Put the wrong address on my registration. I haven't been able to get my tabs for almost two years…read moreand found out I have a bunch of fees. Sold me a car with a check engine light on and a broken sound system he swore he would fix and put in the contract. To date it's been almost two years. Got ahold of Danny after trying for said amount of time. He said he would sign something saying he did in fact give the incorrect address exc. been trying to get that from him for quite some time. Crickets

So the past year my credit took some major hits after spending days online I just called Basil @…read morewestern motor sport set up a time to meet and I brought with me a 420something credit score and my paystubs which are actually what got it done but he went through hoops and climbed ladders for me and got me what I wanted . He came correct with his word and this is the icing on the cake this is all happening during COVID-19 I walked in with a mask to him sitting at a table with a mask We never even saw each other's face I could've been anybody black white Mexican yellow didn't matter he treated me like a family...He got a financed by someone straight up ... I was dreading this process and these guys did me right .... if anything happens if they don't do I'll update this ,, if this remains then western motor sport is gold !!!!

They paid me $500 more than carmax offered for my trade in and also got me into a brand new Kia and…read morebeat every auto broker price.Make sure to ask for Ejmin.Pure auto sales and leasing got me as a client for life.

We were traveling from California to Nevada when our 2022 Outback experienced a failure of the…read moreengine thermostat and began to give trouble lights and check engine was on as we got to Bakersfield. The temperature gauge stayed in the cold area because of the failure. This all took place on a Sunday when everyone was closed. We looked up the Bakersfield Subaru and their ratings weren't very high and their phone service was not very friendly. Since we were traveling to Nevada, we went up through Tehachapi to antelope Valley where this Subaru dealer had higher ratings. We spent the night so that we could reach out first thing in the morning. Right from the first conversation on the phone we knew we made the right choice to come up over the mountain. I explained what we experienced with the car and provided the failure code and asked if she could check to see if the parts were in stock. Once the service person I was speaking to confirmed that the part was in stock, I asked if there was any way for us to get the car in for service, I also explained that we only had less than 12,000 miles on the car. She was very accommodating and set up the appointment for within the hour. Once we arrived at the dealer the excellent service continued. They took all the information and showed us the waiting area and then offered to drop us some where to eat when we asked about restaurants in the area. Within the hour we heard back from her and she confirmed what we told her about the failure code and that the repair would take around 4 hours. They also informed us that one of the rear shocks were leaking and that the total repair was going to be over $2200. I explained that we read there was a recall on the thermostat and asked them if they could get that covered by the factory since the car actually had less than 12,000 miles on it. She asked if we could wait until her manager was available and she would check with him to see what could be done. About 45 minutes later she came to us in the waiting area and said that they would cover both the thermostat and related parts along with the rear shock replacement however that we would need to wait for about 6 more hours. We agreed and started to hang around the show room. Maybe making some nervous . Our service person then came to us and offered a free rental car while we waited. We agreed and thanked her for going above and beyond. Since we were 300 miles from home we just drove around the area. When we returned our Outback was just getting done. We were extremely impressed with our service provided and especially the way our service writer Sayra Chavarin went above and beyond. This is truly cutting edge Customer Service! The other people at the dealership were very friendly and respectful. We will drive the 300 miles to purchase our next Subaru here at this dealership. Many thanks, David

If you're looking for a scenic 4-hour round-trip road adventure fueled by false promises, Trust…read moreAntelope Valley Subaru (TAVS) has you covered. If you're actually looking to buy a car? Maybe pack snacks... and a map to a reputable Subaru dealer. My wife spent a week coordinating with a sales rep (Noe) about a specific vehicle. We confirmed the car, confirmed the appointment, confirmed the price was "negotiable," and committed most of our Saturday to drive 60 miles each way. You know -- normal things people do when they expect a dealership to be, well... honest. Am I the only one that finds it laughable that they chose "Trust" as part of the dealership name? Kinda like saying a cactus is cuddly! Here's how the dishonesty ramped up... minutes before our appointment (aka when we're basically pulling into the parking lot), we get a message: "Oh, the car isn't available for purchase yet -- it hasn't completed certification." Interesting timing, considering the car has been sitting in their inventory for over a month. Priorities I guess? But wait, the fun continues! We arrive, and suddenly Noe is nowhere to be found. Instead, we're handed off to another rep, Nathan Houston. Classic dealership relay race baton pass. Nathan was friendly enough while showing us the car, but when it came time to discuss price, the story changed so fast it gave us pro level whiplash! * The "negotiable" price? Suddenly not negotiable. ( I know shocking!) * The online price? Apparently the "absolute lowest"... except when they tried to quote us a higher price. * The explanation? Some mysterious documents claiming the dealership paid more than the advertised price (apparently they are a charity... disguised as a Subaru dealership). The convenient sales rep switch meant Houston could simply shrug and say he knew nothing about prior conversations. It felt less like buying a car and more like watching a live demonstration of "Bait & Switch 101." Or "Watching a masterclass in creative truth telling." Look, I get that dealerships still love the classic "Let me talk to my manager" routine. That's practically tradition. But the full bait-and-switch playbook in 2026? That's some retro dishonesty I didn't expect from a Subaru dealer. Given TAVS's already struggling online ratings, I'd hoped for better. Instead, we got a reminder that not all dealerships have moved past the old-school tactics. Bottom line: If you enjoy long drives, last-minute surprises, and pricing that changes depending on which salesperson you talk to -- TAVS might be your place. If you value transparency, honesty, and not wasting half your Saturday... look elsewhere. Don't take my word for it... check the VERIFIED reviews here.

