The staff here is always friendly and in a good mood. The store is clean and they make your order fast. Great quality.

The food is always excellent. The grill cheese with bacon is the bomb ! Great burgers and fries as well. read more

It is exactly what it claims to be - a no frills American style burger joint. If you want frills and endless menu decisions go to The Works. If you want heavily seasoned beef go to Hintonburger. If you want that 50's feeling and ice creams go to Dick's. I believe this location has gotten over their maturity problem that was reported earlier, as I can detect no difference between it and the Kanata location. The burgers are very American in that they are big (keep in mind regular is actually a double; if you want a normal sized one ask for the "little burger") and the toppings are overflowing. In fact I find the cheeseburger has too much cheese and I love cheese! The bacon is excellent, crispy not stringy. The veggies are nice and fresh as evidenced by the bright green peppers - try them with grilled onions and BBQ sauce instead of the usual ketchup/mustard/mayo. Add in hot sauce to give it a little kick. The fries, both regular and cajun spiced, are good and fresh cut (not crappy frozen fries). Note that a regular size is enough for two people to share, as they dump a pile extra in the bag. Minus a point for atmosphere. The music is too loud and I usually find it too cold inside (even when not hot outside) so I would rather take it to go. The tables are often not cleaned and I'm not talking during peak dinner hours. read more

After hearing a bunch of Five Guys restaurants were popping up around the city, we finally stopped by this one to try it for the first time and realized that it wasn't as fast food-oriented as we assumed. The restaurant was busy, but there were enough spaces to sit, and even though there was a bit of a lineup, it bought us some time to look at the menu. I was pretty set on a burger, so I opted for the bacon cheeseburger "All the Way" - it had two beef patties, bacon, cheddar cheese, lettuce, tomato, pickles, grilled onions, grilled mushrooms, ketchup, mustard, and mayo on a sesame seed bun. I'm almost positive it had two slices of cheese, which I loved (I have an unhealthy obsession with cheese). I also have to mention that the pickles were real pickles, and by that I mean they weren't the strange processed ones that taste like sour feet at regular fast food places like McDonald's and Burger King. The patties weren't anything special, but the burger was huge and extremely sloppy, and would be enough to fill you without the fries.. but we had to have the fries anyway. We ordered Cajun fries to share, but again, nothing special, and I found them spiced, not spicy. They were good, but I wouldn't go out of my way to get them. These are cooked in peanut oil, so those with allergies should stay clear. I believe, in general, they only use peanut oil and have peanuts out for everyone, so don't bother coming in here if you're highly allergic. We also noticed that people were just grabbing paper containers and serving themselves free peanuts. Apparently this is really popular at Five Guys, but I'm really not sure why. Perhaps it was because this particular location just had a couple of unlabelled cardboard boxes stacked beside the line, and you had to open the box to find the scooper and the bulk peanuts, still in their shells. No sign, no mention of it by anyone who worked there. A bit strange, and though it was nice to have an unlimited number of peanuts to munch on, it seemed sort of out of place. Our order took over 15 minutes to make and cost about $20. Not sure that it would be worth it any other time than our first time, but at least it wasn't the heavily processed type of meal you would have at another burger joint. read more

Five Guys - Bacon cheeseburger "All the Way" with two patties, Cajun fries, and bulk peanuts - Burgers Near Me - Nepean, Ontario

How can you not love five guys? When you're craving a fully loaded, messy burger, come here! The patties are fresh, although they could be thicker and have more seasoning. I come mostly for the Cajun fries (and get extra Cajun)! Peanuts are always fresh and help you stave off your hunger before you can sink your teeth into a fresh, juicy burger! read more

Five Guys - So. many. fries! I can never finish them so I bake them the next day. - Burgers Near Me - Nepean, Ontario

Eaten here so often that I've lost count. The burgers are always fresh and juicy. The fries are a stand out. It must be the peanut oil that they're cooked in. Even with allergiesbto peanuts, we don't have any issues. My only gripe that's preventing me from awarding that 5th star is that they don't use real cheese. This is an American chain, so we'll have to accept that they use American cheese. That's ok. It's still the best fast food burger in Barrhaven. read more

One of my favourite burger places in Barrhaven. The one patty is perfect. Soothes my cravings every time. Helps too that the staff are always super welcoming. The cajun fries are a must for me and they always give me a tad extra. Keep it up mate read more

They overdose their fries with salt that you can hardly eat them.

