This company is so bad they barely got a star. They took a month longer to paint our house and…read morethey left a mess on our tile and door knobs and windows. They failed to hook the washer and dryer back up. Nor did they put the wall lights back together as well. We estimate that it will cost us over $200 to have our house cleaned. They have no respect for other's home. Beware of these smooth talking people. So terrible.

I would like to share my experience with Toricent Construction Co. They helped right away with my…read moreproject to patch a hole where an ugly electrical box was under the tv. They're work was awesome and I hired them for another project to build an extension to my guest bedroom. They responded very quickly, and had affordable pricing compared to the competitors. I will definitely use them again. Jon Rose the owner walked me through every step of the process and kept me in the loop during the entirety of the renovation.

Great owners and a huge selection of modern and rustic offerings. Very easy to work with, highly…read morerecommended!

I'm glad we found this small, family owned store. We were looking to replace carpet in our master…read morebedroom/sitting area/closet with tile planks. They helped us narrow down what we were looking for and gave us samples to take home. The tile came in right on time and their installers (Richard and son) arrived right on time, worked hard, and got the job done, and done well, in just under four days, Would definitely go back to them for our next project.

Diego was THE BEST! The work he did was TOP Notch! Sadly, the company management was awful. They…read moreinstalled four weeks after planned, Paul was rude and unapologetic for the continuous delays. Once finally installed after going back to Floor and Decor to complain about the continuous delays... over Christmas, Diego got the job done! Diego installed our entire house alone aside from two days of having help. The worst and saddest part was Leticia hounding me for final payment beginning the day after the install was completed. They were four weeks late, I was four days late completing the second install payment because my mother had a stroke! I HIGHLY recommend Diego, but his managers need to learn some social graces.

Beautiful work...Beyond my expectations. Diego was professional & an amazing at laying tile. We had…read moreour front entryway done and a border on our back porch, I can't wait to have my family over to see Floor One's work! It's art! We chose our tiles at Floor & Decor & found Floor One's office right inside! Patty was amazing and informative. THANK YOU Floor One. A job well done! Carol A very satisfied customer

The owners of this company have been a God send! It was so overwhelming looking at flooring at the…read morebig box stores and they were so expensive to install! Larry and Joe (F) really know the business and are so easy to work with. Expert installers and expert care from beginning to end. I will use them for my Kitchen and Bath next.

Larry and Arizona Floor Kitchen and Bath were great! They provided design concepts to maximize the…read morelimited space we had in our kitchen and guest bathroom. They did a great job and we love our new space. We are now having them work on another project in the house! Highly recommend!

Gallery Kitchen and Bath updated our kitchen which is open to the great room. The work was done…read morepre-pandemic and everything went perfectly. The backsplash was challenging as I used large 12x24 ceramic floor tiles with inlays of glass/metal/ceramic small rectangular tiles behind the stove and interspersed elsewhere. Their tile person was fanatic about making these inlays set at the same depth as the floor tile, and even cut and rearranged the sheets of small tiles behind the stove for a more random look. The cabinetry is perfect. The glass special cut bar that sits over the quartz countertop came out perfect too. We could not be happier with the results. They also fixed our remodeled shower floor (it leaked) when they hadn't even installed it. There was a change of ownership right in the middle of this project and the people who did our bath remodel dropped the ball. Gallery Kitchen and Bath (thank you!!) took the shower floor down to the base; repaired that so the water would drain properly, put in the correct drain, and now the shower is functioning as it should with no leaking. Yes, I knew what I wanted for each project and did not depend on them too much for design, but for construction and pulling everything together. We would use this company again any time. Highly recommend.

