My 20 year HVAC service company was acquired by Fix It in the summer of 2020. I received a letter and a discount card, so I contacted Fix It in Sep 2020. Turns out, none of the records from the old company came over, because of Fix It's new systems. So we start out as a new account. They sold me a "Maintenance Club" membership but the discount card basically worthless because of a long list of services to which it can not be applied. They schedule and provide a service on 25th Sep 2020. During that service, the tech sold me a device to "soften" the AC Compressor start-up that he thought would cost around $200 with my Maintenance Club membership. The tech could not be sure since he did not know how to use their new systems. Fast forward to 8th Jan 2021 when I receive a bill for $500, after having no contact from Fix It (other than more worthless discount cards for my friends since I am such a valued customer) in the intervening 3+ months. Then on 9th Jan 2021 I get a phone message that they intend to file a lien on my property. I call the company today. The person, who said he was the Operations Manager, who was going to file the lien, had trouble pulling up my account, more systems issues. He had no idea why the discount, which was interestingly enough shown on the bill, but not applied, had not been applied. Nor was he curious enough to actually sort out what I presume is yet another systems issue. So to be done with these people, I paid the full amount and asked that my account be canceled. Clearly, their systems are a mess. Their billing may be fraudulent. And their service techs are at best misinformed or purposely misleading clients. read more

Fix-It 24/7 was recommended by my previous company that I loved (Builders Heating and Air Conditioning) when the owner of that business sold the company. I am not sure why he recommended them. I scheduled an appointment with them two weeks in advance of needing the work done, as the work needed to be done prior to some other construction work at my house. The day arrives for them to do the work, and no one shows up, at all. When I call them, I am told that the technician that was assigned got tied up with an emergency and that no one would be coming today. (I am not sure if they were ever going to call me to let me know?) I reiterate why I need someone to come out today, because the crew that is scheduled to come the next morning will not be able to complete the work, and ask for any other resolution, and they just say that they apologize. I wish I would have actually looked at Yelp review instead of simply taking the recommendation from the other company as I would have seen the track record in other reviews. This experience was completely unprofessional, and I highly suggest you find another company that does not waste your time. read more

Stay away from Fix-it 24/7. After having issues with our furnace we got conned into joining their membership program. They overcharged to repair our furnace but it was cold and we needed it right away. They insisted we changed our furnace for a ridiculous amount and glad we decided to wait. We got quote for almost half what they were charging. Then had another issue with our sprinkler valve. Again their quote was about three times more from other quotes. It's instante how much they overprice. So we decided to cancel our membership since we won't be having them do any work. Well, because it hasn't been a whole year, they now want to back charge us for any work done during the few months we had them. Even though we were paying them a monthly fee. It's ridiculous. Stay far far away read more

We made a reservation to have them come out and give us a a/c check up in May. They called us and said they had to reschedule us to June 26th between 1 and 4 due to all the a/c installs and repairs they had, but they put us on their Priority list. Well, it's today and it's 3:45... no repairman. I call and the young lady on the phone informs me that I'm scheduled for the next Friday, the 29th. I kindly told her that next Friday was July 3rd. I was put on hold, then she came back on the phone and started to give me a speech about how she was sorry we weren't called, but they are servicing a/c outages or installs first. She did say we were on the Priority list. I asked if they could give me a date... same speech. I told her to take me off the list, I would find a company that's dependable and will show up when they say they will. read more

