This review applies to both locations. FAC has both good and bad aspects. I'll try to be fair. The bad - if you're used to a new, shiny club featuring stainless steel open areas and shiny tile FAC is not it. The buildings were built in the 70s and despite some remodeling at the West club both clubs are dated and somewhat dreary. At times it seems they are not even trying to (shower heads in the east club are mismatched, come on), tile is dingy, and both clubs give a worn out vibe. Some of the gym equipment has seen better days, esp at the east. The good - the staff is very friendly, their classes are varied and a lot of fun, both clubs have both a steam room and sauna plus a jacuzzi, and they always seem to have an ample supply of clean towels. Overall grade B minus. read more

Not worth the money they charge. At least half of the treadmills in the cardio section are out of service for months, not weeks. Older gym with decent renovations, but you can tell it's ran down and not properly maintained. For half the price you can join a franchise gym with less hassles. read more

We have been using both the East and West locations for about a year now. We did a group training session with Maddox last fall and signed on for an individual 6 week session as a couple after the Holidays with Maddox again. He is extremely knowledgeable and sensitive to the needs of the "mature" athlete. We both have various joint repairs and he modified our training to reach our fitness goals without further injury. read more

Great place! Have short-term options that work to get out of the heat in Phoenix! So many options.

Excellent facilities. Beautiful renovated mens locker room is modernized, well lit for flex selfies, plenty of self locking lockers, adonis ripped crowd of chatty jock bro dudes read more

One star for the lack of air circulation. And virtually no fans throughout the whole center. I was recently at a mountainside fitness center in Phoenix and counted the ceiling fans - 60!! Yes, Sixty fans while FAC West has 2 fans (and the other two ceiling fans have been broken and unfixed for the last four years.) read more

Still no effort on the broken equipment. At least give me a reason as to why you won't address this issue

Was always a 3 star gym for me which was fine I knew what I was getting myself into. But then today I asked for 2 regular sized towels and one small hand towel as I normally do (one for sauna, one for shower and the hand towel for the lift itself) . They told me "we can only give you 2 total". $70 a month and I can't even use the towels. Pathetic. read more

Really nice after the renovations!, and a good value compared to the other gyms in town. But it's time to raise the price to weed out some people. Especially in the evenings it has become overcrowded and overrun with the high school bro crowd. 4 at a time on machines and stations and always talking or on their phones and yelling like it's a high school locker room. I try to go later but there's no avoiding it anymore. read more

I'm not sure if yall know this, but I kind of LOVE going to the gym. I go every day pretty much. So if for some reason I have to miss it, like traveling makes me miss it, that shit drives me crazy! Back in September, we drove down to Arizona, the BEAUTIFUL! BEAUTIFUL! BEAUTIFUL! Flagstaff, AZ....for a dear friends wedding. We left Boise and I had to skip the gym that day, obviously lol. I missed the next day as well. Like a crack head does or a tweaker does...I was basically jonesing for the gym. Pathetic, right? Yeah, it kinda is. NEVER IN MY LIFE would I have ever guess that I'd love the gym as much as I do, buuuuuuuut.....ahhhhhh, I do! We arrive in Flagstaff on Friday. Before I left for AZ, I set up a temporary pass for Anytime Fitness. It's convenient if you're traveling. Gyms may be tiny, but like I said, for traveling, it's better than the hotel gyms. I go to Anytime Fitness on Saturday, September 7th. THEY. WERE. CLOSED. No staff! Seriously WHAT THAAAA??? So I immediately look for any other gyms and then I remember Flagstaff Athletic Club! The one of the westside of town, by campus....the one I worked at waaaaaay back in the day when I went to escuela en Flagstaff! My job there didn't last long, unfortunately...as I had to be to work at 4am. A student, having to work at 4am, when I spent every night at the NAU library.....I was a dork for all the right reasons, haha! So, as mentioned, I didn't last long. But it was fantastic to go back to this gym to actually work out! It's a beautiful club with amazing views from the weight room. I believe I added a pic when I checked in. Flagstaff is so beautiful. I've said this a million times...if for some god forsaken reason I had to ever move back to the pit of a state, I'd gladly live in Flagstaff. Ok, the staff was incredibly, incredibly sweet! 2 girls from NAU were at the counter. $15 dollhairs for a day pass, includes access to all of the gym, 'towel service's etc. I was trying to avoid paying for a day pass which I why I originally went to Anytime Fitness. But whatevs, it was worth it. I had an AMAZING work out! Their gym has so many machines, weights, etc that I pray my gym would get. A lot of FAC equipment is outdated though, if ima be honest. It still works, but this equipment was there when I worked there like...15, 16 years ago and I'm sure it's older than that. Anyone who goes there, knows it's hella old...the weight room is what I'm talking about. The cardio machines are newer and nice and the cardio room is massive, great views again, plenty of TVs etc. This is an exceptional gym ...even if I knocked how hella old their weight room and equipment is lol. If I ever go back to Flag for a visit AND....I WILL... I won't waste any time with getting an Anytime Fitness temp membership....I'll just go where I should be and that's at Flagstaff Athletic Club. (How's that last line?.sounding like something from a commercial haha! "ON THE GO AND NEED TO GET SWOLE?!?! LOOK NO FURTHER THAN FLAGSTAFF ATHLETIC CLUB! TO SATISFY ALL YOUR WEIGHTLIFTING NEEDS AND GOALS!" Ok now I'm being ridiculous hahaha! They have everything you could imagine tho...even racquetball courts and plenty of them too! It's a great place! Go! Get swole! Enjoy! Thanks yelpers! And people who are just looking up reviews! I'm ending this because I KNOW Yelp will tell me I've said too much if I don't shut up now hahaha! Cheers! read more

