RUN--DO NOT WALK AWAY FROM THIS PITIFUL EXCUSE OF A COMPANY!!! My furnace went out 2 weeks ago during our coldest temperatures this year. I remembered the ads for Fix-It 24/7 and was relieved that they were able to install a furnace that day. I also purchased a water heater and A/C unit which were installed the following day. I was told the installers would arrive around 9:30 am that second day. I received a call at 10 am informing me that the proper water heater had not been available and they would be going to another warehouse and would arrive at my home within an hour. They arrived around 12:30 pm. They worked until about 5:00 pm and declared the install complete. I got the fastest run-through of instructions for the thermostat. Keep in mind it was after 5 pm! QUITTING TIME! The next morning (when it was light) I went out to check out the A/C. I found my breaker box open and unlocked! I found the wall my thermostat was installed on a total mess! It looked like someone had smeared mud all over. The next week, the city inspector came out. What a surprise, the inspection FAILED! They hadn't upgraded the breaker for the A/C. One of their electricians came out and fixed the breaker. He also fixed some issues with the furnace that the installers had failed to do properly. The following week, the Install Supervisor was supposed to call me to hear my complaints about their shoddy workmanship. HE NEVER CALLED!!!! I was notified only 1/2 hour prior to the second visit by the city inspector! They had not bothered to let me know what they had scheduled in advance. What a waste of time for the inspector had I not been home. He was lucky I happened to be home! Again, shoddy work! For the second time, the inspection FAILED! The inspector told me they had failed to fix a problem on his report!!! He told me this was something that would cause serious damage if not corrected!!!!!! So, once again (third time), I have to stay home to wait for the city inspector!!! How inefficient and careless are these people???????? A person from the company called me about the issues and glossed over them like it was no big deal. I paid a lot of money for these appliances to be installed. My cat could have done a better job than all of the employees with whom I had contact in this company! UNLESS YOU LIKE BEING TAKEN AND SCAMMED, DON'T DO BUSINESS WITH FIX-IT 24/7! YOU WILL REGRET IT! read more

Eric Cropper is an amazing customer service representative. I called to have a plumber come out, he was able to schedule someone the same day. Then asked and informed me about all the other maintenance available to me that is provided by my green club membership and was able to schedule most of my maintenance that same day. Eric is also very pleasant and friendly. I'm glad that he was the person I got to talk to when I called. read more

This was the worse customer service I have ever experienced l scheduled an appointment to have my furnace inspected and cleaned. My appointment was canceled and rescheduled at the last minute three separate times and never done read more

I have used this business for plumbing and HVAC service. Both technicians were skilled and provided thorough explanations. Highly recommended. read more

Having had a good experience in the past with a furnace issue, I called them earlier this week for a plumbing issue and feel like I have been taken advantage of. I won't use their service again. My pipes were gurgling so I called and they sent Brandon alongside his apprentice, who diagnosed an issue in my sewer line. They didn't have the equipment necessary who they called Josh who came in with a snake and a camera to scope out the sewer line and identify a blockage that they couldn't clear. Following that, Josh told me I absolutely needed a sewer line spot repair asap otherwise it would back up I to the house, thankfully they would be able to move things around and quoted me $7500 to have someone come here the very next day and fix the issue. At that point it was late in the day and the prospect of not being able to shower or use the toilet was daunting so I trusted his diagnosis and agreed. The next day a crew of 4 showed up and started digging and replaced a small section of the sewer line, at which point they scoped the rest of the line and pointed out some root intrusions in the rest of the line and that I really should get the whole line changed, if not now then in the next few months, because it was in really bad shape. I asked Josh for a quote, and he gave me two quotes: it would be an additional 3500 to replace the rest of the section under the front yard which was "in really bad shape", and an additional 25500 to replace the whole line from the house to the city's sewer line. At that point there was already a huge dig in my front yard and they had the excavator on site, and I had Josh telling me that the could fill the hole but that replacing that other section under the front yard which was "in a really bad state" would be another 7500 if they left and came back, so I caved and agreed to paying the additional 3500 for them to replace it. But asked for them to give me some time to think about the whole sewer line replacement, to which he said I could tell him the next day at the latest. The following day I called a couple other companies to get a second opinion, and both told me the same thing: there were minimal root intrusions of no concern, that is normal, and I should be fine doing annual or semi-annual maintenance, and with that the sewer line should be good for another 10 years at least. They also both quoted me a price way lower than 10500 for the section that was replaced. I reached out to fix-it 24/7 and will update this review when I hear back from their management, but needless to say I'm pretty angry about this whole situation. --- Update: I talked to Dustin who pretty much spent 10 minutes telling me that I was wrong and that he stood by his team's quote. Would definitely not recommend working with them. read more

