The shoes department is so bad. Not sure where all the employees are hiding and when you find one…read moreto get your shoes, they tell you to go to the tablet and scan your own shoes and someone will come out 15mins later after you keep on asking for someone. Live 5 min down the street and had to drive all the way to Katy to get good service

I had the worse service here March 16, 2025. Now I can't…read moreeven find my review they somehow deleted it. Tall guy in shoes SO RUDE !! Manager not much better. The rudeness usually starts at the top then trickles down. My recommendation is Find another store where the employees actually like people!!

Lots of parking spaces even in December. Went to Academy looking for a couple of T-shirts to buy as…read morea Christmas gift and the best part was that I had a $10.00 gift card to use. The store was busy as I feel every one was shopping as I was. I found my items and then went and stood in line to buy my items. The wait was fast but checking out took a bit as the computer at check out was a bit slow. Any way the cashier was nice and friendly as she was tell the other cashier which customers reminded her of famous people... I recommend this store.

I visited the store for the first time today looking for a snorkel, and asked a store clerk if he…read morecould direct me to the location of the snorkels. He just looked at me and then kept walking past me, like I was invisible. My daughter was with me and saw what he did. I then found on my own the poor selection of cheap snorkels in the back. Overall a negative store experience and I will look elsewhere the next time I am in need of sporting equipment.

Went into Lululemom at Sugar Land TX mall. Looking for a pair of comfortable pants for my husband…read more What surprised me the most is the lack of customer service at this store. The prices on their items are a bit high so I expect they would have sales people walking around to help. Found a few items but decided to order the items online and get them delivered instead of buying in the store.

the employees are always so sweet to me and every time i go in whether i buy something or not it…read morealways feels like a luxury experience!

My wife purchased a white pair of Nike Air shoes from Footlocker in Memorial City Mall. After…read moregetting home she compared it to her NMD shoes and just found the comfort of the Nike's to be lacking and decided to return them the next time we go to the mall. We decided to return these at First Colony mall as it was closer to us and went straight to the cashier, Vontess C. to return the shoes. He looked at the shoes that my wife had barely worn for a few minutes at the most and said he can exchange them because they've been worn. I understand companies having a return policy they implement heavily which is fine by me but considering how there was no wear on the shoes I tried reasoning with the guy. Had he been willing to have a polite conversation I would have been more than happy to take up his offer for an exchange - however the guy decided to belittle us. He said, "You guys have no idea how many people come back with *beat and worn* shoes and tell me they've only worn them a few minutes"...basically accusing us of lying about how long they've been worn. He went as far as to show the shoes to a colleague passing by and asking him, "Do these look worn?'. The funny thing is his colleague, not being fully aware of the situation just replied, "These are worn?"...clearly not the response he was hoping for lol. Anyway I asked him if he could just offer me store credit instead so that we could shop in the near future when better promotions are going on. I brought up the fact that store credit basically meant that our funds were in Foot Locker's possession. The guy even said no to that!!!! I asked him if I could speak to a manager and he claimed he is the manager. After much discussion, the guy finally said, "I can give you store credit but I won't like it"...not sure why the guy thought I would care about his feelings with the way he spoke to us. When I asked him his name, he told me it's "V" and wasn't willing to give me even his full name. Good thing its listed on the receipt :) I question the longevity of Foot Locker's business if people like Vontess are hired to serve the customer, especially if they feel someone like him is the right choice for Manager.

I came in here for the first time to look for some Longhorn gear. This store is fully packed with…read moreall the Texas teams you would want to support! Lots of caps, jerseys, shirts for all sizes. I was quite impressed. Prices are what they would typically be ($30 cap, $100 jersey, etc), but they have a few hidden things that are on sale - just gotta look for the small tags. No specific sales area. Overall, great place if you're looking for some team gear!

I was shopping for my coworker's birthday and wanted to get something related to soccer. Since I…read morewas in the area, I decided to check out Rally House. When I first walked in, I was in awe! Wall to wall sports paraphernalia! Where to begin! The staff was very helpful. They asked if I had ever been there before and explained the layout of the store; professional teams up front... college teams towards the back. I don't recall seeing anything regarding our Dynamo soccer team or the Rockets but I'm sure that I overlooked it. I had no problem finding the Cowboys, Texans, Astros and even the New Orleans Saints! It's hard finding anything Saints related here which is why I used to travel to Louisiana many years ago just to find something. I know I could have shopped online but it was a good time for a road trip. Rally House has so many fan favorite items to select from; jewelry, Christmas ornaments, board games, LEGOs...even dominos. Compared to what I spent on hoodies and t-shirts about 8 years ago, prices here are a little more than what I want to spend. I consider myself to be a bargain shopper and tend to shop around (online or in-store) before buying the first thing I see. Walmart, Five Below and other low priced stores in Louisiana is where I would shop so I could get more for my money. For those of you who have that Texas or Louisiana sports fan in your life, Christmas is coming up and Rally House should be one of the stores you consider putting on your "nice" list.

For comfortable and casual wear, American Eagle Outfitters isn't too shabby. The prices are…read morereasonable and the clothes have a cuteness to and aren't overly trendy. You won't find designer clothing here or anything fancy. It's basic apparel with a touch of what's "in now." What I like here are the basics like tank tops and hoodies for around the house. The jeans are comfy and great everyday wear. The only problem I encountered, as usual in most chain clothing stores, was finding a length that was long enough. The employees were very friendly. I was told they do not carry long length pants in store but that all I needed to do was to take the style of jeans that I like to the register and they could place an order for long length. It was easy and my order arrived in less than a week. The store is laid out well and organized. The customer service was helpful and not pushy. Some of the clothes are more suitable for teens but there are many styles that can work for anyone depending on build and what your looking for in casual clothing. The prices are reasonable and inexpensive. Cute, comfy casual clothes and good customer service makes this store worth a look.

The American Eagle has landed in Sugar Land mall, but it's no different to others you've been to…read more I'm not a fan of American Eagle and much like Aeropostale or Abercrombie or anything with an "A" and so on - even Hollister - they make clothes for teenagers which are overpriced and honestly in my opinion not that sexy. Certainly not sexy enough for myself or Barbie. Barbie still comes here occasionally when there's a sale, and this particular store had no real issues and good employees, but prices were exorbitantly high.

Sales prevention is a pervasive disease , it raises its ugly head when a company has no competition…read more. 4 sales prevention specialists brow beat me on simple school logo designs and at the end of the process Informed me it would take 2 weeks to design and print a school logo in house ! Luckily I have a choice so I left . Sales prevention was a success for Brammers today in my case .

I'm so glad this place exist! I've ordered several customized printed tshirts from here and I have…read morealways been satisfied. I love that they don't have a "minimum" amount of tshirts or money to place an order(like online in custom-ink); I've only made orders of 2 tshirts. Surprisingly, the customer service skills of ***ALL*** the employees are lacking. But the products and the competitive prices, make up for the bad customer service; that's why I gave them the full stars. I will absolutely keep buying things from here!

Came here to have fun. Oh wait that was the Funglass Hut…read more This is an expensive little place for sunglasses and accessories located in the Sugarland mall. They have friendly service and high prices, but when there's a sale you can actually find some pretty decent stuff. Considering how friendly they were on both occasions that we've been in here I definitely can't give them less than a three.

Says they open at 10. It's 1030 and they are not open. Thanks guys. And since I need 85 characters…read morefor this review, let me please employ you not to come here. There are plenty of other places to buy sunglasses and offer one will be going there in the future.