My in-laws bought me a gift basket from this company for my birthday. It was a random selection of…read morebath products that were obviously picked up from the drugstore. I will add photos to my review if I can. The lady on the phone was super rude when I asked if I could just bring the products back and they could refund my in-laws for a portion and they said no that they had bought these items specially for my basket which I feel is not true. 130.00 wasted. When I complained she said "she had heard enough". No resolution was offered whatsoever.

What a great florist. Great customer service. Went way above and beyond to take care of the…read morearrangement I ordered to make it perfect. The flowers were beautiful. Delivered on time. The recipient was so happy with the arrangement. Couldn't have asked for better customer service or more beautiful flowers.

When trying to give small business owners more business goes wrong...... I wish I could be giving…read morethis small business owner a great review, but I just can't. I was given her name and information from my best friend who raved about her services. So I was looking forward to giving her my business as well as the business of our company. But sadly, we just could not make things happen. I reached out to her via the number I was given (which might not have been her business number) either way, when she answered I told her who I was and how I was referred. I explained to her that I had a very simple sympathy bouquet order that I wanted to have delivered in the Houston area. She said it would not be a problem and that there was NO MINIMUM for delivery. I told her that I would gather the rest of the order details and would be calling her back shortly. Since it was close to the end of the business day, I figured I'd call her back first thing in the morning. So I called and left her a very detailed message. And I never got a callback, so I texted her and never got a reply. When I spoke to my best friend who referred me, he said he would reach out to her and ask what had happened. He then called me to inform me that she told him that she wasn't worried about working on my order since it was ONLY an $85+ order that was going to be placed and that she didn't have time to work on an order that small. WOW! Well, there goes handing her the COMPANY orders! Which just so you know, was going to be to have fresh flowers in our lobby every week and fresh flowers delivered to each employee for various awards on different occasions. This COULD have been a honey pot of business for her, but OH WELL. Perhaps I'll give the business to someone interested in WORKING all orders!

I will absolutely be using Yaniz's services again. She was very responsive and listened to exactly…read morewhat I wanted! It was my husband and I's 4th wedding anniversary and since one of the themes is flowers I wanted to get him something beautiful but also masculine. He mentioned once that he really likes the Bird of Paradise and Yaniz was able to get me this gorgeous and affordable arrangement together in just a few hours. Free delivery to my front door too! I highly recommend using her services in the future to anyone on this page!

This florist ended up receiving a wired order from Flowers by Eva that I purchased. This was for a…read morefuneral spray that I paid 282.00 for and was for my brothers funeral. The funeral was a graveside at Klein Funeral Park on 2920 near Tomball. I was assured by the florist that I ordered thru, Flowers by Eva, that the order would be delivered prior to service at 10 am. I waited and waited for the order to be delivered and as a matter of fact, my husband and I were the last people to leave the cemetery. I had waited and the funeral director knocked on my car door and indicated a spray that had been delivered and thoughtfully extended the card to me so that I could see that it was the spray that I had been expecting before the service. I thanked him and when I got into the car, I called Floral Concepts Katy to find out what the issue had been. The man that answered the phone told me that the shop had received the order too late for it to arrive timely. Since there are at least 50 other flower shops that it could have been transferred to, just as it had been transferred to him, I'm not sure that could be considered a plausible excuse. The spray was alright though I had ordered a premium spray with roses and the order had been filled with garden variety white mums with a very minimum number of red rose spray across it. Everything would have been alright if the man that had answered the phone, had treated me with courtesy and respect as you should every customer and he had remembered he was dealing with the grieving oldest sister of the man being buried that day. He refused to take any responsible for the late arrival and kept making excuse after excuse and never once apologized or offered to try to make it right. All he said was that 'they had received it late and thats the reason it wasn't on time'. Not even after I told him that I had ordered it and paid for it the day before, were any apologies made. He was very rude, curt, and unapologetic for the shops error. If you want grocery store flowers and no customer service, use this florist; I promise, you will regret it. I was so embarassed and dismayed by the poor excuse that I received as funeral flowers at a cost of almost 300.00, I would NEVER use this florist. For the amount of money I spent, it should have been there timely, and showy, and I should have at the very least been apologized to for this shops error. I can only conclude that this shop is greedy and needy and cares not that their customers are unhappy. Oh, and btw-when I gave them a bad review, they stated that 'they couldn't find my order, and would I look up the receipt received from Flowers by Eva and send them the receipt number'...I've already done all the work to order the flowers, I'm very sure if I stop payment on my banks end, you'll be able to find the order.

