This place is a class act. Mike & his team were able to match us with a perfect vehicle at an…read moreunbelievable price. The best part? Our car was delivered to our home within 4 days of our initial contact with Apex Motor Group. They even found a buyer for our old vehicle and hauled it away. If you are in the market to lease a car, do yourself a favor and contact Apex Motor Group.

From the owner: Apex Motor Group is redefining the dealership experience with a one-stop shop solution for auto…read moreleasing. Through our streamlined process, we take the middle man out of the picture to work directly with manufacturers and dealerships to get the best possible price for each of our customers. With our expansive reach, we can find the exact make and model you're looking for and have it delivered right to your doorstep. Thanks to effortless contract negotiations, in-house insurance services, and financing options at your fingertips, there's nothing standing between you and your new set of keys.

Beware! This shop is filled with a bunch of con artists! The parts that they sell are damaged and…read moreyou won't notice until it is too late. I purchased an engine with a 90-day warranty and the engine stopped working after one day. They refuse to replace the engine and insist that I am the one that damaged it.

Familia helped me with my first lease ever. Luis and Diony were able to walk me through everything…read moreand make things as smooth and contactless as possible during this pandemic. There were a few unforeseen hiccups but they were able to help me get through it. Would recommend to anyone looking for that extra personal attention to the car shopping experience.

Familia motor group is the best! They're so knowledgeable and had so much patience with my dad and…read moreI! Their business is so smooth and they're all really cool people. My dad and I were looking for a Jeep Sports or Sahara so we went to different dealers but they are all lies and waste of your time. Meanwhile Familia people were super nice and fast! I went into their office Tuesday afternoon Eugene and Diego helped us out, they found me my dream car so fast! and on the next day my car was delivered! They were super friendly and communicated with us through out the whole process. I was receiving text updates on the car during those two days. When I received the Jeep on Wednesday OMG I was in love!!! Diego was super friendly and helped us took pictures for the gram :) they also gave us shirts with their logo! Yay!

I am pleasantly greeted by the manager; Aaron after being directed from the car rental door around…read morethe building by a representative. Apond entering the sales department; which exudes an aura of calm, I was matched up with a concerned sales professional who was interested in what I was looking for in a new car. My specific need was a 3rd row that could accommodate my 3 grandson's. The SUV she thoughtfully suggested happened to be the one. Other features also stood out. I have this thing about lifting the hood to observe and listen to the engine running. Apond looking at the next vehicle with a 3rd row, before I entered the driver seat, Rose put the hood was up for my visual and hearing the motor run inspection. For me along with no pressure sales, I appreciated Rose's concern for me ;the client to be pleased with the process. A pleasant car buying experience was the result of me being blessed with Rose's expertise and genuine concern for providing the client with positive outcome in the sale. Great job!

Peter, Connor, Brian and the whole team are amazing!!!! Peter is a Angel. My life took a great kick…read morein the Ass last year and Peter was with me all the way! They are all very Professional and Human.

I recently sold my car as I no longer needed to drive to an office every day for my job. I have a…read morevery busy job that requires me to work a lot of hours, so dealing with putting up ads, answering phone calls and emails would have been a pain and I live in Manhattan, so setting up a test drive would have been a pain. Also, I was not getting another car, so going to a dealer was not going to happen either. Adding all of this up, I went to Big Bucks Auto. These guys buy cars pretty much on the spot from people and are not creepy used car salesmen. They were all friendly and professional and work quickly. They ran the history on my car, did a physical inspection, went on a test drive and put an offer together. BAM! That was fast. They handle all the paperwork, they will even pay off your loan and deal with bank / financing company hassle for you. The whole process took an hour or so. They are also a few blocks from an E & F train station, so after you sell your car, you can easily get home. Although they pay less than what you could get selling the car yourself on Craigslist or Ebay, it is way less hassle and if you are a very busy person, it is totally worth it.

Two stars for the easy of online form and attention to the sale process…read more -1 star for saying its in a range of 19K-22K depending on condition, getting my hope high -2 stars for making me come in and then low balling the lowest 19K by $2,500 and explaining that Honda is offering a 2500 rebate to customers! Wow I've never seen a Honda with 2500 rebate! Ever! ** FYI - I recently sold it on my own for 4K more than what was offered by them. Sure it took longer (3 days) so this is purely self preference This is just my experience... use Craigslist... sure it takes longer, but the savings... you make the call.

