8:20pm 1/6/26 Went in for some Cajun fries first they gave me regular fries, went back and asked them to change them to what I ordered and they were pissy about it. They put a load of seasoning in and told me to shake the bag myself, I did but it just ruined the fries I told them they were inedible and now they were cold too again they were pissy and didn't want to replace them now on my way home and they put no seasoning or barely at all on them!!!! Very unfortunate I was actually enjoying their food these past months but I will not be returning. Update 1/8/26 : Went back to complain because I felt this review wasn't enough talked to this nice lady but the guy who gave me a hard time was still there, the lady apologized and had the guy get me a free bag of fries, but when the guy handed it to me he had a nasty look on his face wish I brought my meta glasses so I could've gotten a picture! Some very bad people they have in there and that's a shame because the food is good but I'm honestly afraid to go back because he made me feel like if he and his buddies were the only ones there again that they'd take turns spitting in my fries read more

Five Guys - Regular Cajun Fries - Burgers Near Me - Merritt Island, Florida

The people working were so friendly and upbeat. Didn't get everyone's name. March 2 7:15 pm but Ivian was super nice fixing my grilled cheese to perfection asking me exactly how i wanted it. Best 5 guys i have been in Definetely friendlier. ( but i am from down in Miami area so u don't have to be too good to be better than them ha ha ) read more

I walked in one day and noticed they had milkshakes!! I asked if they always had milkshakes and the crew member said they just opened back up from renovations. The staff is always nice. The cleanliness is hit or miss, but maybe it improve with the newness. read more

Thought I'd go back to five guys after I went four weeks ago during the day. Had a great meal then,this time the french fries were extremely soggy. The burger was OK. Tables were filthy. Employees were talking to another employee over-the-counter as they stood over my food that was being prepared. I guess the next time I'll try it will be during the day. read more

Holy. I can't believe this place is as old school as it is and it's fast but not junky fast food. The shakes are perfect

For fast food the best burger i ever tasted fast makes nothing what's what easier if u buy multiple different burgers

PUBLIC AWARENESS NOTICE!! I went to Five Guys today to "enjoy" the amazing $50 gift card given to me so generously by my son onFather's Day. The attached receipt will evidence that I spent $30.90, which should show a remaining balance of $19.10. It shows $9.10! To add insult to injury, when I ordered, I paid with the card and the young man behind the register said he needed the card to run it. I gave it to him, he ran the order and then said thank you. I asked for my card to which he replied :You want this, there's no balance on it?" | said "Yes" to which he replied "Oh sorry, I see there is about $20 left on it." While I noticed the disparity in the store, there were no adults present to whom I could refer this matter. I feel this is an intentional scheme attempting to rip-off the unsuspecting and I am disgusted by the experience! As relates to the food, I would describe it as OVER-PRICED MEDIOCRITY! Shame on you 5 Guys! You are an expensive chain and your attention to detail has gone down to the same extent as your prices have gone up! Given the former reviews, all of which have ZERO replies of either "Thanks" or "we will improve", I do not expect to hear from this company. As a courtesy however, I will be notifying their franchise directors as to this so that it is not happening to anyone else. read more

Five Guys - Burgers Near Me - Merritt Island, Florida

Traveling here from out of state, and this place was ABSOLUTELY HORRIBLE !! Number 1 the Manager Connie whom first refused to provide her name, the cashier provided me with her name. She acted like she didn't like Hispanics -- I went up to the counter three times because our order was wrong and Connie asked me if I didn't see that she was busy?!? This location would not be busy if it weren't for customers like us. So she needs to learn to take care of her customers the RIGHT way, or get a different job where she does not deal with people face to face. My family and I have visited many Five Guys locations and have NEVER experienced something like this. At the end she gave me a bun wrapped in foil, and the meat and the fixings in bowls !! What kind of crap is that?!?!? It was SO bad that the customer behind us said to us WOW SHES SERVING YOUR FOOD AS IF YOU WERE DOGS !! In a BOWL read more

Five Guys - Burgers Near Me - Merritt Island, Florida

We used to love these burgers. Didn't even mind paying the inflated cost for them. Unfortunately, the size of the burgers is shrinking and shrinking. The tiny patty did not come close to filling the bun size. The huge orders of fries are no longer. They give you the cupful only. This is at the same time the prices have gone up about two dollars a burger. I understand the current state of inflation, but they should not decrease the quality so severely. read more