NEVER, EVER trust high pressure sales! I hate people who TRY take advantage of woman homeowner. I called these people out because they advertise free service call. Tech came to house said my furnace and a/c were so old (less than 20 years) that both needed replaced. Sent out a salesman... "No"...he says, furnace only needs to be cleaned but A/C had to be replaced, and we will clean furnace free of charge when we replace the A/C." $20,000 he says with a smile. What he didnt know is that i had called and got 2 other quotes...I was quoted by 2 other repair men..$15K and 18K to replace both units. ( My Dad always said get 3 quotes before you buy anything big.) APPLES TO APPLES he said my high pressure salesman said... so I said show me details of everything you're gonna do, just like the previous estimators. I said I would have to think on it and no matter how he tried to get me to sign...threat of price increase by end of week...blah blah... I kept quoting the Meatloaf song ."Well let me sleep on it baby." So happens my neighbor who was shocked at the prices, knew a guy... that guy came out today! Looked at both furnace and A/C. Found that a squirrel chewed thru the wires on A\C and absolutely nothing wrong with furnace. $100 for service call and repair and furnace inspection. I'm chilling in my house now. Never got that APPLES to APPLES quote. Just a bottom line what it would cost to install a new A/C unit. read more

So The Tech came out and found that the unit was over charged. He removed some coolant and I signed up for their membership. They came over last Monday 9/12/22 in the morning and cleaned the AC unit and the Furnace. My roommate called at 4:00 pm saying the AC would not turn on. I called and they dispatched the tech and he came out and found a loose wire was causing the problem. I sent a message to Logan stating I would call him later. Today 9/19/2022 the AC unit is again not turning on. I had to call dispatch again at 3:20. The AC will again not turn on. The unit was fixed by your tech last Monday night around 10:00 pm after a thermostat wire broke after it was cleaned last Monday. I also requested that dispatch have Logan call me . This is the third time now. I tried to send a message for Logan the owner and Yelp will not allow a message to be sent read more

Had A/C serviced which was good, nothing to complain about. Then the plumbers came to do an inspection and sewer scope. Previous owners said this is a $100-200 job and clears out any clogs between house and road. Also had them take a look at a minor shower leak. They literally broke my downstairs toilet and charged $400 to fix the piece they broke while sewer scoping which did absolutely nothing and $500 for the scope which also did nothing. They did hand me a $10k and $30k quote to fix my plumbing. Then a $2k quote to fix the shower which they also made worse. Total scam. read more

We needed a sewer pipe repair for our 99 year old house. Rae and Matt arrived early and did a great job. Keith came by and was great too. A break in the sewer pipe was suspected and efficiently located to keep from digging up any more of the yard than necessary. It was repaired quickly and professionally. We would use Fix-it 24/7 again. But I must add that it was quite expensive. For me it cost 2-1/2 months salary. read more

Had these guys out to look at my underperforming AC unit. First guy quoted me like $6K to repair it and recommended we just consider a new unit. A 2nd guy came out the next day and quoted me $15K for the new unit. I had another contractor come out who identified several other repairs that this company didn't, quoted me $2500 for all of them, and finished the repairs in the same day. My unit now runs like it's brand new. Fix-it 24/7 is clearly running a racket. Don't even consider them. read more

Our furnace went out and we had a technician come which was fine and he told us that our furnace needed a lot of help but could be repaired. In a matter of minutes he called a salesman to come over to try to sell us a new air conditioner/furnace anywhere from 25,000 down to 15,000 in a matter of minutes. Pressuring us to sign as he used his cheesy sales tactics which were so text book we could've puked. It was the most bizarre thing ever! Like a dirty car salesmen lying right before our eyes talking to their manager. I wouldn't recommend this place for a second. Who does this? Beware!! read more

If you want someone that cares about having your business, call Flatirons Plumbing at (720) 669-2860. I had an appointment with them for today. We have a pipe that is clogged and preventing us from being able to wash dishes or clothes. They're too busy and needed to reschedule. The other option was for us to pay $140 for after hours work. So because they couldn't hold up THEIR schedule, I either have to wait until Monday or get ripped for an extra $140? I don't think so. Goodbye! -Click- If you want someone that cares about having your business, call Flatirons Plumbing at (720) 669-2860. read more

I had a furnace problem on a cold night ...couldn't wait til morning ... I called a bunch of places but only Fix-It could come out right away. There was a late night extra fee but I was glad to get it done . They had the needed part on the truck even read more

