3 stars because the support staff is so nice. Shout out to the friendly man who greets at the front…read moreand the main desk attendants- super friendly and welcoming. However,the notary, Lorena, needs to educate herself on what identification is acceptable. She attempted to turn me away with a passport card and also lectured me on the importance of knowing the exact location of my drivers license is (yawn, who hasn't misplaced their DL?) trying to tell me I needed to go find it and come back. I said it didn't really matter where my license was or why I didn't currently know where it was (none of her business anyways.) she finally stopped her rant called the 'hot line' to confirm, using passive aggressive language smugly stating ' the member has requested that I call (I did not ask her to call) When the call center confirmed my passport card was adequate identification she responded with ' Well, when did that come into law?' I've worked as a notary, Lorena may need to take a refresher course and also consider changing her attitude to more closely mirror her coworkers.

I needed to have my Mercedes-Benz towed from my garage to the dealership without turning on the…read moreignition. Kusay from AAA arrived with a flatbed tow truck and was blocked with a painting crew on a commercial building next door. He was kind to wait 10 mins for them to move. Then he came, put the car in neutral and we pushed it out of the garage with a neighbor's help in the driver's seat. He gave exact directions to guide us through the whole process. He then took professional control of the situation to get the car on the flatbed. So skillful. Thank you Kusay! You're the best! Stuart T.

Sandy tutored my daughter and I with math. Sandy is an excellent tutor and made learning math fun…read moreand not so scary!!! I highly recommend her.

From the owner: Stellar Experiences is the Premier Provider of Astro Tourism, telescope set up, and Night Sky…read moreTours, using one of my seven telescopes (ranging from 2" to 28") or one of yours. Did you get a telescope for Christmas and don't know how to use it? Or did you find one in a closet and know nothing about it. I can help. I am a professional astronomer and space scientist, and have taught hundreds the wonders of the night sky, and how to use your telescope or mine to find the fascinating objects that lie beyond the naked eye. I also offer a full line of Astronomy and Space jewelry, gifts, apparel, and travel gear. Event services, entertainment, and speaking engagements provides you a distinct difference from all the other events and planners. A wide range of topics includes current and future astronomy and space events, the need for space, college planning, and how to make a better student, all with a healthy dose of clean humor.

Purple Light Vacations was recommended to us by Brand g Vacations, when we were planning our first…read moretrip with them - a river cruise on the Seine. Jonathan responded to my email inquiry immediately, and I was speaking with him by phone within two hours. We were pleased that he had extensive experience booking clients on Brand g tours, and was very familiar with hotels and tours in Paris. Within a day he had us booked on the Brand g tour and found flights that included a discount on our hotel stay in Paris after the tour. He also help select and book day tours in and around Paris. On the morning we were to fly out of Palm Springs and connect to Paris, we found that our first flight was six hours late! The result was that we would miss our connecting flight to Paris. I contacted Jonathan early in the morning and he coordinated with the airline to rebook on flights that still got us to Paris the same day and only six hours later than we originally planned. His help saved our trip and we still made our boat cruise departure on time. Throughout the planning and during our trip, Jonathan was always available by text or email. He consistently sent us reminders and updates about our tours and flights. With his help our trip was a great success, and it eliminated a lot of stress and work on our part. We definitely intend to us him again to plan future trips.

The at-a-glance overviews were the best part. I liked having the highlights for my community right…read morenext to the highlights for every traveler.

I normally don't go through a travel agent for vacations but the website wasn't working and I…read moreemailed them asking why it's not working. The next day, I got an email from Courtney, explaining to me why it's not working and that she can book it for us and told us which days we should go to save a little more money. Very nice of her! On top of that, we got the airfare and hotel for a great deal! We got to stay at a 4 1/2 star hotel that was included in the package, so I forwarded the email from her to my husband and he booked it with her immediately. A few hours later, Camille from the same company calls me 6 times and leaves me 2 voicemails. Then wrote me 2 emails and gave me a quote for $600 MORE than what Courtney quoted us. I emailed her and told her "no thanks, we booked through Courtney already" and she stopped with the phone calls and emails. I thought it was VERY sketchy of Camille to quote us for $600 more when it's going to the same place and she's from the same company as Courtney! This is why they lost a star!!!! Back to good Courtney, we received the itinerary in a nice booklet as well as a magazine and information about Maui. She also booked our rental car and confirmed with us the day of the trip, very cool! I've been to Maui 4 other times but this was the best time ever, since we got a great travel agent, I got to go with the Love of my Life and we got a great deal. :)

We booked a trip threw Pleasent Holidays to Hawaii $8,688.00 the travel agent was AAA Triple A…read more. they totally messed up the reservations with United Airlines. WARNING THEY WILL KEEP YOUR MONEY !!! EVEN IF YOUR TRAVEL AGENT MAKES THE MISTAKE!!! you won't get to fly, and your money will be gone!! and Pleasent Holadays won't give it back.

