Great service, fast, reliable, and very competitive prices. Recommended 100%. Thanks! read more

I am satisfied with the end product--my floors look good. But the abysmal customer service I received was unacceptable, and I would not recommend Floors on 14th to a friend. I was told that my project would take 1 week, starting on Monday. They asked to reschedule the start date to Tuesday because another project ran long, but I was assured the project would still finish on Friday. The guys show up Tuesday and I ask again--will this be complete on Friday? They say yes, and I tell them I will return Friday around 6pm. I stay in a hotel for the week. When I get home on Friday at 6:15, the guys are not there and there is NO FLOOR. It was just the bare concrete. I call the shop and receive a total non-apology, of the "sorry, but..." variety. There was just no possible excuse for them not calling to let me know the project would not be finished on time, but the owner proceeded to argue that: 1) they wanted to do it right [yes, I would like that too]; 2) he would never tell me that the project would be finished for sure on Friday [his employees told me that repeatedly]; 3) the project had unexpected challenges [ok, you should have called to tell me]; 4) it was not yet the end of the day--the implication being that he might have been about to call me at 6:30 on a Friday to tell me that my project would not be done on schedule. Honestly, I was really insulted by his argumentativeness and unwillingness to admit fault. I had to find another place to stay until Tuesday--they would not work over the weekend to rectify this. On Tuesday I received a call to tell me that they needed to order more flooring because they had mismeasured. They hadn't accounted for any of the closets or the entire kitchen--an incredibly careless mistake! I could move back in, but the flooring wouldn't arrive until Friday afternoon. I asked when it could be installed, and was told Friday afternoon or Saturday. It would only take a few hours. I call on Friday to see if the flooring has arrived, and am told that it has, and they're trying to get ahold of the subcontractor. By Friday evening near their closing time, still no word. I call again and am told that they will be open Saturday and I should call in the morning. I do, 4 times, and receive no answer to my voicemails. Monday morning (a holiday), they finally show up and finish the 2 hours or so of work that was left. The whole ordeal took more than 2 weeks. Save yourself the trouble of dealing with this company. In my experience, they are unreliable, unresponsive, careless, and rude. read more

Kaveh and team did an excellent job replacing a small section of carpet that was ruined when our neighbors had a flood. We did have to follow up by phone a few times to schedule, but they were easy to work with and we're very happy with the result. read more

I see a lot of positive reviews and cannot help but wonder how we had such a different experience. We hired Kaveh to refinish our wood floors and paint our newly-bought townhouse. The experience resulted in one disappointment after another. First, the painting was horrific--we had them come back twice to fix their work and remove paint, which they got everywhere (kitchen appliances, sinks, etc.). To do this day, people have noted how bad the paint job is. There are white spots, they painted over baseboards, and, generally, it looks like a very juvenile job. We also had a number of issues with the flooring. First, Kaveh overcharged us from his original quote, by a lot. For example, in his original estimate, he miscounted the steps; a mistake he charged us for in the final bill. Second, his contractors repeatedly left our doors unlocked, and when I brought this up, Kaveh did not seem concerned. Finally, he repeatedly scheduled appointments with us and was either extremely late or he just didn't show up. An overall extremely disappointing experience, that I hope to not have to go through again. read more

Great selection of flooring, and very friendly staff. Definitely worth taking a look if you are doing a remodel. Owner seems very accommodating and will custom order. read more

Floors on 14th were wonderful. I had hardwood floors installed in my family room one year ago and they are beautiful. Kaveh and his team exceeded my expectations. I planned on writing this one year ago but I just got around to it. I have been a homeowner for 30 years and had a lot of bad experiences but this was a pleasure. The team was prompt with a quote and arrived on time the day of installation and completed the task on time. I will use them in the future without hesitation. Kim S. read more