Fix-it 24/7 - "Fix-It"coming to fix it !! - Plumbing Near Me - Golden, Colorado

Not only did 24/7 answer the phone with an actual person at 10 PM, they also had someone out the next morning to look at my 50 year old furnace. After deciding it would be best to replace the unit, Caleb arrived within the hour and ran me through all the options. After we settled on a plan, they were able to get a crew out to do the install that very day. In less than 24 hours my new furnace was on. Charles and Tyler did an amazing job with the install and were very professional and respectful of my property. 24/7 also pulled a permit and their work passed inspection the first time. I highly recommend using this company. I know I will be calling them back to have them install AC as well. read more

I spoke with them About my main drain being clogged on a Saturday , we set an appointment for Monday, they called at 3:20 and said plumber would be there in 45 minutes, I don't hear from them so I call at 5:00 pm and they cancelled My appointment and didn't even call to tell me, turns out the won't do plumbing work On townhomes or condos, thanks for wasting my day! read more

I scheduled two weeks in advance for A/C and furnace checkup. The morning came and I received a text message at 7:46 am that the tech was ready to come to my house. I responded OK and they confirmed. At 8:48 am I texted back and asked where my tech was. No response. I texted again at 8:58 am. Again, no response. I called the Fix-it 24/7 phone number and was told meetings had run late. I called the same phone number again at 9:20 am and was told traffic was heavy. I was lied to at 7:46 am. I don't need to do business with a company like this. And this is a Tom Martino approved business? (he personally endorses them on television commercials) Makes me wonder about Tom Martino. read more

Denver, CO - My 2nd review of the humming furnace from Fix It. Fix It is not doing anything to replace the motor w/one that does not have a loud hum, they suggest I redo my entire furnace system - adding more air returns, replacing all the duct work throughout the house - that might help the hum!!!!!!!! All at a cost of THOUSANDS of dollars - just because of a $200 motor!!! For 30 years and 2 furnaces there has NEVER been any issue whatsoever with any humming sound, air returns have been adequate, and all the duct work has worked perfectly!!!!!!!!!!! That is UNTIL FIX IT! They took my furnace apart and WOULD NOT PUT IT BACK TOGETHER unless I bought a motor. And when that one hummed they brought in a more expensive motor that also hums!!! The cost of the 1st motor $1261 - the 2nd motor that was the "right" motor an additional $300. $1500 that I told them I can't afford, and the motor still hums! They have done nothing about these charges either. Can't even get anything in writing on warranty information. Their response to 1st review is to "call so we can work on making it right" seems to be positive. ***** EXCEPT when you call Logan "business owner" he will not take your call!!! I was told another "manager" Mariano would call - well it's been 3 weeks and NO ONE HAS CALLED.***** The words "making it right" have NO MEANING to FIX IT!!! read more

Most amazing experience with the most outstanding people. My initial request was for an AC and furnace cleaning. The AC report was great, I was very relieved to know that my AC unit is in good condition and wasn't going to break down any time soon. The young man than cleaned the furnace. The furnace report was bad. The previous owner of my house installed the furnace with a lick and a promise. But Fix It 24/7 came to the rescue! I wound up having to buy a new furnace, which is better than breathing in carbon monoxide. Fix It 24/7 did an outstanding job and the installers, Ronald and Alfredo, were top notch. Their work and service is superior than any other company I've done business with. I am beyond satisfied. I HIGHLY recommend Fix It 24/7 for any HVAC or plumbing need. Fix It 24/7 is the best in every way!!! read more

