I had a leak and was replacing power steering fluid regularly. I stopped by on my lunch break and…read morethey were able to diagnose the problem right away. They know my husband works at the nearby auto parts store, so they gave me the part number my van needed. They said I could bring in my own part and they would only charge me for labor, to put it on. When I had the part I went back in and dropped off my vehicle. They were able to give me a ride to work and by lunchtime my vehicle was done. Thank you for helpful, friendly and fast service!

My sister has used Woodburn Automotive for a few years and recommended them to me to work on my…read more2012 Ford E350 12-passenger van. Twice I've had problems come on suddenly, first when several cylinders started misfiring necessitating a major tuneup, and more recently when I had a total transmission failure, necessitating replacement. I can't speak more highly of Woodburn Automotive. Both Rusty and Henry have been excellent at diagnosing the problem, estimating the repair cost, and giving me good estimates of the time to complete.

Much to our chagrin, the 2016 Nissan Altima we just bought last Friday needed help. The engine…read morelight was on and car was doing the shimmy-shimmy shake-shake (forgive my technical jargon). Case Automotive took us in with no delays, fixed the issue, and had us out the door by day's end. The shop is mid-transition with owners (from Rob to Chris). Both were there today and both treated us well and straight-forward, and I didn't feel like I didn't want to be there. (I often feel out of place in an auto shop.) I am happy that my adult daughter and I have both found our new go-to car care shop just minutes from our house.

Very unprofessional business. DO NOT use Case Automotive, -…read moreThey do NOT contact the customer for any updates. - They do NOT return phone calls. - Their voicemail box is full so that you CANNOT leave a message. - They did not issue a written estimate for repairs. - When they presented the bill, it was upcharged for an additional part. We refused to pay for this additional charge. The owner/manager was very rude and discourteous. They did reduce the invoice to the original quote.

BRIAN CAME TO MY HOUSE IN Salem, looked at my car and figured out the problems right away! He…read moremanaged to fix the problems that Capitol Chevrolet had charged me $2,500 to fix but didn't get it right and for a fraction of the cost. He explained everything to me in a language I could easily understand. I have found my one and only forever mechanic!

Brian stated when I had the clutch for my Focus he would install it…read more After making 4 different appointments Brian still has not kept an appointment or made any attempt to get back in touch with me. Know it's to late to return the clutch and get another person to install the clutch.

Tried on many occasions to get a proper quote, called & spoke to representatives about sending over…read morethe quote on 3 different occasions. I never received the quote. Management needs improvement

Took my car in for oil change, couple weeks later was hand washing my car and noticed several…read morescratches on the underside of my driver side mirror. Couldn't have happened anywhere else as I hardly drive it and it's parked in the garage all the time. Would not recommend.

A tricky job matching custom paint on my 67 Dodge Coronet.Excellent body work as well.Took care of…read morea issue right away.Very nice people too!!

I had some damage done to the front of my car when I was parked in a parking lot last week. My…read moreinsurance company recommended Woodburn Autobody. They are awesome! They got the part needed very quickly and repaired the damage done. They even detailed the car when the work was done. There's no sign of any damage on the car at all. I will definitely be using them again if needed!

i drove from portland to see them because they have no competition noone is as trustworthy and i…read moresavehundreds

This is the best autobody collision shop around. I was referred here by my insurance. I wouldn't go…read moreanywhere else now. Rick is honest, matches paint like no one else, and finishes the job on time. Thsnk you Rick and Angie for the great customer service.

Went to get my tires rotated. A technician ran out to the car and got my keys to get started. They…read morewere done in 15 minutes! The people are nice, the store is new and very well arranged. They went over the status of my tires and brakes and alignment. I would highly recommend this Les Schwab store. I always buy my tires here because they stand behind what they sell.

My daughter had a tire blowout on I-5. I was too far away to help. She had some very important…read morewedding appointments to get to, was short on time and couldn't make it going slower on a spare tire. I called Woodburn Les Schwab and was connected with Tyler. He left immediately and was able to meet her on the interstate and replaced the shredded tire with a new one.. He did it extremely fast and made it possible for her to get to her appointments on time. Tyler was very caring about the situation and went above and beyond to help us out. I greatly appreciate him and Woodburn Les Schwab.

I got lucky and he had a cancellation the next day. He was able to get the parts and have them…read moreinstalled quickly at a decent price.

Trying to get me to pay way more than it should have been and I found out before I took his word…read morefor it