This was by far the best experience I've ever had regarding spending money on auto related things…read more That being said let's get into it! First and foremost, very clean facility. Important. I came here on a Sunday @ 1pm with 4 tires and 4 wheels begging for them to be mounted and balanced ASAP and 3 hours later I was back and they were ready for pickup. Kevin, the main person I was working with was a solid guy. He made great conversation and was very polite and thorough. Long story short, do NOT hesitate to go here for your tires and wheels (and brakes and suspension.) Great prices and great service. What more could you want? P.S. Location is very conveniently located near restaurants/shopping center in case you need to wait with your car.

Amazing service. Came here to get my brake pads changed and I found out I had to get a caliper…read morefixed and I told the Manager I was going to get an Uber to get the rest of the money as the rest of the money I needed was in my other bank account and she was nice enough and trusted me to take her car. I felt bad for taking her car but I found someone to give me a ride. This shows how amazing the service is here at Mavis. I'll always be coming here no matter what.

Wanted to leave yet another review for Parrish Tire & Automotive. I can't say enough good things…read moreabout these guys. In the last couple of months I had gotten a new battery for my car but I got in it one day last week and it wouldn't turn over. NOTHING. I suspected it may be the starter, the alternator, a blown fuse or even worse, computer or electrical issues. I was able to start it with a jump, but any time I turned it off, it would not start again without one. Mike and Steve were able to get me in pretty quickly. These guys have a lot of integrity and perform good, honest work. They discovered the only thing wrong was faulty/loose battery cables and they got the repairs done quickly. The repair cost me less than $100. I'm grateful to have such a great auto shop in my area. I will be a customer for life here!

They are always fair and honest and pleasant to deal with…read moreOur go to for all things car repair !!

Ran over a bolt on a Sunday and they got me in and repaired tire quickly and courteously.read more

I wrote a review about my experience at this location, but the experience of getting Mavis to…read morereimburse me for damages was so frustrating that I feel the need to update and share the finer details. If you don't want to read on, the short version is this: Mavis negligently caused thousands in damage to my vehicle and tried every backhanded trick in the book to avoid paying out. 1. If you are not knowledgeable about cars, this store will attempt to upsell unnecessary work and convince you that it is essential. I came into this store looking for brake pads and was all-but-coerced into $1000 of work. Is that partially my fault for not seeking a second opinion? Sure. Does it change the fact that they ripped me off? No. 2. During my visit, Mavis took six hours to do a job that ordinarily requires two. 3. While doing this job (struts and shocks), Mavis mechanics negligently used improper tools and methods causing a great deal of damage to my vehicle. This was later confirmed by another store. 4. When returning my vehicle to me, it made a comically alarming noise from the area they repaired. I demanded a ride-along and they sent a front desk staff member who attempted to gaslight me into believing that the noise was to be expected. I demanded a second ride along with the mechanic who did the work. He lied directly to my face - knowing that he had broken parts in my vehicle - and doubled down on the car being perfectly fine. In fact, my steering assembly was not intact and it was extremely dangerous for me to drive that vehicle. 5. I took the vehicle directly to the local dealership who immediately found the damages. They could even identify the incorrect tool (pickle fork) that they had used to cause some of the damage. They promptly repaired my vehicle and gave me documentation to pass to Mavis. 6. I reached out to Mavis with the documentation and they promised to reach out after completing an investigation. I waited two weeks with no response before reaching out for an update. They claimed that the regional manager attempted to call me a few days afterward and had left a voicemail. I have no missed calls or voicemails for that date. I suspect that this was an attempt to stall past the dispute deadline for my credit card. 7. After getting in touch with the regional manager on a Wednesday, he took down my story and told me he would call me back at lunch or Thursday morning. He did neither. 8. I emailed customer service on Friday asking if he would be returning my call. They verified that they had just spoken to him and a call would be forthcoming. Never came. 9. I emailed them again the following Monday morning explaining that I was either going to get a call that day or escalate the matter. They emailed back the standard, lifeless "your concerns are being taken seriously" script and once again stated that the regional manager would call me. Never came. 10. End-of-Day Monday, I send another email asking if there would be a call and demanding a higher supervisor if not. They immediately had a customer service agent call me who explained that he had no update for me, but had simply been told to call and repeat the same lifeless script. 11. I demanded that the matter be escalated to the regional manager's supervisor. Magically, associates of the regional manager suddenly have time to reach out and discuss the matter. 12. I received a call from such an associate. I was promised that I could go to the Mavis store and be immediately reimbursed for the small portion of damage they agreed to make right. Naturally, all I had to do was wait for the agent to contact the store, confirm, and call back. Never came. 13. I received another call from a new agent who contradicted the previous fellow and insisted that I take a check and that stores never pay out directly. It took them a week to mail it out and another two to arrive. The time between Mavis destroying my steering assembly and them actually reimbursing me summed to over a month and a half. They managed to weasel out of paying for the most expensive damages and I don't have the resources for court, so I'm still down thousands of dollars from this nightmare. In conclusion, this shop upsold me on unnecessary work, knowingly damaged my vehicle, then tried to play every trick in the book to push me off and not correct their mistake. I spent a week without a working vehicle, emptied a large portion of my savings, and went through a great deal of stress to even get basic contact back from their customer service.

