Brad was a hero, should have hired them from the start. He came and instantly found and repaired the issue. He was honest, and explained the situation and steps needed for resolve it. I'm glad I was recommended to five star service company and got their opinion. The previous company that I had come out twice could not fix the issue and quoted me an obscene amount to replace the coil in my attic or upsell me to a new unit when the coil was not the problem, it was too much freon in the unit nor was the unit. read more

I laughed when I saw their name, thinking "Well, they're brave to make that the name of their company!" Then I started reading all of their 5 Star reviews and confidently chose them to install my new Heat Pump 2 years ago. Superlative service then and in the couple of times that I called with concerns about something since then. Brad was wonderful when I called and he came out with his crew either the same day or the next. He clearly explained what was going on afterwards -- I felt better and I wasn't charged for these visits. You can believe what they say in "About the Business" above. It's all TRUE. You can't find better than 5 Star Service Company! read more

FIVE STARS!! Oh man, did these guys save the day!! I found myself in a pickle while on vacation and the ac mini split broke in the airbnb unit I manage back home. To top it off, this happened during one of the hottest days of the summer! These guys are super responsive, dependable and have very competitive pricing! This team has great communication system through calls and text messages. They showed up when they said they would and quickly resolved my issue while I was away. This allowed me to continue to enjoy my family vacation. Highly recommended and trustworthy! Thank you so much! read more

Five star Definitely worth the meaning of their name Kevin and brad are honest professional and great people they do deserve my business and yours as well. I am a loyal customer of a few years already and they are my first and last call when it's regards on HVAC. Thank you guys appreciate your work read more

Would absolutely recommend. Brad was super thorough in checking our what was wrong with our AC system. He came prepared and helped us to locate the leak so that we'd have a better estimate of how much the replacement would be. His team was quick, kind, and respectful during the replacement. Thank you!! read more

As the temps continue to drop, my husband and I knew we had to update our heating system before it went out completely. Not only was Five Star timely in their arrival, but their work manner was efficient and knowledgeable. I am so grateful I found this company. read more

This is the "best" AC business hands down. I am not one to write reviews bit this company is more than deserving of a fantastic review. I waited one year+ to do this review as I wanted to see how the unit performed over a full summer. Brad estimated the job in May of 2021 and had it installed in June of 2021. Other companies quoted me more expensive units and Brad convinced me I didn't need the more expensive unit and he could solve my problems by redirecting the air around the house. Who today would offer a lower price most contractors reach for the stars. Brad was honest and of the highest integrity. Now the even better news, the system he installed exceeds all my expectations. Through the hottest part of summer my upstairs is as cool or cooler than the downstairs. This was our biggest concern and with adding vents and redirecting the air we have an excellent working central air system. My wife thanks them every time we turn on the air. I would highly recommend Brad and his company for all your HVAC needs. As I said earlier the best AC company HANDS DOWN!!!! read more

These guys are awesome! The owner Brad gave me a quick estimate and didn't try to sell me on extra stuff that I didn't need. They gave me a very fair price on everything and I'm very happy with my new AC unit. Larry and Chason installed the unit quickly with no hassles and were very nice, professional and on-time. I strongly recommend Five Star Service Co.!! read more

Brad and his team are seriously top notch. Quick to respond, prices beat all his competitors (I had to research and get quotes from all over for my landlord), customer service was professional and each time I needed them to come to the house- they came within a day to give either the estimate or complete the job done! Wish they had more services than just heater and hvac- I would call them for all house services and repairs! read more

The brothers Brad and Kevin are very helpful, respectful and on point. We got a brand new furnace from them and it was well worth it. If you need repair or replacement I would highly recommend them. Great group of guys and will do anything to make it happen. Thank you, I appreciate you guys. read more

I am blown away by Brad and this company. I was recently left screwed by another ac company (I will let you look under my reviews for it) but it was bad, as bad as you could get and my business was desperate and hot in mid july with no ac. My staff called Brad on a thursday, he came friday for a price quote and today (saturday) a new unit was installed and working beautifully. I'm not a huge yelper but I had to rave about my amazing experience with this company. I wish I had found Brad and his team months ago! Thank you again! read more

Well, they did it again! This time we were ready to get air conditioning finally installed on our house after 7 years of bearing with just a heater. The suggestion was either mini splits on my walls or go with a commercial style unit and run the ducting outside. I Trusted my salesman and opted to keep everything outside since our house isn't very big as it is. Needless to say we chose right again and ended up with a masterpiece from the install guys. Thank you! read more

Five Star Service Company - Our shiny new system! Picture taken from our deck behind house.... - Heating & Air Conditioning/HVAC Near Me - Ramona, California

I'd give this company six stars if I could. Kevin returned my call right away and gave me a fair estimate. He came out quickly and within the hour had diagnosed and fixed our air conditioning unit!! On top of that he was a really nice guy. If you need help with your air conditioning system, this is the company for you! read more

The entire Five* team was awesome. For three weeks I tried to have a custom vent designed for my Thermador 1300CFM hood in my kitchen. The guy that was referred to me by the applicance reseller kept flaking on me. I spoke with Brad and Kevin and they came out the very same day and two days later the vent was installed and working perfectly. You can tell that every one at Five* values customer satisfaction. read more

Highly recommend Five Star Service timely professional company they strive to make sure the job is done right!

This is an awesome company! Brad was prompt and courteous in diagnosing our improperly designed AC zoning issue and recommending a solution that would make our system function properly. Kevin then installed a new zoning damper system and balanced all our registers to make our home comfortable and quiet. These guys truly do provide 5-star service. We were blown away by their workmanship and professionalism. We will use 5-Star Service Company for all our future HVAC needs. Highly recommend them! read more

My tenant complained about burnt sell when turning on the heater. Worse still is that it triggered the smoke alarm in the house. So something needed to be fixed ASAP. I researched on Yelp and sent a quote request. Brad responded immediately. After a few phone calls to compare pricing and availability, I decided to use Five Star. Brad went to the house the next day by noon, he quickly made a diagnosis and fixed a part in the furnace. He did that within only a hour or so. My tenant was very happy. From emailing, phone call, service, Brad was prompt, professional, courteous, and considerate. His job is top notch. A Five Star company indeed! read more

Honest diagnosing, good to work with, and good pricing. I'll recommend them. It's too bad that there are some other people in the HVAC business that cheat people. read more