Flash Garage Door Service did a great job of fixing my garage door. I filed a claim through my home warranty, and Flash was assigned the job. They were prompt, courteous and professional. Joe was awesome and went a little above and beyond by re-wiring the internal door switch for me with a new one. He checked everything to ensure that there were no more snags in the rollers and mechanisms. Thanks !! read more

They charge me $125 for emergency services ???!!! when it's an open day of business and I even asked if I just wait a day do you NOT charge 125.? They said yes. This struck me is highly unusual. They came to my home about an hour later. Both workers are fine however I thought the price well over $500 PLUS the $125 was extremely too high based on the research I've done. I quietly paid the $125. I DO NOT RECOMMEND this business to anyone.**EVER*** As follow up, called Plano Overhead and they did full job for $305. Details in my review at that site. read more

We are American Home Shield. We knew only door opener was covered but we did not know what went wrong so we used AHS. They sent out Monty from Flash Garage Door Service. He gave us relief that only cables and rollers needed repaired. We also got a new remote and he programed our vehicles for us too. I had gotten four estimates before Flash arrived. The cost was mid range but the service was excellent. Monty did warn us the cables loosen because our spring was getting old. We will wait till it goes out, and then we will call Flash again. read more

This company was assigned to us through American Home Shield to fix our malfunctioning garage door opener. We were given a windows from between 2- 6 pm when a technician should show up at our home. Around 5:45 on (Friday) the day of the appointment we received a call from the technician saying that he was running behind on jobs and wouldn't be able to make it to our house, and that he'd have to reschedule our repair. We rescheduled our appointment for Monday @ 3:30 pm. When Monday at 3:30 arrives, the technician never shows, we never received a phone call, and we had to find a new company to do the work. This company is unprofessional, unreliable, and I wouldn't trust their work based off of their lack of integrity and time management. read more

Filed a claim through my warranty. Garage wont open and I have a 10 y/o so I consider this situation a potential emergency when my only car is in the garage which wont open. I called and left a voicemail Friday night about needing emergency service. (Their site claims 24/7 emergency service availability.) I just received a call and was told the first available appt was Monday. I asked for emergency service and she said through the home warranty they don't provide emergency service. They will only schedule for the week beginning Monday. Obviously this company is not concerned about customer service, accepting new jobs or reputation. Do not use this company. read more

My home warranty company called Flash Garage Door Services to repair my garage door. Tyler was the tech assigned to the job. The appointment was scheduled between 1pm and 5pm. Tyler did not ultimately arrive until somewhere between 8pm and 9pm. It was determined that repair to the circuit board was required. Rather than being replaced, it was repaired (or so I thought). Tyler also added a brace to the door that was not included in the repair cost and that I paid for out of pocket. Approximately 6 weeks later, the door failed and was not opening as it should. It would work intermittently. and then stopped altogether. I reached out to Tyler and he said that he would come look at the garage door opener. I sent him a video of what the door was doing. I had to reach back out to Tyler at least twice to ask when he would look at the failed repair. He did respond once, but ultimately never showed. My garage door is still not working and I have paid for a repair that did not solve the problem. I would not recommend this company for the above obvious reasons. read more

I called in a request to my home warranty company and they sent Flash Garage Door Services. I expected the company to provide the services necessary to resolve my garage door problem, but my technician, Grant, went above and beyond. He did a top quality job and fixed the existing problem and then explained how to maintain my door for maximum results and life of the equipment. He did a top notch job. I will definitely be calling this company again in the future and plan to continue annual maintenance with them. Highly recommend! read more

I thought I was going to need a new garage door opener but the Flash technician said it only needed a small coupler. He replaced it and it now works fine. Great service, professional, on time. I will certainly use them again if needed. read more

Our door had a tear in it. They came out and said we needed a new door installed. Nathan and Tim both came out and were very knowledgeable, thorough, and courteous. Will definitely call Flash if I have any problems. Highly recommend calling them if you have garage door and/or opener problems. read more

