Wonderful professional friendly shop. I arrived without an appointment but a small urgent need to…read morereplace a tail light to be safe in traffic. The team kindly took care of my car correctly in a matter of minutes. What a great asset to our neighborhood! I'll be back for my truck's oil change next week. Thank you so much!

I had such a great experience at the Grease Monkey location at 40th Street and Thunderbird!…read more I was greeted right away and received immediate service. Everyone was friendly, professional, and efficient from start to finish. They completed my oil change quickly, but what really impressed me was that they took the time to point out that my key fob battery was getting low before it became a problem. The biggest surprise was when I mentioned I had been struggling to reconnect my phone to my car's Bluetooth. The manager came out, took a look, and had it connected in less than two minutes! That level of customer service went far beyond what I expected during a routine oil change. It's rare to find a business that's not only fast and knowledgeable but also willing to help with something completely unrelated just because they care about their customers. I truly appreciated the extra effort and kindness. I'll definitely be back. Highly recommend this team!

These guys are top-notch. Went above and beyond to make sure I got my car back with its new tires…read moresuper fast.

Needed minimal service but it took awhile. The place has been remodeled. There is no longer a drink…read morevending machine and the coffee is gone. But worse is they removed the water fountain! There are no water bottles either. So there is NO water or beverages if a person needs a drink. The hotter the days get this will be a real problem. Not good.

Jeff, Mark and Rob saved the day! Highly qualified engineers with great customer service! Quick and…read morevery efficient, would highly recommend!

This team is the greatest! They're kind, real, and very skilled. I only take my car to this…read morelocation for oil changes and other needs because I know they'll take amazing care of my vehicle. They always encourage the use of the websites coupons too, not only are they working hard to support the business, but they're really prioritizing the customer's financial experience in the trying economic times. Really so grateful for their service and skills. Thanks yall!

Forthright, attentive and great people...with every customer coming in while I was waiting raving…read moreabout the place.

I feel like they tried to upsell me here. My usual mechanic was booked and I was going on a…read moreroadtrip. I saw Hon-Amotive had excellent reviews and the manager seemed like a nice guy. My car is in like-new condition and barely broken in for a Honda/Acura. They come back saying it's in good shape but "needs a lot of work"... They recommend a transmission fluid service, brake fluid service, coolant service, cabin air filter and engine air filter replacement. All this at 59,000 miles.... The transmission fluid, sure, I know how important that is. And I did the engine air filter. But brake fluid and coolant? When I called my usual mechanic and asked, he chuckled and said coolant's not til 105,000mi and brake fluid should be fine too but he can check next time. And here's the kicker... $90 for a cabin air filter replacement! This is a part you can buy online for $10-$15 and it takes 1 minute to replace. I could understand $30 or $40, but for $90, I can do it myself. I don't enjoy leaving negative reviews. And I understand business is tough in this economy. But I feel like if I went back, I can't completely trust what I'm gonna be told.

Everything I needed handled, these guys took care of it with zero problems. Very clean shop, super…read morecool front desk staff and the dudes working in the garages... just awesome. First time here and I will Most Definitely be coming back... with my business' fleet vehicles next!

Keeps getting more expensive. Going to need to start shopping around. When I told the girl I don't…read moreknow why it seems like I pay more than all of my friends for oil changes, she laughed. Sorry not funny

Dropped my car off for an oil change, after one hour they called with the bait and switch upgrade…read more"we don't have your oil in stock so this will cost 50% more than quoted". Where did basic integrity go in the auto industry? When you misquote, you honor your pricing, or you get what you now have, a potential lifelong customer who instead will now never return to any Jiffy Lube ever again. Bye.

Eddie and James provided great customer service in helping me get an oil change. They went above…read moreand beyond to ensure they had the correct filter. They performed the service in record time. Great technicians

Thanks to Thad and the crew at the Grease Monkey on Bell for making my first AZ automotive…read moreexperience a good one! I've had the same mechanic for about 30 years (a family owned & operated shop in WA), and the thought of going somewhere else petrified me. I really needed an oil change and tire rotation and chose Grease Monkey on Bell based on Google & Yelp reviews. I was greeted right away, explained what my needs were, and Thad did his best to reassure me that I would be well taken care of, they would show me all parts before replacing, and would not try to upsell me. He also said they have bays in back with mechanics to do other work when I need it. I did need a few other things (rear brake light, wiper blades, cabin filter) and each time someone came in to get my approval. I had no idea my wiper blades would shred in the heat! If it's raining, I'm more likely to be standing outside letting it hit me in the face than going for a drive. They were very patient in getting me every discount they could. Coupon codes from the website AND a senior discount! In and out in less than an hour, including wait time to get my car in the bay. The website did mention a carwash, which they don't have at this location, but that was not a deal breaker at all. I highly recommend this location and will definitely go back when I need anything else done.

