I purchased my vehicle from riverview two years ago. I went for my free inspection this morning and I was told that my vehicle would not pass because of a left front strut and an exhaust valve cover. this didn't make sense to me because I had just had the starter replaced 3 weeks ago and the mechanic told me the exhaust valve cover was a slight issue but would definitely pass inspection. the cost to fix it was $1100 and they kindly told me I could apply for a gmc credit card and get $250 off this price. I told them no and immediately took the car to another shop. the car passed inspection in less than an hour without any issues! apparently the free inspection is offered so the service department can fleece you when you get there. I will be reporting this to Penn dot and the PA attorney general. read more

Do not trust their Service Department. TLDR: Charge you $200 to diagnose issue with vehicle, provide incorrect information and then argue with you when you want your $200 back. So here's what happened. Purchased the vehicle in June 2018. Have done the majority of service at the dealership, all fluid changes, few mechanical "shift to park" issues after warranty expired, but nothing major. On 12/13/25 my 2017 GMC Acadia broke down and wouldn't move. Had the vehicle towed to the dealership to at least figure out what the issue was, figuring it's the worse case scenario. Sure enough on 12/15/25, service advisor Mark calls to ask what is wrong...i guess the notes never got to him from when I called in on 12/13 that it was getting towed in. Explained the whole situation of what happened with my vehicle when it stopped moving, said he'd get back to me. A short time later Mark calls back and says, bad news. It's your transmission and it's going to be at a minimum $8,500 and we have no time frame of when it can be repaired. The immediate panic of, well lets find a rental car until I figure out what I am going to do, where else can possible look at the car, who else can I trust, what will it cost. Do I just trade in (they offered me $1000 "as it sits"), sell the car to someone who might want to put the money into fixing it? I just had no real idea what I was going to do. Take a breath and start to call around. Talk to a few mechanics who were recommended to me and some others of what transmission shops are in the area that are trustworthy. They all said the same thing. I don't think it's your transmission, I think you have a broken axle based on everything you have stated. That's a pretty big difference in diagnosis. After a few days of calling around and waiting on some responses I get through to a different garage on 12/19/25. I have the vehicle towed at lunchtime to this shop for them to diagnose the issue, but before the vehicle can leave the lot, I need to pay Riverview GMC $204.05 for their diagnosis on the vehicle. Hate to be out that money but I just want to figure out what I am doing with my car. Vehicle arrives at new shop by 1pm, and within 20 minutes of it arriving, they call me to tell me that right now the issue is a Broken Axle and until the axle is fixed they can't diagnose if there is a problem with the transmission. That shop is upset for me because of bad info from the dealership service, and me I'm not overly pleased either. Shop explains they will replace the axle and then do their tests and we'll go from there. I call Riverview, ask to speak to Mark, to get a better understanding of what was done with the diagnosis. "We hooked it up to the computer, stated the car and it wouldn't move / go into gear." I asked, did you get it pulled into the garage and look under the car to do a visual inspection. "No, the car wouldn't move." I explained that their diagnosis was wrong and that if they got it put onto a lift, they would have seen it was a broken axle. And because of their improper diagnosis, I would appreciated if I could be refunded the $204.05. I was told no. Things got a little heated with Mark, and that is when I got to speak to his supervisor Dave. I started out calm with Dave. Explained the whole story (and if you are still reading, I'm proud of you) and explained that I don't think it's wrong that I be charged $204.05 for an improper diagnosis when the axle has to be fixed before the transmission can be properly evaluated. Dave then asked, if he gives me the money back and if this transmission shop finds and issue with the transmission that I repay them the money, since they technically weren't wrong. My return spin to him was if you properly diagnosed the vehicle, then I would have had it fixed at the dealership and maybe been out a vehicle for a day or two, and not in a rental that I was paying nearly $400 out of pocket for. After a few minutes and a call back from Dave, I did get the $204.05 back from Riverview, and Dave asked that I let him know how things turned out with the other shop, and I did. Remember when I mentioned that the other shop had the vehicle around 1p.m. Well at 4:10 p.m. on 12/19 I get a follow up call from the Transmission Shop that my vehicle axle was replaced and all of the tests they did on the transmission, including driving it around for a while they feel that nothing is out of place. Total cost for their repair. $450.50 and it was done in about 3 hours. Dealership had my vehicle on their service lot for 5.5 days, with no timetable for repair and a minimum $8500 charge. I'm glad I asked around (and would have anyhow) but I just wonder how many people they have taken advantage of at Riverview. I'll never go back there for anything and neither should you or anyone else you know. read more

