What stood out most was his respect for my home--he took off his shoes before entering, even though my carpet was already quite dirty. That level of courtesy and attention to detail was greatly appreciated. The work was completed smoothly, and I would not hesitate to recommend him to others looking for reliable and respectful plumbing service." read more

Justin with Five Star Plumbing was awesome. I had a stuck garbage disposal and had tried some DIY fixes that had worked in the past but to no avail. Justin got me scheduled the same day with fast estimates and responses. Prices were very reasonable and he fixed my garbage disposal very quickly within minutes. I was thankful that I did not need to replace my entire disposal. I will be using Five Star Plumbing for my future plumbing needs and recommending this business to my friends. read more

My husband and I have used Justin at Five Star Plumbing's services several times over the years for everything from a main water valve replacement to a clogged toilet. He has been nothing but professional, well-prepared, and extremely efficient in every stressful situation! We always appreciate how he does not mess around and always gives honest pricing for the job at hand, unlike many other plumbers we've interacted with in the past. Look no further for a reliable, knowledgeable, plumbing professional - you've found your guy right here! read more

Justin is amazing. I've used his services a few times and I have nothing but great things to say. He is dependable, does a fantastic job and is just an all-around great guy. He exudes integrity and I know I can trust him to be honest in his recommendations and fair in his pricing. I highly recommend his services when you're in need. 5-stars all around! read more

Fast, honest, knowledgeable Swapped out my garbage disposal in just a couple minutes and made sure to show me how to use the Allen wrench if it got stuck. read more

Great service at a great price! Justin was quick to respond and timely with replacing my wax ring on my toilet. He even informed me that the water supply line was about to go bad and also replaced that for me as well. I will definitely call him again when I need other plumbing services! read more

Justin is amazing! Straightforward quote and info over the phone. I ordered a new toilet, and didn't realize it was partially damaged until Justin came to install it. He was kind enough to come back out two days later, after a new toilet arrived, to finish the job. He didn't charge extra for the extra trip, and instead gave me some advice to help with the next toilet installation. Really appreciate your professionalism and fast help, thanks Justin! read more

I had a slow flushing toilet of about 14 seconds with low pressure. I replaced the flapper., the valve and cleaned the jets in the toilet bowl. It did not solve the problem. I augured the s-trap behind the toilet and pulled out a rock-hard 5 inch flat piece. I called Five star and they deduced that it was a piece of calcium buildup . I was afraid i broke the porcelain trap with the auger. But There are no leaks after pulling out this piece. Thank you to Five Star for helping me solve my toilet problem. They went above customer expectations. read more

Justin was: professional, likeable, quick to response, with a reasonable price. We will recommend him to friends and call him again if the need arises. read more

Justin is great! Very quick response time and will come out as soon as he can. Very honest and to the point. Recommend very highly to call them. read more

Justin was great! Our water pressure kept fluctuating and he knew the exact areas to look at. He identified the issue and was able to fix it right away! read more

In this day and time, it is unique to find an extremely honest and hard working young man. Justin from 5 Star is just that. He installed a water monitor today but has done a few other jobs before for us. He is so patient with our questions and explains things clearly. We are so happy we found a trust worthy plumber! read more

Justin is hands down my go-to plumber. He's handled everything for me, from major installations to minor troubleshooting. He installed my new water heater at a very reasonable price, but what I really appreciate is that no job is too small for him. He recently fixed a slow-running kitchen faucet and tightened a slip-joint connection to stop a leak under a sink and wouldn't charge me. This is after he had already stopped by just to show my tenants how to operate their bathroom drain stoppers when they were confused. It's hard to find a plumber who is honest, capable of big installs, and patient enough for the small stuff. Highly recommend Justin! read more

Amazing experience Called about a pressure regulator new whole house shut off valve and expansion tank He asked for a few pictures to be texted to him and he texted me back a few minutes later an estimate He was able to squeeze me in that afternoon, honored the estimate, and was done in about 80 minutes...very efficient and the work is very clean! Thanks!! read more

Needed a fix for a shower and was super pleased to find Justin here on Yelp. Responded right away, was able to take a look at the issue the next day with the parts already in hand. Job done. Professional, reasonable, honest gentleman and business. Rare. read more

