Smooth process from sample to installation. Louis was great and found us a remnant that saved money…read moreon part of the job. We interacted with a couple of staff who were just as friendly and helpful. Great result.

We were very happy with our service from Carpet Plus in Federal Way. Louis took his time in…read moreanswering our questions about the best options for us. He helped us find the best quality flooring for our budget. We decided on luxury vinyl plank flooring which was installed beautifully by Alex and his crew. He is a real pro. with many years of experience.. We couldn't be happier with the results.

I recently had new carpet installed by CARPET & FLOORING SPECIALIST and could not be more pleased!…read moreThe crew was professional, courteous, and arrived right on time. They worked incredibly hard, paid great attention to detail with the seams, and made sure to tidy up everything before they left. The new carpet looks fantastic and has completely transformed the room. I highly recommend CARPET & FLOORING SPECIALIST to anyone looking for quality service and workmanship!"

I have been meaning to write a review for awhile. These guys are phenomenal! We are returning…read morecustomers and plan to go back for more work. Quality of work is top notch, communication is probably the best I have had in a long time, nice little showroom, didn't feel pressured to pick something, gave good advice for a room when it came to carpet levels, it actually saved us money in the long run...I can't say enough about this place.

They have carpeted all 3 of my bedrooms and it looks amazing…read more Lowest quote too. Kelly is very nice and easy to work with.

I would absolutely hire this company for any project. I had a cracked sewer pipe that became a…read morenightmare to fix. I had originally started the floor repair with another company that was terrible. I contacted PFI and they responded immediately. Not only did they fix the mess that was left after the plumbing and flooring people, they went above and beyond to make everything was perfect. I can't speak highly enough about their professionalism and work. Top notch people and company.

Great experience with Carpet King to replace the carpet in my condo before listing. They gave me a…read morerough estimate over the phone and then came out to do an on site estimate. Their per sq/ft price was better than others for a mid-grade pad and carpet. They were able to come out the same week and complete the install. Would definitely recommend and will use for future carpeting needs.

Good communication, quick and quality work for my one bedroom carpet job replacement. Will use them…read morein the future.

I had them install new carpet on the top floor of my house and had a fantastic experience and would…read morenot hesitate to recommend. Letty was very responsive over email and was able to come quickly to provide an estimate. Their pricing was also competitive (they did suggest a different carpet brand than all the other estimates but I am very happy with this carpet). The install was top notch. I was really impressed with the care that they took not to damage anything in the house as they removed the old carpet and installed new carpet. They didn't scuff any walls, baseboard or railings. (I've never seen such a good job before!) Letty did mention that I chose a soft back carpet and that makes a big difference in reducing any damage. The quality of the install was also great. All of the seams are well blended and don't show. There aren't any defects and it looks great! I ended up going with a plush carpet and 10lb underlay and it was such an upgrade over the carpet that was in the house. (And the previous owner claimed they went with a mid-level carpet.)

I had new carpet, linoleum, and hardwood finishing done for my rental by Flooring Perfections. Juan…read moreand Leticia were very professional, easy to work with, and do great work. Helpful throughout the entire process , making it painless, and were flexible in arranging logistics. Will definitely work with them again next time I need flooring done. Highly recommend.

