Had the pleasure of having my car repaired here, and I couldn't be happier with the experience. The quality of the work was outstanding. Not only was my car repaired perfectly, but the team even had it washed before returning it to me. I can honestly say, I got my car back in better condition than when I dropped it off! Huge shoutout to everyone on the team for their professionalism, attention to detail, and excellent customer service. If you have a Tesla that needs repairs, I highly recommend this shop. They clearly know what they're doing and take pride in their work. read more

I just picked up my Tesla from Fix Auto Temple City and am very satisfied with the repair. Chris kept me informed throughout the entire process and provided regular updates, which I really appreciated. The repair was completed professionally, and my Tesla looks great. This is my second time using this shop, and once again they delivered excellent customer service and quality work. Thank you, Chris and the Fix Auto Temple City team, for making the repair process smooth and stress-free. Highly recommended! read more

Customer service was pretty good Job done was great Conveniently located in temple city read more

Disappointing experience. I chose this shop because of the great reviews, so I expected better. This was a significant repair, and I expected the communication and quality control to reflect that. The repair took a while, which I understand because parts had to be ordered. What was frustrating was having to repeatedly reach out for updates instead of receiving proactive communication. I shouldn't have to keep checking in just to find out what's happening with my car. After we picked up the vehicle, we noticed several issues that weren't obvious at first. The repair area had noticeable fitment and finish problems, and we ended up having to contact the shop and bring the vehicle back so they could make corrections. Even during the second visit, the alignment needed to be adjusted multiple times because I kept noticing that it still wasn't sitting correctly. I understand that having to make repeated adjustments can be frustrating for the person doing the work, and I did get the feeling that my repeated requests were becoming a little frustrating. But from my perspective, I was only asking because the alignment still didn't look right. They eventually got it looking much better, and I appreciate that they took the time to address it. There were also some smaller details that could have been handled better, including fingerprints and dirt left inside the car after the repair. A few weeks later, we noticed a separate issue with a speaker on the repaired side. It now has static and no longer produces sound properly. I can't say whether this is related to the repair or something with the vehicle itself. But unfortunately, it's another problem we've had to look into after the repair. Overall, I hope they improve their communication and quality control. The experience would have been much better if the vehicle had been more thoroughly inspected before being returned to us, and if we hadn't had to repeatedly follow up, come back, and point out issues that should have been caught during the repair process. read more

My car had several body damages in the back and I brought my car in for an estimate. Johnny was very helpful. He and the other staff members were professional and respectful. They also worked well with my insurance. When I picked up my car, my car looked brand- new and I appreciated they cleaned the inside and the outside of the car for me. If I ever needed a repair shop for my car (fingers crossed that won't happen), I would use them again! read more

Fix Auto Temple City - Business card - Body Shops Near Me - Temple City, California

Great shop! Customer services excellences and professional and quality body techs! They repaired my Tesla and looks brand new!!! Definitely recommend this place!!! read more

After my Tesla was hit, I had to go through the repair process with the other driver's insurance company. I chose this shop because it had the highest Google rating, and now I completely understand why. Everyone here provided outstanding service, especially Johnny and Jenny. They were always quick to answer my calls and respond to any questions I had, keeping me updated throughout the entire process. Every time I picked up my car, it was returned to me spotless and freshly washed, which I really appreciated. Another thing that impressed me was how clean and well-maintained the shop is. Unlike many body shops that feel messy or disorganized, this place is exceptionally clean, organized, and professional. I highly recommend this shop to anyone looking for high-quality repairs and excellent customer service. read more

Honest and transparent estimate/pricing. David and Johnny took care of the repair in a timely manner. Would come back if I needed more repairs. read more

"I can't say enough good things about FixAuto! After a frustrating fender-bender, I was stressed about getting my car repaired quickly and properly. From the moment I walked in, the team was incredibly friendly and professional. They explained everything clearly, gave me a fair and detailed estimate, and kept me updated every step of the way with texts and photos of the progress. The repair quality is absolutely flawless -- my car looks brand new again, and the paint match is perfect (you'd never know it was in an accident). They even detailed the interior and washed the exterior before returning it, which was such a nice surprise. What really stood out was how fast they turned it around -- finished two days earlier than promised, without cutting any corners. The lifetime warranty on the work also gave me total peace of mind. If you need body work done, do yourself a favor and go to FixAuto. Honest, skilled, and genuinely caring about their customers. I'll recommend them to everyone I know!" Highly recommend! read more

