I signed a sprinkler maintenance contract with this company 2 years ago. For the first year, they were great. Last year was a whole different story. My contract stated that I had 2 service calls- one to do the spring "turn on" and one in the fall for the "turn off". I had to chase them down via emails and calls in October after failing to hear from them for months. A man finally arrived at my home, jumped out of his car, disconnected the sprinkler connection, put it in my garage and left. There was no service call, and he did not check the system. When I told him that a pipe was broken in the backyard, he told me he would fix it in the spring. DO NOT USE THIS COMPANY UNLESS YOU WANT CRAPPY SERVICE. AVOID THIS COMPANY. read more

Tim arrived at the arranged meeting time to access a problem I had with water seeping into my basement from water settling after rains at my house. I had visions of a massive reconstruction of the foundation to address the problem. He was refreshingly honest and explained that a simple build up of soil to drain the water slightly downward from it's slope would resolve the issue and that my landscaper would be able to effectively address the issue without major costs. Maple did not do the job because Tim was so completely upfront and honest about the situation. Thank you for your complete professionalism ! read more

I called Maple at the end of the shut-off season, fall 2016, and they came out right away to blow out our system. I didn't think twice to hire Maple to hook up our irrigation system. We have a 9 zone sprinkler system and the owner walked me around our yard and gave me some helpful tips about our Hunter system. I hope to stay a long time customer of Maple and to call them when and if we have problems with the system in the future. Overall I am very happy the way the owner and his assistant spoke to me and were very professional and knowledgeable read more

Maple Irrigation's owner Tim Whitley is knowledgeable, prompt, kind and responsive. We had a drainage issue in our backyard, and talked to two other companies before Maple. One company said there was nothing we could do short of ripping out our entire patio and raising the level of the entire yard 8-12 inches. Another offered a solution that may or may not help and was very costly. Tim showed up for the estimate on time, took the time to listen to our problem and review the property, then suggested a solution that he thought would work while explaining it thoroughly and asking if we had additional questions. He sent a proposal a few days later that was much lower than we had expected. Weeks later he came out and completed the project. Not only was it pouring rain that day, but it was very hard manual labor and it was just himself and one other worker doing the entire job. They spent 5 hours on the project but he still made sure to show me what they were doing at different stages so that I understood what he was installing and how it all worked. Once they were finished, he let me know they were done, but never even mentioned the remainder of the payment that I owed. He said to call if I had any problems and he'd come right back to fix it. The solution has worked beautifully and our yard is dry and mosquito free. And just this morning, his office contacted me to ask how it's working out with all the rain that we've had lately. I was really pleased with this service, start to finish, and felt like they actually cared about the job and their customers and not just the money. Thank you Tim and Maple Irrigation! I highly recommend them to anyone. read more

Yesterday we had Maple Irrigation install a sprinkler system for our full front lawn and a portion of our backyard. Our initial call to Maple was handled by Melody who provided a summary explanation of the company's capability and services. We were then contacted by the owner, Tim Whitley, who came out to our home to assess our system needs and provide an estimate. The estimate met our needs and was within our budget. Melody scheduled an installation date that insured the work would be completed before winter. On the scheduled date the crew arrived early and the company Foreman, Herman, introduced himself and explained how the work would be performed. Tim Whitley came by shortly after the work began and explained the scope of work and technical details of the system. Tim was extremely patient, answered our questions and took time to further explain how the day's work would proceed and the on-line management of the system. All work was performed in a timely manner as promised and after installation our lawn was tamped, re-seeded and returned to its pre-work condition. Tim, Herman and their crew performed this work in a timely, professional manner. Based upon our experience we strongly recommend this firm, 5 Stars Plus. read more

Proceed with caution. The owner is lacking in both knowledge and judgment. Does not take responsibility for mistakes.

Need option for Negative stars. Crew tore up my yard, owner yelled at me, and they left. Overall, I gave Maple a $1,600 deposit and in exchange, they tore up my yard, the owner yelled at me, said the work would cost $1,500 more than estimated, called me a criminal multiple times, tried to provoke an actual fight, and left without doing any of the work promised. And I lost 2.5 weeks where I could have been getting an honest company to do the work. They did at least refund my $1,600 deposit. Details: About a year ago, I got quotes from several companies to install a sprinkler system for either part or all of our yard. We chose to wait on the work. About a year later, we decided to try again and contacted the companies for updated estimates. Maple's updated estimate did not say whether it was for all or only part of the yard. So, I wrote them saying "I have lost track of how much of our yard this will cover. Could you confirm if this will cover both sides of our front yard (divided by driveway) and our back yard?.... I'd like to confirm what the system would cover before signing the proposal. I'd like the system to cover the entire property." Maple's office manager wrote me back "I just spoke with Tim [Maple's owner] and the estimate is for your entire property." Based on that, I sent in the required 50% deposit ($1,600) and waited for the earliest available appointment that was 17 days later. On the scheduled morning, my wife heard something and looked outside to see the crew had arrived and without letting us know they were there, they started cutting big holes in our yard and taking big chunks of grass out of our yard. My wife went out. Tim, Maple's owner, said that he thought we had a smaller yard, that his estimate was only for part of our yard, and that to do the whole yard, it would be an additional $1,500 beyond the estimate he had given us ($4,700 total). I found the email from Maple's office that had said the estimate was for the "entire property" and went to talk to Tim. He immediately started yelling at me, told me I was a criminal trying to pull something, and said that he didn't care what the office said about the estimate being for the whole yard, that his office didn't know anything about sprinklers. I asked him why he was yelling at me. He continued to yell. He yelled that there was no company that would install a sprinkler system for our whole yard for the price he quoted us. In fact, I had estimates from other companies to do so for within $150 of his estimate (not $1,500 more like he said he would charge). I told him that his crew had dug up our recently planted grass that probably wouldn't grow back [this summer]. He continued to yell at me and I lost my temper and started yelling at him. Tim got in my face and continued to yell at me. I told him he was doing a bait-and-switch, it was illegal, and he needed to get off my property. He went onto the edge of my driveway and continued to yell at me. I told him he needed to shut up. He told me "Why don't you come out here and make me?!" I threatened to call the police. They left. I can't imagine that Maple works like this all the time. But I would recommend not taking the chance. You want to do business with a company that if they make a mistake, works to make up for it--not one whose owner yells at you, calls you a criminal, tries to provoke a fight, and leaves without doing any of the work they said they would. read more

I have used them for the last three years to maintain our sprinkler system. Twice a year they come to service our system. I have had nothing but positive interactions with both the owner and office manager. Scheduling with them is streamlined. They often arrive early, after calling to ask if its allright to do so. The price is reasonable and I can't think of one thing I have not liked about the service provided. read more

Tim changed out my old exterior landscape lighting and installed LED lights. The lighting looks great! He also has worked on my sprinkler system and is courteous, efficient, and very reasonable priced. Does very good work. Would highly recommend Maple Irrigation. read more

Tim is very experienced and gets your lawn to the best possible condition it can be. Is prompt and timely with appointments. I have seen some of his exterior lighting installs and they are tremondous as well. Overall, I would highly reccommend this company. read more