There are honestly no words to describe how incredible and outstanding Grease Monkey is!!! As a…read morefemale, especially! They are so honest and never try to take advantage. I literally feel safe coming here knowing that the mechanics will tell me everything wrong with my vehicle, and what really is important to get done, and what can wait. I highly recommend Grease Monkey.

Good folks and went above and beyond. Facilities could use an upgrade. But the team was excellentread more

6 out of 5 stars . Great place will be back again and again. Fast and priced right. Ty!read more

As a first-time customer, I was disappointed with my experience. I scheduled an inspection and was…read moretold it would take about "half an hour." I understand that automotive work can sometimes take longer than expected, but after an hour and a half I had to ask for an update because no one had communicated the delay. I noticed on the front desk computer that I was entered into the system as a drop-off, even though I was waiting for my vehicle. I always wait during appointments, and if that impacts how service is prioritized, it should have been confirmed when scheduling. I also noticed there appeared to be either a misunderstanding or scheduling issue with another customer who had an appointment after mine, which raised concerns about how appointments were being managed. When I asked for an update on the timing, the response I received felt dismissive. The employee responded that "nothing is ever a half an hour, not here, not any shop." I understand that estimates can change and that inspections may take longer than expected, but my concern was not that it took longer--it was that I was given an estimate, waited significantly beyond that timeframe, and had to ask for an update myself. The employee told me he would check on the timing and get back to me, but I did not receive an update afterward. Instead, he returned to the office and continued working with vehicles. Another employee also said he would check on the status and where the first employee was at, but I did not receive an update from him either. A simple update or revised timeframe would have gone a long way. The inspection, which was quoted at approximately 30 minutes over the phone, ultimately took about two hours and cost around $100. The findings included recommended back strut replacement, brake fluid service, and a battery replacement, with an estimated total of around $1,760. They also identified a bent rim, but I did not appear to receive a quote for that item despite requesting one. I have no doubt that their technicians have the knowledge and skills to diagnose and repair vehicles, and that expertise has value. However, expertise does not replace the need for clear communication and respect for a customer's time. I was hoping for a shop that values the customer's time as much as their own. Given this experience, along with pricing that appears to be higher than other shops I have compared in the area, I am uncertain whether I will return for future service. I hope the shop improves its scheduling process and communication with customers when delays occur. ******* Edit in response to their Google review commentary: It's worthwhile to note the company response below essentially argues pricing (which was never contested as explained in my above review). The pricing was provided for other individual's knowledge of business pricing and a stated reason for hesitation in repeated business. There was no argument to the state of the car either-- it's at a shop as it needs repair. I went to one other business, not multiple as was stated in person and over the phone-- indicating a lack of clarity again with notation on client accounts more publicly-- and and was quoted half an hour of my time with no updated timeline despite two requests to one staff member as well as the owner, Jesse, who just walked away. The Argumentative and dismissive responses on the stated concerns in the severe lack of timing and communication are what have just ensured I do not return to this establishment and suggest others take a closer look at what shop they choose for the work on their vehicles.

These guys always take care of me. Jesse let me know what needed to be done in order of importance…read more I always feel safe after getting my car repaired. Yes, the prices are high, but what isn't? Car maintenance is important & I trust these guys.

My experience at this shop was awesome. The alignment check was free and didn't take long at all…read more Leno sat down and explained everything in great detail. Overall, he was very helpful. I would recommend Network Alignment greatly.

Network Alignment came recommended by several auto repair shops for an alignment on my classic car…read more They did a good job but I noticed some wear on the outer edges of the tires a few months later. I brought the car back to Adam on Cave Creek Road and he readjusted the alignment at no charge and compensated me for the tire wear. This is the first auto repair shop that I have ever visited that is honest and stands by their work. Thank you Adam.