After filling up with gas at Costco with a million others trying to save, instead of the stop we decided to eat here and it was absolutely fantastic. My cheeseburger was perfect. I don't know what else to say other than it hit all the right spots. FF were hot & crispy; very very good. Chocolate shake was prepared & tasted as good as everything else. Not all locations have staff that gives the attention to detail to make your sandwich delicious. Just sayin. Loud music but then didn't pay attention. read more

Had such a pleasant experience with service and the atmosphere. Despite it being Christmas Eve Ismar the employee that helped us was so delightful to speak to. The food was fresh, and was worth the very short wait and anticipation. read more

To be perfectly fair, I decided to give this place another chance. this is the first time I've been back in over four years. I ordered cheeseburger and regular fries. toppings are your choice of over 10 condiments. Even though the economy is bad, this place is still really pricey. All orders are made fresh. I waited about 10 minutes, and I was not disappointed by the food. Everything is hot and fresh, and the staff is very polite and accommodating. Noticed some of the tables needed wiping. That's one of the first things most people look at is cleanliness, when they walk into a restaurant. Friendly suggestion... Please turn down the music so people can have a conversation. It is still way too loud! Other than that, I will raise your score, and I believe that you are really trying to improve. read more

Food is always great. I expect a higher price because we'll...yes Five Guys. What didn't like was how the cooks were dressed. Your still dealing with food. Maybe a belt?? read more

Five Guys - a man in a red shirt standing on a stool - Burgers Near Me - Pleasant Prairie, Wisconsin

Five guys used to have juicy burgers. What happened? Five Guys used to take pride in their fries. What happened? 4 bacon cheese with everything and 2 largest fries to go. Take a look at the large fries!!! Containers not even full and no extra fries in the bag. The help doesn't follow the tried and true Five Guys process. It shows. SMH. Skip this place it won't last and you pay a premium for something much less than expected. read more

Five Guys - Large fries put in the togo bag. Not even close to full. No extra fries in the bag. Fries barely salted. Pathetic - Burgers Near Me - Pleasant Prairie, Wisconsin

Woman talking my order seemed rude. Did not smile or say thank you. Ordered two burgers, took 22 minutes to get my food. Paid for bacon cheeseburgers but didn't get bacon. Will not be back again. Even a customer that called in an order for pick up waited a long time for his order. read more

Best customer service from Ryan! Took the best order over the phone! Jeremy new assistant GM making big things happen. They are efficient. Food is amazing. Y'all are the best! Thank you so much for providing amazing service to my family. read more

Staff was very nice. Burgers and fries were very good! Nice and fresh! Seems like they need more help, to clean bathrooms and tables read more

When we saw 5 Guys was coming to Kenosha my husband was so happy. We didn't have to go to Gurnee if we wanted fries (which is the only thing he buys). When it first opened, I expected snags like any new opening but eventually things would settle, but they have been open for about a year and the experience I have had at other 5 guys I have never had here. I have been to Oregon, Illinois (different Chicago and Gurnee) and now here in Kenosha and this is the ONLY place that does not give you French fries. Now if you know 5 guys you'll understand what I mean, but if you are not familiar with 5 guys I'll explain. This place gives you a cup PLUS so if you order a large French fry..you can share with 2 other people and still have a lot left (unless you're like my husband). Yes the food is expensive and that is why I don't go there often but when I do go I tell my kids who divide them all up, when I got home they wanted to know where I was hiding them. All joking aside..this 5 guys needs to clean house and either do better training, or they need to have upper management stay in the building until this place is like all the others. You don't get a greeting, the person behind the register was more confused about the order he was taking then the poor older lady was with her two grandsons. He messed up her order after going over it 3 times with her which took over 5 minutes (I was still deciding so I wasn't in too much of a rush). The girls behind the counter looked bored, the guy cooking was the only one really busy and the girl doing fries was the slowest..I watched her putting fries in cups like she was counting them. On top of that she didn't add fries like all the other places do and the look on her face said she couldn't be bothered. After paying $28 for the amount of food I got, I will never return here. Back to Gurnee I go. read more

Five Guys - This is what $28 gives you. I expected more from Kenosha 5 Guys - Burgers Near Me - Pleasant Prairie, Wisconsin

Not only was food amazing, the workers were incredibly nice, they even told us to drive safe as we were leaving. I was honestly shocked that a "fast food" establishment could be this friendly. Food again was super fresh and delicious. read more

If you order online prepare to have it completely messed up, every single time! I have a large family and order typically 5-7 burgers and they are always mixed up with ingredients. Today I ordered a bacon cheeseburger with grilled onions, grilled mushrooms, lettuce and tomato and I got a cheeseburger (no bacon) with lettuce. And that's it. Just terrible. read more

I will update this review once changes have been made: Finally, Five Guys made it to Kenosha, however they need to follow suit with other Five Guys throughout the country! Give appropriate portions to their french-fry helpings! A large fry is actually the amount of the regular fries, and so on downward :( Come on 'Guys' get with the program! I'll come by soon to see if you've improved ... read more