(not sure why Yelp thinks I am in San Francisco, CA, but I am in Colorado and this incident happened in Colorado) I needed an installation for my new kitchen faucet. I saw the ad online that they had free estimates. But, when the guy came, he started out by telling me I needed a pressure gauge for my house not even having looked at anything. He asked me about all my other plumbing "problems" of which I had none. I mentioned I had a humidifier leak that was now fixed. He brushed that off saying humidifiers were not plumbing. (water pipe and water seemed plumbing to me, but I didn't argue.) He tried to impress me that my whole "beautiful home" would be in jeopardy without having the right kind of warranted service person do this install. In the end, he gave me two options. One was for $505 and the other was $1,100. These based on the degree of guarantee of the labor! (the Delta faucet I had bought myself new, so I suppose that's why he wasn't offering to guarantee it) I said no thanks and was done talking, but he kept going on about his being a 26 year licensed master plumber, etc. I just said no thanks, but then he said he had to charge me a trip fee of $39. Whatever! I just paid it so he didn't keep going on about what a mistake I would be making if I had my handyman install it. My husband used to do all this type of work, but he fell and broke his neck so cannot do such things again. My handyman is very handy, but it is Easter weekend and I thought I'd just handle it so he could have a weekend with his family. I guess my point is that I did NOT get a free estimate and if you think you won't be pressured by this type of company to spend way more than you should, think again. Google the cost yourself. In Denver, it typically costs between $160 and $345 to install a kitchen faucet. So, yeah...Google it. (unless you have more money than time...that's the prey for this company) read more

I have been very happy with the sevice delivery for the projects completed in my home, but have some feedback for you to consider: -your brochure states '0% financing for all projects'. You should qualify this with 'select' projects and what those criteria are. I am assuming the purchase and installation of a furnace/ac is considered a project? On your website under 'financing' it shows more correct information 'flexible financing options', consider that exact wording on your brochure -break down the sales contract pricing for large items (eg. furnace/ac), a bottom line total is not helpful as it doesn't show any discounts for example GCM. The disclaimer under the total that all discounts and promos are included is essentially saying there is no discount. It also makes it difficult to compare your estimate 'apples to apples' for your pricing matching guarantee. -include the overall price including the financing over 10 years, I can calculate but I think fairness in lending should include this -don't use sharpie marker to write on control panel lables, the line is too thick to read clearly and it smears easy. Use ballpoint pen please -don't assume your customers know how your business is organized/operates. For new customers, give them an elevator pitch...it will make things easier later -respond to customer inquiries in a timely manner or let them know you are working on it. I have been waiting since last week for some answers and have had to call back several times to speak to several different people to get resolution to some, finally, yesterday read more

I've used this company a few times and have only had a great experience. The guys really take their time to make sure everything is taken care of and you're covered. I couldn't ask for a better experience. read more

I would caution anyone about using 24 Fix it, after I spent over $1000 with them, with deceased performance. I was having AC problems after a wire shorted out, so I called them and they fixed the wire appropriately. Next though we wanted to improve the performance, and clean the coil, however I was told by two 24 Fix it Techs that the coil was inaccessible and would need to replace my entire unit. So, not wanting to spend $7,000 at the first road block, I paid them $1000 to try and clean the "inaccessible" coil. This resulted in the tech incorrectly replacing the motor and causing my AC to hum so loud in the living room that I couldn't hold a conversation. They also told me that was not their problem LOL and said the dust they had cleaned out was so heavy that its removal was now causing the noise. Seriously. So I got another bid for the replacement equipment and called a hometown HVAC friend. He actually made the drive to Denver because he couldn't believe the quote, and I'm writing this review here now because my friend opened and cleaned the "inaccessible" coil in no longer than 2 hrs, and wanted to charge me $150. I gladly paid him $300 for his time. 24 Fixit is highly motivated to replace all of your equipment for thousands of dollars, or try to sign you up on their subscription HVAC cleaning (who actually buys that?) But at the end of the day, seemed lazy and incompetent. Told me they couldn't fix a piece which a competitor fixed in 2 hrs at a fraction of the cost. Oh yeah, best part, MY AC is amazing now. Seriously, though, I never liked the vibe from these guys. You're better off finding a Random contractor. read more

We used this company today to repair my hot water heat. The technician was very polite and knowable, He charged 1597,00 for a 2 1/2 hour job and one part that sells on Amazon for 89.00. The technician quoited a price and then later added in the 200. Call fee. This should have been added in the total of the initial quote. I feel he took total advantage of the fact that we needed a heater. Most companies do not charge 700 an hour for labor. This is very bad business. read more