Called them after hearing about the $39 deal on the radio. First attempted appointment was cancelled the day of because they "didn't have enough people." After rebooking, they somehow rebooked it to a different day than we spoke about on the phone. That didn't matter though, because they called me again to reschedule the night before. Definitely seems like a completely incompetent shop over there. Would not waste your time. read more

if I could give zero stars I would at this point! We scheduled an AC service over 6 weeks ago. The appointment window was today (June 18) from 8am to 12. We got a call at 10:30am telling us they could get out to service it until the end of August. So we wasted 2.5 hours already today waiting on them. They have done this three times now! This is absolutely unacceptable and horrible customer service! They advertise 24hour service and yet they can't even make the appointments that they schedule. read more

These guys are dishonest. I used them to flush my hot water tank. The employee told me we needed a replacement for our overflow tank and another valve. Their charge for these two items was $350.00. They took both the old items Shem he left. I later learned the two items cost less than $50 at HomeDepot. Installation consisted of simply screwing in the new items. Ten minutes time at most. Don't believe their current advertising. Their employees receive a commission for the work they sell. I'm sick ever time I think about this experience. read more

Read all the reviews below before getting swindled out of your money. Charged me $600 for a $60 shower cartridge (I should have looked up the part first). Then he proceeded to try and sell me on a water heater for $5,000 plus labor (Home Depot did it for $2,500 all in). read more

THIS CONTRACTOR INTENTIONALLY SCAMS ELDERLY PEOPLE! They came out to look at my mother's HVAC unit, and instead of addressing the (minor) problem, they suggested installing a cheap 'electrostatic' furnace filter (IAQ Ranger)... for $1946! This is a $100 part at most (and was probably a 'leftover' when COVID scared people into installing them), and took less than 15 minutes to install. The technician (Eric) made it sound like she needed it to preserve the fan motor, which is silly. THIS COMPANY IS DISHONEST, AND WILL TAKE ADVANTAGE OF UNEDUCATED CONSUMERS. [Edit: It looks like they also signed her up for 'monthly' service, which she never agreed to] read more

Fix-it 24/7 - As installed - Plumbing Near Me - Golden, Colorado

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ABSOLUTE scam. They will force you into a price by threatening to leave and it not being locked in, they will "call" their supervisor and knock off 2K because they are so nice, they will show you a thermal scan of your electric panel and say it is hot.. that is just the hot wire lol ... They will also charge you between 9-13K for a panel and meter replacement.. This should NEVER be more than 5K. They tried to do this to us and charge us $12.5K and we had it completely permitted and done by another company 3 days later for $4400. That company also called out this company and every single thing they said and did. Stay away. read more

Requested service on my HVAC unit. I'm not sure of the Quality or Value of the place because they did not show up. Tried to get someone to come out over a 3 day period and they kept saying that they would try to get someone out "today". finally I just gave up. In the past I had called them about an electrical issue. That guy was punctual, respectful of the property, and knew what he was doing. But this experience led me to believe that that guy was the exeption. read more

I hired them since they were associated with Home Depot for furnace maintenance and repairs - thinking this should be okay if they are associated with Home Depot as I've had bad luck with contractors before. Their repairs and their workmanship caused more problems for my furnace including three months later, a no longer a working furnace. Here are photos of their work since I had to call someone else to come fix it. They taped metal to metal, caused a burn through the printed wiring board, and also a hazard for a potential house fire as it shorted and burned through. I called them when things stopped working and their 24/7 policy is not accurate, nor did they offer any compensation or refund for this. They don't stand by any of their guarantees. I do not recommend them. Please, go somewhere else. read more

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Not at all happy after several years of belonging to their membership plan with monthly payments they would just keep delaying my services I had enough and cancelled they did not even ask,care or have a concern as to why do not call them do not waist your time or money. read more

DO NOT USE! They charged me over $300 for the electrician to tell me that it was not an electrical issue, but an appliance issue. The electrician was at my house for 10 minutes. However, I find out it was an electrical issue and was charged with no fix. I have called the manager numerous times with no phone call back. The technician was friendly, but the company completely takes advantage of you. read more