Brian H. I have used…read moreFirst Class Travel for many years, and Donna always comes through. She recently helped me get rebooked after Alaska Airlines cancelled my flight on short notice, and worked diligently to get my refund, instead of a credit. Excellent service.!

The Best! Knowledgeable, efficient, easy to work with! Donna will answer all questions! Friendly…read moreand good natured!

This company is posing as San Diego Charter. I called trying to get in touch with SAN DIEGO…read moreCHARTER, and instead got "San Diego Charter Bus". This company provides unreliable, negligent service. I have spoken with several people about their poor experiences with this company. When you call for a bus they will claim to be San Diego Charter but they are NOT! If you would like wonderful service, a clean and punctual party/charter bus, and an excellent service all around I advise you to look for San Diego Charter and avoid "San Diego Charter Bus".

I rented an executive 30 passengers bus to transport wedding guest from San Diego to LA. Bus…read moredriver was very nice and this is not about him as quality and care of the bus (I hope) not his responsibility. When this bus was last time fixed? Because according to my guest it was the worst ride in their lives! The filling was that it is not a luxury bus as I was promised , but a tractor: as soon as bus will hit a small rock/rack or just a uneven surface on the road, all passengers will send flying and hitting roof of the bus. One of the male guest suggested that all springs were removed and all parts were welded together forever. If in the beginning of the ride people was laughing, but by the end some was getting sick from turbulence( on the bus!). Very bad experience for my guest and very humiliating experience for me as I organized and provided this service for them.

Expensive but dam worth it for the fastest service you can't…read moreget anywhere else. Don't hesitate to get it done quick?

From the owner: Fast Passport Center has been in business for 14 years, providing expedited passport services to…read moreindividuals and businesses. As a BBB-certified company, we are committed to high standards of customer service and integrity. We are one of the few approved passport couriers with the U.S. Department of State Passport Agency, allowing us to submit applications directly for faster processing. With our expertise, we help clients obtain their passports in as little as four business days, offering peace of mind for those needing urgent travel documents. Our dedication to efficiency and service has earned us a trusted reputation.

I had great hopes for getting our JR Rail pass. There is no local phone number to get ahold of this…read morelocal location. Calling the 212 phone number was limited since they are back east and you can barely understand them when you do finally get I touch. You need an appointment to visit and they charge $50 to go visit. That means an additional $50 to get the rail pass ( don't know if that was for each pass or however many you bought during your $50 visit). Needless to say we will not be visiting.

Great service!…read more Firstly, one of the ONLY places in San Diego where you could purchase a JR pass. Secondly, great and cheap pocket WiFi! I researched everywhere for pocket Wifi, and this was the cheapest one! If you decide to rent their devices, you will need to make reservations for your trip! I went around two months in advance to place a reservation (I was already there with the purpose of buying a JR pass), you may be able to do so on the phone but I'm not to sure about that. Their WiFi also allows multiple people to connect! If you are traveling to Japan, this place is a must. In Japan, WiFi and data usage is not good at all, so it is highly recommended that travelers rent a pocket WiFi device, buy a pre-paid data card, or set up a travel plan with their cell phone carrier. I rented a pocket WiFi device through IACE travel and it was THE BEST thing I did in preparation for my trip. If you do not have WiFi, it is very hard to use your phone. If you plan on using the public transportation, it is helpful to have the Google Maps app because it provides a detailed list of the lines to take and the stations to stop at for your destination. Also while you're sitting down in the train cars, you'll be able to use your phone for entertainment if you don't want to enjoy the scenes from the windows. I have an iPhone, so with WiFi I was able to make calls through FaceTime and send texts through iMessage with my family or friends who have iPhones as well. I did not need to set up a cellular service plan with my carrier because having WiFi allowed me to stay in touch with other iPhone users. If you have an Android, you can message and call through apps such as Facebook or Snapchat. If you need to stay in touch with family or friends, be sure to go over the medium of communication that will be available to you. Message apps that use WiFi will allow you to stay in touch without using cellular data. With all that being said, I highly recommend this place for their pocket WiFi and for the JR pass!