Fix-it 24/7 - Plumbing Near Me - Golden, Colorado

just want to reply to my last post. when it comes to the customer service they are awesome, but after the sale it just kind of disappears.. all we are doing is filing a claim and they refuse to fill out a form for the claim, then our claim adjustor informs us that they are suspicious. What do you do with that? and told us that one of the parts we paid over 500.00 for the cost was 38.09. Good god, that's a lot to take in, yet even though they know that's what is suspected, they still refuse to even talk to the HVAC tech. Disappointing that they would treat a customer like that, but like I was told, they just won't do that, so remember that when your making expensive decision. read more

My complaint is about the fraud this company committed when it refused to live up the agreements contained GREEN CLUB MEMBERSHIP. The company stopped servicing the Mitsubishi split duct air-conditioning/heating units they had been servicing after I had signed up for their GREEN CLUB MEMBERSHIP, but did not reimburse me. i would recommend NOT signing up for 24 Fix/It's GREEN CLUB MEMBERSHIP for this reason. Additionally, their phone staff never sounded as though they had a true handle on what they were telling me, a long-time client, and I always got conflicting information every time I called. read more

This company cancelled our appointment last week and then I rearranged my day this week. They called 45 minutes ago and said the technician was on his way. They called back with no explanation saying they do not do my kind of air conditioning unit, but they don't know what kind it is. So unprofessional. They are also not with the better business bureau. read more

Unreliable and confused staff. Had an annual AC inspection scheduled for Thursday 4/27 (weeks in advance). Received call morning of appointment (at 8:30 when "window of service" was supposed to be 8-12 noon) that due to staffing the technician couldn't make it. Had taken a half day off and after the call went to work only to receive another call that technician was on his way. Rescheduled for 5/9. Called twice to check-was told at 11:30 the technician was "on his way" meaning within 20 minutes. No technician by 12:10 so another half day off work wasted. A/C technician actually came yesterday 5/11 but couldn't get one unit to start. Electrician supposed to show up today between 2 and 4:00pm. Fix-it called me at 7:55 to say the electrician was on his way. Clearly poor scheduling and complete disrespect for their customers. read more

Pricing extremely higher than other companies. Although I was very satisfied with the technician who replaced my water heater, the price was way out of line. I had an emergent situation, so felt stuck with choosing them. They refused to give me an invoice breakdown that my insurance company required, stating they were a "flat, fixed rate company" and won't give a breakdown of the cost (i.e. removal, installation, permit, pan, etc). When I called to get this information, Dustin was not friendly and seemed quite put-out with me and my request. Due to this, my insurance benefit was reduced majorly. I will never use this company again. Run the other direction and shop around! read more

I would give a zero if I could. Terrible follow up. Scheduled an AC repair visit for last Friday (no specific time which was understood) - took the day off and worked from home. They called at around 5 saying they overbooked for the day and obviously weren't going to make it. Said they could come Saturday or Monday...not wanting to miss any more work, went with Saturday and didn't plan anything too far from home. This time, NO CALL NO SHOW. Called to complain early this week, got the usual excuses and no real apology. Whatever. Then today I get TWO calls to let me know they overbooked for TODAY and could they come tomorrow. Seriously? First, I was never on the schedule for today and second, I'd think the complaint call and the "I'll never refer you or work with you again" comment would've taken me off their list. Apparently not. It's too bad Colorado Discount sold to these chumps - they were a good company. I wouldn't use FixIt 24/7 to change a light bulb. They would probably leave me in the dark again. read more

I have used the Heating, Cooling, Plumbing and Electric services offered by this company and am continually impressed at their high level of services and outstanding value. In each and every case, their techs have always gone above and beyond the job at hand to do something extra for me, at no charge. Their dispatch communicated effectively, so you can time your service to fit into your schedule and the techs explain fully what they are doing for you. There are no "hidden fees" or "hocus-pocus pricing" with FixIt. They're at the top of my list when I need something. read more