I have lived in my house 20 years. I walked into my mechanical room on Friday afternoon and saw water dripping out of my water heater. It was like drip drip drip. I called 3 companies to try and get some immediate service because my duct tape treatment was not working. I could not get anyone to call me back, except Kyle at Fix-it 24/7. She was the kindest person. She Dispatched Martin, who got there in like 2 hours (excellent response time). Martin was kind, knowledgeable and professional. He came in, we diagnosed the immediate problem and he put the Band Aid fix on it. He explained everything to me in a manner that I could understand (I am an Engineer, not a plumber - I know my limitations). I called my two brothers (both are builders in Detroit and Kentucky) - I sent them pictures of the water heaters and both of them said "time to replace". My two brothers gave me prices to expect. Josh from Fix it 24-7, came over on Saturday. He and I reviewed everything, he gave me the price and it was literally within 2% of the price my two brothers told me to expect. Josh (like Martin) was very knowledgeable and very professional. Fix it 24/7 is going to do the work that I need done. I am very confident in them. Best experience ever. By the way, this is not my first rodeo, I have had water damage in the past. If you don't get your stuff inspected and serviced, it will cost you much much more than getting a talented reputable plumber. Kyle, Martin and Josh, thank you for a tremendously fabulous experience. read more

I would strongly recommend looking for another company, my experience with this company was all around bad. They gave me a window from 10am to noon when 1pm rolled around I had to text them to see what was up. I was told that another tech would be assigned to me and they are about an hour out. The tech finally arrived at my house at 4:30pm and wasn't able to repair it do to it's age, he didn't have an igniter and said they are extremely hard to come by, after he left I found the igniter on Amazon. He informed me that it would be a good idea to think about replacement. I said sure, they set up an appointment the next morning at 9am, the next morning I received a call at 8:30am and was told that someone would be there at 9am, I waited until 9:40 no one showed. This is unfortunate because the tech that came out was very nice, the companies disregard for peoples time and disrespectful business behaviors are terrible! LOOK somewhere else. read more

I was charged over $120 for a 10 minute visit. They guy shined a light on my heater and quoted me $12,000 to fix it. Complete rip off. Go somewhere else. read more

Mr. Logan S.- I thank you for your EXTREMELY late reply. Unfortunately you haven't given me a direct phone call nor email. You stated that you would like me to reach out, to correct the matter. Yet you have not provided me with a direct phone number, nor email to speak with you directly. You are now giving me "The run around" per usual!! Remember the "Cisneros" name when it comes up in a law suit!! See you, Mr. Logan S. In court!!! I will get my compensation!! You and your company have placed emotional detriment and stress to my family!! Trying to sell our home has become an issue! You WILL understand my seriousness soon enough!! I will not tolerate your lack of business ethics!! You Sir, are scamming vulnerable FAMILIES!!! And your employee's were trained to be active in your scheme, you are nothing less than a shady business owner! I will expose you!! read more

Seth, technician, Keith, technician and certified master plumber, and Jesse, site manager, all showed support and compassion in my plumbing crisis. Eye contact, handshake, and staying with me all day, calling the city of Denver on my behalf, until my issue was resolved. The action needed from there was swift, fully competent, exceptional, and above and beyond. Will always use them from now on. read more

After a botched A/C repair late on Saturday night 24/7 wasn't able to get someone back to my house until after 1pm on Sunday and it was 100 degrees! When I found out they were sending the same technician that had already misdiagnosed the system I refused and was told them it would be Monday so I called a different company that made a 5 minute diagnoses that my compressor was dead and had the whole system replaced next day. When I asked for a refund the self proclaimed "manager of everything" Mariano called my wife a racist because the technician was Hispanic and threatened me with a lien on my home if I kept posting bad reviews or made a complaint to my credit card company. Definitely recommend that you look elsewhere I'd love to speak with Logan the "business owner" you have my number read more

Service was very good. They took the furnace and the air conditioner apart to clean. Very thorough. They are pricey

Absolutely terrible. They came out to check our AC unit. Promptly charged us $600 for a part we later found out was $100. They then told us the whole AC system needed to be replaced for $15,000 and that we should go ahead and do the furnace too for $20,000. We got a second opinion and the only thing that was wrong with our unit was some dust buildup that wasn't allowing for the electrical current to get to the unit. Save your time and money, do NOT use this company. read more

