I came to this place to find some products for my daughter to dye her hair i was also looking for advice on what are the nest products to use unfortunately my experience here was horrible. There was an associate there just staring at is waiting for who knows what but at no point ask me for help. Based on the reviews it seems there has been no improvements or willing to make changes. Second person I encountered did ask me for assistance however rather than be helpful she seemed to not want to help me but judge my questions I felt they were very rude , I quickly grabbed what I needed and went to the line which wasn't moving. There were workers in a corner chatting away and not caring to assist the client. It's a shame because I feel they don't care since it's the only beauty store around the area. If you are able to find another place that will be more than happy to help you I recommend you go there. My experience here does not recommend this place its needs lots of opportunities for improvement. read more

Valentina is the best!! She is very attentive and well-educated on the products. I recommend her if you need a very good customer service.

Daniela was very good in her customer service. I really appreciate her honesty and service.

Valentina was such a great help. Help me find the right product on my clients. Every time I come, she helps me out and goes an extra step that she doesn't have to. It really makes a difference. read more

Be careful at this place. I noticed that they sell some knock offs and/ or damaged and old products and they are super rude when you try to return a product that is obviously not an original. I purchased Moroccan Oil Stying gel, if anyone has ever used these products you would know they have a beautiful and distinctive scent. Well, the gel had a horrible chemical odor that I didn't even want to put that on my hair. I went back with my receipt and explained and the lady even smelled it and she had the audacity to tell me that this was normal. This experience was enough to convince me that some of their products may not be the legitimate brand. That and the fact that the lady (the manager) was not only rude but adamant about not returning or exchanging this obviously damaged product. Buyer beware at this place. read more

All of them have a nasty ass attitude. I had called before to make sure it was worth my trip and it wasn't. Whoever answered the phone has to learn their products better. read more

Horrible costumer service. The cashier the most horrendous person. If she is not happy doing this beautiful job. She need to look other kind of job where she can be rude. With loyal clients. Thanks you so much. read more

They have any and every beauty need you can think of, whether you are a business owner or an end consumer. The prices on some of the items are definitely not as good as one would think for a "beauty SUPPLY" store, but if you do buy in bulk they are willing to give discounts. The one thing you can't expect is good service. The service is SO WRETCHED it is almost not worth going. The cashier will continue the conversation she is having with her co worker across the store at decibels that hurt your ears. PLUS if you do not speak Spanish you will have to make it clear. They do not speak English. For the needs of anyone who mixes their own hair colors (who me?) or has specific needs its a necessary evil. read more

As a retired hairstylist ( in love with my profession, I can honestly say that this is the most thorough beauty supply I've ever been to, That have everything you could possibly want or need, from shampoo to makeup to furniture, and for most people that don't know what product to get they have specialized staff on each isle, and the BEST products on the market. read more

This place is pretty great. They have everything from nail polish, shampoos, conditioners, hair gel, hair dryers, tweezers, hair brushes, you name it they have it. Something's are priced reasonably some things might be pricer. I would consider it a pretty good beauty supply store. The only reason why I gave it three stars is because every person's attitude in there sucks. You might find one person on occasion who is happy to help you but on the most part... no. read more

What I don't like about this place is the ladies that work there they are horrible, they never smile, you can see that they are not happy working there It's a very beautiful store but they don't speak English all of them speak Spanish very loud their customer service it's really bad they need a better training, they don't try their products and they says the owner told me that this cream its very good but I never try it, that was very funny I think the only one that try their products is the owner because they don't know nothing. read more

It can be a hit or miss here. I wanted a salon quality blow dryer and didn't want to pay retail so I came here. If you're in the area, it's worth it. I've been super happy with certain purchases and disappointed with others so I'm mixed. The pro is they deliver (I believe they still do) to salons on the miami area so if you're a licensed professional, you get a larger discount and with an ample order amount- you'll get it brought to you. They offered that service a few years back, I hope they still do. Yeah I got a badass blow dryer but it stoped working shortly afterwards and so here I am with frizzy hair wondering why a player gotta fret through all of this. Nail polish heaven for those aficionados who live for different shades of pink or whatever color you fancy. I will say it's a million times better than Sallys though so if you have to pick, just end up here. read more

No bathroom access available Terrible customer experience

Flamingo beauty supply is by far the biggest beauty supply store I've ever seen. Very organized and well stocked, very clean and an incredible selection of brands. They offer education, sell wholesale, sell to salon professionals and direct to the public. All in all a really nice store, and one that I've recommended to others many times. read more

I was paying when I noticed while the merchandise is being processed you can't see the prices rang at the register. I asked the attendant and she became very defensive and unprofessional. She said that the prices are never incorrect. I made a comment that even at Walmart they make mistakes with prices. She was obviously annoyed and bothered that I asked. The floor staff was very nice and helpful, the register attendants, NOT SO MUCH! Educate your staff, they need to know about customer service. read more