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Went for a day pass going through flag staff. Will Absolutely be going everytime I pass through for work! Weight room is exactly what i needed plus even had post work out protein shakes for $5, big fan. read more

Let me start off this review but letting the reader know a little history. I have worked in the health and fitness industry for over 25 years. I have worked with everyone from the top athletes to country club members. That being said, I would never, in all the years I've worked in the industry, treat a member with such disrespect as I received from the staff at FAC. I walked in to start my cardio workout and asked one of the staff at the front desk if he could turn on the golf match that was taken place on TNT. (TBS, Tru tv). He kindly said yes, and I headed over to the cardio area. There were about 4 people in the cardio area that day, and I found a place where no one else was working out, so as not to disturb anyone. Once I was settled, the gentleman came in and changed the channel as I asked. So, I'm a happy member, as he turned on The Euro Cup, Golf, and Wimbledon on the 3 TV's. BONUS!! BTW...Beforehand, the TV was set to Wayne Brady and Let's Make A Deal. (Probably not a common choice with such a big sports day/week at this time). About 2 minutes later, another guy walked in front of me and started changing the channels. I asked him what he was doing, but he couldn't hear me because he was wearing earphones at that moment. I had to yell to get his attention and when he took out the earphones, he informed me he was turning the channels back and that they were not allowed to change them. I asked why, and he said the manager said so. I then told him, I wanted to speak to the manager. He said he would go get him when he was done. A few minutes later, the manager on duty that day, Robb the Fitness Director, entered the room and told me they couldn't change the TV's, and that if I wanted to watch the match, I'd have to move over to a treadmill. WHAT?? I informed him how asinine this sounded, and if that's the way they were going to treat the FAC membership, I didn't want to be a part of it. I got off the bike, walked over to the membership office and cancelled my membership. To the reader, please imagine for a moment, that a member at my job/club wanted to watch sports or a certain channel while they worked out...and I told them NO! I would be out the door so fast and be flipping burgers down the road for minimum wage before I knew what hit me. Keeping the people healthy and happy, especially the one's who pay my salary, is paramount in my business. I was shocked that someone, and a manager no less, would act this way towards the membership. At the end of the day, I'm pretty sure they didn't hire this guy to run clients and members off. No one wins in that scenario. You know, maybe that burger joint would be a better fit for someone with this management style. Oh, and I sent this message to the owner and the GM of the club. Do you think anyone got back to me, or apologized? Of course not. This is what happens in Flagstaff when there is no competition and no drive to be better. You end up with under qualified employees, outdated gym equipment. This place needs to grow up! read more

I have the same complaint with all gyms but because it's close to a university they have more kids here that can't stay off their cell phone when they're working out. So frustrating when you're waiting for a machine. Wonderful front desk staff! They have all the machines I need to get a great work out. Will be a beautiful gym when they finish the remodel. Right across the street from the Hilton hotel I stay in so I can walk to it. They have weights that muscle men will be happy with too. Lots of cardio equipment here as well. read more

If you have kids it's great if you're visiting for a couple weeks it's awesome. If your a local looking for a gym look elsewhere layout is extremely weird and tight with majority of the equipment old and there is no natural flow to the gym. The highlights are the amenities nice pool as well as hot tub and sauna read more

Great amenities and staff. Nice place to find inner strength. Country club feel at affordable prices.