I had a service tech that was a new guy I was not ok with his diagnosis I paid 39.00 for a trip charge Brian called me the same day and he sent a refund of my 39.00 and offered to clean my A/C for free next year nobody is perfect hot very hot days this year , I may take him up on the free service next year and they are a-ok with me no harm no fowl . read more

WOW, I should have come here. First, 2 stars is an achievement of the worst kind.... I called Fix It 24/7 due to a circuit popping and shutting off the power, which included the sump pump and hot water heater. I had a lengthy call at 1:30 with the person who answered the issue. The call was odd. She said the person would call 30 minutes IF they were coming out. I stopped her and clarified twice, are you saying they might come out, or are they coming out? Both times she said the repair person was at another location and was definitely coming to our house when they finished. I called back at 3 and had the same conversation, and I was ASSURED they would be there as soon as the current job was finished. My husband then asked the person if we needed an electrician or a plumber. They agreed on a plumber, and she once again ASSURED him that they were on their way as soon as the current job was wrapped up. At 5:30, I called and received the answering service (I guess they are not 24/7 as advertised). The woman was completely inconvenienced and asked that I give them more time "because of all the storms in the area." There has not been a storm in over a week. She did not want to do any more than she had to. Needless to say, Fix It 24/7 never called and never showed. Besides being a terrible business, I had a full house of family that came out to celebrate my birthday. Our plans were delayed and delayed so that we all could take a shower. All six of us. So yes, they wasted our time, day, families time spent traveling from Texas' time, and there was no celebration. To say they suck is an understatement. read more

Avoid like the plague. Cancelled appointments, misleading marketing, horrible service and crazy quote in top of that.

My elderly mother-law was paying monthly for them to clean and inspect the furnace and a/c unit. Last year they told her she needed a $2,600 repair to the furnace which she did. This year they said her furnace was leaking and the parts they replaced the year before were worn again due to the furnaces age and over working. They also said her a/c unit was outdated and they could no longer service. They recommended she replace both for $20,000. Obviously she was concerned with the leak and the with the quote provided. I had two other companies look at both furnace and a/c unit. Both companies said it was a scam and found no leak or worn parts. They recommend performing an actual service and cleaning because Fix-It 24/7 did not do a very good job if it was done at all. Needles to say we cancelled the monthly scam and would never recommend this company. read more

Fix-it 24/7 - The quote from the scammers! - Plumbing Near Me - Golden, Colorado

They installed AC only with no duct work, I was mislead throughout and based on my research and the opinions of many, the $13,500 was totally out of line. I tried to get help from Tom Martino and others. Sadly there was no response. Don't use this CO. for anything! read more

Called them over the weekend, said they would come Monday. No response and heads up that they couldn't make it until I called them. Said they would be out the next morning. It's now almost 6 PM and no one. Not sure why they advertise as 24/7 and being fast when they aren't. read more

I called for the advertised $89 special whole house inspection that included furnace cleaning, water heater flush, plumbing inspection, electrical inspection, and energy audit. The furnace cleaning appeared to be done fairly thoroughly -- although they did not vacuum it out like other companies have done. Much of the work was done by a trainee. The plumber, Kelton, who came to do the water heater flush refused to do it stating it might not work after he flushes it and recommended getting a new one ASAP and that he would get me on the schedule with a sales rep -- how convenient for him. So both the furnace and water heater inspection "reports' where nothing more than part of up-sale attempts to get me to join a membership and do very costly new installations. They also said I would have to be a member for $29 a month to get the rest of the inspections (electrical and energy audit). I guess I will miss out on two more dishonest attempts to sell me more stuff! Very dishonest work, and deceptive advertising. read more

technician was unable to change flush kit. instead, recommended replacing a working toilet, he also bid $500 to repair a sink faucet. got a second bid for half as much, with no monthly fee. look around. read more

Don't use this company. Terrible customer service. Didn't show up for appointment on two separate occasions. Called them and person on the phone did not know what is going on. Told me someone would call me. Still waiting for a call. Not holding my breath. read more

Jacob was very helpful. I think he is the only one that thinks customer service and customers matter. Nic is a high pressure sales guy. I should have read the reviews before I called this company. I looked at their quote for a new furnace and then when I brought up that Jacob said that what I spent already would be deducted, $500 was added to the quote. The shady part is the link sends you to a portal, so unless you save previous quotes, you can't prove them wrong. Being that I had dealt with this for over2 weeks and the low was in the single digits, I just had them replace my furnace. The contractors that did that left a pile of dirt by my new furnace for me to clean up. I have other jobs I need to have done but I will not be calling this company. read more

