We took our Ram truck to Caliber Collision for a new rear bumper because of an accident. Bobby…read moreJarvis handled the work order for us. Dropped off the truck on Tuesday, it was completely fixed and restored on Friday! Bobby Jarvis hit a grand slam , hitting it out of the park ! We highly recommend Caliber Collision and ask for Bobby ! The gentleman knows his business and a gentleman he is ! Thank you Bobby , Chandra & John

I found everyone at Caliber Collision to be courteous, professional, and knowledgeable. They also…read morearranged for a rental car and the repair job was done ahead of schedule.

I recently backed my car into a tree trunk and caused some damage to the bumper and surrounding…read morearea. I elected to take it to Carstar since it was one of the State Farm Select Service collision repair shops in the area and because of the outstanding customer reviews on Yelp. I was not disappointed. Grant, whose business card lists him as an Estimator, was with me every step of the process. He welcomed me to the business, examined my car, discussed repair issues with me, and arranged a time for drop off and pick up since I was going put of town on vacation. I dropped my car off, went on my trip, and picked the car up when I returned. The car looks good as new! The body work was done and the car was thoroughly washed and cleaned and ready to go. Grant texted me during the process to make sure I was informed of progress. He was excellent! I depend on Yelp reviews when having to deal with choosing between unfamiliar businesses. I was comfortable choosing Carstar due to the rave reviews from Yelpers. Add me to the list of customers who enthusiastically recommend this as a place to have auto body work done.

These people are scammers. I took my bmw here after a fender bender. Seems like a simple bumper…read morerepair right? Wrong. They give me my quote and I drop my car off they anticipate it taking about 2 weeks to finish cool. I call them asking for updates after it had been almost a month and they tell me that the OEM headlights that they ordered came in broken and were on back order until December. So they recommend after market headlights as this was in September when they told me. I don't get headlights on my car that came in for a broken bumper for 3 months! Then I get my car back and everything seems fine until i notice there's a water leak in my headlights and then one of my bulbs goes out. I go to change my bulbs and messed with the conversion kit and got the wrong bulbs so i go back to carstar for them to tell me which ones i need to get. They tell me and I order them mind you they are of no help at all getting this fixed they told me they would reach out if it gets approved to fix by insurance and they never reached out I had to call them 2 weeks later after not having headlights for a months and zero help from these people. So i ordered the kit and put it in the car myself very simple unlike what Mike was saying about how complicated it is. Fast forward to about a week ago one of my headlights goes out again and at this point Im convinced it's because they didn't put the headlights assembly in correctly. As the bulbs haven't even been in a month and my headlights fog up anytime the car gets washed or is in rain. I decided to look at my invoice from them and do some research turns out these people never ordered the OEM bmw headlights and still charged it to the invoice along with lying to me for months about what is going on with my car saying that the headlights came in broken and were on back order since my car is 'rare' when they never even ordered it in the first place. These headlights cost $900 per headlight. I called the bmw shop they said they it from on the invoice and they hadn't sold the part since 2022! At the very bottom of the invoice they charged me $165 for aftermarket headlights and conversion kit in the miscellaneous repairs. These people are scammers and idiots that don't know how to work on cars take your business elsewhere unless you want them to use you to commit fraud along with holding your vehicle for 3 months! Horrible service from these people and also since my car sat in their shop for 3 months on a lie my starter went out and that was a nice extra $500 for something that wouldn't have happened at a body shop that's going to charge an arm and a leg for a simple repair you can do in your garage had they actually done their job.

First time taking my car here and will definitely be back. Great service!…read more Highly recommend!

Great service and people!! You never have to worry about them taking advantage of you! They are…read moretruly there to make sure your car gets the service it needs and if there's something that can wait they will tell you. Also have people on site that can do car detailing. You can trust them and know that your car is in good hands!

The Shop Manager Ron L. met me at the office door and at that point I started to get a good feeling…read moreabout this shop. Ron then started the estimate process and took detailed photos and had a tech remove the damage exhaust port so I could be on my way to work. These repairs stem from a Hit and Run accident and my nerves that morning were on edge. I was in the office for less than 10 min with full detail of how the repairs and payment would be handled. Ron asked if I needed a rental car and offered to arrange a rental for the length of the repairs. I returned 4 days later to drop my vehicle for repairs and was informed that I would be contacted when the car was ready. Ten days later my car was repaired and ready for the crazy 51 in PHX. The repairs looked great and Ron explained what it took to get the car back to its original condition. I was very pleased with the entire experience from start to finish with Andy's Collision on North Cave Creek Road. Thank you Ron and all of the Techs at Andy's Michael/Acura TL

My Sienna lift gate would not open using the button inside so I had to manually open it from the…read moreback. Toyota gave me a $4000-$6000 estimate to repair it. While waiting for their final estimate, I decided to stop at Andy's Collision Center. When I explained the issue a gentleman came out from the back. He asked for my keys, said he was a tech and he would see if he could take care of the issue. About 10 or 15 minutes later he brought my van back to me and said it was taken care of. I am not sure what he did but he saved me @ $6000 and 2 weeks without a car. We have used them in the past and have always felt good about their work but this was above and beyond! Thank you, thank you!

Sam's Auto Body & Paint: had an amazing experience recently with an insurance claim and auto…read morerepair. Timely, efficient work for a reasonable rate. This was after a terrible experience at a highly rated auto repair shop who was upset about the insurance claim price. Mark booked it immediately and began the repairs. The quality of the work was wonderful. He washed the car by hand and returned it just in a week. It's a small family business with a great work ethic. Places like this are hard to find! You won't be disappointed.

Excellent work and customer service! This is the second time we have used Sams Auto Body and we are…read morecompletely satisfied once again! Mark is easy to communicate with, honest, and we are very impressed with the work we had done and the pricing. Sams Auto Body is efficient and timely and we are grateful once again!

Gonna round up to 5 as they are a very busy shop with a lot of cars around but seem to keep it all…read morein order. Had some AC work done and had an issue with a belt afterwards and they made it right. Replaced and was on my way. Great place to get propane as well.

Honest and fair priced vehicle repair service shop (yes, they still exist, although rare)…read more I have a 2010 FJ Cruiser that was maintained by the Toyota dealership until they started charging me "pink prices.... Carmel came highly recommended so I tried them first for a basic oil change. Then one day the cars engine light came on, so I dropped the vehicle off. They cane back with clear and fair pricing and I approved the repairs on the spot! 5* Customer Service. This is my NEW shop. I will be using them for my cmvehicles going forward and recommend.

Cannot say enough good things. Hal will treat you right! Been coming to this shop for over 15 years!read more

This place is the go to spot. Everyone is nice and clear. Came in for an alignment and they got…read morestraight to business. Very efficient and thorough. 5 stars for me!!

Not only did I absolutely adore the service and the staff, but I love that I didn't feel pushed for…read moreany unnecessary maintenance. The staff was knowledgeable and kind. They sent me photos of my air filters compared to what a clean filter looks like and that's all I needed to see! They are super transparent and efficient. The price was fantastic. The lobby was inviting a clean and they offer refreshments! They provided a very detailed report on future maintenance and seeing as this was my first time visiting this location, I will 100% be coming back for all my auto maintenance needs. My Hyundai Sonata SE drove away very happy as did I.

Excellent service, professional staff and they even picked me up with uber to get my car! Will use…read morethem again! They replaced the fuel pump on my Dodge Durango the same day!