This is incredible. I would give 10 stars. As a homeowner, the worst nightmare is to have a broken water system on Friday night. Justin came within 20 minutes and solved the problem. The quality of the work, the work ethic and the price are all incredibly impressive. Highly recommend and will keep using this company. read more

I found Five Star Plumbing through our local mom's Facebook group. They really came thru because Justin was THE best! Came promptly (none of those large windows of time business), offered to take his shoe off (which is impressive given no other service providers in my ten years at our house has ever offered), and completed the job efficiently and thoroughly! read more

Justin D. has been my plumber for many years and he is the best! He does beautiful work and is reasonably priced. I trust him explicitly. He is very considerate of being on time, keeping us updated, etc., which is something I really appreciate. He is a true professional. Thanks, Justin! jc read more

I called Justin the previous afternoon and he immediately offered troubleshooting steps over the phone to help stabilize the situation. Even though he was already fully booked for the next day, with his last appointment scheduled at 8:00pm, he still made himself available first thing in the morning. That level of responsiveness alone speaks volumes. He arrived exactly when promised, and from the start it was clear he's highly knowledgeable and professional. He estimated two hours to replace the water heater and bring everything up to code -- and completed the job in less than that. His work was fast, clean, safe, and detailed. Justin handled everything: - Full removal and replacement of the tank. - Code‑compliant installation. - Clean soldering and gas line work. - No shortcuts. - Very affordable; transparent pricing with no overcharging. If you're looking for someone who combines technical skill with reliability and integrity, Justin is the guy. read more

The water heater in our unit was having issues and Justin was one of five plumbers I was speaking with. He was easily the most communicative and even helped with troubleshooting tips over Yelp chat. After some attempts and pictures, it was determined the water heater needs replacement and he recommended a specific brand. I had 2 other plumbers look at the tank and they all said the same thing. Justin was by far the most pleasant to speak with, the most helpful, and quick! When it's a situation like that, stress builds up, and Justin relieved all our worries. He was also incredible with the pricing and for the value of everything combined (service, communication, efficiency, politeness), he can't be beat. Hire him! read more

Five Star Plumbing - New water heater - Plumbing Near Me - San Diego, California

Justin continues to amaze! Left him a message about our "broken" garbage disposal -- he called back within minutes and walked us through troubleshooting and fixing it over the phone. Probably should've Googled the issue first, but WOW, Justin saved us so much headache. Thank you so much for your time, Justin. I will continue to sing your praises and refer you to anyone that needs plumbing assistance. read more

Just answered right away when I called today inquiring about assistance with our upstairs tub spout, he fit us in quickly and provide provided excellent work in customer service! Got our shower back up and running quickly thank you so much! read more

Reached out to Five Star Plumbing. In a sea of a million plumbers, I always trust my gut--though Yelp reviews help too. That said, gut instinct wins every time... HA HA. And as usual, it didn't fail me. I had been lagging on some plumbing issues, and let's be real--a plumber is a special kind of relationship. You need your go-to, your ace, the one you can trust. I don't mind paying for quality work, but I also don't want to be taken for a ride. Paralyzed by my fears of a new plumber relationship... I suffered for years. Enough yapping--ha ha, I know! Anyway, Just is the best! Solid guy, local San Diegan, good vibes, serious plumbing skills, and very reasonably priced. The kind of person you can trust, ya dig? I had him tackle a whole list, and he went above and beyond to get everything squared away. I had been suffering for sooooooooooooooooooooooooooooooooo long.... I mean modern life suffering but still! OMG The joy of finally getting my plumbing right after putting it off for so long? Priceless. HA HA. And while I'd love to keep him all to myself, I don't need a full-time plumber--so I'm doing the right thing and spreading the good word. Five stars ain't no lie! PS- He saved me some cash with his recomendations. He could have definitely been shady and made more money off of me.. Thanks! I'm a HUGE fan! read more

If you want someone who is fast, knowledgeable, has fair pricing and shows up then Justin is the man. He replaced our kitchen faucet and a pressure reducing valve that started leaking after 8 years. Justin did the work quickly and explained everything. Very satisfied with service and dependability. Would not hesitate to recommend him to anyone needing a plumber. read more

