I don't eat meat that is not Halal or Kosher so I always get the same thing here: the Kosher Hot Dog. Made with Hebrew National hot dogs, and you can get it like the burgers, WITH EVERYTHING! Sauteed mushrooms and onions on a perfectly spiced kosher hot dog is such a rare treat for me. Then add in the unlimited drinks and peanuts, and the (seemingly) unlimited fries, you will definitely enjoy your meal here. Nice to see where your potatoes come from; they have it written up on a white board "Today's fries from So-and-So Family Farm in Boonie County, State". I'm not a booushy girl from the west coast, just a simple girl from Philadelphia, so I can't comment or compare to In-and-Out. Update: looks like one will be opening up in NE Philly, next to the new LA Fitness no doubt. I laughed out loud when i saw. read more

so greasy and so heavy. Makes you feel terrible physically and makes you judge yourself harshly for allowing yourself to eat this slop. Ugh.. Go to Bobby's Burger Palace. read more

nasty and dry they messed up my order over changed my low grade meat

As I am new to the Philadelphia area, I have not tried a lot of burger places in the area, so my review is relative to the places I have tried around the country. This place reminds me of Crazy Jim's Blimpy Burger, an Ann Arbor staple. Their fries are better though, not as greesy. I like how they dump your fries at the bottom of the brown paper bag your food comes in, helps soak up the extra greese from frying. I got the single cheeseburger, with everything (pickles, lettuce, tomatoes, grilled onions, ketchup, mustard, and mayo) along with cajun fries. The burger was lacking in flavor, but I believe the intent is to get your flavor from your choice of toppings. The fries are amazing, almost worth the trip in just for them. Come hungry, as this is not typical diet fare. The roasted peanuts while you wait are a nice touch, to tide you over until your buger is made right before your eyes. read more

First time at Five Guys. The cheeseburger was delicious, also ambitiously ordered the large fries which was huge...great taste although hard time finishing the portion. Overall, Five Guys is pretty awesome and imo beats the other burger chains out there on flavour and value. read more

Five Guys is what a burger joint should be. Simple, clean, and flavorful. I first experienced FG in DC while on visit to a friend in college a few years back. When they opened a Philly location, I lost my mind. Everything is fresh. The meat isn't frozen, the lettuce is hand washed and cut fresh, and the fries aren't more than 5-10 minutes old. They know how to deliver on food quality. Customer service is pretty high. They rock. If you order pick-up, they make you feel like a king when you arrive. You'll understand when you order. The only reason they don't get that fifth star: location. I hate the Bala Cynwyd shopping center. Because it's a strip mall, this location closes fairly early. Boo to that, I say! read more

This is my all time favorite place to grab a burger food is out of this world and very addictive. It's a little pricy but your getting high quality 100 percent beef with no fillers unlike other fast food restaurants where you don't know what your eating Shakes are so thick and creamy also very hard not to get hooked on these because they are that good.highly recommend this place if you want a real burger read more

Used to be good. Cashier is distracted, doesn't seem like they want you to be here. Have to remind them to make milkshake. Maybe they should put a more enthusiastic person in front of customers, or have manager motivate them. read more

decided I was in the mood for a burger today and also wanted some good fries so, against my better judgement, i came here again. all I can really say is the burgers STILL suck. lol. fries were great though. its bad when even a mcdonalds burger tastes better. five guys burgers are totally flavorless. won't be back for anything more than fries. read more

Big disgusting mess of a burger and they taste amazing for it. A regular burger, is a double burger and the fries don't even seem to stop. if you just want to hog out and screw the consequences and order a burger, large fries and a soda. You'll love it while you eat it, and hate yourself afterwards; but in a good way? read more

Good Hamburger. Fresh, clean tasting meat. You don't get that tired feeling that you get after you eat at other fast food restaurants. Maybe they could bring the price down a little bit. Five Guys is expensive! Burger and fries is going to end up near 13-15 dollars. Unless you have the money or are on vacation, definitely not a everyone cheap lunch spot. read more

I have heard a lot about Five Guys and had high hope for this visit. At the end, In-and-out is still my favorite burger joint. 1. Meat: Five guys has more meat but lack of the "greasy beef flavor". In-and-out is 'beefy". Advantage: In-and-out. 2. Sauce: In-and-Out's animal style is definitely more flavorful than A1 or BBQ sauce at Five Guys. Advantage: In-and-Out. 3. Toppings: Five guys has a lot more toppings, bacons, onion rings etc. In-and-Out is limited. Advantage: Five Guys. 4. Fun factors: Five guys has free peanuts. In-and-Out has many "secret menu": 2*2, 4*4, protein style, animal style, Dutchman......Advantage : In-and-Out. Overall, In-and-Out definitely has better burgers. read more