Junior was very professional. He figured out the issue and repaired it. He was quick, efficient and very friendly. We will definitely use them again in the future. read more

Eric was very friendly and knowledgeable. Got in and got out. A bit expensive. I.e. no parts needed and took less than an hour for $238. read more

I'm usually skeptical when a business has too many five-star reviews (I know yelp has systems in place to prevent fraud, but I'm still skeptical). To anyone who reads this, I assure you that my experience with Flash was worthy of five stars. I called to replace a broken garage door spring at 3:30 (on a weekday) and by 4:15 everything was completed and paid for. The technician, John, was professional and efficient. The cost for this spring repair was just below the $200-$300 range I found while researching costs. As a woman who usually answers the door with a dog and baby in tow, I look like someone who is willing to buy unnecessary "upgrades" and warrantees. I'm prepared for long sales pitches when I get a quote, so it was a very pleasant surprise when my options were simple and my quote was reasonable. Scheduling service and the payment process were easy and quick. I was very impressed with the whole process and i'm a little shocked that took less than an hour start to finish. read more

Ron came out promptly & was very courteous & professional. I'm very pleased with my garage door repair & would definitely call them again if needed. read more

"DO NOT use this company." They are crooks. They want to charged me $125.00 To balance my garage and it's not even what the problem was to start. now all the sudden it's the problem because the home warranty company doesn't cover anything that has to do with the "DOOR" it's a damn SCAM. Bret is a thief and this company should be shut down. why American Home Shield Uses them after reading reviews on Google Makes me so damn mad. it cost me $75 for them just to show up. then he stood there staring at the door. keep in mind he was RUDE RUDE RUDE the whole time. he then proceeded to inform me that the belt needed to be replaced based on what my Husband told him on the phone that it was going to cost me $80 to come back plus $125.00 to balance the door. After I said I'm not paying you $80 to come back and put the belt on it's not my fault you don't have the part. he then informed me he was going to do me a favor and not charge me the $80 to come back that it would just be $125 to balance the door. (If he told the Home Warranty Company it was the door being unbalanced that they would not cover anything. It's exactly what he did) I waited a week for them to show up. now he's telling me it's going to be another week before the part even comes in. I asked if there was anything he could do so that the door was easier to raise. I'm 5'5 and weigh 120lbs. I couldn't push the garage door up never mind the fact that unless someone is holding it up I can't get my car out. He's Response "NO." I waited a week for them to show up now he's telling me it's going to be another week to get the belt. now because he lied to the home warranty company about what the problem was they will not cover any of the repair. so rude and unprofessional. I'm fighting with American Home Shield to get another company to come out. I wish I had read the reviews before I even let this guy in my garage. DO NOT USE THIS COMPANY you will regret it trust me. read more

My sons car was trapped in the garage because the spring broke on the garage door. We scrambled to get her to work, myself to work and my son to college. I called Jonnie who answered the phone and asked if there was anyway she could help me this evening. She called around to see what service person was close. Service man John came and fixed my garage door on 30 minutes. These folks are a class act and I recommend them wholeheartedly! Brian G read more

I had Good Guys Garage recommened to me by a neighbor who was very happy with their service. My garage door motor was running but not pulling the garage door up. I called and spoke to Kory. He asked me a few questions about my opener (make,model, what is it doing, etc). We set up an appointment the next day for him to come out and see what the problem was. It turns out that it was just the plastic drive gear had finally failed. Kory had it replaced in short order and for a very fair price. He also lubed all the hinges and moving parts and gave the entire opener system a check. When my garage door finally does hard fail, I will be calling Good Guys Garage for sure! read more

My door sounded like it was about to fall off the rollers. Eric came out yesterday and returned today with parts. He was in and out in no time. Very courteous and professional! read more