Do not be pressured and use this company! I was a sucker and initially thought having the furnace cleaned for $39 was a great deal, and Tom Martino endorsed. Don't believe the Google reviews. Tom M. should be ashamed to market companies like this. Sadly, before they came for the cleaning, (I can't imagine what they would have caused or come up with during that process), my furnace stopped blowing warm air. I hoped to have them out and do the cleaning and repair the issue, but would only come for repair and then would clean at a separate appointment after repair was done. My regular company could have come out same day or next, but thought I would contact this company since they were scheduled to come out and clean the furnace. Their tech was quite the talker, promoting himself and his knowledge. He gave me a price of almost $1600 to replace the inductor motor. I questioned that, and he assured me that although they were slightly higher priced than other smaller companies, (due to 24/7 availability), that their price wouldn't be more than $100-200 more than a smaller competitor. It was during our coldest mornings of the year and I see clients from home, so needed to get heat running. When the techs left to get the part, I started researching the part, and could see they were overcharging me. I questioned the tech more when he returned and asked how much they were charging for labor. He told me he didn't know, he just plugged into his phone and company gave the price. I told him that was way too much. He called his "boss" who told him he could reduce price down to $1158, which still seemed high, but I was needing heat, and was waiting to hear back from the company I normally use for an exact price. They had already told me it was $600-900, but owner was getting back to me once she plugged exact part in. The price came in at $683 installed, with a reputable and trustworthy company. I was an idiot for giving this company a chance. In addition, they don't give you a receipt or documentation of what was fixed. What happens regarding warranty if this part goes bad? How can they not give you an invoice/receipt? I contacted Fix-It first thing yesterday, (Monday) morning and told them I wanted to speak to a manager/supervisor about the pricing, and cancel the cleaning. (Who knows what they would come up with during that scam?) I was called back by a representative from their office, assuring me that a manager would be calling me. I never got a call. I got on the chat this morning, and called in, and once again I am being told they will pass the message on to contact me. It is only 8:20 am, so hoping they do the right thing, but looking at previous reviews, I'm not hopeful. It is really sad seeing all of the reviews and others taken advantage of. I am infuriated with this company and with myself for letting them take advantage of me. If I actually hear back from them or they make it right, I will update this. Update: Got a call back and supposedly crediting me $100, which is not enough. Excuses were made based on the size of their company and expenses to justify higher prices than smaller mom and pop companies. Not okay. read more

I use these guys for all my heating, cooling, plumbing, and electric needs. They are always hard working and polite. Wouldn't use anyone else. read more

I would NOT use Fix-it 24/7 in any way, shape or form as they are terrible! I made an appointment a month in advance to have my A/C & Furnace looked at, cleaned and annual maintenance performed and the day of he appointment they did not show or call me, I called AFTER my 8 AM - 12 PM appointment time expired and they stated they would not be able to make it out this day. My wife went to our Condo and waited the entire time for them and they didn't show. They apologized and made me another appointment for today (6-4-2024). They did the same thing again today and didn't show up or call to let me know they would not be making it. I called 5 times toward the end of my 1 PM - 5 PM appointment time to make sure that someone would show up today and every time they told me that we were up next. I will NEVER DO BUSINESS with Fix-It 24/7 as they are horrible communicators and BLOW YOU OFF and don't even call to let you know what is happening. read more

It's a Sunday afternoon on Labor Day weekend, and after my kitchen sink got stopped up last Thursday afternoon, I got in touch with Fix-It 24/7, thinking 24/7 meant they'd be able to come pretty quickly. Around 4 p.m. on Thursday, I chatted with someone on line who said they'd have a tech call me to schedule an appointment, but they assured me someone would be able to come the next afternoon, on Friday. I'd assumed a tech would call me within a couple of hours of my on-line chat Thursday afternoon. No one did. The next day, when I still hadn't heard from anyone, I called the company at around 11 a.m. on Friday. They had no record of my on-line chat. They scheduled me to have a tech come out that afternoon. Mid-afternoon Friday, they called me and told me the tech had gotten hung up, and they needed to push my appointment to Saturday afternoon. I wasn't happy, but I said okay. They assured me I'd get priority because I'd been pushed once. Saturday afternoon, someone called and told me that the tech had gotten hung up, and they needed to push me - again. Only now they wanted to reschedule me on Tuesday, the day after Labor Day - three days away!! Believing that there was no guarantee I wouldn't be pushed again on Tuesday, and knowing I didn't want to wait that long, I told them no thank you, and that I would call another company. Geez. I've made a note in my contacts to NEVER call Fix-It 24/7 again. If I could give them zero stars I would. P.S. On a happier note, today at around 3 p.m., I called Rooter Town Plumbers in Parker, CO (near my home), and they had a tech at my house by 3:40 p.m. - within 40 minutes of my call on a holiday weekend!!!! What?!?! I was stunned (in a really good way). J.C., my tech, did a GREAT job, and it's all fixed, relatively painlessly. THANK YOU ROOTER TOWN PLUMBERS!! read more