TLDR: Erik was very communicative and his team were great. Advice for homeowners below - do your…read moreresearch!!! We have a baby, and wanted to change the floors of a house we bought for durability and aesthetics before moving in. There were also a number of creaks in our floors, and we wanted to get them fixed. Erik's team was able to take off the carpet and existing pine hardwood, level the floor, and install the laminate we picked out. His team came at 8am every morning and they finished by evening when we came back. We did this before we moved into our new house, and we love the way our house looks and feels now. Erik (the owner) was the first to come do the consultation, he was quick, and to me he felt very trustworthy from the beginning. He was also communicative throughout the whole process - often on the over-detailed side. And among the other offers, his was reasonable in price (compared to others) and according to our quick timeline. That said, when you get work done you may come across hurdles and it's important you get alternate opinions. As first time homeowners, we assumed that getting flooring done is straightforward. Apparently it's not. We were warned that the initial quote may be affected by the state of our subfloors once they take out the existing flooring. We got an urgent call saying that there was a lot more unevenness in our floors than expected, and that they would have to pour self leveling throughout the entire house, which was a quote of 90 bags, at $150 each. We were told that was the only option, and were strongly encouraged to go this route to make our timeline. After getting evaluations from multiple other flooring experts, we got alternate advice for up to 12 bags of self leveling, max. Our home is only 10yrs old. 90 bags of self leveling is enough for an entire apartment building, and weighs over 2 tons. Apparently the only way to guarantee absolute evenness is if you just pour self leveling on the entire floor, and also easier for the workers. But we opted for the labor-intensive (but more cost effective) way of going through the whole house measuring each high point & low point, sanding down the high points, and only pouring in the patches at the low points. Needless to say, we rejected the proposed approach and Erik's team was able to handle the uneven subfloors with only 3 bags. Three. Unfortunately, this issue resulted in several days delay in the completion of our project, not to mention a lot of additional stress. We wish this hurdle had not happened. That said, we are proud to have not caved under urgency and stress - it would have cost us 13.5K! That said, after consulting quite a few flooring companies - I noticed that each will use different numbers for labor, materials, demo, etc. They also suggest different approaches like keeping quarter rounds on baseboards or ripping them off and attaching new ones. Adding transitions as an additional cost or not, etc etc. Get as many quotes as you can so you understand what is the average price you should expect to pay - they may charge differently, but at the end of the day they have to meet their numbers to pay their guys and still make a profit. Flooring costs more than I expected, and most of the quotes I got were 14-20K for 2 story house around 2000sq ft. (Bathrooms excluded). At the end of the day, we love our new floors. Erik was extremely communicative through the whole process. His team was hardworking, and finished the work before we had to leave on a trip. They were detailed for the part of the floor which met the fireplace, making sure it was flush against the uneven hearth tile. There are barely any squeaks left in the house. They came and resolved any concerns we had. They were flexible with movers coming as they were finishing the last day. All in all, although there was a hiccup in the process, we did have a very good experience with Erik and his team. And, I'm confident he will recommend the spot patching method for leveling the floor for future clients. Thank you for making our floors one of my favorite parts of the house now, Hardwood Plus!

Erik provided a professional experience from start to finish, and despite a few unforeseen issues,…read morehis team left me with a replacement floor that turned out exactly as I'd envisioned. When I sought estimates for this carpet replacement project on Yelp, Hardwood Plus was the first and fastest reply. Erik showed up on time and quickly gathered the information he needed while explaining some of the things that could go wrong, like leveling issues or finding something unexpected beneath the old carpet. He promptly provided a quote, and kept in touch via text message (a huge perk for phone call-averse people like me). When we visited the showroom to pick out the carpet and sheet vinyl pattern, it came as a relief that Erik was not interested in upselling - he'd present options, explain the pros and cons of each, and trusted us to make our own decisions. The first issue occurred on the installation day, when Erik messaged me to say the carpet had not arrived yet. He was apologetic and explained what had happened, but we would still have to wait another week for it to arrive. The second issue occurred after his team removed my old carpet: they found the tiles underneath contained asbestos and needed to be sealed, for an additional cost. This added another day to the sheet vinyl install, but this was a possibility he had mentioned early on. The team also accidentally broke my dryer vent, but Erik agreed to fix it with absolutely no fuss. Finally, there were a few little bubbles in the sheet vinyl I had to push out. But now that it's all done, I am absolutely over the moon with how great my new floor looks, and how delightfully plush the new carpet on the stairs and guest room is! Hardwood Plus is communicative, professional, friendly, honest, diligent, and timely. They do great work, take responsibility, and ensure your satisfaction. I can't recommend them enough.

The process was smooth and we are very pleased with our new carpet. Shira was an excellent…read moresalesperson and our install went well.

Visited the store to obtain an estimate for an insurance claim. Store was unable to provide pricing…read moreon a Saturday. Waste of time. Took my business elsewhere.

Preformed great work for a fair price. Was surprised how good my rug turned out. Will use again.read more

You ever show up at a store toward the end of a huge sale and just buy something so you can say you…read moredid? Well, that's kind of how we ended up with a new rug that didn't fit where it was supposed to. However, my wife refuses to admit defeat to any purchase, so we started to look for someone who could help us, which led to a trip over to Kent. Ward works out of his home workshop, which is a converted garage. We showed up with the rug and he welcomed us in. One of the nice things about visiting someone working out of their home is seeing the tools of the trade. It was interesting watching Ward split and reassemble the rug, like a live episode of How It's Made. Ward was very friendly and courteous. An hour later, our rug was resized and ready to go, with an additional kitchen mat made from the excess rug to boot. Ward's work is exceptional and worth every penny.