The owner is a bully, I only asked for a timeline on repairs after 4 weeks of waiting. He blew up, yelled, told me he would put it together for me to pick up. My experience, stand up for yourself he will destroy your car. I had to trade my truck in within a week due to the truck using a quart of oil a day-after the repair. His delays ruined my business, as this was my work truck. Poor service, no communication, complete give a damn attitude. . Honestly, I got the feeling that he was on meth. I believe if his towing service wasn't the city contract and impound yard, he would have been out of business years ago. read more

Pulled me off 75 where my car died in the sketchy construction zone that has become our daily drive. Had me back on the road a day after parts were delivered. Larry is a no nonsense guy who didnt sugarcoat things, but got my car fixed for a reasonable price. read more

It won't let me give zero stars. If I could give less than that, I would. Have had the absolute WORST experience(s) EVER. It's plural because after he kept my car for 2.5 months, I still had to take it back and pay more for him to fix what they already 'fixed'. Was told he replaced the parts with OEM parts, but after taking it to another mechanic, it was discovered that he did not replace with OEM parts, but that is what we paid for. The mechanic also sent photos of cigarette butts under the intake manifold which only confirms the lack of respect his shop has for his customers vehicles. He supposedly has a 12 month warranty on parts and labor, which is stated on the invoice. Rightfully so, I absolutely DO NOT want that man to touch my car again. No one would after our experience. Well, he will not do the right thing and offer a warranty on the parts and refuses to reimburse for any of the labor...because "it's been 7 months." If my math is correct, that's less than 12. I can't afford for him to have my car that long again, just for it to not get fixed! DO NOT TAKE YOUR CAR THERE! Larry is extremely rude and unprofessional. He is horrible at communicating. You will have to keep calling to see if your car is ready. There's a reason he has 3.8 stars. I'm surprised they are that high. After I already dropped my car off, I was told I shouldn't have gone there. Others felt he is not trustworthy and he is unethical and lacks integrity. He sweet talks and makes promises and sounds like a super nice guy until you confront him with a problem HE caused. So 2K later, I find myself taking my car to another mechanic to actually fix the problem. His last ignorant and unprofessional text, (because we have proof of the disrespect and horrible customer service) was, " Have a nice day. Do not contact me again. Don't have time for your liberal ass." Pretty sure we never talked politics, but ok. What he means is he doesn't have time for you to challenge his horrible work or call him out. In the end, nobody has time for HIS shenanigans. YOU HAVE BEEN WARNED! read more

Larry A. the owner sold my 08 F-150 after a few weeks of it being there getting the transmission removed because he ASSUMED we wanted to scrap it. If you leave your vehicle there for 3 weeks after the service he will sell it. I have the title so he sold it with no title, no phone call, no notice of storage fees that need to be paid or anything, completely unprofessional and criminal. What a joke this guy is. read more

I'm home alone on New Year's Eve getting ready to head out when my car would not start. I called AAA and they dispatched Adam's. They gave me an estimate of one hour. Two very polite and all business mechanics arrived in less than thirty minutes. They quickly got my car started and I was able to drive to a local repair shop and get a new battery installed. Thank you so much Adam's! You saved my holiday! Happy New Year's to the unsung heroes in life that help make our lives that much better. read more

They are sketchy they won't tell me the price to get my car out from their lot. They are did give me access to the car to get my things out they insist of me using my insurance and not pay out of pocket so they charge them more I'm sure. I called and ask for the fee left me waiting went up there and the same thing they could tell me they said to wait and go back up there before closing. read more

Professionalism = 0 Service = 0 I don't have a single nice thing to say about this business. They tow your car. Will it be in the same state when it arrives that it was in when they towed it? Probably not. Will they overcharge you for it? Probably. Will they be friendly and professional? Nope. Will you hate every single second of this experience? Yes. Will it keep you up at night sometimes just thinking about the scam that is Adam's Automotive? Will you attempt to sue them and get government involved? Yes. Will you ultimately give up because it's too much work? Yes. Will you write a long ass review in hopes that someone will see it and not use this company? Yes. Will you sleep a bit better at knowing if just one person reads this and decides that this isn't the company they wanna use? 100% absolutely, YES. read more

UPDATE -- Funny enough: my friend just called me about an issue and when he mentioned the company name, I immediately recognized it. THIS PLACE. Is the worst! Please save yourself the trouble and call someone else! He literally threatened my friend after he requested paperwork. I couldn't believe it when I realized it was the same company. I'm actually kind of glad they didn't show up that night. As a single woman that was stranded in the middle of the night, this employee is the last person I'd want to be stuck in a tow truck with for any amount of time. Please go somewhere else read more

Adams Automotive & Towing - The flat tire that they just never showed up to fix - thanks y'all. Thanks - Towing Near Me - Van Alstyne, Texas

Larry is just the best ... he has come to my aid countless times over the years and I don't know what I would do without him !