I like this place. It makes simple good burgers. The burgers are freshly made specifically for you. The kitchen is open so you can see the food being made. The kitchen is always clean. When they give you a cup of fries they overfill it and dump the rest into the bag. The problem I have with this place is the reviews that are plastered all over the place. When we first saw that we were getting one of these we kept seeing the review calling it the "willy wonks" of burgers. My wife saw this and on our first visit, she found that it wasn't what she was expecting and couldn't get past it. This isn't the Willy Wonka of burgers but it is a really really good burger. read more

I was very excited this chain was coming to the Barrhaven area, unfortunately it wasn't up to par with the other nearby location. We went there last week and three of us had orders that included bacon, and this is where the problem lay. They deep fry their bacon, which I don't mind, but they need more training with it comes to timing and quality control. All three of us had burnt bacon that just crumbled to the touch and was not edible. My 5 year old was very disappointed to not have bacon on his bacon cheese dog. I think they should've tossed that batch of bacon and started another, I would rather wait for good food than get a rushed poor quality food. Another point to indicate poor quality control at this location was that my burger had two top bun halves which means someone else was given two bottom halves. I also felt the staff wasn't as focused or mature has the Stittsville location which I've been to multiple times and have had nothing but top notch food and service. I will visit this location again once they've had sometime to develop a routine, hopefully my next visit will be better so that it doesn't have to be my last. Update: I've been back to this location multiple times and have to say that their kinks have been worked out and food is now on par with other locations I've tried and I've changed my rating from 2 to 4. I would also like to add that the flavour of these burgers are what a burger should taste like, all natural beef with fresh toppings. Unlike those other card board burger locations that are packed with all sorts of unwanted "flavour additives", and are extremely high in sodium among other things and are far from being truly fresh. I'll admit that I've had my fair share of the range of burgers from the card board arches to the over priced gourmet and have found some to be quite enjoyable, however if you are looking for a simple fresh burger and without the effort of making it yourself, Five Guys is the place. read more

Love their peanuts. Fries are good too. However find it expensive and have had better burgers in barrhaven.

I'll definitely be back here, the cajun fries were great and the burger was very good. I still think Hintonburger and BAJA burger are superior though. My only question is why they put everything in paper bag and wrap the burger when your eating in? Save squishing the bun and all the paper garbage and get some trays. read more

I really can't understand the fascination with Five Guys, unless there is a difference in experience at different locations. I'll give them points for the style of the place as it has a nice diner feel, you get to eat all the peanuts you want, open kitchen concept, etc. However, everything comes down to the food and it just isn't that good. There is absolutely no flavor for the burger patties. They are just bland, fried patties. You can get a lot of toppings, sure, but there is still no flavor! And then they add what always turns out to be a soggy bun which will just fall apart when you try to eat it. My suggestion: flavor the beef with something, anything or maybe not cook the heck out of it so that not all the flavor is gone. Toast the buns first so they'll last a bit longer when you try to eat them. And maybe add some toppings that will add something to the taste... garlic mayo? I don't know... something. I've only tried three burger joints in Ottawa (The Works, Dick's, and Five Guys). Five Guys is the worst by far. Your better off buying ground beef and cooking a burger yourself at home on the Q. read more

Inaugural taste testing of Five Guys: I was definitely impressed with a few marketable attributes: - the employees were customer-centric and provided me with some direction on my first order - double patty burger was sufficiently filling and savory - although I ordered the "little" quantity of fries, I was seemingly upgraded to a "massive" quantity for no extra charge? Yay! - reasonable assortment of toppings which are all FREE! - entire meal ready in less than 10 minutes - this burger chain easily rivals the other fast food alternatives Unfortunately my downgrade from a 5 or 4 star rating is attributed to: - there was not much bun left after the hamburger grease absorbed the bread-ful goodness. - I was not wowed by the fries as some reviewers cited - I found them overly salty (but I don't really have a salt dependency with other foods as well, so this portion of my review could be subjective). - Also the fries could have been a bit more crunchy (I sort of expect the fries to have more texture when my eyes spark at a sign that reads "fresh cut potatoes. Cooked in 100% penuut oil") - lastly, the cup they provided me to store the fries did not serve much purpose - 80% of the fries were in the paper bag. read more

