Needed an oil change ASAP and they got me in. We're super nice, super friendly and appreciated them…read morestaying late. They were also super honest and showed us the part that was broken and did the best they could while working late for me.

I have done my oil change many times here. Last time they stripped my oil pan drain plug. They put…read moreit back and told me. Today I went again for an oil change told me about the stripped screw and when I told them they did it, they fixed it again but this time they charged me extra claiming that the oil change price changed. I always thought of them as honest and fairly priced. Now forget it. I won't go there anymore. I know that losing a customer is nothing for them but still I wanted to express my disappointment and regret.

I was in need of an oil change SO bad & am new the the area. I can across this shop & I am thankful…read moreI did. I was able to get in & out in less than 20 mins! Great customer service. Thank you so much!

Mechanic did not do service requested and lied about it . I supplied 6 coil packs to be installed…read morewhich were after market . When I picked up my truck the factory origionals were still on it and untouched. They still had trail dust all over them and was not the brand I had dropped off with them , then he tried to lie about it

I have taken both my cars to Provision Automotive in the last year. I honestly felt that they went…read moreabove and beyond to repair my car. Although I do not live in Melissa I feel it is worth my time to bring my car to them for diagnostics and repairs. I felt they were honest, professional, and the prices were very reasonable.

This is not the place to got for your auto repair needs. They lie to you and do no do good quality…read morework. They quote you a price for something and when you go to pick it up it double or triple the price they quoted. No phone call for communication saying it will be more. STAY AWAY FROM PROVISION AUTOMOTIVE! My vehicle was better before I took it to them. Spent a bunch of money with them and now I need to take it somewhere else to fix what they messed up.

Best mechanic ever! Keith knows his cars and is as honest as you'll ever find in a mechanic. He…read moreeven goes out of his way to find ways to cut costs on parts/fluids/oil and passes those savings on to his clients. He has worked on my Lexus for years and I am always impressed with the repairs, but equally as impressed with the integrity and compassion that I receive. (Maybe mechanics might be embarrassed by the "compassion" comment, but I always feel heard, considered and blessed....first time ever when it comes to auto repair! He keeps my car in great running condition! Thank you Keith!

Amazing service, great pricing. great people overall and very helpful, very professional. will…read moredefinitely continue to use!

DO NOT TRUST WALMART WITH YOUR VEHICLE! Tire install - 55 min service took 3 hours with a 20 minute…read morebreak (they notified me they would not be working on car for their break time.) Broke my tire pressure sensors and lied about it. Broke my dash camera charger. Refused to notify a manager and file a complaint. Refused to make anything right time of service.

Worst oil change ever. Didn't tighten the oil filter and spilled oil all over. They had to do it…read moreagain then when I got in my car, there was an oily rag on my windshield wiper. Oil on my console and armrest. Now there is a puddle of oil in my garage.

I had to take my car in to have a brake light and turn signal light replaced. They got it done…read morequite quickly and didn't charge me for it. I have taken my car there in the past and will continue to take it there in the future. Great service and friendly people. I highly recommend.

I was told to go here for an alignment on my car. I made an appointment and was there for about 45…read moreminutes when the man who helped me at the front desk came back with an estimate on what needed to be done on my car. HERE IS WHERE THE ISSUE STARTED. He sat down and informed me that multiple things needed to be done on my car, and they needed to be done before I could get my alignment, including a NEW CV AXLE which I had just gotten done a month beforehand. If I would have never gotten my CV axles replaced before going in, I wouldn't have known they were trying to rip me off. I told the worker that I had just gotten my CV axles replaced, and he first questioned me on whether they were my CV axles that actually got replaced. Then, when I showed him my receipt, he went out to talk to the mechanic, and then CLAIMED THAT THEY DIDNT NEED TO BE REPLACED, and there was just oil on them, that's why he thought they needed to be replaced. A grown man, came and tried charging a 17 YEAR OLD WOMAN $500 DOLLARS TO REPLACE SOMETHING I HAD GOTTEN REPLACED THE MONTH BEFORE, and then goes to tell me he made a mistake, and it didn't need to be replaced. Enough said, the moral of the story is to either get a second opinion, or don't go to brakes plus. Below is an image of my receipt for the work I had gotten done, and a month later, told by brakes plus I needed the same work done, and then went back and said they made a mistake and I didn't need the work done because they made a mistake.

Great work at super reasonable price. Turn around time was exactly as promised! They fixed my curb…read morerash and after the repair it is absolutely impossible to find.

Fixed the crack in my wheel--welder did a great job and it rides perfectly now. Thank you.read more

I never had an issue with them until today.i came in with a complaint..I want trying to get…read moreanything free or a refund or trying to sue..all I wanted is to tell them that they left off 4 pins..and I wanted to know why they did not inform that the pins were missing..they Informed me that they did tell me via the comments section on my paper work and that there to busy to tell everyone about every issue..and that most customers feel like they are being cheated..a lil communication goes a long way..and a lil sympathy does as well..shrugging ur shoulders ten time and saying I probably left off the pins and was trying to scam them

Please do not come here for any mechanical needs. They…read morecharged my friend $1,100 for a new alternator and the problem still wasn't fixed. We took the car over a span of three days and the manager could never give a direct response to what the problem was. Picked it up for the last time today and he gave a run around answer about all the possibilities till | asked specifically what did he touch on the car to fix it, that it just didn't fix itself. His response, was oh it was just a relay. My friend kept trying to get a better understanding of what the ideal problem was and he kept repeating and starting saying that he was cutting her off that to not come back there no more which we will not be. Very poor management and seems to take advantage of women. At this time we still don't know of the problem is fixed. On their website, they have listed that they are a full service mechanic shop. That's not the case. This problem was above their ability and they should have recognized that from the start. Needless to say, this place is a fraud.