Responsive, real local plumber who will text you almost immediately to give free advice. Not a call center. Not scammy. Just a great, knowledgeable plumber. START your project here. The story: my water heater goes out on a Tuesday evening, so I queue up a Yelp project, expecting no one to contact me until tomorrow. Justin texted within SECONDS of my inquiry. He troubleshooted with me through several text messages and told me what to do to get the part. This is without charging me a dime, mind you. Just an excellent dude who clearly takes a lot of pride in his work. read more

My husband found Justin through Yelp. With so many 5-star ratings, I felt confident calling him to fix a toilet that was continually refilling. (Annoying and a waste of water.) Justin called back within the hour and tried to troubleshoot the issue over the phone for me. Nope, it wasn't the flapper, so he came out later that same day, diagnosed the problem. He helped me find the best price for part. As the house has 3 toilets of the same age and the other 2 had a bit of the same issue, we ordered the part for all of them. They arrived in 2 days. Justin came out today and fixed all 3 toilets in an hour. 2 of them were also very slow to refill -- he took care of that issue as well. His fee was very reasonable. He's knowledge, very proficient and a delight to work with. Mary K. read more

Justin is the man! Quick to respond to messages, up front direct prices, showed up exactly when he said he would. The job was performed to perfection! If you looking for someone who delivers that WOW experience, than look no further than Justin @ Five Star Plumbing! Support this local business, you wont be disappointed! read more

We called Justin about our shower when it started leaking, and then found that it had stopped right when he arrived. He explained how that can happen and did not charge us for the visit. We asked his advice on a couple of other issues and he was informative, and we asked him to come back for another issue. Fast response time and good service. read more

A true Five Star experience and service! Your water heater always breaks in the wrong time, like Sunday night at 8 pm. I requested a plumber through Yelp and got many answers - Justin stood out though. He responded immediately, quoted the fairest price, and got the job done the next day. The communication through text was great and he arrived excactly at the time he said. Five Star Plumbing earned it's name and will be my go-to plumber going forward. read more

We are so glad to have found such a great and reliable plumbing company. A very quick response time and good communication. It's evident that Justin is a very professional, reliable and honest plumber who takes pride in his work, no matter how big or small the job is. He's someone I feel great about recommending to others as well. He also referred us to an electrician who we're very happy with. Thanks again Justin! read more

I really needed some plumbing help and called Justin and it was ON! Answered my call and questions right away, directed me to get what I needed and then he came over and blew out the job perfectly....so good I had 2 additional jobs he took care of right away. Professional, excellent work, reliable. Also referred me to an electrician who was excellent as well. Highly Recommend. read more

Justin did an amazing job with our bathroom valves. Very reasonable charges. Would definitely hire him again if need comes.

I've hired Justin for a couple jobs now. The first was to fix a leak that was between my upstairs and downstairs bathroom. He identified the problem and fixed it promptly. He also referred me to someone who sealed up the dry wall and painted it, making it look as though nothing ever happened. I also had Justin come out to replace my parents' kitchen faucet. I had banked on doing it myself, but the previous faucet's nut had completely rusted over and wouldn't budge. He took care of that easily and also swapped out the poorly installed garbage disposal tube which was trapping water - which smelled horrible! He's now the go-to plumber for both our households. Highly recommend! read more

Justin has been helping us out for decades, excellent and honest service. Always dependable

Fixed my dripping shower (replaced handle and cartridge), replaced toilet fill valve, and toilet water shut off valve in record time! Also accepts credit card which is nice so I don't need to look for a checkbook read more

Super fast to come fix my garbage disposal and quick to provide a quote and timeline! Highly recommend

Justin is incredibly responsive and easy to work with - highly recommend. Will definitely call him again when needed.