They towed my car for Onstar. Completely ripped off my front bumper. You know what the owner said "fu ck you and your sh****t car, you sound like your from California or some sh******t" I have it all filmed and recorded. They towed my car and it had little bit of damage on the bumper. They can't just admit what they did cordially without cussing or yelling. This is how the operate. He said I have before and after picture I said same. Y'all tell me what you think. He also said I had my driver call you and admit it instead of hiding it like we could off. Horrible people disgusting people. They don't deserve to have any type of shop. Here's some photos!!!! read more

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had two work trucks taken to him. they have been there for over three months and have not gotten any update whatsoever on them. totally unprofessional and lacks any kind of business acumen. They have not mentioned charging for any storage fees but i have a feeling once I get there they will pull some BS and try it. Might have to get a lawyer involved to make sure I can get my trucks and nothing is charged to me since no work was done. read more

I'm befuddled as to how this place stays in business. I try to support local businesses and have given Adam's more than one chance. Without going into boring detail, Adam's replaced a $900 part I didn't need which didn't fix the problem for which I took the car in. Heaven forbid you should question anything, because then the fatass in the back office will step out and try to intimidate you. There are plenty of other reputable, professional and honest places to take your car for repairs. STAY AWAY! STAY AWAY! STAY AWAY! read more

Larry is the best, been using him for years. I can't even count the number of cars we have brought him. Recently, the VW dealership told my mother in law it would be $3000 to fix her 2014 Bug. Larry towed it to the shop and fixed it for a little over $300. Been over a month ago, car is still running like a top. read more

DO NOT LET ADAMS AUTOMOTIVE & TOWING TOW YOUR CAR!!! OVER $1300 IN DAMAGE TO MY CAR AND THEY REFUSE TO PAY!!! I called AAA for a tow on Aug. 23, 2023 and they sent Adam's Auto & Towing. The tow truck driver did not use straps or do anything to secure my vehicle before attempting to load it onto the flat bed of his tow truck causing my car to roll forward and crash into the cab of his truck. My husband and I witnessed this incident and the driver took several pictures of the damage. Adam's Auto has refused to take responsibility for the damage. I had to pay over $1300 to repair the damage they caused to my vehicle. Do not let Adam's Auto & Towing tow your car! read more

Got a tow through AAA with Adams Towing. Jeff arrived on time and safely loaded my disabled BMW X5 onto the flatbed and transported to my garage. He fulfilled my request to unload it right into my garage backed in so I could work on it. Done perfectly. He has 20 years experience with everyday cars all the way to exotics. No damage, everything perfect. Great experience. read more

THERE IS A REASON EVERY REVIEW IS ONE STAR!!!! Long post alert but NEVER USE LARRY ADAMS AUTOMOTIVE!!! I took my car to him months ago when the motor seized up bc he gave me the cheapest option. After having my car a couple of weeks I hadn't heard anything so reached out to ask about the progress and he said "it's in the shop". I asked repeatedly how long I was going to have to pay for a rental and he said "we're working on it" every time. Finally after over a month I get the car back and it's making a whistling noise like a kazoo every time I accelerate. I send him a video and tell him and he said "yea I noticed that when I test drove it but give it a couple hundred miles and if it doesn't stop bring it back". Who gives a car back that has a new problem without fixing it??? Well I didn't want to take it back to the person who couldn't fix it correctly the first time so I took it to a dealership who told me he put an engine in that was incompatible with the turbo in my car. So I tell him to please go look at it since I wasn't supposed to drive it. He said he would on the phone. The day comes for him to look at it and he doesn't go. Says he doesn't work with idiots (when he's the one that put an engine that's incompatible with my turbo) and that I needed to bring it to him. He cussed me out on the phone, told my mom it was no wonder I was a single mother when she contacted to put his dogs up so we could come get my car without issues and told me to never come back bc he KNOWS he put an engine in my car that did not go with my turbo and wants to run from the liability. DO NOT GIVE THIS CROOK YOUR BUSINESS!!! read more

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Still waiting for for their tow truck, placed thru AAA. Almost 2 hours past est. pickup appointment

took my truck there to have the fuel tanks cleaned out after they we're mistakenly filled with diesel. Tanks weren't cleaned out all Adams did was syphon them out, I could have done that I ended up dropping and replacing the tanks myself. What a waste of time and money! read more

I needed brakes for my work truck. I took it there and told him needed as soon as possible for I had to get to work. Within an hour my brakes and rotors were complete and I was back on the road. I will never complain about that type of service read more

Oh it was a mistake so I had to eat the cost because you cut corners and lie. This mfer told his own insurance company henever handled my car. Lol you're a joke and a crook andnow youre trying to make it like you"re the victim. Go fly a kite. read more

Good services , great staff with all up to date equipment . Owner is super friendly on good days .