So my fiancé and I stopped in the other day for a bite. Wow everything was great crunchy not soggy fries and the crews was up beat and nice to talk to. One of my favorite 5 guys locations read more

Consistently excellent. Have been coming here for a while now. The people behind the counter are friendly and they have never messed up my order. Food is always fresh. A bit pricey but what isn't these days. Have you seen the prices at the supermarket? I'd rather they be honest and charge more rather than eat the cost increases and cut corners. Quality hasn't suffered during the insanity of the past year. read more

I love five guys.. had lunch there today.. although it's Dave's favorite burger spot I was a bit disappointed today with the customer service. Hence my 3 stars.. I don't like to waste food and I don't like to be over charged "Big pet peeve's"!! The staff needs to not talk to each other so much and talk and listen to the customers.. then the orders will be taken correctly.. Second annoying thing that got to me today: A manager came out to the restaurant floor screaming for another employee and drags chairs across the floor that just goes through your ears, like nails to a chalkboard, I felt it just wasn't necessary, completely ruined my lunch... read more

If you're okay with having a mouth full of grease then food is amazing. Service is nice. Ambiance is fast paced, your food comes out relatively quickly. read more

Typical 5GB&F fare. Small location and poor parking take it from 4 stars to 3 stars. Park at the Office Depot lot behind it.

Great food and friendly staff! Eat in or use the app and pick it up. A must every time we visit.

This place only has a few things on the menu - but what they do have is done very well, burgers and fries... Like the previous reviewer mentioned, the ambiance is loud and frantic, but they seem organized enough to serve a lot of people and get the food out quickly even when busy. But this isn't your typical fast-food joint, and I would rate it much higher than your normal drive-through. The toppings are fresh and plentiful and the quality of the ingredients seems to be good. A few things worth mentioning: The self-serve soda machine has a lot of flavor options such as vanilla, lime, and raspberry. There are fresh peanuts in the ordering line, which you can snack on while you are waiting for your meal to arrive. The "regular" cheeseburger has double the patty, and the "little" burger has a single. The "Cajun" fries are heavily seasoned. There is also great classic-rock playing on the speakers inside and outside and the place is loud. I would definitely come here again and recommend this to all burger lovers - but be prepared to eat! read more

Five Guys - Burgers Near Me - Merritt Island, Florida

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Don't go if you want your food relatively quick. The food is good, but every time I go to this location it takes forever. This time we waited :30 min. Customer service is decent, but I don't get why it takes so long. Other 5 guys it only take about 10 min max. read more

First time I've been there in a while but the place was filthy. Tables hadn't been wiped, chairs visibly dirty, backs had black dirt & were sticky & I'm not exaggerating, even a little bit. Problems with each fountain machine. If the areas that customers can see are this bad it makes you wonder how bad what we can't see is. read more

The food was so devious and i like how five guys keeps a retro style but i have some cons about it i recently went here with my family and my sister ordered the bacon burger and a few minutes after while we were driving back home i smelled the most foul stench i could've ever smelled like seaweed mixed with salt fried and all that i thought at first it was because we where by the sea. i couldn't be more wrong it was my SISTER he let out the most nose renching fart you could've ever imagine so note to all of the visitors don't eat the bacon burger read more

Honestly I was kind of disappointed with this restaurants handling of Covid. There was no one out wiping the tables and doors (when before covid there always was) and Connie, who was working the grill, was not wearing her mask. I do not see the point of having your mask hanging off your ear if you are not wearing it. Regardless, the wait times was CRAZY and no where near the 8 minute rule. I hate to say it, but this was enough to make me not want to come back :( I hope further strides are made to better educate the staff on the severity of the virus. read more

Had my first ever hamburger today and definetly won't be getting another. The burger smelled like cheap chopped meat and was very greasy. I ate about half before I could eat no more. Absolutely terrible. read more

Dare I say, the gold standard when it comes to fast food burgers? It does make one of the better burgers in my humble opinion and they do pile on the fries. And the employees are weirdly-friendly (nice corporate training). But the burger is most definitely good. Now that there is one not far from my workcation in Florida, I'll be here at least twice a week! I just wish the patties/burger had a larger circumference. When I want a burger I want beef!!! And who wouldn't like all you eat peanuts??? read more

