Rented cars here a few times thru the years never had a problem John always gave me good rates ....john is friendly and professional

Apex service was recommend by R&M auto body ! Apex was friendly and professional Could not have been more satisfied Ended up being a 3 week rental car rental Car ran excellent and rates were very very good. Had to extend rental and Troy was more than helpful with this. If you're looking for a reliable car at a great price ! Apex is the place Fast & easy low pressure does not try to up sell you with BS ! Will recommend Apex to friends and family. Thank you Troy read more

If you're looking for a cheap rental you should come here. Easy process I had no issues with their car

Troy was very helpful and did everything to get us moving! He is very knowledgeable about all the cars in the lot.

Troy has always came through for me! In emergency and travel he's been able to make a renta happen! Thank you for all you do for me and my family. Economic vehicles, very clean, and always a plentiful welcome and business professional! Highly recommend! read more

Good customer service, good price,Troy he is a nice and professional he helped me very fast and he solve my problem quickly. I went to Hertz and Enterprise and they don't have a clue what customer service is. I love Apex car rental read more

I was looking for a quick rental and all the places were so expensive and not very convenient in location. I looked on here and found this little gem, honestly John was straight up he told me what it would cost, I also had to extend the car at one point and he was ok with it. I definitely do recommend this place he made it very easy and convenient for me and I had no drama with the final bill. thanks again! read more

Rented a car from them last summer and couldn't have lucked out with much nicer car rental company. I'm guessing it's family owned, but all the staff were very friendly and sociable. They were able to get me a decent vehicle in short notice. This place will be my main rental place whenever I'm in town. Service, quality and value are tops all the way. The 3 people I saw working there definitely know how to provide it all. read more

From the beginning, this has been a seamless process with Apex. They were open on a Saturday, so I decided to go with them as a referral. The workers are so helpful and accommodating. I legit got a new car with only 53 miles and felt so safe, which was a huge concern for me after the accident. 14 days later, I dropped my car off and they quickly followed up to bill my insurance on the same day. They even offered to drop me off, instead of ubering to help save money! This place is awesome and the people here are genuine. read more

Wow, my go-to whenever I need a rental whether it's due from accidents or just need a getaway. Annie and Troy have been so helpful. I was told to come here initially by my lawyer from an accident and since then, they have been my default. Small company consisting about 4 employees. Super friendly customer service and very accomodating. Prices are cheap and the vehicles are stock. The rentals here are mainly to replace daily driver vehicles. If you need to a car to commute or drive long distance in the state of california, then this place is for you. If you want to be fancy then you might want to try the big boy companies. So far I have rented an elantra, forte, and a versa. All new models, clean, and organized. Their main brands are Nissan, Ford, and Hyundai. They do a run through process with you to ensure both parties are familiar with scratches and dents. So keep a lookout yourself. Overall happy I found this place, I'm always able to converse with the employees casually. read more

Apex Car Rental - Not the best picture, but the view from the inside lmao. - Car Rental Near Me - Rosemead, California

They charged me a lot more than it is supposed to be. Sneaky place. You are warned. Please go to the brand named rental company. I tried this place only because I saw good reviews on yelp too. I hope other people do not be tricked like myself. read more

Thank you Choy and John for all the helps here. I got in a accident and needed a car for a month to take my kids to school and work. These guys are fast and quick with the process. Choy also gave me a really good deal for the rental. Must recommend. read more

Great car rental. Customer service was awesome as well. Every time I called they answered my questions very precisely. Cheapest car rental but not boujee at all! Will continue to bring my business here as well as recommending to family and friends. read more

This review is for my experience a few months back. I had a reservation at Enterprise to rent a car for EDC Vegas weekend. When I arrived, the store was closed! They never even called to make sure if I was coming...Panicking about my ruined weekend, I quickly went on Yelp to find a place open where I could rent a car last minute for a good price. Apex was perfect! Amazing service and excellent prices! They got me a car with an even better price than what I was going to receive at Enterprise. The car was very new and clean. The man helping me (forgot his name) was super helpful and nice. This may be my new go-to for car rental needs now. :) read more