Awesome service! They are very nice and go above and beyond to satisfy customer! Great…read moreselection/color matching, and beautiful work!

I stopped by this location out of convenience and was pleasantly surprised by the huge variety…read morebehind their display window. I picked up a bouquet basket for my mom, and the price was very affordable compared to other local florists. It seems like they can bring almost any custom design to life. I will definitely be back!

Stopped by late on 4th of July asking for a big bouquet of flowers and they did it beautifully!…read moreDefinitely recommend. Great customer service and flowers. Variety of options available.

Called them with a same day request after an order elsewhere fell through. They were able to make…read moremy vision (something notborigjanly on their menu) come true on a sunday evening with about two hours notice and stick within my budget. The bouquet looked amazing and the lovely couple truly admired them.

The funeral spray they created to honor our father was absolutely stunning. The owner went above…read moreand beyond - not only was everything done and delivered in a timely manner, but the arrangement far exceeded our expectations. The photos on their website don't do them justice; the flowers were even more beautiful in person. They were so kind and accommodating, and you truly can't beat their prices anywhere else. Highly recommended!

This was such a beautiful nursery. I came when it was really rainy and there was still so many…read morepeople shopping. The staff were so kind and knowledgeable. Took off one star because I feel like some of the plants were not the best condition. My coneflower died within a couple of days. I think the outdoor plants are a decent value. The indoor plants are a bit pricy. Plenty of parking overall. I rushed through shopping but I want to come back when it's not raining because there's definitely more to explore.

Enchanted Gardens has become my go-to garden center. I was impressed with the wide selection of…read moreplants and knowledgeable staff, and even more so with how nice and helpful the staff are. The garden has a beautiful layout with well-maintained displays showcasing a variety of flowers, succulents, shrubs, herbs, pottery, and trees. I've visited this garden a few times now and each time, the staff members have been incredibly friendly and eager to assist with any questions I may have. They've even helped bring my fruit trees out to my car. The service here is excellent, and they seem to have almost everything I need. So far, I've purchased two Sugar Cane Jujube trees, a cherry tree, a purple and red pepper plant, a few Jade plants, and some flowers to enhance my garden. If you haven't visited Enchanted Gardens, you should definitely add it to your agenda. The fun seasonal decorations are worth the trip alone, and they're perfect for taking pictures.

Ordered easily online; beautiful flowers delivered on time. They called to keep me updated. Great…read moreexperience!

My mom had surgery so "get well soon" flowers were in order. The Yelp machine introduced me to Busy…read moreBee's and a match was made! The website is a little dated but it works. There were enough choices without being too overwhelming. I found an arrangement I liked easily and online checkout was straightforward. After delivery fees, service fees, and taxes, my total came to about $90. On the day of delivery, I got a call letting me know that they didn't have any of the flowers in the photo available, but can make an arrangement with the same happy vibes. I trusted their creativity and gave my blessing. In the end, Mom loved the flowers. She posted a photo of them on Facebook got lots of likes from her friends! I'm happy she's happy! In the future, I just wish they could update their website every season to reflect what they have on hand- makes it easier for "once in a while" flower buyers like me to feel confident in what we're buying and manage our expectations.

I have been on the hunt for a flower house that I can use to send flowers for my mom. This place is…read morenot it. Unfortunately I paid $80 for what should have been $60 at the most. Here is a side by side of what I ordered v what I got. I order flowers 10x a year for my Grandmom in Florida and I wish I could find a place as great as them in Katy. My arrangement was missing some volume, like an entire row of flowers is missing. Will not use them again.

Just wanted to say thank you…read more For your wonderful service I called late Saturday evening and return my call and was able to process my order the next day on a Sunday for my aunts funeral and had it delivered on time. It was greatly appreciated and I highly recommend them