They're pretty expensive for burgers so it gets knocked down a peg. My latest order was 1 bacon cheeseburger, 1 small hamburger, and 1 medium fry. That totaled to just under $17. But these burgers are delicious. And the fries are the freshest ever made! I think the only other items on the menu are hotdogs and fountain drinks. The choices are very limited. Peanuts are free! read more

Avoid...extremely disorganized and the wait time are consistently 45 minutes plus, not joking! The restaurant does seem clean and everyone is friendly. I just can't seem to get passed how long it takes...sorry! read more

Good burger as far as meat goes. They only offer KRAFT singles for cheese. It's honestly disrespectful to how good the meat and toppings are. Service was aight, the dude at the counter was kinda short but it was close to closing time so I'm not deducting points for that. I might bring some swiss cheese next time I go in and see if they can slap that shit on there for a real one. 4/5 read more

It's a chain, so you know what to expect going in if you've been to any other Five Guys before. That said, it's an extremely good chain. I've always had fantastic burgers & fries from any Five Guys I've tried. This Merritt Island location is no different. It's worth the extra few bucks over, say, a Burger King or Wendys burger & fries meal. Absolutely worth it. Five Guys is in another league when it comes to fast food burger places. I love that they only do a few things...but they do them WELL. read more

I've only been the Five Guys in Tampa before eating here, and the experience was identical. This isn't a bad thing, that's what folks want out of a food chain experience. The food was served quickly and the burger was very good. For those two elements (the actual definition of FAST FOOD) we'll give it four stars. The reason I won't eat here too often is because of the noise level. This won't bother a lot of folks, but the music was loud, so the patrons sitting next to each other in the small and crowded place had to speak loudly, which didn't help much...as they had to then speak even louder. And then there was the shouting between the register and the cooks, which was necessary so they could hear above the ambient noise. The burger quality was a bit above the new Wendy's burger, but the meat wasn't as thick. The condiments, though, seemed more robust than your standard fast food. They have a full beverage you-serve machine and FRESH brewed iced tea. Yay! I like a good burger, and for five stars that means being able to order a 'medium' burger, so my favorite burger in the area is still at El Cantina (or on my own grill). Also, the cheese is American. For five stars you need a good thick cheddar. No drive through? You're located on 520, if you want to get some beach traffic, you gotta have a drive through! No combos either, so a burger with fries and a drink will be costing you ten bucks. If I eat here again, it'll be take out, but some people may like a crazy, loud environment. read more

Look, if you crave a seriously good burger, toppings of your choice, fresh fries, and a Coke this is the place. Burgers, dogs, grilled cheese, or just veggies on a bun. Simple done very well! read more

Five Guys - Burgers Near Me - Merritt Island, Florida

I had the single burger, small fries and small drink....all were good quality. Employees that I saw had masks on. Service was efficient and friendly. The only issue I had was paying $13.57 for a single burger, small fries and small drink. read more

My fourth visit, so the burgers are good, but they are pricey. But 2 incidences on this visit have turned me off. 1. They got my order wrong. I ordered a burger with pickles and with A-1 sauce. Got lettuce and no A-1 sauce. (Not the end of the world) 2. Health issue. Witnessed a problem. The kid supposedly keeping the eating area clean did a no, no. I saw him scoop dirty ice from the drink machine into a container and then dump that container onto bottles of water for sale. This wasn't fresh ice from the dispenser is was dirty ice sitting in the over flow with spilt and rejected fountain drinks (waiting to thaw and drain stuff). Wouldn't have believed it if I hadn't witnessed it with my own eyes. The latter really spoiled my opinion of the place, because the employees are really high charged for customer service and putting out a great product. There are better local places for specialty burgers. Won't be returning. read more

Good as usual. My wife and I have been here before and this time was no difference than the last. Very good! I thought I would try the hot dogs. I wasnt dissappointed. They were very good. She had a junior burger which was about the size of other places normal size burgers. Trust me, you get more than enough to ea at this place and you can have it made with the toppings you want. Thumbs up. Will definitely be back. read more