This body shop very helpfully ,called in to the shop , asking my car accident situation and one of the guy from the shop told me just bring the car in and I forgot to ask his name , after I arrived at the shop service advisor name BILL THAI greet me and I'm telling about my situation , forgot the guy name that helped me earlier , Bill told me usually if I don't make appointment from Tesla , will take more time cause they already have a lot of Tesla appointments in front of me , but BILL emails Tesla right away and BILL take a look at my car and ready to do estimate or adjusting how much damages and it only take 1 week "WHAT A SERVICE BILL THAI DO " I RECOMMEND THIS TESLA BODY SHOP !! FAST SERVICE , FRIENDLY AND RELIABLE . THANK YOU FOR YOUR HELP read more

Fix Auto Temple City - Body Shops Near Me - Temple City, California

Fix Auto TC has been my go-to spot to get my car repaired. It seems like I'm an accident magnet, which is why I've been to this spot so many times (4 - 2 in TC and 2 in El Monte). From start to finish, they provided exceptional service and made my auto repair experience stress-free and straightforward. After a fender bender, I took my car in for repairs, and right away, I was impressed by the professionalism and customer-first attitude of the staff. Ben/Jennifer and his team walked me through the entire process, making sure I understood what needed to be fixed and how long it would take. They even helped me by staying open later so that I can swing by to pick up my car after work. The quality of the repair work was top-notch. My car looked as good as new when I picked it up -- they matched the paint perfectly, and the body work was flawless. What stood out to me was how much attention they paid to the small details, which really made a difference in the final result. Additionally, they helped me polish out other damages found on the body of my vehicle. The turnaround time was faster than I expected They kept me updated throughout the entire process, and my car was ready to go right on time. The facility was clean and well-organized, which gave me confidence in the care they would take with my vehicle. They even gave my car a nice wash, which is really appreciated. I hope I will never need to come back for another car repair, but if needed Fix Auto TC will definitely be my first choice because of the unbeatable turnaround time and value. read more

After back to back accidents in my Tesla Model 3 I found Fix through Tesla certified shops. It just so happens they were one of the recommended repair shops by the insurance company of the person who hit me. From the very beginning Bill and the rest of the crew at Fix were extremely helpful and communicative. They even gave me suggestions on securing rental cars locally and offered to call them to pick me up. The repairs were done BEFORE expected date and looked like there was never any damage. They are amazing and the only shop I would use going forward. Hopefully I don't need them, but if I do I know who I'm calling! read more

fix auto has been my go to spot for years ! their service is absolutely amazing and they go above and beyond to make sure you walk out the store 100% satisfied. had the pleasure of working with johnny when the hood of my car was keyed. always recommended this place and always will ! before and after of the car. thank youuu johnny and the fix auto team !!! read more

Fix Auto Temple City - look at how nice and shiny the hood is after johnny & the team worked their magic :') - Body Shops Near Me - Temple City, California

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The reason why I chose this place was because of the reviews. The experience also made me want to leave a good review for Bill. Huge shout out to him, he left my car doors amazing, I can even see my reflection! I'll have to share photos. They also cleaned my car?! That was such a pleasant surprise. I really wanted to leave a tip but they politely refused. In a world where I tip a machine for taking my boba tea order, I would have tapped the tip button so quick for Bill and his team. Thank you all! read more

I've had my Mercedes repaired here twice now and both experiences were great. As a Mercedes certified shop they clearly know what they're doing. There are plenty of certified shops closer to me, but I chose to make the longer drive to them, and they didn't let me down. Johnny did fantastic work on the repair and got it done almost a week early, and Jenny at the front desk made everything easy. Super responsive and the communication was smooth from start to finish. These are people I genuinely trust with my car. I'm really glad I found this place. Highly recommend. read more

I came here for some body work repair under warranty by Tesla in West Covina. The car we received that was supposed to be brand new was covered with deep etching and water spots. We did not have to pay out of pocket for fixing this and they took me in and had a quick turnaround of a wash and polish of the clear coat. The car looks pretty much brand new after they were done with it. After this experience I would recommend them in the future. Fast service and they were friendly and to care of us and made me reassured throughout the process. read more