Not a happy woman, been sitting on road waiting for over hour and half. When I called to complain the person on their side was a total ass to me. Told me I was going to be waiting another hour. So I contacted my Usaa insurance asked them to call Benson brothers. Adams automotive told Usaa they were stuck On highway at a major accident with a fatality. So we checked several traffic mapping apps. Not one accident between us and Sherman. read more

The worst place to call on They damaged my car getting my keys out N now wont step up n do the right thing Give me their ins Wants ME to get three bids bs im NOT DRIVING AROUND USING MY GAS FOR THEIR INCOMPETENT WORK!! Losers dont use them read more

Adams Automotive & Towing - Towing Near Me - Van Alstyne, Texas

Took my car in after a small accident. It sat at his shop for almost three months (even tho I really just needed two things, my inertia switch and a new full sized rim). I called every week to check on the process, but after being told it was almost done for over a month, decided to go check on it the next time I was in town. It was still parked in the same spot it had been since being dropped off, and still on the spare tire. Asked where the new rim was, and he said it didn't fit but had a new one that was to be put on any day. Then we hit the 2 month mark, again was told it'd be ready within the week for 3 weeks. After those 3 weeks of calling almost everyday, we made the decision to just take it back home. the car needed to be jumped when we got to the shop, died at the gas station on our way home, jumped it back off. Drove all the way home (which is about 30 mins, plenty of time for it to charge back up, and it died again. The drive home the car pulled to the right something fierce, and was making terrible noises from the engine bay. Larry said he had to do something to the fuel system, but didn't explain what he meant. He has since admitted to not working on the car and that it just sat there. I've used him for years, and this isnt the first issue I've had with him refusing to work on a vehicle that was on property. I recommend taking you car somewhere else unless you wanna deal with run arounds and constant condescending attitudes the owner Larry. read more

Larry was tenacious, researching the specific problem my car was having. Spent half an hour troubleshooting with me. Great experience. Also, he has a great sense of humor. read more

GO SOMEWHERE ELSE!!!!!!!!!!!!!!!!! I called AAA to have them change a flat. Was quoted they would be here by 4:20 called at 4:00 to get a ETA because I was on the side of the road with my child. He said well you are in a car with heat right? It will be another 45 minutes. I stated I had to get back to work and originally was told they would be here by 4:20 he said well you can call your boss to come change your tire. What professional automotive/tow company says that?? read more

My mom took my car there in NOVEMBER for a simple tire issue. Took over 2 months to fix. (news flash: still not fixed by the time he called saying it was ready). (still isn't fixed by the way). She called multiple times to ask about my car. They said that they were working on it. IT NEVER EVEN MOVED. EVERYTIME WE DRIVE BY. IT WAS IN THE EXACT SAME SPOT. He said he did an "a lot" of stuff to my car. He did NOTHING. When my mom got the car back and started driving it home. She called him to tell him that the car was not fixed and still had the same problem. She then said that She will never be taking a car there again. She hangs up. He (Larry) calls back cussing her out, he called her ever name in the book. A sl*t, a wh*re, a sh*tty mother, a f*cking b*tch. He said he hopes that all the tires pop off on the highway. He said that she was a sh*tty mother because "all she could afford was a Volkswagen Bettle" NEWS FLASH LARRY, that's my dream car. That is so unbelievable unprofessional. And before anyone says "He would never say that" I HEARD THE PHONE CALL!!!!!! read more

I was assigned this provider by my allstate insurance after being stranded 60 miles from home. After 20 minutes of their eta, I called my insurance to follow up on their arrival, to find that they had falsely claimed the job was done. read more

Paid this shop to repair my front end after an accident. After a few days every time you touch the brake a loud thud from the front end. I drove by and asked Mr Adams what it was he got under truck with a large impact and hammered down. After he was done he said "that bolt calls for an 80 ft lbs torque rating and that doesn't seem right to me, so it had backed out you're good now. in case anyone doesn't understand that the manufacturers torque ratings should be followed, not under torqued or under torqued. A month or so later the boots on my CV had come off. alignment was way out so I dropped it back off. he charged me again now bringing my total to over 5k. the truck never was right like pre accident right. he had touched it 3 times now and was always having it longer than he said, never answering phone calls. the front end got so bad I felt it was dangerous to drive I looked underneath it and there was electrical tape. yea electrical tape on my cv boot. so I took it to another shop. another 4700 and some change. After the quote from the 2nd shop I called Adams and asked for a copy of my receipt told him I was going to sell the truck and wanted to show the owner the work done. his reply "well you can swing by and pick it up or I can send it to __________ since they are working on your truck right now". basically being a smart mouth. I replied yes that would be great. Spoiler alert he did not send it over. if I was him I'd be embarrassed that someone else had to fix what my shop had already done. But I guess he's okay with it. regardless save your time, your money and your stress. there are much better mechanics in the area. read more