This is my first experience with Riverview GMC/Chevrolet and my first Chevrolet I have owned since 1985. I visited dealer and had inspection and emissions completed on m 2023 Chevrolet Equinox. My service advisor was Tina. She could have been more friendly to me. I had stopped to introduce myself last week before bringing my car in for the inspection and she gave me a tour of the dealership which was above and beyond as far as customer service. I was impressed by her friendliness and assistance in getting my service completed. I also had time while my car was being inspected and browsed throughout the showroom. Each of the sales people I had spoken with were truly nice people and made you feel welcome. I will most definately come back to Riverview Chevrolet for all of my future car needs and work with Tina. Tremendous Experience read more

We had a great experience at this dealership. Lance Ross was a great salesman. We traded in our old truck and got a new 2025 Chevy Silverado 2500HD. Highly recommended. read more

Great sales and service experience. highly recommend. if you need a new vehicle go see Jared and Jared. excellent service

I would give this place zero stars if i could, i went in there to trade in a vehicle and knew the value of it, and yes i had negative equity to jump into another vehicle the sales person i had was awful some old miserable man that didn't even attempt to help us test drove two vehicles and when we started talking about what we wanted to do he told me they won't touch us, and the banks won't approve us, this man didn't even run a credit check, didn't even look at our vehicle for a offer and low balled us with a offer of 12,000 dollars for the trade in just flat out said he couldn't help us with either buying or leasing and said no car dealership would help us buying a car said we could travel all along 30 but realistically no one will touch us except maybe. Small mom and pop auto dealer with vehicles under 10 grand ... well realistically this jackass was wrong went to Kia got a estimate for a trade in for 14,500 and we kept shopping and we're gonna think it over Atleast Kia gave us a offer and would work with us and gave us estimated payments, we went to have lunch, and decided to try jeep and what do you know, they offered to work with us, they gave us the best trade in and financed us but hey we are untouchable... but yeah i would avoid this place... check out century three Chevrolet much nicer employees check out dodge, check out anyone else but these clowns... oh what also sucked is this sales person was more concerned with talking to his wife on the phone when i was test driving and trying to ask questions... oh well read more

Straight up lied to me Never do business here wasted time and just got the run around will be sure to let everyone know my experience with this business read more

First of all if I could rewrite this with no stars I would. I contacted Riverview Chevrolet Buick GMC in North Huntingdon to inquire about proration availability on my tires with little tread at 16,000 MI. When I took the vehicle in he measured the tires and I was told at that time the tires would be replaced at 25% proration cost through general motors. I made the appointment to come in the following week, only to have a horrible experience. The service manager Dan K. was not prepared for my visit and fumbled over entering numbers in the computer and printing multiple ro's before telling me he can actually give me 50% proration, but that the cost of warranty tire would be substantially more than the cost of retail tire. This seemed odd so I called three other local Chevrolet dealerships who all stated that this was not a general motors pricing strategy in any way and that the tire cost was flat regardless of warranty or retail. What I can assume from here is that Riverview was finding a way to fudge the numbers to put more money in their pocket at my expense. I've purchased numerous vehicles from the former Kenny Ross and the white oak Riverview location which was Tom Clark but will not support these locations ever again. I recommend you steer clear of their deceptive business practices, price gouging, inflated warranty pricing and most of all poor customer service. read more