## Five Star Plumbing Delivered 20.8 Times More Value Than Another Plumber! Background We had a leak in the pipe underneath our kitchen sink, creating a huge puddle filled with gunk. I first called a different plumber, hoping for a quick fix. Unfortunately, all he did was cut a hole in the drywall and charge me $225. Over two visits! I was frustrated and disappointed. That's when I called Five Star Plumbing (5SP). Justin, the owner, arrived and singlehandedly fixed the problem. I'm incredibly glad I made that call. Actually, that's an understatement--I'm borderline ecstatic! Here's why. Five key reasons come to mind: 1. His exceptional skills and expertise 2. His ability to listen and adapt to his clients' needs 3. His communication and flexibility 4. His fair and reasonable pricing 5. His unparalleled professional integrity 1 Expertise That Solves Problems on the Spot From the moment he arrived, Justin took action. He crawled under the sink, identified the source of the leak (a crack in the copper connector), and assessed the materials he had on hand. In less than 30 minutes, he not only repaired the leak but replaced the entire copper pipe leading to the cracked connector. Let me remind you: the other plumber was going to take **three** visits to fix this same issue! The contrast between them was night and day. 2 A Problem-Solver Who Listens Justin initially planned to replace just the cracked connector. Then I mentioned that the previous plumber had suggested replacing the entire pipe behind the drywall. He suggested cutting more of the drywall to inspect further. I agreed, and he proceeded to replace the entire copper pipe. Then, my wife, out of blue, pointed out what had been bothering her-- discoloration at the base of the toilet bowl. Justin immediately investigated, pinpointed the issue, and fixed it--right then and there. No need for another appointment. No upselling. Just quality work with a small extra charge for the additional time. 3 Communication and Respect for My Time Justin didn't just show up on time. He actually called ahead to ask if he could come earlier, around 10 AM instead of our scheduled noon appointment. I agreed, and he arrived promptly. Compare that to the other plumber. His office texted me, "He is on his way." I waited, waited, and waited for 30 minutes without hearing anything from them, until he finally showed up. 4 Fair and Transparent Pricing For everything Justin did--replacing the entire pipe to fix the leak PLUS fixing the toilet bowl discoloration--he charged us $260. I don't know about you, but to us, that was **extremely** reasonable. Now, let's compare: - The other plumber charged me $225 just for making a hole in the drywall. - On top of that, he planned to charge $1,020 to fix the leak on a third visit. - His solution involved busting the outer wall of our house. That would have meant we'd have to pay even more to repair the damage! Justin, on the other hand, solved everything without unnecessary destruction and at a fraction of the cost. By my calculation, the value Justin provided us was **20.8 times greater** than the other plumber! (See below for the math if you're into numbers.) 5 unparalleled Professional Integrity The first plumber recommended me to call a "Restoration Specialist" who his company worked with, just in case I might have mold or structural damage. He even mentioned that my home insurance might cover the cost. Justin? He told me not to worry about these "Specialists". He explained that 99% of the time, these services are unnecessary. And here's what really stood out: - He didn't charge extra for cutting a larger hole in the drywall to inspect the pipe. - He didn't charge extra for replacing the entire pipe instead of just the cracked section. - He didn't charge extra for fixing the toilet bowl discoloration. He only charged me for his time and materials--nothing more. Final Thoughts Honestly, writing this review makes me furious at the first plumber all over again. But thinking about the incredible service Justin provided helps me calm down. Justin, thank you for your skill, expertise, and integrity. We San Diegans are lucky to have you! How I Got 20.8 Times More Value: - Let's use an imaginary unit of inconvenience, INC. The leak caused me roughly 1,000 units of INC. The toilet-bowl discoloration was causing my wife 100 INC. Justin fixed both, so his service had the value of 1,100 INC. - He charged us $260. If I earn $20 per hour, the total cost amounted to $260 + (1 x $20) = $280. Thus, the amount of INC Justin fixed per dollar was 1,100/280 = 3.93 INC/$. - The other plumber made a hole just to diagnose the leak. He was able to identify the problem, solving about 50 units of INC. He charged me $225 for this. His two visits took roughly two hours. Therefore, his INC/\$ was 50/(2 x 20 + 225) = 50/265 = 0.19. - The value of Justin's work is worth 3.93/0.19 = 20.8 times more than the other plumber's. What a difference! read more

Five Star Plumbing - Plumbing Near Me - San Diego, California

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Justin gave me a very fair labor price quote from some pictures I took and arrived promptly at the appointed time. He quickly and effectively installed a new water heater and accessories that I purchased from Home Depot . He was very professional and took the old water heater with him along with all the packaging from the new one. It doesn't get any better. I highly recommend Five Star Plumbing! read more

Dude. He's the best. Awesome personality and does an awesome job with a smile. No fuss. No drama. He's not looking to fleece you. He came to our house, diagnosed the problems without costing us a fortune and took care of the work. He's awesome. Thank you Justin. read more