allergy. One of the chairs at my table had ketchup on it & my mom (NOT the janitors !!) cleaned it up. Overall, not a good experience. I probably won't be back read more

Bacon cheeseburger? Perfect! Cajun fries? Perfect! But... Five Guys only uses Coca-Cola machines meaning no Mtn Dew. 3/5 read more

Five Guys - Not Mtn Dew - Burgers Near Me - Auburn Hills, Michigan

My son and I ordered 2 cheese burgers, we split 1 medium fry and I got a diet Coke. The bill came to $38. Are you F'ing kidding me? $38 is so over priced I don't even know where to begin except by telling as many people as I can how over priced they are and never...ever go back there again. Lost a customer for life! read more

Found two hairs in my burger. Barf. Won't be going back to this location, that's for sure.

I am extremely displeased with our recent visit. We have been fans of the Five Guys chain as long as I can remember and were really looking forward to our food. We arrived with our service dog. I had found a seat and was waiting on my fiance and our food. My service dog was on the floor under the table nicely tucked away (the way a service dog should be).. when a woman with a shittzu dog walked in. The lady grabbed a high chair for the dog and sat next to us. Her dog barked and yelped at my service dog who did not move. I tried to tell an employee and was ignored. My fiance spoke to the woman who rudely informed him that her dog was an emotional support animal and allowed to be there. We grabbed our food and left. I was stopped by another customer who saw everything and told us he didn't even know our dog was there till we left and commented on how well behaved he was. I am angry with the staff for not doing anything. FOR ONE thing. EMOTIONAL support animals have no public access rights by law. There is no registery for these animals by law.. even though this woman claimed to be "registered by the state".. it does not exsist. And secondly having a dog sit in a high chair with its paws on the table is not cute. It against federal health codes. I am sadded by this visit and will not be back to this FIVE GUYS any time soon. Sad we had to eat our meal in our car so we could eat in peace. And sad the staff did not know the laws enough to remove this person from the place with it was BREAKING LAW.. and disrupting other peoples meals, NOTE TO MANAGER: PLEASE learn the ADA laws. PLEASE educate your staff on proper service dog behavior. AND PLEASE don't allow pets or emotional support animals in your place of buiness. Not only is it against the law, but health code and you can be deeply fined if reported to the health board! read more

Five Guys - This is NOT cute . This is gross and against the law! - Burgers Near Me - Auburn Hills, Michigan

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Came here post covid still no dining in only carry out. Placed order quickly, all workers had masks dm gloves on. Good amount of people waiting but they were moving fast and efficiently. Staff was friendly even during lunch rush. The food was all correct we ordered two burgers and some fries. Still ordered my original little bacon cheese burger, mayo, pickle, onion, grilled mushrooms = deliciousness. Haven't been here in a long while, don't know why I stopped the food was all on point! read more

ordered 2 mini burgers, while waiting i watched the workers using a meat thermometer. the worker looked at another and made a face and shrugged their shoulders. when I questioned them if the burger was cooked all the way they looked at each other and asked what I was talk about playing dumb. when I asked if when I get sick because the burger is not cooked to proper temperature, would I get my money back. after spending over 25 dollars for 2 burgers that ended up being cold I ended up in the toilet all night. asking for my money after I can get off this toilet read more

Very messy and soggy. Bought a milkshake and it was a consistency of water. I also know the burgers are usually messy but this went a little too far.. read more

Five Guys - Waited 30 minutes for this. Ik the burgers are usually messy but this was too far. Soggy. Also had a milkshake was watery. - Burgers Near Me - Auburn Hills, Michigan

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Usually this location is top notch and always gets it right. However, I ordered delivery through Grubhub and they completely missed an entire burger from my order. Two burgers. That's the whole order, and we only received one. Just disappointing at the lack of attention. read more

Service could be better, but it doesn't matter when the food tastes that perfect. The creator of this restaurant is a legend.

Where the food is so good that you force yourself to Walt all of it. Sorry no photos I ate it all. Call ahead for pick up. Can't wait to come back. read more

Very friendly and hardworking staff, ordered my food and received it fast! Staff is also noticeably good at team work and communication when working. Very professional! read more

Great things about Five Guys: - The delicious fries - The free peanuts - The Coca-Cola Freestyle machine Bad things about Five Guys: - The ridiculous price Bad things about this particular Five Guys: - The service - The service - The service We tried this location on a Sunday night, and the place was hopping! Well, it was full of diners at least...there were only 2 people waiting for orders when we got there. At the Five Guys in Birmingham, the orders come out super fast, piping hot, and perfect...at this Five Guys, our sandwiches sat on the counter for literally 20 minutes before they cooked fries and assembled our bag o' food. Aside from the fact that a grilled cheese slightly bigger than a silver dollar costs more than $4, getting said expensive dinner cold is suuuper disappointing. There were ample staff, and not many patrons waiting on food, but for whatever reason, things still took way too long. They were only using one fry basket even though there were fries sitting in 4 other baskets hanging above the deep fryer. One worker seriously dumped those 4 baskets of fries into the garbage as we waited patiently for someone to put some potatoes into hot oil so we could go home and eat. Grr!!! Anyway, this is a franchise and the food itself is pretty much the same as the food at any other location, but the service is horrible. Seeing as it's the only Five Guys around here, it will continue to do well, but that's only because of lack of competition, not because it's amazing. read more