Service was slow and cashier rude! I asked for a lager water glass to go and the cashier rolled his eyes and said he would have to charge me for a pop. Plenty of places close by to spend my money. Will not be returning. To me it's insane to pay $9.75 for one item and not be able to get a water I can take with me since I did not have time to sit and eat. Oh and I paid for a bacon cheeseburger and got no bacon! read more

It's a chain, so no surprises on the food or prices. But on our visit, it just wasn't all that clean. Wasn't crowded, so they should have had someone walking around with a broom and rag, or sent someone over to clean-up the drink/condiment area. Anytime you serve peanuts, you're going to end-up with fallout - not hard to clean, just something you have to keep on top-of. read more

Five Guys is a chain restaurant which means you will get a good burger at the high level of Five Guys. The fries are fresh cut and given to you hot. The service was great and we will go back in the future. If you want a great burger find a Five Guys you won't be disappointed! read more

Okay, wow, Five Guys opened in Kenosha, WI, I had to see and try what all the buzz was about. No disappointment here, The Burgers were Fantastic, Delicious and Big!!! FYI Guys, if you bring a date, the Fantastic tasting Burgers are more costly than any fast food place; but Ladies well worth it. We could all enjoy a big sloppy (in a good way) great tasting Burger sometime!!!! The Manager and Staff were very friendly and I always like a place where everyone seems to enjoy what they do. Loved it and will be back for sure!!! High Five ... Five Guys read more

Five Guys - I at least got half the Burger First Bite, it's pretty wide ... Savory and Delish, Shall We?!! - Burgers Near Me - Pleasant Prairie, Wisconsin

Serious help issues. Burger was plain. Was not asked if I wanted anything on it. Rude cashier to customers before me caught me off hairs. Love five guys. Won't be back to this one. read more

Expensive and the service isn't consistent at this location. The cashier looked like he was high on my most recent visit there. I'd glance over from my table and there he was, still gazing off into the distance. It was like we were inconveniencing him. At least I found humor in the situation as I enjoyed my overpriced burger and fries. read more

The food is average but you are paying premium prices. ($9.80 for normal size hotdog and fries.) If you can't afford to wait, I also suggest not going. The fries are better then fast food but they are separate. I would not go out of my way to return when there are so many burger joints in Kenosha. read more

Staff is killer . Jeremy/Jeremey (sorry I'm not sure the spelling) always has a sense of urgency. Always greets everyone who comes through the door. He's always on top of online orders. Sometimes he can even quite literally read my mind. There's a reason I go there weekly. read more

Best fast-food burgers around! Awesome fries and hand-made shakes. Very fresh and tasty.

Good burgers but a bit pricey. A nice change from the fast food scene. I just wished they serve another option besides the same old same old French fry. Maybe a pasta salad, something cold to offset the burger. I have to say the burger was tasty, the cooks move in unison, so food comes out quick. It's a well oiled machine, other than the female cashier, who took my order. She was a bit clueless. I just have a bit of a hard time paying over two dollars for a soft drink, of which I can probably only consume one glass. It seems the price of a small burger and soda, minus fries is a much better deal at Red Robin. It's hard to justify over eight bucks for soda and a small burger at Five Guys, when I can go into Red Robin, get a good burger, options other than fries, or endless fries for that matter and pay almost the same price. Also Red Robin has a loyalty card, which gets you a free burger after 10. I like places that value my business. read more

It was good but not $30- for two burgers, two fries, and two drinks- good. I'd rather go to culvers. The only thing differentiating this place from others would be the toppings and sauces they offer. But again, still not worth the money. read more

So my daughter is having surgery tomorrow so we went to go get a gluten-free lunch after we went to the park to play before her big day tomorrow she only gets to eat food until noon and then starts prepping for a colonoscopy she's only 10 years old I called in my order when I went to go pick it up I realized I left my wallet with all my money at home I live about 20 minutes away the only thing I had on me was my checkbook Michael at the store said don't worry about it when you get home give me a call not a big deal you enjoy your lunch wow that is what I call customer service and Trust Michael just took over the restaurant and I feel that he is going to be an amazing business this day in age trust is not common and I thank him so much because it's the last meal until tomorrow for my daughter. read more

Burgers are ok.. $5.00 for a side of fries is crazy though... a burger and fry costs $15.00! No thanks. Culver's here I come

Unseasoned dry cheap meat. If its not frozen then cheapest beef the could find. Hard stale bun. Restaurant was cold and drafty probably 65 degrees. Soda machine was mostly carbonated water so it tasted bitter. For $15 it was a ripoff. I will never return to any Five Guys again. I should have gone to White Castle. This "meal" was horrible - overrated garbage. I agree with the other reviewer a few staff members looked stoned. As I ate I was the only person in the restaurant and a few of them watched me as I ate which left me wondering if they tainted my meal - it tasted that bad and just makes me wonder. What a garbage location. Done for good with this chain. read more