Filed a claim through my warranty as our garage door frame, wire, and rollers were in serious need of repair from an accident. Junior came by with such an incredible personality and eagerness to help us! Not only did he repair the frame and the rollers, he went above and beyond to ensure our electronic receivers were functioning correctly. If there is anyone I would ever wholeheartedly trust our garage door with, it is without a doubt Junior! Please give him a promotion!!! read more

When my husband and I moved into our new house the garage was super loud and rickety. My tech showed up on time and did a fantastic job. He offered maintinence to help the door run better and expertly educated us on proper maintinence to avoid a crashed door. I wish I would have recorded how loud the door was before because it is incredibly quiet now. I always forget to close the garage door, so the tech installed a failsafe, so they door will close itself after five minutes of being open! Such a great company. I highly recommend them. read more

Flash Garage is as good as it gets! Today I had issues with my garage door opening and my car was STUCK inside my garage! I was supposed to leave today for a road trip for the holiday weekend. I made several calls to try and get service today and no one could do it. Finally I found Flash Garages number and they made it out to me within a few hours, and had my car free and door operational in no time! But the awesome part was that they came in about $100 dollars less for the service than anyone else was quoting me. Will be using them again for future issues. Thanks for the great job Flash team! read more

I was very disappointed in the service due to 1) the technician told my husband the Warranty Service would not cover what the problem was; 2) when I called the office to ask why (since technician didn't tell my husband) and was told by Sean "it because your garage is detached from your house, however since you have to pay anyway for a service call we can fix it that way you can get something..but just so you know we aren't allowed to tell you anything..call the warranty company"..I called AHS and was told, the technician stated your "garage door and tracks was the problem and they are not covered".. Flash Door Company just lost AHS a customer!!! read more

I've now used Flash Garage Door Service in two homes. And they are consistently prompt, professional, friendly and do great work. I'm the type of guy who likes to hover and watch and learn, and the techs have always been extremely accommodating and friendly, even giving me tips on what products to use for maintaining the garage door myself. Big thanks to Flash (and my tech Shaun... whose name I'm probably misspelling.) Thanks! read more

Based on the reviews for The Good Guys Garage Door Company, I contacted Flash Garage Door Service and was given an appointment within 24 hours. Jess showed up at 7:40am & had my automatic garage door fixed before 8am. As a woman homeowner, and despite my being an attorney, I am sometimes spoken down to & misguided when it comes to repairs but I can assure you that was not the case with Jess/Flash Garage Door Service. He didn't try to sell me more repairs/services than were necessary. While I didn't obtain quotes from other companies, the cost of the repair and basic maintenance was more than fair and reasonable based on the price of other home repairs, and especially given the emergent nature of this issue. I will not hesitate to use this company again & request Jess, and have already recommend him to my neighbors. read more

I purchased a garage door from Flash Garage Door Service today. My time and professional. It is my pleasure to give them the highest marks. Thank you for a job well done! read more

Fast, professional service. Very helpful with instructions on the little details for my new garage door. I would use this company again. Junior was the man who came out. Did a great job and reminded me to keep the hinges lubed. read more

Very knowledgeable explained everything. Prices are excellent. Wide variety of garage doors and door openers to pick from. I would highly recommend for everybody to use Flash Garage Door Service. read more

The technician was very unprofessional and rude. He was unable to repair our garage door with American Home Shield because he stated that weight of the added insulation caused the garage door to malfunction, but the insulation was simply pieces of styrofoam that weighed less than 2 pounds collectively. Not to mention, the styrofoam had been placed on the door before we bought the house two years ago and was never an issue until now that there's a REAL issue with the garage door opener that is unable to be repaired due to two additional pounds of insulation. read more

We have used several garage door companies in the past and Flash Garage Doors goes over and beyond. From one company to another it is great to be able to count on your people. Always have believed if you take care of your people they will take of you. I have learned this from my military background and Flash Garage Doors surly instill's this in their people. If your looking for honest people to repair or install new construction doors commercial or residential. Flash garage doors is the guys you want on your job. read more