Jenny and Johnny were fantastic. Upon seeing my car they knew it would be a total loss and although it wasn't something they would make any money on, they went through an examination of the car anyways. They prepared the estimate the next day and insurance confirmed it was a total loss. They kept me and the insurance company informed by text and so I could empty the car. Their positive attitude would bring me back for future auto body work. read more

I brought my Tesla to FIX Auto after an accident that resulted in two blown tires, damaged rims, and side skirt and bumper damage, and I had a great experience. Chris was the main person assisting me and was friendly, knowledgeable, and professional throughout the process. He explained everything clearly and kept me informed, which really helped during a stressful situation. From drop-off to pick-up was about 8 days, which felt very reasonable (repair timelines may vary based on how severe the damage is). FIX Auto also worked directly with my insurance and rental car company, arranging for the rental to pick me up at FIX Auto and later coordinating the drop-off when my Tesla was ready. When I picked up the vehicle, it had been washed and fully detailed inside and out. The workmanship and overall service were excellent. I would absolutely recommend FIX Auto, especially for Tesla owners. read more

Excellent all around! Johnny and his staff are professional, experienced, and did an outstanding job on my car. I appreciated their friendliness, comminication, and honesty. Shopped around before deciding that Fix Auto was the best priced. I highly recommend this shop. read more

I can't recommend Fix Auto Temple City enough for Tesla owners--especially for out-of-warranty repairs. My Tesla Model Y was damaged in a parking lot, and I chose this Tesla-certified body shop for the initial collision repair with insurance. They did an absolutely excellent job using genuine OEM parts, and my car looked brand new again. Fast forward 10 months: one of my wheels needed replacing. Tesla's Service Center quote was expensive with a very long wait time, so I reached out to Fix Auto again. They sourced the OEM wheel quickly, completed the repair faster, and charged less than the Tesla Service Center. What truly sets them apart is their above-and-beyond service. My service advisor, Johnny, was incredibly honest--he noticed a minor scuff on the new wheel during installation, immediately pointed it out, and insisted on making it right by ordering a replacement at no extra cost to me. They even let me continue driving with the scuffed wheel until the new one arrived. Despite the Christmas and New Year holidays, Johnny prioritized scheduling me first thing in the new year. Johnny's transparency, proactive communication, and genuine commitment to customer satisfaction were outstanding. For any Tesla repairs outside of warranty, skip the official service center and go straight to Fix Auto Temple City--they're more affordable, faster, and truly care about doing the job right. Thank you, Johnny and the whole team! read more

If you want any sort of quality work done on your car, or if you need a shop that will help you after an accident, you should highly consider fix auto! If you have a Tesla, then there should be no other choice than this shop. We have used this shop a couple of times with our model y (including Tesla sending it here for a new car paint/gap fix back in 2020) and they have been nothing other than spectacular. The pearl white paint matches exactly, and compared to my friend's experiences, they fix bumpers and gaps better than a Tesla shop would do. My girlfriend recently got into an accident and Johnny was amazing at helping her through the process and the car came back looking better than ever with the interior looking like we just bought the car. We did not even know they would clean it up so nice. All in all, they have high quality work, great service, and better communication than any other shop I have worked with. The location may look like you are in a sketchy alleyway, but I promise that the work is A1. read more

Everything went absolutely smoothly. Great and reliable service. I went in having multiple issues with my vehicle and these guys got me all patched up in less than a day and at a great price. Highly recommend. read more

I had such a great experience here! From start to finish, the process was smooth and stress-free. A huge shoutout to Bill, who was extremely communicative and helpful every step of the way. He kept me updated throughout the entire repair process, answered all of my questions quickly, and made sure I felt comfortable and informed. The quality of the repair was excellent--my Tesla looks as good as new. I really appreciated how professional, efficient, and customer-focused the whole team was. If you're looking for a place that truly takes care of both you and your car, I highly recommend the temple city location and Bill!! read more

Great customer service from Bill. He was so helpful and was able to answer all my questions and fulfill all my accommodations. Quick responses to inquiries. Parts arrived very quick and was able to get my car repaired the next day. Highly recommend! I have referred my friends as well to this place. read more