By far the best experience I've had with a car rental store. They have a great selection of cars to choose from, as well as VERY HELPFUL car rental specialist. Came in on a Tuesday and spoke with Annie. This young lady sure does know her stuff. She got me scheduled in for a vehicle rental fast and at a very competitive price. Great selection. Competitive prices. All in all makes APEX, APEX!!! And since I'm writing this review after returning from my trip, I'm happy to report that the Hyundai Annie set me up with drove like a champ!!! read more

Dousing summer time every car rental was out of economy cars. Enterprise, Avis, and hertz. I stumbled on apex through yelp.. they had plenty of cars in stock and made the process so quick and simple. They even can in 69 dollars less than enterprise for 2 days! Customer service was great and the process was quick. I will always go there for rentals now! read more

Had my car accident a while back and tried this rental company out. Even though this is a small rental company, the customer service is phenomenal! They told me all the details before I rented the car, and made all the paper work process efficient and quick. I got a Nissan Sentra with only 3000 miles on it, so I felt safe knowing I was driving quite a new car. And a small fuel efficient car was exactly what I needed. Because of my experience with them, when my mom had a car accident as well, I took my mom here and rented their car. Still, everything was simple and fast. When we returned our car, they offered a ride to us for free. I am very satisfied with their customer service. If ever I need to rent a car again, I will choose this place again. read more

Really happy with the service and friendly staff @ Apex..... Straight forward pricing , what they quoted is what I paid out the door. No upcharges . I will use Apex next time I rent a car. read more

This will be the 3rd time I have rented from this place and they are awesome. Troy and Annie have provided phenomenal service every time I have come here. Annie gets me in and out quickly and always ensures we're comfortable with the car we are getting. Troy is really cool. He's been the one driving me to and from the body shop every time I've rented and he's easy to talk to. He's also very careful; the 2nd time I rented from them I left my garage remote in the car and after he dropped me off at the body shop he came back to give me the remote. I was very happy that he came back to give me the remote cause my mom would've not been happy if I had lost it. I will definitely rent from this place again and I highly recommend them to anyone looking for a rental. read more

John is the man! This is definitely a no-frills local car rental place that I will come back to. They offer good prices and excellent service. read more

Awful service, bs all the way! What these other reviews say are complete nonsense! Annie was soooo rude to me and my boyfriend, didn't explain anything to us and even rolled her eyes! Very bad service would not recommend to anyone!!! read more

The most unethical car rental company. I had to file a complaint with BBB. See the full detail of the complaint @ https://sanjose.app.bbb.org/complaint/view/328877/c/u9uh8t There were no cars available even though the person I spoke to promised me a selection of cars just ten minutes prior to my arrival. Then surprise, there is only one car available. It is a car with prior damage on the front bumper. Regardless, they rented it to me without disclosing this damage and demanded that I pay for it when I returned the car. I had to pay an extra $800 on top of the rental fee. I would never rent from Apex ever! read more

I am amongst the several who benefit from a great business experience at Apex Car Rental. The car they gave me was basically new and ran perfect. The customer service is outstanding and in itself is a reason to always consider using Apex when in need of a rental. read more

Very poor experience with apex auto, I got a vehicle for 1 day and they charged me for 2 days because I brought it back one hour difference. The young lady who is responsible for fees is very rude and demanding. AVOID APEX read more

One of the few car rentals that will make you want to come back again in SGV. First off, the employees are nice and friendly (Annie and Troy) great customer service. I was getting my car repaired at a body shop in El Monte, they picked me up and dropped me back off to the body shop when I returned the car. The only complaint I have is the office could be cleaner, but I mean you're only going to be there for 10 minutes anyway so it doesn't really matter. Overall, I would come here again if I need to rent a car again, highly recommend! read more

What a great place to rent a car from. Troy, Annie and John are all super friendly and courteous. They have great rates here. They made my experience here super easy. I'm all about supporting great local companies, and this is one great local rental company that I will be going to from now on. Thanks guys! read more

Great customer service and fair fees. They also appreciate customers when they come back. Highly recommended.

Great affordable place to get a rental if you just need something to get you around! Great customer service with pick-up/drop-off service (ask them for details)! I was on a tight schedule, trying to return my rental on my lunch break and John and his team helped me make it happen and got me back to work in time! Super efficient, friendly, and professional! read more

Amazing prices, great customer assistance, and nice cars. Can't get much better than this!

