We had a horrible experience with Floored. Most of the finishing work had to be rescheduled 3 or 4 times because their sub-contractors just didn't show up. Not sure why our original review was taken down by Yelp? We had our bathroom tile chipped by someone working for Floored. Also, the days they were here our bathroom was disgusting...other contractors did not leave our bathroom covered in urine, that was them. Probably the worst was the attitude of owner, Ty Storey, getting upset with me when his tile guy installed the wrong tile. In an agitated state he angrily stated it was not his fault the vendor sent the wrong tile, to which I agreed. However, it was his fault the wrong tile was installed --- the Floored staff should do better than rely on the client to accept the wrong tile. That's what he wanted me to do. That tile sat in their warehouse or store for over a week before it was installed...absolutely no one checked to see if it matched what was ordered. Our experience with Floored continued to be unpleasant because of the horrible relationship they have with their sub-contracted installers. The client is put in the middle having to reschedule after last minute cancellations and no-shows. Nightmare! A very expensive and tedious nightmare. read more

See all

We had such a difficult time trying to get vinyl flooring installed in our new house because so many other companies continued to push the installation back. I called Ty and Mike at Floored in desperation before Labor Day Weekend to see if they could possibly start that weekend so we could move our things into our house by the end of the weekend. I was shocked when they said they could do it and they actually followed through unlike other companies. Miguel and his colleagues, who work for Ty, did most of the work and did an amazing job! read more

Worked with John Storey and his crew to remodel my condo and can't give higher praise. They were extremely flexible in taking initial measurements and offering ideas on options for flooring materials as well as paint colors. Their show room floor gives tons of great options and they allowed me to take home lots of samples to imagine how they would look within my condo. They work with great people and we arrived at an incredible finished product. The floors looked fantastic. They painted my entire place with extraordinary detail. Replaced a door. My place was spotless at the finish. These guys really do have the ability to do just about anything and give a fantastic product while being extremely friendly and easy to work with. TL;DR. Great people. Awesome product. Highly recommend. Thanks John! read more

I had a great experience working with Ty. He's knowledgeable about not only the flooring products but also the entire system that goes into creating a long lasting floor. While visiting my job site, he made a number of observations and recommendations for fixes to things not even related to the floor work! Highly recommend him! read more

It is rare that I do a 1-star review and get any kind of response from the business. It was a little different with this one. Within an hour I got a phone call from Ty, the business owner. We talked through the issues and, bottom line, it was clear to me that this guy cares about his business and its reputation. Since I was still in the market for a floor, I decided to give this company a try. Floor (including installation) has been ordered. I'll update this review once it's installed...but I did want to revise the 1-star based upon my continued experience. Interestingly, Yelp deleted my updated review due to pressure from the company. I'm giving the company a 3-star review. Would have been 5 stars except the company-provided installers sucked! read more

Floored removed the all the carpet from our new home and replaced it with beautiful fabricated hardwood flooring. Their pricing was the best I was able to find after many estimates. Floored worked in conjunction with the construction company we hired who was working on the house at the same time. It was great because they were able to work out the timing of the floor with the other construction that was going on. The end product looked amazing and the finish of the wood perfectly matched the color of the wood that was presently in the house. We are very pleased with the outcome. read more

Floored - Master Bedroom with Barcelona wood flooring. - Flooring Near Me - Austin, Texas

Steve and his crew were wonderful to work with! He treated us with respect and had wonderful communication with us throughout the entire project. He was able to find and obtain the matching wood needed to extend our hardwood flooring. Although we ran into an unexpected snag of having to level the floor prior to being able to get the wood in, he handled it with grace and came back on the next day (a Sunday) to complete the project so the delay was minimal. Overall, highly recommended and very competitive pricing. read more

I came to Floored after reading reviews and wanted to work with local company near my house. Brandon came out to the property, measured, gave me a competitive bid that was on the higher end but because I thought I could work with him with tenants, I went with them. Sadly, Brandon left and then the project got tabled. However, after a little initial frustration (nothing at all compared to some contractors I've dealt with in Austin--don't even get me started), I ended up working with both Amy and Ty. Although they were short staffed with the loss of Brandon, they did treat the project with priority and respect and gave me updates all along the way and really explained everything in detail so I understood what was going on and what to expect and what my options were (Ty is super thoughtful). In the end, the tile I got for my bathroom and the carpet that I got for my master bedroom, dining room and living room look absolutely stellar! My tenants are super particular so I appreciate both Ty and Miguel (the installer's) attention to both detail and ownership of problems as they arose. I do highly recommend Ty and his crew. My biggest tip with them and really with any contractor is to do a complete walk though of the area in question and really be sure you all are on same page with all work that needs to be completed and what is and what is NOT included on the job. I had no idea that furniture moving, toilet removal (for tiling), and any damage associated with baseboard removal might not be included in what one might assume is included in overall cost. So be sure to ask them or anyone for that matter for their contract from the start. To make an analogy: no use agreeing to get married (i.e. moving forward with the work in question), if the prenupt (i.e. contractor contract) is out of the question :) Anyway, long story short: great work Ty and Amy and Kay and especially Miguel as you are the muscle behind the work. Thx, guys! My tenants and I love it!! read more