Avoid. X-con janitor cooking the food improperly. Burnt dry bacon bits instead of correct strips. Other employees laughing like no one cares. And free peanuts are lowest quality ultra dark dry rancid rejects they could find. read more

If you want a decent gourmet boutique type burger save yourself the trouble and go somewhere else. This is run of the mill Fast Food Burger.....however, Who is drinking the Koolaid on this Yelp board???.....THESE BURGERS ARE SIMILAR (tasted exactly the same) TO WENDY'S BURGET PATTY'S.....they are "okay burgers - not subpar - and not great"...very disappointed. From the boards I was expecting something with a little more taste. It's bland and tasted EXACTLY like a Wendy's Burger Patty. FRIES: 4.0 The fries are very good - very similar to the New York Fries Company so give that a 4 as they are cut fresh and made from real potato. They have malt vinegar you can put on them also (nice touch). Fresh cut and the malt vinegar touch have given this a 4.0 scoring BURGER: 3.0 Now for the Burger: ..toppings are sparse (i had grilled onion's, and grilled Mushroom, and grilled Green Peppers...but it was like half a teaspoon of each topping was put on the burger)...and the A1 Sauce I couldn't taste it on the burger, but I know they put it on, as there was reminants of the A1 Sauce.....for over $10 for a burger, fries and a drink you expect them NOT to skimp on the toppings...ridiculous. (Skimpy toppings, run of the mill patty I am giving this a 3.0) STAFF and CLEANLINESS Friendly and efficient 4.5 (Counter person excellent, and when burger is ready they call your number nice and loud so you can hear clearly your burger is done) DRINKS Refills included 5.0 (perfect for those thirsty moments), however you are certainly paying for the refills the drinks aren't cheap, not expensive either but certainly the cost being over $12 for burger, fries and drink means you are paying for those refills. PARKING Ample parking 5.0 Now I have tried a 5 Guys ...I won't be trying one again. I will save those calories for something that is a LOT more flavourful. These burgers are truly just run of the mill burger at a gourmet burger price their portion control on the toppings is stingy......total dregs on the burger, a sprinkle of this, and a sprinkle of that....for $12+ one expects a bit more toppings. read more

Generally I like to go to Five Guys to eat. This is the second time we have been to the Merritt Island location. Both experiences have been poor. Last time both of our hamburgers were made wrong. Of course, we didn't realize till we got them home. This time both the service and the food or bad. It took 30 minutes to get to hamburgers and there were only four customers in front of us. We had to wait about five minutes at the cash register to order while the employee was back in the kitchen preparing condiments. After waiting 30 minutes, french fries were not cooked thoroughly and the sautéed onions were wrong. Needless to say we will not be back to this location to eat again. read more

Very disappointed that it cost 2 people over $25 for a burger, fries, and a drink. The food is very good, the fries are awesome, but it's just too pricey in this economy for a burger joint. It would cost over $50 to feed a family of 4! read more

Pretty good burger joint but a little overpriced. Sort of reminds me of In & Out Burger on the west coast. My only disappointment was they don't offer a military discount. But that seems to be the case most places around here. I would've given them 5 stars if they did. But anyway, if your looking for a good quick burger & fries, come to Five Guys. You can almost hear your left ventricle slamming shut!!! read more

I had a taste for a cheeseburger and fries. I ordered for take out. When I got home, less than 10 minutes away, my hamburger was cold and the fries were also cold. Five guys is known for juicy hot hamburgers and hot fries. I did not get that today. I normally eat all the fries, however, today, I threw them away. My hamburger was not juicy or hot. Very disappointed since the bill was over $35 for 3 hamburgers and fries. read more

The person at the register didn't listen and messed up orders. Pushed for bbq sauce when I said no.

The best fast food burger I have ever had, in fact it might be the best burger I've had while sitting in a car EVER. The menu here is limited, for instance I couldn't get an ice cream or a shake but after eating that burger I stopped caring. Can't wait to go back and try the fries. read more

Friendly service from the cashiers, cooks, and even the chickadee sweeping up the peanut shells. I was pretty disappointed in the burnt, over-priced French fries, but the burger was decent. I enjoyed the atmosphere and food better in the Waterford Lakes Plaza in Orlando, to be honest, though. read more