As expected the FAC responded to my review with the standard (I have red the same thing with almost all the multiple negative reviews) lame response.. ..." we are sorry your experience was bad.... Come back again and let's us have another shot ...." As expected NO personal contact From the management, Karla C, to really find out what the problem was and how they can remedy the bad experience had by a paid visitor. No apologies for the bonehead at the front desk for hanging up on me. NO Offer to remedy the situation or offer a refund or even a complimentary "day pass". Actually it isn't a day pass because you can only use it while you're in the facility. Got to get that right. It's called a day pass but it's only a 1 time entrance fee! They don't tell you thatI! I'm still looking for the negative stars to leave the appropriate amount for FAC. My continued recommendation is to find another place to train while you're in the Flagstaff area. Save your money. They don't want you there as a visitor. That much is crystal clear. read more

Pool is green high chemical kids have to be warned Outdoors Jacuzzi Michelle the manager is rude read more

I have been a member for several years. Although the outside facade and landscaping needs sprucing up, the facility's weight room and jacuzzi and fitness classes are exactly what I need and I pretty much love it.. or thought I did. The problem I have is with the desk staff, particularly the young woman who works on Wednesdays in the morning. She needs some instruction on customer relations. Overall the front desk staff has been helpful, friendly and welcoming since I've been a member, but I have to ask her every single time for a towel or lock: she never asks if I need anything-and she never says hello or smiles or gives any kind of greeting at all. Is it an age thing? I'm in my sixties. It's getting so I hate going in when I see her working the desk, but my yoga classes are scheduled when she works, and I'm not going to miss those. I wish she'd be relocated to the back office or something. Not the face of FAC you'd want to be greeted with when you come in-I think she might hate her job, but it's making me think about finding another place to work out. read more

The staff is incredibly friendly generally, but especially so in the kids club. If you go frequently, the $8 per month membership for a child is great value as it will get you up to two hours of care a day. I prefer to work out in the evenings when I always get my pick of equipment or lane in the pool. I'll even have the sauna to myself most nights, which is great for someone who doesn't do small talk when fully clothed, let alone in the nude. But crowding isn't a big issue at any time of day, except perhaps very early in the morning. Not the most modern or sophisticated health club you'll ever join, it is a place that grows on you. I would give It four stars, but feel I should reserve that for the FAC location on the other side of town since it has more amenities: An outdoor pool, tennis courts, basketball courts, sand volley ball courts. But one membership gets you in at both places! read more

Great place. Very clean for as busy as it is, easy in and out, all the facilities are in good shape. The place has a unique layout and is larger than most clubs I've been to. Plenty of showers, nice hot tub/sauna/steam (generally clean enough to feel comfortable in), and large enough you can find your own space except when it's super busy. The downsides, the free weights section is too small during busy times (3pm-6pm I would suggest skipping altogether unless you're a people person). I would prefer fewer machines and a few more racks/benches for the space. They do have a good variety just a little too small a space. Personal preference. Also they are only open until 11 weekdays, 9 on Friday and 8 on Saturday/sunday. This is not conducive to my workout/work schedules so that is kind of a bummer. Probably not a big deal for most people and I will adjust. Overall it's a great club that does deliver what it promises and even my short term membership was quite affordable for the amenities. Great staff, towel service is a nice touch and not so common these days. read more

Although a bit dated, FAC offers some great classes for all fitness levels. The staff is always friendly and having two locations is very easy and convenient to go. The outside hot tub on the West side seems very dated (from the 80's) so that should be updated for sure. FAC has two pools and a lot to offer for a reasonable price. read more

FAC offers an amazing opportunity to workout in a friendly, non-judge mental environment. The machines are never unavailable and if they are, there are multiple alternatives. The facilities are both really nice and never dirty. My only complaint was the Independence Pass Certification. My kids wanted to take advantage of the freedom, but the process was a big hassle. On the West Side, the trainer was slow and monotonous (the appointment was supposed to be one hour long, but it spanned over almost two hours). On the East Side, when I called to make the appointment, the front desk woman had no idea what I was talking about and she had to go ask someone about it. Overall, extremely well thought out places and great service. read more

I was a member of Flagstaff Athletic Club for about 10 months, and I have really mixed feelings about my experience. To begin with the positive, I think they were upfront about the facilities and resources available at the club. The vast majority of individual employees were customer-service oriented and reasonable to interact with. The hourly staff in particular are doing the best that they can and the problems that I had were clearly the fault of management. The main reason I'm giving FAC 2 stars rather than 3 or 4 stars is that upper-level management was completely and utterly indifferent to the concerns of members. Just one quick example: when I registered for a class that cost an additional fee beyond my monthly membership, I went to pay at the front desk. I was informed that the front desk didn't issue receipts and that I would receive a receipt as soon as the accounting department processed it. This was true whether I paid in cash or whether I paid in credit card, which they wanted me to write out on a slip of paper that would be run through a computer later. What?? This practice may have been acceptable 40 years ago when FAC first opened, but this is completely unprofessional in 2019 when computer systems can process credit cards automatically and when data breaches are a real concern. I challenge FAC management to explain why they still follow this practice. There were also a few other more minor incidents where I expressed concerns to FAC management that were addressed in the moment but never dealt with more substantially. The vibe I got was that they think they're the only game in town, so they therefore don't really have to address member concerns. This is of course their choice, but I know that I'm now happier elsewhere. read more