Furnace out. 4 degrees outside. I researched and troubleshoot the problem. Part is $250. Call this group as I need to work. Quoted me $1,900 for a furnace inducer motor and replacement. It's 5 screws and 5 min job. Easy fix. Told him that's outrageous price for a simple fix. The tech then goes to tell me that I can't buy part as a homeowner...they only will sell to contractors and that I'll have problems with my insurance company. All BS. This company tries to exploit people and situations. read more

I called this company on 6/14 as my AC was not working. They put me in a standby status which is understandable. They called me a few hours later and said they would not make it today and rescheduled me for Saturday between 8 and noon. I called at 1215 to check status. They could not tell me what my status was so I had them reschedule to today. There first CSR was so unprofessional I had to call back to make sure I was reset to today. I was not so I had this new CSR make sure I was on the schedule and asked for a call from a supervisor. As of right now I have not heard from anyone with this company. Meanwhile I did call another company who has already been here repaired my AC. I am anxiously still awaiting my call and appointment with these guys though. Cannot wait to see how long it takes. No recommendation for them. Avoid at all costs unless you just embrace a bunch of chaos in your life. Recommending Dave Logan withdraw his endorsement. read more

WORST CUSTOMER SERVICE EVER. SERIOUSLY. ASKED TO service two furnaces took over 8 hours, called them because the tech was dragging dirt everywhere and they told him the owner was complaining about him so he didn't want to finish. After he left I had the furnace inspected and it failed. Called and they said well we didn't certify the furnace. jeez not only are you terrible at your job, your service folks don't even TRY to make it right. NEVER USE THESE PEOPLE. read more

ac repair did replacement most expensive in colorado only worked for 4 days,, heat stayed with us wife is 89 and ill. i am 88 and also have medical problems. took 4 days to repair and 3 techs. will not need this co, again stay away. jf read more

A couple of hours after my review was posted here and on Google, I received a call from Fix It customer service. After explaining my point of view and hearing theirs (they charge by the job, not by the hour, three-year warranty, etc), we arrived at a settlement, which they followed though on. I'm under no false impression that as a result of a call with a friendly and empowered customer service manager that the questionable business practice that I described above will now all of a sudden be fixed and no one will experience again. I am still definitely put off by my experience. Their practice of charging by the job is perfectly fine, so long as that price is within a realm of fairness. There is no justification for paying more than $950 for a 45-minute job to replace a $200 pump. Again, I am not a plumber and had not the faintest idea what it would take to get my sump pump fixed or replaced. So, in advance of the work being done and with a nearly overflowing sump and more rain on the horizon, how was I to decide what is a fair price? I relied on the fairness and integrity of a reputed firm. I was let down this time around. It's sad that it took a negative review to get any action on their part. As I said, I had tried numerous times to reach them before posting my review. But, I am satisfied with the settlement and applaud them for at least reaching out and making it right. read more

Your company came out last season to clean my furnace, took it apart, and the tech said I needed a new motor. I asked the tech to put it back together as I could not afford a new motor. The furnace was in pieces all over the floor and the tech said he could not put it back, the furnace would not work!!!!! I felt I had no choice and bought a new motor, that I'm STILL paying for it, and as soon as it was installed it HUMMED! Several techs came out and talked about venting system may be at fault. It's not! I have lived in my home over 30 yrs and have had 2 furnaces - neither HUMMED. The humming started with the installation of this new motor. Now that the heating season is back the furnace STILL HUMMS! It is making my life in my home that I love MISERABLE - MISERABLE - with the constant HUMMING! PLEASE do the right thing and replace this motor with a motor that is the correct motor for my furnace that does not HUM! The response to my 1st review was to "call so we can work on making it right." This company STILL has not done anything! I am in my late 70s and hope to live out my life in the home I love PEACEFULLY! FixIt 24/7 PLEASE correct the situation you created! read more