Worst place to go do your shopping. This place is a waste of time. And don't get me started on how ridiculous is the protocol to enter. I came in with my own gloves that have been freshly put on and sanitize and my face mask. I have been a professional stylist for over 40 years, so I know how to keep myself safe and protect others. A very nervous but respectful gentlemen asked me to takeoff my gloves and put on, hand sanitizer. After that with my hands wet from the hand sanitizer that they provided, I had to put on some cheap, flimsy, terrible fitting gloves provided by the house. Nobody seem to have after that an intelligent answer to my questions. I got tired of wasting my time and decided to ask for management. Here came the manager/owner, and instead of answering to my hello, followed by my concerns and my few simple questions, She just wanted to look who to blame. Now I understand why everybody seems so nervous, hysterical and confused. She made me feel uncomfortable and I really did not appreciate that. And to top it all off, at no time she wore gloves nor a face mask. What a disrespectful and Inconsiderate woman. By the way if you don't speak Spanish, don't bother going in this place. Listen,my first language is Spanish and I don't really mind, but I'm just telling you, if you're not fluent in Spanish you're going to have a hard time communicating with anybody on the floor. Everything looks nicely displayed but the brands and the prices are not all that. And In the salon equipment show room area, I have never seen it so cheap. Needless to say that it's going to be a cold day in hell before I ever go back to this place again. read more

My blow dryer & flat iron just died so I needed to take my frizz ASAP! I did my research before going in so I knew the pros and cons of some of the products. Flamingo had the BaByliss Pro cheaper than amazon which is where I would ha e purchased it but since I live in the area I decided to stop in and I regress to my initial statement...my other one died. I was tended to by T'Amy and she spoke English and Spanish. She really knew her products and was able to make some suggestions for what I was looking for. read more

Awesome place for beauty supplies very professional they also have a repair shop inside as well and will deliver out to the shop and salon as well very helpful with an question concerns about product read more

They don't have everything I need but they do have a lot and the staff Lola especially is always helpful! I can get in and grab supplies fast and show my license at the check to receive my professional discount. Marco is always in the back ready to help with any machine purchases or questions. It's convenient and large enough that if you're in the beauty business you'll definitely find something that you need there . read more

Flamingo Beauty Supply - Flamingo is selling Miami spa conference tickets single or two days!!! - Cosmetics & Beauty Supply Near Me - Doral, Florida

Service here SUCKS! Big time!! Bad service, rude customers and employees alike.

I came here on a Saturday around 1pm. The place was filled with customers. There were plenty of staff around helping customers. I got lucky to speak with Claudia. She was very knowledgable & helpful. I was looking for a new flat iron & she showed me several options. She went out of her way to help me find a hair product to use on my hair before blow drying. I bought a $70 ceramic hair iron from hair art. I had one previously that lasted me 9 years so I decided to go with the same brand. I was very happy with my purchase and the customer service Claudia provided! read more

This review is in regards to the technician on premise. I believe the gentleman is Cuban, so i will be speaking about him, not the shop in general. This gentleman is a horrible person to deal with, all he does is mock you, not be straight forward as if he really hates his job, no customer service skills, none. Brought 2 blow dryers for check ups, one with burning smell the other with a hizzing engine noise. Technician never called back to let us know they were ready for pick up, we had to stay on top of it, said he fixed it when he really didn't have to once we asked why they still have the same issue. Very shady, not reliable, came back home and decided to open them up my self, frustrated and decided to see what was wrong, technician did not do anything at all to them, i ended up fixing them myself. Horrible el servicio del tecnico, muy mala persona. Cuidado. read more

For any salon owner this is usually the to go place for salon furniture. Unfortunately my mom bought 2 salon chairs since we have added more stations and they are falling apart! One of the chairs when put fully down the foot rest falls off and the other chair the foot rest is in ground level. To push the chair up its also extremely uncomfortable, sometimes if you push too soft the chair does not move, and if you push too hard it goes all the way down. The whole structure is extremely flimsy, and as mentioned is falling apart. We have 4 other chairs that have been in the salon for over 15 years and they look more new than the ones we bought a year ago! We had also purchased 4 washbowls and they have needed to be repaired since water is constantly leaking out. Which I admit can also be a set up problem from the people that had put together the wash bowls, but just as the chairs the wash bowls are made with cheep materials. One of the washbowls is also cracked, which I have no idea how that could have occurred since you only wash hair there, its not like a whole bunch of weight goes on it. Save your $$$ and buy salon furniture elsewhere! Also, the people that work in the registered are a bit rude and the people "paroling" the hallways watch you as if you're gonna steal something. Side note this place hardly has English speaking people. read more

Pretty much the most inefficient, useless, rudest and dumbest people I have ever seen (and all under one roof). They are overstaffed yet no one asks if they can help you, that's because they are busy gossiping about their personal lives. When someone finally "helped" me, she pointed in the direction I needed, mumbled a couple of words and walked away. Not one person smiled in the whole establishment, I've never seen such a thing. I don't think I will be returning. read more