This was a nice gym that has been neglected for years, t.v.s dont work,filthy and often overcrowded, only two showers, cardio equipment that should have been replaced fives years ago. Management is in Colorado and out of touch. To costly to join go somewhere else. read more

Their response and new regulations to adjust and make the club safe during the Coronavirus are simply inadequate. They have "policies" in place but they are not followed. Staff are not wearing masks behind the front desk. 3 out of 4 cleaning stations were empty or out of supplies while we were there. We did not see any periodic cleaning by staff. Other customers were NOT wearing masks throughout portions of the facility where it is not possible to social distance (hallways, etc.). In the weight room the equipment is not far enough apart, and no one is wearing masks. I was truly disappointed. I've been a member for 15 years and will be looking for a new gym. read more

So as far as the gyms go in Flagstaff you have only a few choices. The best aspect of FAC, is the two locations it has on both sides of town. Both gyms have pools, which is excellent. I prefer the westside location for the lap pool, and way less children. The east club is definitely the more popular one with families. The outside pool is nice and perfect in summer. Inside pool is saltwater and good for diving. As far as facilities go, the gym isn't the cleanest and I always feel gross when using equipment. They try, but it really just feels dirty to me. Being a germophobe, this is a huge downside. Pricey too. Overall can't go wrong if you have kids and all, but other gyms in town now that are cheaper, newer and cleaner. read more

Good place for a good workout. Staff is friendly and place is clean...but felt a bit cave-ish in there. It's an older club. They would be smart to demo the bldg and build a modern facility. Will prevent big chains from moving in and stealing market share. read more

Kenny teaches a great yoga class! $12 for a day pass.

The quality of this gym has dropped greatly. Another review mentioned broken cardio machines and it's true. The cardio room machines are older and really should be up graded. The weight room could use new cable machines. Again, there things that are just plain old and need to be replaced.... For what is charged per month, the equipment should be of higher quality than what is provided. The locker rooms are not very clean. They should be cleaned every night and am guessing that is not happening. The upside is that those who work there seem to be helpful and friendly. They have good hours and some good classes. Don't know that I would recommend this gym to anyone.... read more

Nice little spot to get your workout in. Nothing fancy, but they have all the necessities from rumble rollers to bands and medicine balls to dumbells and cardio equipment. Def come back here when in town for work read more

The best option for price and amount of amenities in Flagstaff. You get access to both facilities multiple pools and plenty of classes. The free weights get busy at times but that happens anywhere you go. Many times during the year they have deals on sign-up fees so it makes it even more affordable. read more

I left a review earlier about having a problem with expired swim lessons. I am very happy to say that FAC read my review and reversed their decision! Thank you! read more

Too many of the machines are broken and have been for several weeks. Some of the treadmills have been at the gym for at least 18 years. I would have cancelled my membership some time ago but I have many friends at the club and that is the only reason I have not canceled. Many of the employees are great people and are professional but it is frustrating to have the equitment broken and in need of repaire. read more

There are two locations for the Flagstaff Athletic Club. I workout at the westside location on Rte.66. There have been a number of improvements and remodels over the years and all have contributed to make FACW one of the best gyms in Flagstaff. There is a huge cardio room with a vast array of current equipment. A central bank of televisions and cardio theater help pass the time if you did not bring your own music. There is a 25 yard lap indoor pool, numerous racketball/squash courts, group fitness and a spinning/yoga room. Circuit training is available upstairs with either Feemotion or Cybex equipment. The weight room is spacious enough that you have room to move and are not confined in a small sapce. An upstairs stretch area include mats and a couple of Freemotion Dual Cable Cross machines. Both the mens and womens locker rooms have recently been remodelled and upgraded to a very high level of quality. I do not use the services of a personal trainers but those that do will find a number of very talented trainers that can help them achieve their goals. Overall FACW is a very well operated and maintained athletic club that offers the user a large range of choices. This is a credit to the owners, GM, fitness director and maintenace personnel. I am very happy that we have such a nice facility in Flagstaff. read more