See all

I had a very time restricting last minute project that required a crew to work on taking out carpet on a 160 sq ft room and lay tile. All material was already purchased by me. I needed to do this project during New year's when most people were obviously not working. I inquired about the job on New Year's Eve, they had the crew the next day to work on the project. TY, the owner was always available via text or phone call and took the time to explain in detailed questions on phone (esp. it being a holiday). He came on site to check in w me and supervised the beginning part of the project. The team leader was also very good. Although they quoted me a day and a half, his crew ended up working about 8-9 hours on this project to compete it before my deadline. Out of the other companies I got quotes from, Floored seemed to be on the more costly end but if you are on a deadline to complete a project and it is worth it for you, I would recommend Floored. The team didn't seem to cover up their work area in order to avoid dust from spreading from their job and we had to do some detailed clean up after the job, but they hauled everything with the fee they charged me. They also take your money up front if the job is under 5k, so this is something to be aware of. Thanks Floored for your hard work and working with my deadline. read more

Brandon helped us through the process, amazingly. We had visited so many stores and warehouses up until that point in the process, and we sincerely appreciated being treated like people, not "buyers". That being said, they had great pricing and quality material. I cannot recommend them enough, the speed at which the work was completed and care that he showed me and my family is unmatched. If I have any more of these projects moving forward, Floored will be my first stop this time...guaranteed. read more

They were very helpful in selecting grout and even called the manufacturer with some questions. They then went to pick up at the distributor the next day for us. For such a small purchase they went out of their way to help. read more

These guys did a great job. The crew was very professional. Great attention to detail. Very happy with the floors!

Floored did a wonderful job installing vinyl in our condo. They worked with our renters to ensure quick installation. We were finally able to see it this past weekend and couldn't be more happy! Great job! read more

I haven't written many reviews, but these folks deserve a special mention. From the beginning stages of quoting the project to its completion today, Adam's attention to detail and support walking my wife and I through the process was invaluable. He and the entire group (including Gustavo who did the actual sanding and refinishing) at Floored have been really special to work with, and if we ever need anything floor-related, I'll rest easy knowing these people really know their stuff and care about their customers. Adam visited our house twice, articulated exactly how the project would be executed and when we could expect its completion, and everything has been just as he said it would be. My wife and I couldn't be happier with Gustavo's work, and I recommend Floored without pause for anyone looking to embark on a floor project. Welll done, gang! read more

Both Ty and Brandon were wonderful--also Ty's dad, who was very kind to me in the showroom when a couple of people kind of jumped the line.Ty very patiently walked me through flooring options for our rental, and told me what he'd done in his own. Brandon and the crew were good, and even came in under-bid by re-using some quarter rail. I love that they were right up the street. A couple of times I went to the showroom and they were closed unexpectedly but I think that's probably just some of the bumps of getting a business off the ground. The floors themselves were good quality and the crew worked quickly, so we were happy. Especially for the reasonable price and the quality product. read more

We were FLOORED, by the outstanding performance :P Brandon and team were great. We were in the process of selling our house and needed to replace the carpet upstairs. They arrived on time, and installed new carpet upstairs and on the stairs. They were very professional, friendly, and did a great job and in a timely fashion. Prices were great too!. We will definitely be using them again for all of our flooring needs. read more

I can't believe it has taken me this long to leave this review!!! The owner, Ty Storey, & his crew are simply extraordinary. Mr. Storey proved to be outstanding in his field. He is passionate about delivering quality work, and it shows!!! My flooring was, and still is impeccable. Mr. Storey and his crew were proficient, courteous, and professional throughout the entire experience! I had new hardwoods installed on the main floor and refinished the upstairs hardwood flooring. Every other company said that they couldn't save the existing hardwoods, and advised that I should replace them with all new product, which they would also charge to install. This greatly exceeded my budget thereby forcing me to continue shopping around. Am I glad I did!!! I contacted Mr. Storey, at "FLOORED", and after the initial consult, he assured me that they would be able to do this. (So was everyone else just trying to upsell me, or are these guys just that good at what they do...?) It has been a couple of years since the install, and everything still looks great! read more

A++++++++++ My husband and I can't say enough good things about Tye and Mike. Our whole experience with them was top notch. They have excellent customer service, always quick to respond and very knowledgeable. Thank you guys! read more

I'm so glad we found Floored. Brandon was very easy to work with. He really understood the period-appropriate style we had in mind for our 1950's abode and actually steered us toward an extremely economical choice. The installation was scheduled just a few days after we selected our materials, and our technician, Miguel was skilled and efficient. We love our new kitchen floor, and we are looking forward to working with Brandon on some other projects in the near future! read more

Kartwheel recently worked with Floored on a project that called for flooring. They were a great resource for us. With great customer service and a lot of options. We will continue to use Floored for flooring supplier. read more