Came for the first time to see the open mic and the staff was super friendly and welcoming!!read more

I asked for a quote, they wanted me to come in. I said I'm shopping around looking for rough…read morestarting estimates. They said they'll call tomorrow. Four days laters, never called me. I called them, the lady says they closed the day. I told her I've been waiting for 4 days. I told her forget it, she said rudely fine and hangs up on me. If this is the service I get before I bring in my car, I can't imagine the overall experience will get better. I don't trust them.

I could not have been happier with my experience at Star Toyota. After searching for a car for many…read moreweeks and meeting lots of shady, rude, dealers (see my review of New Rochelle Toyota!!) I finally met Wali (his full name is Zahed Wali) at Star Toyota and my search came to an end. He was immediately communicative, forthcoming, did not try to gouge me on the price, got me a good deal and stayed in communication over the couple weeks we had to wait for the car to arrive. Five stars no question!!!

This review is for Star Toyota Used Car Lot - do not confused with the main office up the road that…read moreis selling brand new Toyota models. These reviews are for the dealership personnel who helped me during the entire buying process of my 2016 Toyota Corolla : 1. Thumbs up for the great effort of sales person Sean Hoque in providing me the car I wanted based on my needs and my budget. He showed too much work in giving me full satisfaction for my purchase. He made me feel an employee family treatment since the moment I have shown an interest in purchasing. Communication is a factor in any car purchasing deals. Sometimes it gives you doubts. Sean who tried to be direct in giving information to me, came in a little short as there were some disappointments along the process and I naturally considered all as part of any sale dealings. The certification inclusion was not properly explained. I suggest for future buyer to asked more about it because it will not be provided. 2. The new finance manager Mr Persaud helped me to the best he can in assisting in my financing. The interest percentage given to me though was way above to my expectation knowing I could have received a better deal. The add-on product ( extended warranty) coverage was not clearly presented to me. He was focus to provide a balance satisfaction to both parties. *The last thing a purchaser wants to experience is an aggravation which may lead either to take or leave the deal. We were pressed in time and there was no point in contesting the offer as it will delay up everything as seen with other customers prior our turn. Truly understand that anyone in car business is working on a commission basis and part of the job is to sell that should benefit them more at the end. Remember though car dealers that customers coming to you has pure intention of purchasing an item that will be use as means of making a living. Each purchaser is wanting to make sure each penny he worked hard for and plan on investing to an item is worth it. The car lot nor the office is not inviting by appearance . For buyers, it doesn't need to be as long as they are satisfied with their business.

First time getting an Audi vehicle and I don't even know where to start! This was by far the best…read moreexperience I've ever had at a dealership. Due to con Ed blocking the parking lot, I was able to pull in through the service department where an awesome gentleman met us, offered to wash my wife's car (which is a different brand car), took the baby stroller out of my wife's truck and opened it for us! Prior to our visit, I had already spoken with an amazing brand specialist named Joán about the car I wanted and the payment I was comfortable with! They don't beat around the bush at this dealership. The payment we spoke about didn't raise a cent when finalizing the lease once we reached the finance manager, Johnny Shi. He was very awesome, so kind to me, my wife and my son! He was very informative and clear when explaining everything. He made the experience very comforting. I will never lease anything other than an Audi and will only go to this dealership moving forward. Side note - this is the all inclusive resort of dealerships. Stopping by the Quattro café is a MUST for a grab of complimentary snacks (they have the good snacks!) and refreshments.

Reached out to the service department to inquire about the cost for an oil change for daughter Audi…read moreA3, a gentleman/man answer the phone, as I ask for the price of an oil change, I was immediately put on hold, no hold on no nothing just music. Total lack of professionalism, now i understand why they have such poor reviews. to place someone on hold for over 15 minutes with comment is inexcusable. Given you record all call it was placed at 4:28PM on 3/3/26. Listen to the call and let me know what you think. Shame you must give a 1 star, shame you can't give a negative integer

This family owned dealer is great, professional honest and courteous! They really engage with…read morecustomers even after the sale! Cesar and Senior were great to deal with. Good attention to detail. Nice cars! I will strongly recommend them to anyone looking for a muscle or classic. I witness their interaction with previous customers A+ ! I strongly recommend them. I wish them the best and thank you for helping me make my dream come to life.

Great people. They are polite, professional, knowledgeable and honest. Very easy to work with and…read morealways ready to help and accommodate your needs. Recommended!