I have to agree with the other reviewers! Normally the businesses and tech's that American Home Shield sends out are the worst! You usually get a nasty receptionist scheduling you and then a tech that's mean and doesn't know what they're doing. HOWEVER, this was completely NOT the case with Flash! The spring snapped on our garage door and we called American Home Shield on Friday afternoon, Flash contacted us within 15 minutes of submitting our issue and would've scheduled us for Monday if we didn't have a previous engagement - so we set it for Tuesday. The gentleman who I scheduled with was very kind and set up the appointment for Tuesday between 9-1. As promised, I received a call at 9:45 from Kenny that he'd be to our house in 15 minutes. Sure enough, he was and he was very nice and super professional! He not only replaced our spring, but also answered my questions and educated me on the garage door (this is mine and my husbands first house/garage - so I welcomed the knowledge!). I would most definitely use them again - and I suggest you do too!! read more

Kory was really helpful & very professional. I used him based on reviews here, and he was as good as everyone said. He quoted a price over the phone for spring repair, showed up same day, on time, and fixed the problem. He also adjusted the door, added a bracket (no extra charge) and made sure everything was in good working order. He is easy going and friendly. I asked him for business cards so I can spread the word for him. A guy like him deserves the business. Call him and have him fix your garage door or replace it - you won't regret it. read more

So update to this review ... I called my home warranty company to let them know they need to relook the garage company they are using . I found out that when the company did the paper on their end to submit to ahs they justified the pricing by saying it was another part and the springs, so to the warranty company the quote looked valid. I then ended up explains to them the only thing they told me and quoted me for on my end was the springs. I ended up emailing a copy of my quote to the warranty company showing that they only quoted me for springs... the warranty company looked at the going rate for spring repair and say the company was way out of line for the pricing and that the quote they gave me did not match up with the paper work submitted. read more

Hi, I received a service from this guy's as three days ago and Erick did a very good job in my garage door. I definitely recommend 100% this business. read more

Kory came out same day to fix torsion spring. Fixed it perfectly. No up selling at all. Quoted over the phone what it would cost. This is the guy to call if you have garage door issues. read more

I echo everything the other reviewers have said about The Good Guys and Kory. I had a spring break on my door on a Saturday night. I called Kory late Saturday night just expecting to leave a voice message. Instead Kory answered and set up an appointment for Sunday afternoon. He arrived on time with his son, was very professional and friendly, and finished the job in a couple of hours. He quoted me a reasonable price over the phone when I called and that was the final amount charged. I highly recommend using him for any garage door installations/fixes you may have. I've used at least 3 other garage door companies in Dallas prior to calling the Good Guys and those 3 prior times left me feeling like I was either overcharged or that the service technician had been trained in customer service by the prison system. read more

Kory was outstanding. I called to get a price and his was the best price by far( i called 4 companies) He showed up 20 minutes before the appointment time. He replaced the broken spring and adjusted the door and garage door. I will always use his company. Thank you very much for an outstanding job. Wendy Bell read more

Garage door wouldn't opened. Was something about a coil or whatever. Called these guys up, they scheduled and fixed it the very next day. Reasonably priced and the service tech was a really nice guy. I'm very happy with my service and I recommend anyone with garage door needs to give these guys a call. read more

Good guys is now part of Flash. They came out within 2 hours of my call and fixed my door for a reasonable rate. A+

The name of this company says it all! Our tenants could not open their garage door due to a broken spring and needed it fixed FAST. We called Kory after seeing all his positive Yelp reviews and were so glad we did. He even replaced a second broken part at no extra charge! If we ever need garage door work done we won't need to search up any other names, we have our go-to guy now. read more

Kory replaced two springs earlier this year on my double garage door. He was attentive, the price was competitive, and he did not try to sell me services/part I did not need. The springs are working great. I recommend this company. read more

Excellent and prompt service. Repaired my automatic garage door for 25% of the cost quoted by another company in the city. Very professional. This will be my go to guy from now on. read more