To fix a drip, I was quoted almost $500 to replace one Kohler cartridge in my bathtub faucet by 24 7. This was with my membership discount. I called around and found out Kohler will guarantee there cartridges for a lifetime. No questions asked they sent both the 2 cartridges for free. I called Bernie plumbing and they installed both, fixed a slow draing sink and charged $150. Done in 45 minutes. 24 7 should know the parts are free! I am a senior on fixed income and saved almost $900 by not using 24 7. Their scheduling is often a problem with same day changes. Canceling my membership. read more

Worst customer service, giving evasive answers, right out lies. Kept us 5 days waiting to finally say they can't service a 2 floor townhouse! read more

I tried to book an appointment for the Tom Martino $39 Heating Special (The mentioned special is a complete furnace cleaning for $39), a month ago and when trying to arrange said appointment, I was told they were busy and would have to call me back. I agreed, and waited for their call...and waited, and waited...but they never called back. Fast-forward to last week, when I call Fix-it 24/7 again trying to arrange an appointment for the very same Tom Martino $39 Heating Special. When I called, the person on the other end of the line had no idea what I was talking about (feigning ignorance, perhaps) despite the special being plastered all over their website and hyped on Fox31 every weekday morning. They eventually acquiesced and agreed to make an appointment to service my furnace the following Monday 1/4/21, between 2-5pm. Come Monday morning and I was anticipating a call from Fix-It 24/7 to let me know the technician was on their way. But no call. Come 5:00 with no call and no technician I call Fix-It 24/7 and ask what's up, and I'm told that my appointment was bumped back 2 weeks because, "We're really busy with important appointments." Upon inquiring if a technician could come later in the night (they are 24/7 after all) I was told, "Well, we could do that, but the technician won't be able to clean your furnace unless he repairs it first." My furnace is fine, and I never told them I had a problem with my furnace, I just told them it needed to be cleaned. So not only does Fix It 24/7 not try to honor their publicized deals, not return calls, not keep appointments, and not bother to inform people about scheduling changes, they also try to bait-and-switch so they can upsell you services you don't need and never asked for. I always assumed Tom Martino's recognition and recommendation for a business meant that it was a reputable business that he was endorsing, but it turns out his name is worth as much as Fix-It 24/7's word - which is to say, worthless. Stay away from this company - there's plenty of other plumbing, electrical, and HVAC companies throughout Colorado, and you're better off going to any of them rather than being jerked around and lied to by Fix-It 24/7. Honestly, I should've known this company was trash - the jingle they use in their commercials is annoying as hell and practically unintelligible. If they willingly paid someone to put that in their commercials it's obvious Fix-It 24/7 is owned and operated by dullards. read more

It's extremely rare where I give a 5 star review. Derek came out to fix a leak in my kitchen sink drain pipe. Very professional, courteous, and friendly. Provided tips, options and advise for other plumbing work I need done. I will definitely call them when I'm ready! read more

A/C had stopped working and called Fix-it 24/7 to come and take a look. $40 trip charge, which I thought was more than reasonable. When the technician arrived, he was friendly and respectful. I told him that the outside compressor unit was not coming on so we walked out to take a look - I told him I thought it might be the capacitor. Sure enough, he tested the capacitor and it was bad. He said he had one in the truck, that it would be "four thirty five" for the part and he could have it done in about 10 minutes. I said "go for it". A/C fixed, time to pay the bill about 20 minutes after he arrived. "That will be $475 plus some tax". I said "WHAAAAAAT!!!". I thought he had meant $4.35 for the part (because ummm, that's a reasonable price for a capacitor). This particular capacitor was $4.18 online so my interpretation of 435 == $4.35 was not unreasonable. This place charges 100x the actual cost of a part - unethical. I had him remove it and leave - I paid the trip charge, bought the part for $15 at a local supply shop, installed it and the AC works perfectly fine. Beware of the drastic upcharge in parts done by Fix-it 24/7. 100x actual cost for a part - I told the supply shop this story and they couldn't believe it. read more