The wait was ridiculous, but when I finally got my food, mmmm best burger and fries Ive had in a long time. I guess the extra $2.00 was worth it. read more

Manager not wearing a mask, people on the food line standing shoulder-to-shoulder and not wearing mask over nose (primary air exchange is through the nose, duh!). Total gag factor about wanting to eat anything cooked there after observing this. Food is average anyway. Pass. read more

I had lunch here while in town on business and like many 5 Guys it was good. The wonderful thing about a five guys burger is the messy factor!!! I don't not know the reason why, but you cannot have a good burger that does not drip down your arm when you try to eat it. I was kind of in a hurry and 5 guys can be kind of slow sometimes, but I still wanted a good burger so I stopped in. I placed my order and there were about 4 people in front of me waiting so I grabbed a seat by the pick up station for a short wait. About 5 to 10 minutes later is when trouble began. I started to see others that came in after me getting their orders. After another 5 minutes I went up to ask what happened with my order and it seems somehow it was just forgotten. I was assured that it would be up next and they said they were sorry for the mix up. Now the one thing I like is the Cajun fries, but I almost never order them just because I feel after the burger I am satisfied. Today they asked if I would like some fries with my order to make up for the extra wait I said sure a half order would be great! When I got back to my office they had placed what had to be a large order in to make up for the mistake. I didn't eat them all as much as I wanted to, but think the staff did a great job to compensate for the minor mistake. It really made me feel like they value the customer it seems many places have lost this mentality. Great job 5 Guys! read more

Stopped by for dinner after work and shopping at Target and feeling drained. What perked me up was remembering the french fries and the bottles of malt vinegar and not really being a red meat eater, the veggie option. My friend wanted to come here for the cheese burger and loved her little cheese burger and fries. I ordered veggie sandwich with cheese (also can order without cheese). It was a sloppy sandwich of goodness, veggies and cheese oozing out. Delicious and filling. The soda machine is new and places are getting these type of machine with 100 choices. So I had the Diet Barq's. Very tasty. This is a nice treat, every once in awhile! read more

Extremely disappointed with the service. Ordered Cajun fries, given regular fries. Asked to replace them and they forgot about them, so we waited 20 min for new fries. Then I get home and they completely messed up my order, putting the wrong toppings and condiments on our burgers. I'm not going back after all of this when they are plenty of other five guys who can get an order correct. read more

A long time friend bought me a cheeseburger and fries and OMG the small order of fries must be twice the size of major burger places, on top of that the fries are have the skin on them I was in French fries heaven! read more

This is a great place to get a burger PERIOD!!! They are super fast and friendly. The food is great as well. Make sure to get the everything burger. Unlimited fountain drinks. I have never had a bad experience with all the times I have visited. read more

I love five guys. Even faster when you place the order by phone. Doube bacon cheeseburger and cajun fries and you'll never go wrong. Regular fries are great too. They just pile em up in the bag. Grease everywhere! Live a little! read more

Standard Five Guys location found in a strip mall. Food is made to order and made quickly. Prices are standard across locations.

Damn good hamburgers. Service is sometimes slow- only because I sometimes go on my to work and am in a rush. Love the free toppings. They give you extra extra fries. Love the Cajun fries- yum.... Price is a little steep. So, the sometimes slow service and price make it a 4 star instead of 5 star. read more

Everyone raves about this joint and aside from the fresh-cut fries (deadly good with vinegar), I didn't feel like it was anything special. The handful of times I have been here have been a huge long wait for mediocre eats. Maybe I am just not one of those folk that needs a grease fix regularly. read more

This place revels in their simplicity. Nothing fancy but oh. my. god. Amazing burgers. Piles of fresh cut fries (two people can easily split a regular order) put in a paper sack to collect the grease. Is there anything better? read more

these burgers are thick, juicy cheesy bites of deliciousness. i never leave feeling hungry, maybe because the burgers are so filling (i always get plain bacon and cheeseburger- no toppings because i am a daredevil- willing to taste the actual meaty flavors without a buffer). maybe its because i eat lots of peanuts while i wait, or maybe its the large quantity of authentic beach fries i get packed into a brown paper bag (which please note MUST be smothered with malt vinegar, just like on the boardwalk). regardless, always a winner in my book, not just this location, but every 5 guys i have been to is superb. if you have a reason to hate 5 guys, then you must be the problem, because its definitely not the food's fault. read more