Way overpriced for extremely mediocre food. Not even remotely worth the price. The "Cajun" fries were way too salty, some didn't even seem fully cooked. The burger was smooshed with crappy, old looking lettuce & onions. Most definitely not fresh & crisp looking. I've honestly had better food for much cheaper at other run of the mill fast food places. Won't be back. read more

Good burgers and fries, but no way worth $16 for 1 dbl burger, 1 reg fries, and small drink

Yumm I absolutely love this place! It is on the pricey side but they cook everything fresh (this is why the wait is a longer). Delicious, fresh and tasty burgers! Hands down one of my go to burger spots on this side of town! I am suprised they don't have better ratings. read more

I'll keep this short and simple. My wife and I went there on a Monday night. As we walked in the front door, it was like walking into the Cheech and Chong van. This place reeked of weed. I can't prove it, but I think I got a contact high just by being in the place. I started getting a craving for cheetohs and a Mountain Dew. My wife and I were impressed that the guy didn't mess up taking our order even though he was completely stoned.. The workers were dickheads at first, but after I stood by the front counter and talked to them while they were making my order, they were alright. They're just kids....high as kites, working at a burger place. At least they are working. They have to pay for the weed somehow . The burger and fries were good. Pricey but good. read more

Crowded and noisy, absolutely delicious burgers. No charge for toppings, including grilled onions and grilled mushrooms. Fries are so darn good, We ordered large, Took leftover fries home. Chopped them, sauteed them in butter and topped with an egg!! read more

Just ok - agree with other reviewers that this place is pricey for what you get plus it is basically self service. The guys working at the place didn't seem like they wanted to be there. This was our first time there and I felt like the guy taking our order was annoyed with the 2 questions I asked him. What was the difference between a cheeseburger and small cheeseburger? Small cheeseburger is 1/4 pound and cheeseburger is 2 1/4 pound patties which to me would be called a double cheese. Then I asked do you have cheese sauce for the fries and all I got was a no. He seemed pissed off like he didn't want to be there. Not a good first impression. Burgers were ok. I got the small cheeseburger and hubby got the cheeseburger. What I found odd is that they are cooked fresh when you order BUT we weren't asked how we liked them cooked. Mine was fine but hubby likes his medium rare so his was way over cooked for him. Fries were awesome! We split a large and I thought the portion was generous but then again this was our first time there. Drinks had a lot of options with 2 fancy Coke machines with 100s of choices - which I really like. Overall just ok for one small cheeseburger, one cheeseburger, large fry and 2 drinks we paid $28. A bit pricey for just ok burgers. I'd rather go to Grabs on the North side and have a server at least they ask how you want your burger cooked. read more

Everything was crazy clean from the bathrooms to the window sills. Manager came around to check up on customers. Music was good, and my double bacon cheese burger was outstanding. One of the best locations I've been to. read more

I've had 5 Guys at other locations & have always had a good experience. However, the Kenosha location was disappointing. As soon as we walked in, two employees were at the front near the register talking, and we heard F bombs from them both. Horrible first impression. The music was so, unnecessarily loud, that we practically had to yell our order. In fact, the lady at the register asked us to repeat ourselves, twice, & said, "Sorry, the music is too loud, I can't hear you". Our order was $30 for 2 burgers, fries & a small drink. There were so many people in the kitchen area handling food. It looked incredibly unorganized. As we waited for our food, an employee who must have been of the clock, was getting a drink at the machine; he was on the phone & dropped a loud F bomb next to a family with kids. The mom addressed him & his poor language. He apologized & left. Our food was handed to us with a smile and we ate our food & it was good. After we arrived home half an hour later we both started to feel a little ill. Then we both had to take turns using the bathroom for the next 3 hours. It had to be the food from 5 Guys, because that was the only thing we both ate so far that day. So we spent $30 to be sick on the only day off we had together. Thank you 5 Guys, we will never eat there again. There's a Potbelly & Chipotle right next door. Better yet, we'll just save our money & eat healthier at home. I was warned not to go to this place by a few friends, went anyways. Won't go again, & I will not recommend it either. read more

This visit was less then memorable. Two burgers and a fry cost $22. You could get the same thing at red robin for twice the amount of meat and fries. Everyone there seemed like they didn't want to be there. I mean at least try. And the food didn't even make up for it. read more

$24 for TWO people to eat a burger, fries, and small drink. And one of them was my 6 yr old daughter. Ridiculous. 2 stars only because food was good. But not $24 good. At the end of the day it's a burger. Add it to the list of these trendy new gimmick places I will avoid in the future. Save your cash...The Spot is better, and more reasonable. read more

my local 5 guys needs to take note of the other 5 guys around and check the portions my wife and I ordered a large fries with our burgers and had to order a second large fri because the portions were nothing like the other 5guy burger around, so 2 burgers 2 fries and 2 drinks $32 way too pricy for me.... the food was good but not $32 good sorry 5guys but you fell way short on price and portions... read more