They did an awesome job fixing our tire puncture. Quick. Friendly…read more We really appreciated how everything went. $25 cash. A bit more than we have paid in brooklyn but that's ok!

OMG. A true series of unfortunate events…read more I have been driving around with my tire indicator shining bright on my dashboard and kept stalling, telling myself I would deal with it later. Bad idea. I just got off the Hugh Tunnel on my way to Jersey for work, heading toward the Lincoln, when I suddenly heard the weirdest noises. Next thing I know, my tire completely busted. Of course, being in the city makes everything harder. Finding a tire shop out here is nothing like Brooklyn, where there are ten shops within five miles. I looked up a place, drove all the way there, only to find out they were closed. At that point, I crossed my fingers and hoped Carlos Tires would still be open and thank God they were. They were quick, professional, and had me back on the road in no time. Truly a lifesaver. If you ever need tire help while you're in the city, I definitely recommend them

No longer on 18th Street. Now 0n 48th Street between 10th and 11th. My brake fluid hose broke…read morewhile driving in. No brakes. This garage took care of my car right away. Fair price. Good people. I would most definitely take me car back there if I need to.

This place is no longer located at 436 W. 18. New location is 38th between 10th and 11th. Big…read moreshop. Good for inspection, oil change, tire repairs, TLC or emergency repairs. Save yourself a headache. Don't visit during rush hour. Unless you are heading to NJ anyway. If you must visit during rush hour, definitely use the 38th street entrance.

Brought over my car after getting a flat from driving on a screw they plugged it and fixed it in 15…read moreminutes cheap and easy highly recommend

Went for a nail in my tire, I was in and out of there in under 10 minutes. I should have figured…read moregiven the name. Good pricing, do recommend

Took my car in for an oil change. Picked up the car, it was street parked without the mirrors…read moretucked in--and the mirror was stolen. They offered to fix the mirror (great!), went back to pick it up a week later and the mirror was brown/gold and clearly a different color than the original mirror. So now I have two mirrors that don't match. So I ask them to fix this with two mirrors that match, another week passes and finally get the car. I thought ok they finally fixed it, we can move on & all is well. Then, this week I get a notice of an unpaid ticket in the mail and the street markings/date are while this car was at this shop. They parked it during street sweeping and didn't bother paying the ticket or telling me about it. So now I'm stuck with a ticket, a mirror that still doesn't quite match the other one, and a month of a hassle over getting..an oil change.

Any of our cars that aren't covered by dealer warranty come here. Bring them all our issues from…read moresimple spark plugs, engine lights, oil changes. They have fair prices, prompt service, friendly staff. Have ordered tires online, had them shipped here and they've installed them. Never leave feeling I've been hosed, they're never looking to tack on extra work while they have the car like dealers do. We're all glad to have a mechanic who can be trusted. Recommend!

Only had inspection done. Never had my car inspected for license plate light. Needed to be…read morereplaced and was charged $30. A lot for a $2 item and a 10 minute fix.

I had my oil changed and NYS inspection done. Very easy, pleasant, fast experience. I will…read moredefinitely be going back.

Came in with an exhaust issue that my dealership screwed up and wasn't willing to resolve…read more These guys took a look, came up with a practical solution, and had it fixed in under 30 minutes. Very fair pricing and no upsell. Highly recommend.

Ozzie was extremely helpful to my daughter who had the Cadillac converter stolen from our reliable,…read morebut old model Honda in New York City. She would've been stranded coming home for Thanksgiving and he was answered all her questions (and my husband's )thoroughly and took care of the issue in a timely manner

Wonderful and affordable service. They attached a new sideview mirror for me that I'd purchased…read moreelsewhere, done in 30 minutes, and only charged me of the half hour installation instead of telling me that there was a one-hour minimum. I highly recommend and totally trust them. Have been going for many years

George, Cliff and the crew were great. They did a great job, got me taken care of as promised and…read moregreat communication. I checked their reviews, which are mostly stellar, but found the negative ones interesting. A few people were unhappy they charged for diagnostic time. I am in the service business and every hour you pay a technician needs to be covered so I completely get that but I guess a few people think they should get free services. My experience was just fine.

I took my car to the pep boys at 2633 East Tremont avenue in the Bronx yesterday to buy four tires…read morefor my car. I was told it would take 2 hours and this was after taking off time from work. Literally 5 hours later I discovered that my car was done on my own because I saw it out back - no one told me anything. It was hardly anyone of them than myself in the waiting room all this time and I heard loud shouting and arguing going on in the repair bays so I have no idea about the mechanics or their mindset. Frankly I have zero trust it was done correctly or that the tires were ever even balanced the way that they were supposed to be. I'm going on a very long drive up to New Hampshire and back this week and when I called their complaint line was told that someone would get back to me in 48 hours - but I need to have this actually addressed so I can have the tires that another location removed and balanced and put on properly by Monday morning. No promises are being made to me that this will be done in time or how that leaves me if I am driving long distances on tires not properly installed or that they will take any responsibility for shortened tire lifespan. I'm extremely dissatisfied.

I got excellent service at the 21st St (Long Island City) Pep Boys for my older car on two…read moreoccasions recently. The first was installing a tire and the second was more comprehensive work. On both occasions, Rey K. was the customer service rep. He communicated everything about the repairs up front and offered a fair price. The work was done efficiently and expertly using high-quality parts. I think it helps if you take advantage of their computerized system and order your repairs on the website, then call ahead in the morning to make sure they have the parts, before you go there. I've had only good experiences at Pep Boys.