I went to Flamingo for the first time today. I felt compelled to write a positive review, especially after reading so many negative reviews. I will state that I am a non-Spanish speaking woman. During my shopping experience I was approached by three different staff memebers, three different times and in three different sections of the store. Yes, I was spoken to in Spanish by all three women, but as soon as I advised I did not speak Spanish, they each immediately spoke to me in English. There were no atitudes or rude behaviors. I was graciously helped by everyone and my check-out was fantastic. I was even told what my discount options were and which would be more cost effective for me. That, in itself, is rare. The prices were considerably less than any other beauty supply store I am a member of, and that is before my discount! Overall, fantastic experience. read more

Yey, I found the perfect store with all the beauty supplies a girl can wish for and the prices are very reasonable :). OPI M, Essie, and Orly nail polish. I did not give them all 5 stars because the cashier was a bit rude. But I will definitely go again. read more

Perfect place to find everything !!!!! From nail polishes to pro products. Pretty good customer service read more

Customer service it's in existent at this location to day the least . When I asked if I could pay in a register other than in the one a professional with a large order was paying after waiting 20 minutes on line ; the answer was that it was my fault because I did not asked before . Like I'm managing the place . Horrible read more

OMFG this is the Costco of Beauty Supply stores. They have EVERYTHING. I was in Heaven all of the OPI polish & hair care products I chase online were all THERE, if you're opening a salon of any type, they have it all, a one stop shop. I found my Dominican shampoos, a hair dryer, polish and other things all for under $200. read more

This place has horrible managers! It can cause less but is it worth it having bad customer service! I was recommended by an employee to buy a product. After I opened it, the product was horrible and hard on my skin. I came back to speak to the manager so I can exchange it for the product that I usually buy and after waiting for more than 15 minutes, he/she couldn't even come out and speak to me. He/she just told an employee that they cannot do anything for me. For sure this place doesn't care about their usual customers.. Now they lost one more! At the end, it is just better to buy and Sally's or amazon where customers are always first. read more

I would have given 5 but i can't im so sick of feeling so pissed off every time i check out!! I mean they are not ONLY super slow they are complete ding dongs. Who bags 3 gallon jugs in one plastic bag?? A two year old would know that's too heavy and will break. On a positive note its very clean and organized. I don't think they have the best prices. La tejerra is much cheaper for salon owners. read more

This place has great stuff, but like everyone stated poor customer service and you cannot return anything, which is a horrible policy. Their customer service is HORRIBLE... I am going somewhere else. Beware! read more

This place is packed on the weekends and it's not a small hole-in-the wall place. I would say they have over 20 parking spaces which are at a premium when they are busy. If you are not a Spanish speaker good luck. Don't expect to communicate above the most elementary level. The woman on the haircolor isle tried to speak with me and mostly succeeded at the basics. When I asked someone else a very basic question she replied in Spanish that she didn't understand. I didn't have any issues with the cashier. Not pleasant but not rude. No one here is friendly. FYI they do carry Italian lines of haircolor that can be purchased without a license. It's not the same stuff as in the salons, but it seems to be pretty good. Prices at this place are very good. I suggest if you can go during the week do so for better service. read more

I come here for all my beauty supply needs. They have a great variety of different beauty products at great prices. And you do not need to be a licensed beautician to shop here, which is great. I mainly come here for hair color, shampoos, conditioners, and hair products. They have a HUGE selection of high end and economical brands that could appeal to anyone. The reason I gave this place 4 stars instead of 5, is because the staff is not friendly at all. They never greet you, or ask you if you need help, ever. If you have a question about something you need to look for someone and ask them. I feel like considering that retail is dying, this is almost something crucial to a successful retail business, but oh well. All in all its a great place to shop for beauty products, and there's ample parking too! read more

Mrs. Diane and the entire crew are very helpful!! I love coming here to get the latest nail colors. They have hair and nail supplies. I hope they have some acrylic master classes soon. If you are a beauty professional be sure to stop by. They also will deliver to your salon. read more

Would love everything about this place except the service. Sometimes the staff is use and impatient. They have an amazing selection of gel polishes and even have bogo deals which makes them stand above the rest. read more

I have been involved in the beauty business most of my life, and I have never seen or experienced a more complete beauty supply store, no matter what you need or want they always have a trained personnel to help you, and the products are nothing but the best in the business, some people may find it expensive, but you get what you pay for. read more

worst customer service, specially the man that repairs the blow dryers Roberto. He did not call me to let me know how much it would be before working on my blow dryer. It cost me $20.00 to fix it. I wanted an estimate first. They have no consideration for customer and on top of that when it was ready, no one called me to let me know it was ready. My blow dryer sat for almost 1 week until I called for a follow up. So do your research and find another beauty supply repair. too expensive plus they just fix it without giving your approval. ZERO STAR read more

I asked for a product through the phone and the woman who answered did not want to tell me the price of this product and when I finally got it after asking and she yelled through the phone. Terrible customer service and should hire people who can attend the right way. Not satisfied at all read more

Not good attention for the professionals, lines are ridiculously long it is a waist of time. Just order your staff online and get better deals too! read more