I had carpet installed at a cost of $13,500. When my wife returned home, she saw an area of carpet…read morethat was wet and appeared to be stained. The outsourced installers said that it would not leave a mark. And, of course it was stained. How could the installers spill something on the brand new carpet? How did it get there? Nobody but the installers were in the home. And, they admitted to having been who cleaned whatever it was. Flooring Direct sent over a product for cleaning the stain. I asked the owner to replace the section of carpet where the installers spilled something. No, Navid refused. Sleazebag owner operator. Then he sends me the invoice with updated charges with a payment due date which was 5 days in the past making it seem like I am overdue even though the job was not complete yet. This owner/manager will make arrangements for the installation but he will not stand behind the damages that his installers caused. Who wants brand new carpet that have had a soda or dirt spilled on it? I don't go to a clothes store and expect to buy new underwear which comes with a skid mark... Go elsewhere or be the next victim of this shoddy business. Here is how Navid, the Owner, handled the refund due to defective service and faulty materials. No content is anything different than what was actually sent to me or from me. This unhinged communique took 1 week after the Owner, Navid, was to have mailed me a refund for defective merchandise. Me: "No check has been received yet..." Navid: "I waited to see if you would respond. Zelle would have been fast and easy. I mailed it out yesterday. I hope this does not frustrated you." Me: "Yet another passive aggressive attempt to mess things up... Hopefully you can not muster any more incompetence in this matter. It is beyond frustrating." Navid: "I actually helped you more that you can imagine. So shame your anger has caused you to see things clearly I asked a simple question. Why was it so hard to answer? Take a pill. I actually helped you more than you can imagine. It's a shame your anger has kept you from seeing things clearly. I only asked a simple question--why was it so hard to answer? Maybe you need to take a step back and calm down." Me: "Once again, just send me the funds so that I can be done dealing with you. I have more important things to tend to than being dicked around by some lowly shopkeeper." Navid: "Careful little boy. Check was mailed out. I am just getting sick of your nonsense. I am out of town. I make sure I call you personally to deal with your unjust words and personal attack once I get back. I feel so sorry for you. I am sure your childhood must have been a unpleasant one. Take a pill Me: "F**k off kindly." Navid: "Definitely. Must be a childhood issue. How bad was it??" I had to block him as he continued making personal attacks and by name calling. In Closing: Is this a person that you trust to have your email, phone number and address? Is this a business person that you can feel comfortably to provide fair, professional service? I think not! This man is unhinged. Beware.

We hired Flooring Direct to refloor our approximately 700 sqft living room with tile. The most…read moredifficult part of the job would be the curving steps into this space as you can see in the pictures. Where others said it couldn't be done or offered solutions that were not tile, Flooring Direct said they could do it. I'll admit that it was a challenge to fully conceptualize how to do it but working with Moji and our installer, Jose, I believe the results justify the effort. The old carpet quickly came out and the initial part of the tile that was straight went in in about two days. Jose spent some time cutting and grinding to get the tiles to match the curving steps but was all finished by the following Friday. Jose and his assistant, Gustavo, were both courteous & professional throughout the project as was Moji who came by often to check on the progress and to be sure we were satisfied with how it was coming together. All the steps from tile selection through scheduling, layout, designing transitions, grout selection and final cleanup, were all pleasant. Would not hesitate to use them in the future and highly recommend them for your consideration.

Michael was very punctual when he came to give the estimate. Very nice guy. The installer, Chris,…read moredid an excellent job of installing the carpet. Very satisfied with the job from start to finish. We wouldn't hesitate to recommend Arizona Floor Fashions.

Michael was very communicative and came out to the house on time…read moreTo give us a quote. He even called when he was a few minutes late to let us know. I appreciate his quick response and enthusiasm for the job and the products he sells.

Tony arrived when schedule, is friendly and professional. took care of my problem even though…read moreharder than first expected and stayed with the quoted price. Thank you, Tony, it is really appreciated.