I have been coming to this Five Guys maybe once or twice a month for the last 2 years or so. Not once has been burger been anything short of perfection, or served without a smile. The staff there are just as awesome as the food they serve. Hats off to them! read more

Great, HONEST food. It's like I'm cooking at home! Well, maybe I don't cook that well but the menu is simple and they stick to what works for them: burgers, fries and hot dogs. My daughter got a BLT which seemed odd but it uses ingredients already on hand so not really a stretch. The fri portions are HUGE. We ordered 3 regular fries for a party of 4, 1 order would have sufficed. Save your cash unless you REALLY love fries! The only thing that would elevate this place would be a charcoal grill, flame grill. It will align with the natural ingredients and give the food a slight smokey flavor. All in all, I'll definitely return. read more

Five Guys is always good stuff, one of the great purveyor of the "sloppy burger", 5Guys is always about the excess and that's what contributes the most to their charming personality. Everything about 5Guys is excessive, from the all-you-can-eat peanuts to the fries which overflow from its container to the burger that has way too much stuff and will inevitably drop out. Its a refreshing difference from skimpy, dime scrounging traditional fast foods burger joints. read more

I don't know what all the fuss is about. Everyone I talked to said this place was "the best burger ever" My burger was TASTELESS. unseasoned, not very juicy, and flattened to almost paper thin. Everything was covered in grease (the packaging of my burger, the bag everything came in) It was extremely messy. The price was not worth the tasteless burger. I make better burgers at home. The staff was friendly I will say that. I won't return here, I dont understand why people are so ga ga over this chain. The works was much better. read more

this is my 2nd time - first time i wasn't loving the grease....so i tried it again after say 6 months.....and guess what.....still the same. don't get me wrong the flavour is there, and the fries are good.....it's just so greasy.....you feel like you want to curl up in a fetal position after flame broiled is the way to go. read more

There's too many complainers on Yelp, especially some members in Barrhaven. Maybe get a life? Get a career, not a job.

The fries were CAKED in salt. It was ridiculous. I might have just gotten a bad batch. It was almost like a joke how much salt was on it. The burgers are good. Patties are flavorless so it's up to you to add stuff. read more

Fantastic burgers! Beware. It's a lot of food. If you are hungry for quality burgers and fries, this is the place. I mean seriously good portions of fries. Great value. Open concept so you can see everything being prepared. A must for burger lovers. read more

Bought burgers there today to take home. After I was done my wife noticed five black hairs on the plate my burger was on! Not eating there anymore. read more

THOSE WITH PEANUT ALLERGIES BEWARE. Inquired about peanut contact and use with food before my purchase. I was told the only peanuts they had were sitting in the store front. As I'm called up to pick up my order I was THEN told the fries were made in PEANUT OIL. After I had ALREADY paid for a small fry and poutine!! read more

Our experiences with Five Guys portrayed a dishonest organization with even less concern for safe food practices and patrons wellbeing. We purchased a three burger meal at a cost of just over $50.00 - upon biting into the burgers at home we found all three burgers were red raw inside. We promptly disposed of the burgers not wishing to risk E Coli food poisoning and followed the process of contacting Five Guys via their website. The next day we were contacted by Kent Baker who expressed sympathy and concern. Kent promised to look into why the burgers had not been cooked and also offered to send us a gift card to cover the cost of the meal, however we were to learn that sincerity was disingenuous. We never did hear from Kent on his investigation into how or why we received raw burgers and tend to think the matter was quickly brushed under the carpet. Six weeks went by and no gift card - another email to five guys and we had to give all our information once again. Another wait of six weeks and we then received a $10 token gift card in the post. We contacted Kent Baker and five guys on multiple occasions to ask for an explanation as to why we had not received the gift card in the amount promised, each email and attempted contact by phone was met with silence or purposely ignored. While we understand that mistakes can happen, a company that does not respond and show concern to food safety and is disingenuous with promises of compensation is not a company that we care to patronize - We will never set foot in a Five Guys restaurant in any country, it is just not worth the risk. read more

Great hamburgers along with a generous helping of chip wagon French Fries makes this place well worth a visit. Last visit I had a cheese dog, very tasty read more

I love Five Guys. The food is good but isn't the best. It still easily blows most Burgers out of the water. The prices are great and the food is easily worth your money. read more

Love it, expensive though. Little messy definitely not a eat and drive burger lol

bland smokey patties that made the burger buns very soggy fast. the bread isn't very good. but the fries are acceptable