If I owned this place - I'm not sure I would be able to stop thanking the excellent team members…read morewho give this place life and spirit and bring food and drink and treats to the car as quickly and enthusiastically as this crew does! Seriously - every member of the team that has ever waited on me is a superstar! What a compliment to the team for sure - all of the them - those in the front and back of the house. But Dear Management - never get the big head - keep up the culture, esprit de corps and out of this world customer service that you and your team create every visit. Hats off for hot food that is hot! Cold food that is cold! Tasty treats that are so very tasty! And doing it all with a smile and safely as you dart around the parking lot and drive up areas. Thanks a bunch! This place is kitschy and cool and always clean!

I've had some pretty bad experiences at various locations in NEO in recent years, but this one was…read moreby far the worst. Not only is service unapologetically slow, but EVERYTHING was burnt including the burger patties. Onion rings - burned Fried mushrooms- burned French fries- burned Potato tweezers- burned Burger patties- burned and thin Milkshakes- consistency of milk I tried to capture a few things before it hit the trash, but trust me when I say, I will never return to any Swenson's location. The food was so hard that it couldn't be chewed. I'm assuming it was recooked to reheat and it was overdone. Of course we didn't realize it until we got home. Bring back the Swenson's quality of the 90s and early 2000s

I rate based on the type of restaurant. It isn't fair to compare Gordon's against the local pizza…read morejoint. 5 stars = worth going out of your way to try the place. It is hard to find a great smash burger in this area but they do a great job here. It isn't the traditional George Motz, owner of Hamburger America, method but they get an excellent burger char! The restaurant is a shotgun style with a NYC style counter to eat at. You order at a kiosk or the counter. The staff were helpful and they were moving to keep up with the demand. If you are in the area and want a great smash burger give this local place a visit.

4 stars only because they are still sorting their stuff out…read more Hubby and I want to support local and we decided to give Smashology a shot when they opened! It's only been 2 or 3 days since they opened and I loved the burger I had! I ordered a Bacon Mushroom & Swiss double patty burger and it was hot and yummy! Fresh mushrooms, not canned and the onion rings we ordered to share were the best I have had in a very long time! Real onion rings in a crispy breading. LOVED IT ALL! I will definitely go back!

Not good. Our burgers and fries were hot and ready on time tonight. We both ordered an American…read moreburger. Whoever made it got really carried away with squeezing the yellow mustard. No, I didn't ask for extra. The entire bottom bun was covered on the outside like someone filled the foil paper wrapper with mustard and then sat the burger in it. Fries were hot, but extremely soggy and limp like they were cooked in oil that wasn't hot enough to make fries crispy, like they're supposed to be. My drive is 3 minutes to Solon Burger Fresh so fries weren't sitting long. )I wonder: Is this a slight due to ordering online and not leaving a tip (to drive there and pick up my own food??) Forced to decide on a tip prior to service being performed bugs me.

In my 56 years on this planet, I have never had such a good fast food meal. The employees were very…read morekind, the food was excellent, and the music taste they had made the experience so much better. I cannot begin to say how wonderfully the burger, the fries and the milkshake all went together. Visit this place!

Cute little place I've kept passing up on my drives to the Akron area. Came here on a slow day,…read morethey got a comprehensive menu that's affordable on any budget. Tried a couple of items on their menu, their BLT was amazing! Their dilly dog should of came with a description because I didn't know it had cheese on the dog. Their speciality pumpkin pie shake was really good and all this food for $10 in a time where everything is expensive is great. Very friendly service. It took a while sure but it was worth it!

I have Dilly's 5s because the service was point on, the food was delicious and inexpensive, and how…read morecool is it to experience a drive up diner style eat in - with window tray and milkshakes. The food out fast and hot. We had a great experience. It was fun to eat in the car and watch drivers come in and out to pick up their orders. Perfect start to our Cuyahoga Valley National Park adventures. Plenary of options for vegetarians and meat eaters. The prices are very low for the quality of food. Can't wait to pick up food for next time!

We need to do take-out dining only due to a family member's cancer. We were disappointed tonight…read morewhen our pickup order was missing a drink and was semi-cold. The family member who picked up asked if all three meals were complete. A female employee indicated yes -- but our drink was still missing which we discovered when we got home. We like the shakes and sandwiches, and hope the manager will implement a double-check system with workers for takeout orders. Unfortunately, we will skip this place next time. They were not busy and it should have been easy to see fulfill a pretty simple order.

This store has random hour that are much shorter that other Arby's. They close at 9pm and on top of…read morebeing short staffed the have a staff with an attitude. I have never seen more rude workers in my life! DON'T EAT HERE!!!!!

Food: usually very good, but I've been noticing a tomato missing here, no onions there. Slightly…read moreskimping. Service: after ordering a Roman burger with a $6.25 coupon and nothing else, it was repeated back to me as some other huge sandwich AND waffle fries with cheese. What??? I corrected her, then was charged for the other items! They did the exact same thing to the three friends with me. We all got way overcharged. Of course we didn't pay what was obviously wrong. It took way too long to correct her and in the meantime our orders were correctly made and waiting for us. ??!! Ambiance: the seating area smells like sewerage. It has for a long time and I haven't seen anyone eat inside for a long time. Once this overcharging trick happened, I decided to never go back.

We got a chicken philly, the Sicilian Parmesan, tots and jalapeno poppers…read more We liked the chicken philly, you can really taste the veggies. The Sicilian Parmesan was good, but I remember it being more butterier. We did think Jalapeno poppers could use more jalapeno.

Good sandwiches. A bit pricey. But they do not provide ANY water. You have to BUY a bottle or buy…read moresoda. Hard to read the menu through the thick plexiglass. Great waffle fries!

We stopped here for dinner after a wonderful Christmas concert. Wanted to try the new waffle…read morechicken sandwich. My wife liked it I did not. Fortunately I ordered a Roman Burger because I have always loved them. Unfortunately the Roman Burger I got was meager at best. It was nothing like the sandwich in the picture. Silly me for thinking it would be as wonderful of a sandwich as I remembered having gotten years before. It was very disappointing. My wife got very sick from the chicken sandwich. Not saying the chicken was bad, probably an issue with non-antibiotic-free meat. She was up most of the night. We won't be back. So sorry to see another fast food chain that does not provide products the way they used to be.

Old school service. They smile at you while helping you get your order. Very proficient!read more

Got out of the car and all we could smell was the dumpster (and it wasn't that hot out-67F). We got…read morefood anyways and ordered a regular hot dog and a cheese coney with cheese sticks and onion rings. The hot dogs were such poor quality and the cheese coney just had a dump of nacho cheese. Cheese sticks didn't have much taste. Onion rings were the best thing we had. Giving two stars because the service was good - the server was attentive and nice and the food came out timely and was accurate.