After Fit-It installed a new air conditioner and electronic air filter, I signed up for the Green Club which provides annual inspections for AC, furnace, electrical, and a hot water heater flush. Electric Inspection - The tech recommended that my electrical panel be replaced. Fair enough, my home is 40 years old - I spent $1,200. He also, recommended that the power box be replaced for the AC which they recently installed. This should have been completed with the install. The tech asked to use my bathroom. Furnace Cleaning/Inspection - The tech failed to reconnect my humidifier, had to call them back out. Hot Water Heater Flush - The deal is that Fix-It keeps track of my annual appointments and schedules them. The hot water heater flush was due in May and they failed to schedule so I called in October. My appointment time frame was 8-12. I called at 11:30 and was informed that, on their end, my time frame was 10-2. During the flush process, the tech turned on the valve to my sprinkler system which had already been blown out. I heard water rushing out of the back flow and asked the tech why it was running and if he turned on the valve. He lied to me and said he did not (the valve is closed during the sprinkler blow out). Upon leaving, I asked him if he drained the water from the sprinkler line via the pin valve which he replied that he did. I checked and he had not...another lie. The tech clearly did not know what he was doing. The electronic air filter Fix-It installed requires specialty filters. I called Fix-It to replenish them and was informed that the cost is $275 for a box of 4! The employee I spoke to said he would order them and ship them out. The order was never placed. New techs receive no formal training. They do ride alongs with a more seasoned tech for a short time and then are sent out on their own. The Green Club is a ploy to get techs into your home to upsell products. read more

Back in October I had my heater maintenance/preventive and cleaned. The workers are very inexperience. When I called today because I believe my thermostat went out. The lady that answered was very rude. But it's not my first experience with rudeness. I should learn and stop using them. I don't recommend this company. read more

Let me start by saying that I am not an electrician, and not much of a DIYer either. Hence, when I tried to diagnose why my in-sink disposal was not working, I was sure it was an electrical issue. We had replaced the disposal a couple years before, and it had not given us any issues or indications that it was failing. So I called Fix-It 24/7. The people on the phone were nice and set up an appointment for the two days later. Our electrician (I regret that I forget his name) and his apprentice showed up right on time and I showed them to the problem. The first thing he told me, before he even touched any part of my house, was that it would be $260 to fix the problem. That was my first red flag. He hadn't even so much as looked under my sink or taken out a single tool. Once I reluctantly agreed, it took him about 2 minutes before he said, "The electrical is fine, your disposal is broken." Now look, of course I'm embarrassed because I thought I had made sure that the disposal was not the issue. However, when I apologized for wasting his time, he said "I can't charge you for that. How about $200?" Wait, what? This is a negotiation? He hadn't done any work at all. I said "Isn't this what the trip charge is for?" He could be in and out of my house in 10 minutes and have made $40 for his trouble without fixing anything. But no. Not this electrician. He then said "How about $150." I said, "Fine, whatever." And I thought that would be the end of it. So I encouraged him to leave. But, I guess he realized that I was planning on making a complaint, and then started looking for something to do. He told his apprentice to grab his cleaning supplies and then went out to my electrical box and started blowing it out with compressed air. Wow, what an incredible use of my time. At this point, I had told him he didn't need to do anything else and could leave at least three times. The only reason he stayed in my home is because he knew that charging me $150 for 5 minutes of "work" was problematic, so he had to do some menial task in order to justify his price tag. This was a terrible experience. Don't use Fix-It 24/7. If this is the kind of unethical people they are willing to employ, they don't deserve your business. read more