Words can't say enough about the quality, value, courteousness and professionalism of this shop…read more They deserve 10 out of five stars in my book with my truck. Donnie, Riley, mechanics and crew what a fantastic job and experience. My family, including myself will go nowhere else now for auto repairs. I highly recommend anyone in the area needing an awesome fantastic auto mechanic shop. Your best bet is with Twin City automotive!!! These guys went to bat for me against an awful Ford dealership and won. I had battled this dealership for over a year. Donnie drove an hour away just to pick a check up that day so they get started on my repairs. I don't know any other shop that would do any such thing. The only thing I can say about communication is top notch. I am so grateful to have a family valued shop that cares just around the corner.

Very friendly and fast service! I came here for the first time today for an oil change. They had a…read moregreat coupon on the website. I took the time to bring me out to the shop and let me look underneath my car and asked if I had any questions. The staff was very friendly and accommodating. I will definitely visit again.

I had an oil change and car inspection here because my roommate recommended this place. They seem…read moreto be honest and very helpful. They answered my questions even about where to go for a good car wash. They care about their customers, only ask to replace what's needed, and doesn't charge you much for their services. I wish they're open all day on a Saturday, though!

I was visiting my mom (in independent living) home over the holidays. She had a serious mechanical…read moreissue (older car, window wouldn't raise). Atlantic Tire & Services fit her in on short notice, did a comprehensive diagnosis for a modest fee, fixed the window, and kept her car safe until it could be picked up. I couldn't have been more impressed with their care and professionalism.

I've had my car serviced at many places over the years -- including the dealerships-- and I've…read moreoften walked out feeling pressured into services I didn't plan for. Last year I went in for a simple oil change and ended up with a year-long payment plan for 'required' items. Tires were pushed aside for other things they said were more urgent, and the whole experience felt like a sales pitch, not a service. Oak Hollow has been the complete opposite every single time. I've come here before for inspections, and they've always treated me with respect and clarity. This time, they passed my inspection but also took photos of my tires and explained what would likely come up next year. They printed three tire options without me asking and talked me through each one. What really stood out is that they recommended the lowest price option -- not because it was cheap, but because it made sense for my driving habits and the fact that my car has only reached about 40,000 miles in seven years. They didn't assume anything about me, didn't pressure me, and didn't try to upsell. There's a reason I'm willing to make an appointment and come back the next day, even though other inspection places are closer. Oak Hollow treats people right, and they've earned my loyalty.

Avoid this place like the plague. I have been bringing vehicles here for decades. It used to be…read moregood. The service here is horrendous now. I brought my dad's car in for an inspection a couple of months ago. I was told it needed a new headlamp. No problem. I was then told it would be $400 dollars because they had to remove the whole front end. I declined, took the vehicle home and replaced the head lamp in 7 minutes. I figured I'd give them another shot. I took my aunt's car for an inspection today (I'm actually sitting in the waiting room typing this). I had a 1 o'clock appointment. It's now 2:30 and the car hadn't been brought into the shop yet. I finally went to the desk to cancel the service and magically they were able to take it right back. Why bother having appointments at all if you aren't going to even remotely abide by them? I will be taking all my cars elsewhere from now on. It's a shame whatever happened to this once good business.

Needed two front tires before the winter storm came around and Darrell hooked me up with 2 like new…read moreMichelins for a price I couldn't resist, they got me ready in less than an hour (multiple customers were there before me) and they got me on my way! Thank you for providing excellent service at a fair price!

I went last week here and got my used tires. they were such a good price and very nice people…read moreworking there. I will be going back to them in the future. The used tires were in very good shape also.

I was very impressed of the device I received at Mavis tires and brakes. Day Day was phenomenal in…read morehelping me with my concerns about my vehicle. I definitely will be back to have my car serviced from there again.

I had a nail in my tire and they were quickly able to fix it for completely free of charge.read more