From the owner: 30 plus years experience in all flooring bathroom and kitchen remodeling . Can fix or repair…read moreanything in a house. Reliable and hardworking with an old fashioned work ethic . No job too big or small. Great at solving problems.

On August 20 I came into your store just to get one tile for my coffee pot. These two ladies…read moregreeted me and one lady said let her go in the back and see what she could find. She came out with his beautiful 12 in.² tile black-and-white. I loved it. It looks great in my home. She gave it to me. I want this company to know how kind she was to me and I am a firm believer in companies are only as good as their staff. I hope this woman whatever her name is has the most wonderful karma come back to her

When things go wrong, they go really wrong! I ordered tile…read morefrom them. I was informed that the tile I ordered was 0.86 square feet. So I ordered more. After waiting a week, I went to pick up the tile and they had less than I ordered. They tried to tell me it was 1SF, which they had told me it wasn't. They made no attempt to rush the new tile, so apology, just rude behavior as they processed the return. The true measure of a business is not how they perform when things go right, but how they perform when there is a problem. They failed!

RTD did amazing job and worked with me to get my dream floor installed!! would highly recommend…read morethem!

From the owner: We are a family owned and operated business. We have been making people’s flooring dreams come true…read morefor the past 10 years.

I needed some touch up work done on my floors and I have to tell you Jeff came out himself and did…read morethe work. It was such a joy to see him again and it just reminded me of what an awesome owner he is and just far and above he goes for his customers. His employees do awesome work! Once again I highly recommend Cimaco Floor Service!

Super. Things a looking up. Jeff came and reviewed The…read morefloor. We going to go after it in two sections. The kitchen being the real problem area . The other is the rest of the house excluding the bedrooms, that will be carpet. Two areas , two solutions. He hopes to have a plan and a price by Tuesday. Now, that's 3 days away. I liked him, he seems to know his business. Hope the price comes back decent. I have a guess $. We ll see. *****Well , Now it s two days past his phone call prediction. While I had hoped he would be the one to do this, I think not. I looked at Angie's List for him and he got all failing reviews. I just can't go there. Too much at stake here. **** Final entry, received a email quote early this am. His price was fair and right where I predicted it would be. But, I can t get past the poor reviews, I ll keep looking.

The crew was exceptional and their attention to detail was outstanding. They went above and beyond…read moreat least a dozen times to finesse/fix things with our old house so it wouldn't distract from their craftsmanship and product. I'll definitely call them again when we are ready for phase 2. Tom's knowledge and experience were spot on.

Calling D & D Flooring was the best decision we made to replace the dated carpet, tile & vinyl in…read moreour home. Tom's input on product chosen was greatly appreciated. He explained the differences for homes in Arizona as we just recently moved from Pennsylvania. Pricing was reasonable, the time frame to complete was spot on and the unknown obstacles were overcome with ease. He & his crew were great to work with and the "fit & finish" was excellent ! Thank you D & D for being a great small business serving the Tucson area.

Got laminate wood flooring put in by Absolute and could not be happier! The people in my home were…read morecourteous - cleaning up daily before leaving so my house wasn't a big mess - and they managed to finish the job in a very reasonable time frame (even faster than what was quoted!) I like that its a small business so I was actually able to deal directly with the owner and I think this translated to additional savings because they were by far the cheapest licensed & insured option around! Definitely recommend for anyone needing tile or wood flooring!

Steve from Top Floor Installation Company is truly tops in the biz!!! Great working with him to do…read morethe installation of new laminate flooring in our 3 bedrooms in our 1950's house. Clear communicator, super conscientious and professional worker (each evening he cleaned up all workspaces, leaving our home impeccable throughout the 3-day job), and awesome attention to detail, as if he was installing in his own home. I highly recommend Steve and his Top Floor Installation Company. Keep it local, Tucson!

Excellent experience with Top Flooring throughout the project. Great service - prompt call back,…read moregood communication throughout. The work quality was excellent - extending installation of laminate flooring. - Stephen is extremely skilled, experienced, efficient, and has high quality standards for his work. I couldn't be happier with the results! I would use Top Flooring again without hesitation.