I haven't been here in awhile to ingest the artery clogging burgers that are Oh so bad for you ! But, taste Oh, so good ! During my most recent visit, (yesterday afternoon) I was very pleasantly surprised to see that things looked cleaner than usual. For awhile, this place was messy and obnoxious and a bit much for me to take in. It was also more quieter when I walked in. Five guys is usually noisy & can get a bit crowded. So this is how Five Guys works. You walk in order your food & drinks at the register. You can stay or take it to go. You can either wait for your food or sit down have a drink, some peanuts & wait for your order number to be called. You then pick up your bag of grease, sit down & consume it. I recommend trying the Cajun Fries if your stomach can handle the spice. If your a vegetarian, they do have grilled cheese, & veggie sandwiches. I do not recommend coming here if you have food allergies however. If your in your sweats or bummy clothes & your in the mood for a burger that is a bit more high quality then your local fast food then you should stop in. Parking here is easy to find there is a huge parking lot. This burger place is in a small shopping center by the acme, olive garden etc., Parking can get chaotic but, finding a spot is usually relatively easy. read more

Best burgers ever. The flavor is great. From Washington to Philadelphia the taste is the same. Awsome fries and top fountain drinks. Better then any other I have ever had. Yum!!! read more

Sunday lunch on a day of running errands. This place is usually my workweek treat to myself. Today the weekend staff was a bit off. My cheeseburger had been deconstructed when it was built wherein my toppings had fallen off to one side. Still tasty though. Can always count on 5 Guys when I'm in this part of town. read more

I just tried Shake Shack...and Im sorry but that place has NOTHING on Five Guys....omg the burger is salted just enough...and i add jalepenos which kick it up a notch...and dont even get me started on the hand cut fries...wow...and i love the new digital soda dispenser with all the buttons/choices to make a nice "suicide" drink... read more

Dirty, dirty, burgers. And that's what's so delicious. They'll give you a mountain of fries and warm happy feeling. It's the old stand-by of east-coast burgers and they'll never disappoint. read more

These guys are amazing! The energy in this place is palpable, they treat you like you re their best customer and the food is always perfect!

So good, yet so so bad. I feel like Louie C.K. in an ep of Lucy Louie where he doesn't want his wife to know how many donuts he actually gets. I go the 5 Guys to binge on delicious shame food and I think I have a problem. read more

Ya know? This was some of the best restaurant customer service I've had in an In & Out spot in a long time. It was so refreshing. Most the time you eat out here in Philly the employees have the "I hate my job, why am I here?" Look on their face. Not today! Ive ate Five Guys frequently on the west coast but this was my first visit here in Philly. When I walked in there was a small line, but the cashiers were very attentive making sure to bring the next guest forward to order which was nice. My cashier was an older gentleman who was very friendly and patient. For those who haven't ate at Five Guys before the ordering process is a bit different, you have a large selection of toppings and burger sizes to chose from, which can make things a little pressured. I've felt the impatience beaming from cashiers in the past, but today our service was warm and inviting. This location was clean, one employee was already on the floor cleaning, the 2nd cashier once his line was down left to the floor to help clean/restock as well. It's been so long since I'd been to Five Guys that I forgot it was all places to-go, which was what I desired. Upon asking to ensure it was packed Togo the second cashier politely reassured me every order is placed to go. Everything is cooked to order so the food is a slight wait but worth it 100%. When my order was up it had two bags, which were seeping w grease from the fries (the best part, yes this isn't a complaint). The cook offered if I'd like an extra plastic bag for my carry out which I found quite considerate, above and beyond something he had to do. Thank you for being thoughtful Sir. Listen. The food is always good here, I've always been satisfied. Today though the service was exceptional, and I just wanted to say thanks to the Bala Cynnwood Five Guys crew for keeping the customer service bar high! read more

We had the regular burger and fries for lunch. The burger didn't have any taste, which was very disappointing. Typically Five Guys is delicious! We won't be returning. read more

Absolutely great burgers the fries are made to order cut fresh free peanuts all you can drink sodas an juice bet you'll like it!!

I used to go to Five Guys a couple times a month when I lived in NY, and I always loved it. But its been a while since I've been to one. Went to this one tonight, and wasn't impressed. The burger was as good as I would expect, but I feel like the prices have gone up, and one of the great things about Five Guys was always the excessive amount of fries they gave you. This one didn't go big on the fries, and though the staff was nice, they were slow, especially considering it wasn't busy. read more

Only one other burger place compares and that's shake shack. When I'm in the mood for great food and large belly-filling portions five guys is the place to go. With the free peanuts to top it all off it's impossible to go home hungry. I do wish they served some sort of ice cream though. read more

Awesome burger spot!!! Cajun fries are also amazing. Always very fast, and very nice and friendly staff. They constantly make an effort to make sure that, even if you do have to wait during their peak hours, you don't feel forgotten. read more

Oooh, this place is Sooo good. The burgers are all well done but still are so juicy that they taste wonderful. Burgers have lots of custom toppings. French fries are from real potatoes and taste wonderful. You can't oh wrong with this ave if you like burgers and fries. I like to eat healthier, but you can't beat this place for a change of pace. read more

LOVE five guys! Best burgers, good fries, and free peanuts! The workers are always polite and friendly as well! :)