I had horrible experience with them broke ball joint an had towed up to shop.told me could fix in one day lol I new better but it took 2 weeks he lied to me 4different times and I asked him to due all 4 joint he told me 5 to 600$ I said if u can do it for 550$ do it he said ok I wait 6 more days to finally getting it back an he did bottom 2 not top so half the work an charged 535$.takes advantage of people an u will have to wait for them to do nothing just so he can charge u up bad biss read more

Based on my experience, if you need you car repaired in a hurry, don't take it to Adam's. I went in at 1 o'clock and they said they would send someone over to pick my car up. It was 6 o'clock before someone showed up. My car sat in their lot for a WEEK before they started on it. The day they said it would be ready by 5 o'clock, I waited until 7:30 and the driver they said would pick me up hadn't shown up. I had been up since 4 that morning, so I went to bed. Someone did show up around 8, but that was too late for me. Larry did bill me for the amount that we had agreed on for the repairs. But then he wanted to charge me $80 for the towing. I feel like since he did the work, he said they "probably" would start on it the next day and it took them a week to even start on the car, WHY did I have to pay for the towing? I feel like he should have given me a break on that. This car isn't my daily driver, so it's not like I need it to go to work the next day. BUT the way I was made to wait for EVERYTHING and then be charge for the towing seems outrageous to me. I feel like Larry SHOULD have at least given me a break on that for my inconvenience. Would I ever take my car back? Price wise... 3 stars. Customer Service wise... 1 read more

I have had Larry work on two different diesel trucks and have been pleased with the repair. Price seems to be inline with what I expected. I will continue to use Adams whenever I need my truck worked on. read more

My wife had a fast flat a long way from home and Larry got her back on the road 45 minutes after I called them.

I had to call roadside assistance with USAA to jump start my car after the battery had died. The guy they sent wasn't very knowledgeable and couldn't jump my car. Then, a guy from Adams Automotive came by tow my car to a mechanic and he was able to jump my car in two seconds. Really knowledgeable guy, nice, reliable, and saved me a lot of trouble. Thanks! read more

They told me they will be there to tow my car in about a hour two hours latter they told me about 90 min more I never use them to tow my car I called a other company that is here now after 30 min waiting read more

This business does not deserve to be open. Not for the reason that you may think. I can see by the reviews that they do pretty good work, other than being dishonest. My problem is with the owner. A little over a year ago my husband died in terrible circumstances. Larry was called to pick up his car. When I arrived a few days after suddenly losing my husband to retrieve the car. I stated who I was and which car I was there for. Without hesitation, he said to me, "I'll tell you one thing, that guy was determined". He said this to a young grieving wife who quite honestly hadn't even comprehended what had happened yet. My brother was with me, it was clear what he said. I believe in a kind world where we need to think of others and not try to destroy them, and think before we speak to each other. I cannot be the only person this man has treated like this. Due to grief it's taken time to address this, but it is important. I will never erase what he said to me or the images he put in my mind. Anyone who has a heart for others will feel the gravity of this and hopefully rethink your choice of business. I cannot be the only person he has mistreated. read more

They've towed 2 cars for me and unlocked another. Always either early or on time. Always professional and friendly. I won't tow with anyone else if I have an option. They were super careful with my cars which have low clearance and I didn't have to worry about them scratching the rims either. The unlock was quick and easy and damage free. Would highly recommend. read more

We have used Adams Automotive thru our Roadside Assistance Program multiple times, I always appreciate how courteous and prompt they are as well as their good communication. We always get a callback letting us know how far out they are and usually a second when they are closer. The drivers are always friendly and get us back on the road quickly. Thank you Adams for your exceptional service EVERY TIME! read more

My car died at my Moms house, and I called roadside assistance to tow it to the dealership. Adams Automotive was supposed to be there at 2:15 today. I got a call at 2:00 saying they would be there in 15 minutes. I updated my Mom and sister who have been waiting all day for them to arrive. At 2:50 the car was still there. I call roadside assistance again, they try calling 3 times and no one answers. They said they left a voicemail and the driver should call me. An hour later, no call and no one picked up the car. I call roadside again, and they finally get a hold of Adams. In a nutshell, they told roadside to find someone else to pick it up. This company is not reliable, and has poor customer service. It's a good thing I wasn't stranded on the side of the road! read more

The owner was rude and unprofessional on several occasions.Cursing at me when I disagreed with him and then threatened raising the cost of my tow. I strongly advise against doing business with this guy at All Cost! It is sad because Van Alstyne is a small town and you would not expect this type of treatment and unprofessionalism. Unfortunately this is the only shop in town to have automotive work done and Larry Adams take Full Advantage of that . Good luck to anyone who has had to find out the hard way. read more