I have been dealing with some rough setbacks in life for the past 7 months, losing both of my…read moreparents a few years back was the actual start to a downward spiral and leaving an mentally and physically abusive ex was the latest string that lead me to move 2600 miles to Texas. Initially things were going well and I was starting to get back on my feet, but then Walgreens sold to a private equity firm and I lost my job. I was also tricked into purchasing a car from YouDrive auto a few months prior because of being in a bind when I left Virginia on an Amtrak with a single backpack of my clothes. Needless to say after I lost my job, that set me back yet again to only having what is in my car because the storage locker I got after I moved out of my apartment was auctioned over a $50 surprise rental increase. Don't make any mistakes, I take full responsibility for my situation but I point this out because I want you all to understand the situation I am in, and the depth of care this Meineke showed me, right up to the owner of the location spending hours working on my car when the starter got fried. I literally have nowhere else to turn, finally receiving two job offers starting next week and being on the verge of finally starting to see some light at the end of this tunnel. Right now though DoorDash was my only income and even that got suspended because I had to cancel an order when my car wouldn't crank. Stranded in the parking Lott of a planet fitness for 3 days before deciding to come to this Meinekes, after being turned away from countless mechanics including other Meinekes because of my current financial situation. I had honestly lost faith in people, businesses, life, and even god himself. A few days ago my mind was going places it has never gone before into dark places I hope it never goes again towards ending things for myself and simply not having to deal with this struggle anymore. Days with no food, no ability to make an income, no ability to move to even attempt to make an income will do that to a person. I've been a paramedic in my past and I never understood how people get to the point of taking their own life but now I understand. I came to this meineke and told the my situation; they immediately started working on my car because I had a job interview I couldn't afford to miss. Everyone in this shop from the guy at the front desk, to the mechanics were all working on my car trying to rush to ensure I made it to my interview. They're the only reason I was able to get there and get hired into a job that will be better financially than the one I lost months ago. A few days later because of problems that already existed with the vehicle prior to this situation, and because of being in a rush to get back to making money to catch up from the downtime, the car once again left me stranded and I came back to the only place that showed any concern for my situation. That is when I met Alex, the owner. Him and his entire team looked over my car and he then spent hours upon hours himself trying to get the problem fixed. As a 38 year old, I can honestly say that in all my years I have never once seen a business care about an individual customer so immensely. I have never once seen a business owner on the ground working vigorously in the sweltering sun during a 108 degree heat advisory for hours. Staying well past an hour beyond their store closing in an attempt to get me back up and running. Everyone at this location all the way up to the literal owner genuinely cares about people and the situation they're in. They're beyond fair and honest to their customer's and the quality of work they put into their customers vehicles is next to none. Money cannot begin to repay these folks for the kindness, respect, concern, and humanity they have shown me. I owe these people and in large part the owner so much more than money can ever repay for not only working so tirelessly on my vehicle and only source of income until I start my new jobs next week. But for also showing me that people actually still care about other people and giving me a chance to continue to climb back from rock bottom when no one else would.

Different people working- rude guy said they couldn't change key battery and also didn't know…read moreservice for a Honda.

Service has been quick and friendly! Faster than going to the dealership! I haven't had an issue…read morewith an inspector not being available for an inspection (which is great!), and I was able to come in for an oil change without issue on Saturday morning. They were informative and showed me my cabin filters and suggestions to replace. Great experience. My synthetic oil change for my Toyota CHR was 79.99.

This is the only place I take my car to for an oil change, inspection and tire rotation. They are…read moreso quick! Not to mention they are always SO kind!

Team was amazing from start-to-finish! Comfortable waiting area and they keep me in the loop during…read moremy time waiting. I shared that I thought my service call was longer than anticipated because I had made an appointment ... and they apologized and my service had no charge. Amazing.

New to the area and had to get my truck inspected. I'm so glad I chose to go to Christian Brothers…read moreAutomotive. The gentleman I spoke with (sorry, I didn't catch the name!) was so helpful and the overall atmosphere was just positive. Thank you!

Needed an oil change ASAP and they got me in. We're super nice, super friendly and appreciated them…read morestaying late. They were also super honest and showed us the part that was broken and did the best they could while working late for me.

I was just here this morning to get my tire patched. It's my local shop. Great service and good…read morepeople.

Easy check in and great atmosphere. Cool customer service. Polite and courtesy with a smile…read more Came in for the alignment with the 3 year warranty. Let's see how it goes. Very honest and great explanations. Definitely walks you through the process. They even provided a nice digital chart of the wheels. Thanks, Chris and Justin

Had a nail in my tire, and they fixed it quick for really cheap. Super friendly and honest service,…read moredefinitely recommend!

Was made fun of / talked down to twice in 15 minute oil change by "techs" who looked barely over…read more20. One's name was Aydin. Didn't catch the other. The tech who carried out my actual oil change (older gentleman) was fantastic. He deserved all the raises & praises. As a woman, getting oil changes already sucks & this exchange turned me off to this place even more despite being a customer for over a year. Professionalism goes a long way, being a kind human goes even further. Won't be back.

Do NOT bring your vehicle here .. I brought my 2023 Mercedes in for an oil change and they couldn't…read morenot change the oil filter .. still charged me for the oil change and now I'm sitting at Mercedes dealership to pay $300 and 2 more hours of my time for the oil change to be redone ..the manager refused to refund me for the original botched oil change .. he said "my shop shouldn't lose money because of the time and oil" used for an incomplete oil change

Every time I'm in the area and I need an inspection or oil change done, I make it my point to visit…read morethis location specifically, Kwik Kar #8127. They are always very quick with the service, but do a great job, and they are also very friendly! Today two gentlemen named Jeff and Gage helped me today and they were kind and eager to help, despite it being literally 102 degrees outside. They also always have great coupons to use on their website. Always appreciate the service at this location!

Joshua was very friendly helping us with an oil change and made sure we were comfortable while we…read morewaiting. He did a great job explaining other services available and the shop was so clean while walking through to get to the waiting area. Will return!

I got a one tire patched and another one replaced on the back driver side and they ended up cross…read morethreading my leg nut onto the stud! When I went to get my TPMS sensor replaced on that exact tire at another shop I was informed that my lug nut on my tire could not be removed due to it being cross threaded. I went back here to tell them that they were the last ones to touch the tire with proof of purchase they refused any responsibility for damaging the stud and asked for me to pay for a replacement. Even if it was an accident the accountability is lacking heavily. DO NOT go here if you want to end up with a bigger headache than you showed up with. No one likes having to replace a tire plus now I have to replace my stud and lug nut myself.

Very expensive for what they do, I needed a patch and a tire put on and got charged a lot of money…read more Used tires are $60 starting... what on earth. They don't care, they are just money hungry.