On 31 May 2022 I signed a contract with Gallery Kitchen & Bath, hiring them to remodel my kitchen…read more On that date I gave them a fat check to cover the cost of materials plus part of the labor costs. The job was finally completed on 23 August 2023. That is 1 year, 2 months, 3 weeks, and 2 days (450 days) to complete the job! I was told up front that it would take 12 to 16 weeks to build and ship the new cabinets. Other materials, I was told, are readily available locally. The 12 to 16 week window passed with not a word from Gallery Kitchen & Bath. Several more weeks passed with no communication. Eventually I received a message from Cody in the office giving me excuses but no further information. She said that as soon as she has more information, she will let me know. That statement turned out to be a lie! Several more weeks passed during which my new cabinets were shipped to Gallery Kitchen & Bath and stored in their storage room. Cody did not contact me to tell me of the arrival of the cabinets as she had promised. I continued to impatiently wait for information which never came. Phone messages went unanswered, e-mails went unanswered. I drove to their storefront during normal business hours to find the door locked and nobody inside. I thought they might have run off with my check. I filed a claim with the Registrar of Contractors. Filing a formal claim finally got the attention of Nicholas, the owner of Gallery Kitchen & Bath. We had a meeting with an agent from ROC, Nicholas, and me. At that meeting Nicholas gave lots of excuses and apologies and promised me that he would start work on my project as soon as he finishes up other projects. In the presence of our ROC agent, Nicholas looked me in the eye and told me that he plans to start working on my project around the first week of March, 2023. Once he starts working on my project, that will be the only project he is working on until completion. There will be no interruptions in the workflow for my project. That statement also turned out to be a lie! Five months, 1 week, 6 days (166 days) later the job was finally complete. Obviously, there were a few interruptions! One day after completion I received a message from Cody. She was in a hurry to get the final payment that I owed. Gallery Kitchen & Bath was in no hurry to work on my project, but they were certainly quick to demand my final payment. In fairness I must say that the work that was performed in my home was very good. The workers were conscientious, knowledgeable, helpful, and detail oriented. I have no complaints at this time with the quality of work. Because of the lies, horrible scheduling, and absence of communication, I would never recommend Gallery Kitchen & Bath for any job.

Bottomline: Expert, honest, fair. If you are reading this review, you have found your carpet…read morecompany. Just call them and make an appointment. Mark and his wife are a great team. Having been in sales for a reputable and honest business, I know how to detect the good and the bad. I felt totally comfortable with Mark from the get go. Aside from his years of experience and expertise, he and his wife bring the showroom to you. He prefers to make a house visit so that you can see the colors and the fabrics in *your home* and in your home lighting so that you can make an educated decision. Mark will be honest and let you know the pros and cons of each kind of carpet in all price ranges. He wants you to be happy with your carpet for many, many years to come, not like at Home Depot or Lowes of which you will be needing to replace the carpet every few years and you will also have dark brown/black corners from dirt stains. We are extremely pleased with the carpet we decided on and his workers skillfully installed it. I highly recommend him! 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Tucson-top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

I highly recommend this business if you're looking for carpeting. We were in the middle of a big…read morehome renovation, so it was a godsend to have the owner and his wife come to our home. They had many samples from which to choose, wool and synthetic, were able to look at the rooms we wanted carpeted, and could give us an accurate estimate of the cost. We ordered the carpeting that day. Our renovation caused us to delay the carpet installation several times, but Tucson Carpet Express was good natured about our delays. The installation went smoothly, and we are very happy with our newly carpeted bedrooms.

They don't do the kind of job I needed. Nice courteous replies, but when I sent in the details of…read moremy needs, I got a reply that they don't do that kind of work.

Finallllly got my money. 2 months later. Not without sacrificing far more of my own time and energy…read morethan should have been necessary. Tim needs to be horsewhipped.

I used this business twice within a month this summer. Separate moves, separate moving containers,…read moreseparate addresses. One of the guys called me day of the first move to let me know they were running about 2 hours behind. Excellent communication, notice way in advance. Great, no problem. The guys came, provided excellent customer service during loading, and left. Second move- get a call from Trish letting me know the guys had some moving debacle (again) from one of their two earlier jobs and would either be way behind or need to reschedule. I already left the state so I had family at the apartment I left behind ready and waiting for the guys to show up. I let trish know 1) they were late for the first job I had with them earlier in the month 2) they were overbooking themselves or just poorly managed 3) this was not ok again. Somehow that extreme issue cleared itself up and the guys made it on time for our schedule appointment. I was not a fan of the way trish handled our phone calls regarding the second occasion. And the fact that the guys were able to show up on time despite her effort to reschedule tells me something was not entirely truthful about her initial request to reschedule or delay our appointment. Would I recommend? Pricing was good, actual moving service was good. Maybe. Would I use again? No.