I do write yelp review to help others and business. I have gotten so much help from yelp review so I should do that same. My review is the as truth as it can get. First of all I am feeling very uncomfortable writing this. Okay this is my experience from this place. This was the very first time I had rent the car in my life. As always, I went to yelp and looked around the rental company and came across this place. Then I called and lady helped me. She is very nice and everything just went well and after 10 min I was able to get the car. Then this gentlemen went over the car with me including current scratches rather briefly. Then I got the car.... Until I returned the car, I was the slowest driver and safest driver in the planet. I drove very slow and I just went to work and did not stop at anyplace.. I was as careful as I can. Then I returned car then lady went over the car and look underneath of front car and said "here is scratch" Did you hit the car to somewhere? I said "definitely not" then she goes this car is low it is easy to scratch when there is bump on the street. It is good that you have insurance we will claim about this..." and I said "What??? I do not want anything go through insurance which I even do not dream of doing it. Then she said" oh it's okay we will not claim for it" Well, here are several problems 1) Before rent the car, why not gentlemen did not warm me that this car is low very careful when street is not in good condition. 2) Why not Lady offer me different car? Car a lot taller than this one. She said more expensive... Would I have paid more to get taller car?? Absolutely YES.. I am a very sensitive when comes to using other person's product and I get very stressed. So Yes I will pay more for less stress. 3) Why not take pictures of cars and send to my phone or email so I can compare after I return the car. If they took 10 pictures of different area of car and I came back and see the different then I will admit my mistake but if that's not the case then how can I say " No problem just use my insurance." You know every time use any kind of insurance they will contact you and usually there are side effects to it.. I do not want to go through that.. You just never know what will it happen Summary I do understand that lady and gentlemen is working hard and had to do what they had to do, but this really made my feel uncomfortable. I tried best I can to take care of the car and ended up like this is not really good deal. I had to go through lots of stressful driving while I was driving this car. Q1. Would I go back to this place again? A I am sorry probably not . I am too afraid to drive any of cars from there. Q2. Would I rent the car again? A Yes if I had to... I mean no doubt it was convenient to have a car because my work require lots of stuff in car. But I would make sure and take pictures of every parts of car. Not only the outside of underneath the car and tire and everything. Suggestions:: 1) When you go over the car make sure do with same person when you rent and when you return. It can get really confusing. 2) get taller car so will not get accused of scratching bottom part of bumper car. 3) Get older car-- I have suggested to give me older car so i will not have pressure but they said it's okay.... 4) if it's local and just few days then use Uber,,, I had wonderful experience with Uber. I paid only $20 total for my trip.... If I did use the Uber for everything then probably I end up using $50-60... Car rental of $32..... You know if this was coming I would have use Uber in hurry. The longest Uber wait for me so far is 4min read more

Be careful! They glance at the car before you rent but scrutinize it after you return it. Watch out for their entrapment!

rented a car there a month ago. got excellent service from Annie, really made me feel at home. very low rental rates.

great place to rent a car. they always have a car available when i need it. the cars are clean and they give great prices for the day and weekend. troy and his team are very helpful. Thanks!!! read more

Every time I rent a car from them, my experience has been very pleasant. The staff is friendly and the service is quick. The cars are clean and in good working condition. read more

Car rental is cheap because they make money by charging current renters for preexisting car damages. The rental rep would quote low rates to get you in and when the car is ready to get off their parking lot, the rental rep would conduct surrounding and standing only eyes inpection of the rented vehicle. He would then made the experience to be helpful by noting small markers and scatches on the car bumpers based on his and your observation at a standing position. Then you agreed with honesty and experiences by signing the damage observation agreement. When you return the rentef vehicle the rep would a full inspection from above the bumpers and underneath the car. At that point, they inform you they had notice scatches underneath the car bumpers. Then they prevent to call an auto body person for a quote to repair and made the conversation appeas to be helping you by pleading with an unknown body shop person for a discount on the repair. Last they tell you that you cannot prostest or contest because you agreef and signed inspection contract stating you notice no damages when you rented the vehicle. Finally they want cash for the repair. Never visit this place. And if this happen to you don't pay with cash, instead use credit card so the rental rep cannot distroy the records and pocket your repair payment. There's no such things as good rate because they have other ways to make up for the discounted rates. read more