Got what I needed to get done at the DMV here. It was quick and easy. Very helpful. They called me…read moreback as soon as it was completed. Skip the line at the DMV.

Go see Gladys man she's awesome, helped me get into a truck and was very honest about everything…read morethe entire time. Great company THAT WILL HELP YOU OUT

Response to below comment: not true, you were very rude and did not match the false price you…read morefished me over with. No need to lie here. Otherwise you would of matched it when I was there and I was ready to purchase. Previous review: They gave me one price to drive in I drove from over 40 miles away and once I came in they told me the price didn't exist. I showed them the response and everything from their messages. They said they would never sell a car for that cheap. Complete bait and switch I currently do not trust this place. The owner Hammid was very rude about the whole situation

best car buying experience I've had, it's affordable . Every other car dealer wanted 5x as much but…read morehere Hamid Really worked something out with me. The van runs great

Oscar and the staff at Rydell are awesome!!…read more Best prices and customer service period! Don't waste your time and money with other dealerships.

The sales experience was great. I interacted with two different employees and they were both…read morefantastic and I expected that experience to carry over to the finance portion and it didn't. The finance person I met with (Sergio) was rude and seemed like he had no interest in taking the time to answer the questions I had about my different lease options. At one point he asked..."What are you doing in my office?". So I left. A different finance person called me back the next day and was happy to answer my questions. Ultimately I got the car I wanted with what I thought was a pretty good deal but due to my initial interaction with Sergio I would recommend you try to interact with anyone else other than him.

Had an amazing experience working with Daniel when purchasing my new Honda Pilot. He was very…read moreunderstanding about my situation and was able to give me such an amazing deal on my new car! Highly recommend

The staff here was really helpful for the service department, especially the associate gess, who…read morehelped me out would recommend five stars or more and go with gess. She's really good.

Great customer service awesome experience. From the moment I walked in they were very tentative to…read moremy needs and help me pick out a great used car a 2010 Toyota Prius. I just want to say thank you for making my car purchase easy and convenient. Thank you for being local to the area and again thank you for the amazing customer service. I would recommend your dealership to anybody who is in the market for a Quality used car.

These people are crooks. Stopped by to look at some cars and got rushed into a sale. I was a little…read morevulnerable because I needed a car and fast but these people just took my money so fast without even getting any information from me other than my address. They told me because of my credit no one else would finance me and pressured into the sale. I was reluctant to sign the paperwork because they were charging me as if they car was brand new. After about a few days the car start shaking horribly and I felt ripped off the interior was all damaged and stuff missing inside the car but he assured me it ran well. Now within 3 days of my purchase I tried to cancel and return the vehicle but they would not return my money and only would trade me for another vehicle after a week of chasing them down. They would not show to their business after they sold me the car and one day I finally caught them there. They would only trade me a car as I mentioned and the second car was even worse the engine light, as well as other lights all came on the 3rd day but after I received that car. Again they would not show to their business or answer my calls. I got an estimate for the car that showed the transmission and motor were in bad condition and car needed about $3000 worth of repairs. I could not get ahold of them to return the car nor would they let me so I do not pay their excessive fees and they came and got the car. They then made up inflated charges to the tune of my whole down payment which is all the car is worth ($2000) and have the car and my money. By the way they change their business name often and move places of business as they are formerly known as Big Family Motors with horrible reviews. I offered to pay for the 2 months of car note I used it but the remainder should be returned to me. The car they sold me, that lovely piece of crap white 2013 Toyota Corolla in their ad photos. I wonder how many times they have sold it and took it back. They belong in jail.