I hadn't bought a car in nearly 20 years, but found myself looking for a car and was glad I ended…read moreup buying from Sylhet Motors. The process was simple and painless -- no drama or stress. I visited the dealership on a Sunday to see the car I was interested in. There were a few minor scuffs and dings on the car that they promised to fix. We agreed on a price, and I left a small deposit. 3 days later they delivered the car to my home (and found a parking spot right in front of my building). Everything they promised to fix was fixed. We signed a few papers, and I paid for the car. It was so easy. Both Mahbub and Juan were friendly and professional. I spent maybe 45 minutes at the dealership and no more than 10 minutes taking delivery and doing the paperwork. Less than an hour of my time, and I got a great deal (well below KBB) on a low mileage car.

First time purchasing a car and it was a wonderful experience. The staff is beyond amazing…read more Everyone was very patient and helpful. I would definitely recommend working with these group of guys. You won't be disappointed!!!

*Not to be confused with Hillside auto mall*…read more I found this location when searching for a used car online on one of those websites (i think it was car max or true car). Needless to say, at this point hubby and I had been to almost every used dealership in the Bronx, some in Westchester, and even the dreadful Major World. None of the dealerships had what we were looking for and at our budget. Luckily, this family owned business served its purpose! Not only were they very humble honest people, they had a variety of used cars and suvs with low and decent mileage at affordable prices. They took our trade in vehicle and we left with exactly what we were looking for. We couldn't be happier!

Extremely upset with my first time experience here. Not only did I have to wait a full hour, I was…read morenot updated trough the process. I continuously had to ask the sales person for an update and when they finally called me into the office, they said I would have to come back another day....hell no, no thank you. Also found out that I received five separate inquiries on my credit....wow i only came because I would be financed by capital one.

I came here last November to complete my New York State car inspection. The staff was friendly and…read moreservice was great. I plan to start coming here going forward for my car inspections.

Worst dealership ever. Crooks to the fullest. Bait & switch crap too. Also there cars are rebuilds…read more& the title states it clean. Beware of this dealership.

Don't ever walk into this used car lot…read more I asked for the car fax the owner said sure come inside then he Only gave me the cover sheet so I said what about the rest of it that printed up and he screamed and yelled about how there is too much information now with the internet and business are shutting down because of it. So I asked what do you have to hide please let me see the rest of the information and he got all upset and told me to leave cause I ask too many questions. Obvious Sleazy, sneaky, no good classic scum that I hope shuts down soon. PLEASE STAY AWAY AT ALL COSTS!!!!

Just bought another cargo van from these wonderful people ...... bought one last year and now…read moreanother one to grow my business. They have lots of vans and cargo vans and their prices are lower than every other dealership. If you're looking for a reliable van or cargo van for your business make sure you visit HILLSIDEAUTO PLAZA THANK YOU DANNY.

Family owned business. It would have been a 5, but I gave it a 4 because of the price. I can…read moreconfirm what most people say: they will add these charges that didn't make sense. I negotiated to the best of my ability because I was very specific with the car I was looking for. At the end, I was pleased with the experience. Pro: - No hassle - went above and beyond. - Amir made sure I ordered the missing part he promised even after the sale. - Travis made sure I got all the paperwork I needed to do registration outside of NY. I was in and out of NJ DMV in less than 30 min because I had all the paperwork and they even coached me on what to do. - car was in good mechanical condition. Con: - price negotiations. Even after agreeing with the price, they kept tacking on small price increases. You need to know this before walking in and making a deal so can make sure they don't do it. - they need to hire a better detailer. They honestly suck. I would have done a better job. Also, this is a used car dealer. You need to know what you're buying and set reasonable expectations. If it doesn't meet your needs, just walk away.

My experience was awful. My appointment was for 7:pm. I traveled 3 hours from upstate and arrived…read moreon time only to be told that I could not test drive the car. I was told that they never do test drives that late. I was also told that the people answering the calls and arranging the appointments are not directly affiliated with the company and don't know what they're talking about. There was also a $6K increase between what was advertised on CARFAX and the actual price. Someone over the phone also tried to pressure me to begin the finance process before I even saw the car. I called the next day to file a complaint, but I'm sure if the person I spoke with was actually a manager based on what I was told about who is answering the phone.

I am the owner of a 2024 Mitsubishi Outlander SEL, purchased in March 2024…read more The vehicle has repeatedly failed to start -- this is now the fourth time it has happened. Each time, I had to jump-start the car to make it run. Despite multiple service visits, the dealer Elite Mitsubishi (Jamaica, NY) has only "recharged" the battery instead of performing the proper diagnostic or load test I requested. The same issue keeps happening, and now the car will not start at all, even with a jump. I also need to report unprofessional and dishonest behavior from the dealer's service department. A service representative falsely claimed that I refused to give them time to test the car, which is untrue. I have been cooperative and have repeatedly requested a full diagnostic and a copy of my second service record -- but I have not received it despite multiple follow-ups. The vehicle is currently non-operational and parked at my home, and the dealer refused to assist with towing.

I accompanied my boyfriend here to try to purchase a vehicle that we had seen online, when we…read morearrived we were immediately faced with Karen asking what we wanted to buy in a brutal manner. Like can we put our foot in the door first. We come to find out by one of the nasty guys at the front desk that the car we had seen online was not the price we could buy it for. My boyfriend has good credit $5000 down and works for the city and this place lost a sale. Total waste of time going there, I believe that every review listing Karen Herrera, Savvas, Kevin, Dino, Miguel as helping is fake as no one was willing to help us purchase a vehicle that day and that Karen needs training do not bombard customers get some manners, the other people in the dealership were just hovering at one desk not looking up especially a small man with glasses. No help at all. Waste.

were all set to buy a car. Salesman was very nice First there was 1 price on ad then in fine print…read morethe price was not the same. Then I told the manager that I can only finance up to200 a month. and he would budge. from 211 lol. So they lost our sale. Then they had the nerve to call us after what a joke. bought somewhere else that was honest

What can I say about Gateway Car Dealers....simply amazing, helpful, understanding, compassionate…read moreand extremely excellence customer service! They were so great I got two cars from them. Mohammed, Bossman Mr. S and all the employees were amazing to work with.

The guys at Sunrise Autoland are wonderful. They worked to ensure that I walked away with full…read moreconfidence in knowing I purchased a solid car that is in immaculate condition and agreed to a good deal that was very fair to me. They provide full transparency. No hidden fees, no pressure, just a pleasant experience from start to finish. I would buy from them again in a heartbeat!

My experience with Sunrise Autoland was excellent, I had some concerns that was immediately cleared…read moreup. John who I worked with, was very informative and helpful, so much so my girlfriend is interested in one of the cars in your inventory. I would recommend Sunrise to anyone looking to purchase a used vehicle. Regards - Kenneth W.

Everyone here was super helpful and genuinely tried their best to get me in the car I wanted…read more Starting with Elijah (sales) who was courteous and informative made us feel comfortable, then Jay helped us haggle with insurance to get a killer deal, and of course Ray who made sure it all worked out when some complications came up. Overall amazing staff and set up, definitely will be a returning customer and will refer people here. -jon, Ellen, Geoff

beware they scam you and sell a vehicle with damaged battery and made us take it to the mechanic…read moreshop 3 consecutive days just to be told that the dealer is not approving the fix now we are stuck with $5,000 repairs do not purchase from them