Fix Auto is one of a kind!!! They repair all types of vehicles (including Tesla). I went in for minor repairs and I was pleasantly surprised by the staff. They did not try to up charge. As a woman, it can be daunting to go to auto repair shops. I did not feel that way in fact I felt like family. They were helpful and HONEST. I would recommend anyone looking to get their vehicle repaired to check out Fix Auto Temple City. read more

Top notch service! Vehicle was completed on time and kept informed thru out the process.. They even detailed my car when the repair was done! Thank you Fix Auto Temple City! read more

Everything and everybody was very nice likes home. Also, they did the jobs very well, I would not go to some where elders since I visited this place. I recommend this shop for body works. read more

I was referred here by Tesla to get some paint work done on my new Model 3. Pros: - They were able to match the color perfectly (Quicksilver). - Easy pick up and being able to text questions was a plus - They quickly fixed an overspray issue I found a few days later (see below) - Front desk staff was very friendly Cons: - They told me to stop by at 4pm to pickup. It wasn't ready until 5pm. By then it was dark and I could not inspect it. - There was some overspray. Overall I would suggest this place. I plan on bringing in my Tacoma to fix a dent soon. read more

Brought my car in after a fender bender based on Yelp reviews and certified shops. They did not disappoint. Everyone is friendly and provides excellent customer service. Chris went above and beyond to focus on quality and ensure my car was taken care of, even requesting OEM parts after insurance initially paid for aftermarket. Also maintained communication throughout the process. Overall a great experience. read more

Great experience at Fix Auto Temple City. David was professional, communicative, and the work was done in a timely manner. My car looked great when I picked it up. Would definitely recommend. read more

The staff is very friendly and straightforward. They take the time to guide you through the process, make you feel welcome, and ensure you're satisfied. You never feel rushed, and they genuinely care about helping you. read more

Straight forward and easy smooth transaction. Although I have to keep on calling weekly to get update on my Tesla repair

Hands down best body shop I've been too. This is my go to for my fleet of cars. Shout out to David and his team for the great repairs and customer service. read more

Better service here than an actual Tesla service center. David went above and beyond while fixing my car. Referring all my friends here.

My Lexus was recently involved in a small bumper job. I looked up online to find that fix auto temple city is contracted with my insurance. I decided to give them a chance and I have to say I'm impressed with the fast turnaround time and quality. Thank you fix auto. read more

This is the second time I brought my vehicle to Fix Auto (for a different accident). As always, they are very professional and attentive by giving updates every step of the way. Will be my go to body shop god forbid any future accidents. *knocks on wood* read more

Bill & his team were incredible. They worked with the insurance and were able to repair the damages in a timely manner. Bill & his team were so great. I would recommend this shop for anyone that needs body work. Five stars! read more

They did an amazing job at a great price. My wife dented our Tesla Model Y and spoke directly with Bill to talk me through the options of fixing it. I spoke with different shops but couldn't find a better price for a local shop. We had our car fixed faster than anticipated which was great. They also did some small touch ups on the front bumper for free! I would definitely go back. Bill was super honest, communicative and friendly. read more

Fix Auto Temple City - After fix - Body Shops Near Me - Temple City, California

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I came here after my brz got rear ended and although the process was long they were attentive, accommodating, and nice. I was mostly in contact with Jessica during the 4 month wait on parts. After my car rental time ran out I started to panic of the arrival of the parts because I really didn't want to pay out of pocket for a rental. I think I called every other week about parts and each time Jessica would kindly explain the ETA and never sounded frustrated or annoyed. It literally puts my mind to ease knowing how empathetic and patient she was with me; and communicative! Parts kept getting back ordered which extended the process of my car getting fixed. Not their fault since the shortage affected everyone. When I finally got the car back everything was perfect and even gave me a free car wash which made my day too. Their whole team was amazing about everything and super down to earth people that work there. I will definitely be back. Really great service and people! Shoutout to Jessica u the best :)))))) read more

Fix Auto Temple City - Before :( - Body Shops Near Me - Temple City, California

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They've now worked on my car 3 times this year! Yep, it's been 3 accidents in one year. gratefully, only one was my fault and gratefully Fix Auto has excellent service. They've done a great job every time and their communication and service is top notch! I highly recommend Fix Auto for Tesla body work, I do hope I don't have to go there again, but if I do I know they will treat me and my car right! read more