Miguel did an excellent job of installing my new cork floor. Cork flooring comes in two styles -- floating and glue-down. I wanted glue-down because it is softer to stand on, and I was having it installed in the kitchen. If you live in a concrete slab building, as I do, it is essential that the concrete be skimmed before the tiles are installed, so the surface is flat. I previously had another contractor install the flooring, and he did a terrible job. The first time, he didn't skim the concrete at all and the floor looked really awful, so I made him re-do it. The second time he did a very inept skimming, so the floor still looked bad. I decided to write off the cost and start over. Someone referred me to Floors on 14th. None of the reviews I read about Floors on 14th concerned cork flooring, so I was very anxious about the company's skill in installing cork tiles. Miguel realized I was anxious and was very patient with me. After the first layer of skim, I was freaking out because I could see bumps, and, with a level, I could show Miguel that there were still hills and valleys. He reassured me that he would be adding additional layers of skim and all would be fine in the end. He was right. By the third skim coat, the concrete surface looked really good. He then did a good job of laying down the tiles. The one downside I experienced is that, with various excuses, the company didn't start the job until 11 days after the promised start date. Luckily, I am a patient person, and my GC had the flexibility to work around the delay. I would suggest that customers cover their counters, cabinets, and adjacent flooring with plastic drop cloths, because the skimming material, before being mixed with water, gives off a fine gray dust and, when wet, can splash on the lower cabinets. It was fairly easy to clean up, but I wish someone had suggested this to me. Sally W. Washington, DC read more

Came across town looking for help selecting a new floor for my bathroom. Kevah the owner was barely interested in even greeting us. I explained I wanted a medium to dark gray floor and would appreciate advice. His advice was to point me in the direction of some heavy and somewhat inaccessible samples so I could rifle through them on my own. Not the kind of help I was expecting from a flooring expert. I then showed him a photo of a second bath we'd like to redo and asked for advice on a floor that would look good with the current tile walls. He gave zero input. I'm "floored" by what a waste of time this was. read more

Kevin and team provided excellent services. Great work done on wooden flooring at a great price. Thanks Kevin and team! read more

We live in the neighborhood and used floors on 14th to re-floor our living room and our kitchen. Kaveh and his staff were very helpful and patient as we worked through various flooring options, and they had a lot of good ideas. The installers showed up on time, did what they said they were going to do, and did a very good job. During the installation we encountered minor obstacles due to a previous install and Kaveh and his staff came out to the house right away that day and promptly addressed it. We would use them again, and feel comfortable recommending them to our friends. read more

I'm impressed by Floors on 14th for 2 main reasons: 1. Customer services. For anyone who had been through home renovations, you know how many surprises and delays along the way. I had to re-schedule my floor installation with Kevah (the owner of store) so many times! Kevah was always a phone call away and very nice to accommodate with my schedule changes. I won't get this kind of attention and services from Home Depot or Lowes. 2. They did a wonderful job to install the hardwood. Kevah's crew didn't rush to install and move on to other projects. They paid attention to the detail and made sure the floor was done right. It looked great and spotless after they finished. Overall, I'm very pleased with my decision to use Kevah and his company to install floors for my condo. I highly recommend them to everyone, including my friends. read more

Kevah and his crew are the best! Our place was flooded about 2 months ago and we were devastated, after all the wall repairs we were allowed to get floors :) my condo gave me a budget and a time line. Floors on 14 impressed me in every which way possible. His store is local and very convenient to get to whether you drive, metro or walk. Also the selection was the fun part, he showed me some floors in my budget that would work with my condo. Then the installation was perfect, the crew arrived when told me and they worked very quickly due to my time sensitive issue. There is nothing like being back in your own home and Floors on 14th made it possible! The floors are beautiful and I highly recommend them for any type of flooring! read more

Massive, current selection of stone, wood, carpets, wall tiles. EXCELLENT installers, precisely on time, really fast and clearly skilled with stone. Immediate communication and coordination. Couldn't be happier. read more

Kaveh and his team are professional and know how to do a quality job. I needed oak floors for a project and he was faster and more competitive than any other flooring company. Don't be fooled by the small boutique shop. They have a ton of variety. I recommend them to pretty much everyone I know. read more

We had Kaveh and his team install new engineered hardwood floors in our basement apartment. Not only did they turn out gorgeous, the process was incredibly painless (took less than 2 weeks from start to finish) and Kaveh himself (the owner) was incredibly responsive via phone and email when we had questions or wants little changes here and there. We had originally thought that hardwood would be far too expensive given our budget and feared that a business in DC proper would charge an additional premium. Quite the opposite: Kaveh's prices were more than competitive - lower than we found elsewhere and for a quality product (Armstrong flooring). Highly recommend! read more

Floors on 14th just completed my basement floor yesterday and the final product has exceeded all expectations. It's really beautiful. The person who installed the floor was a true craftsman. I highly recommend you use Floors on 14th! read more

Kevah and Floors on 14th really came through for us. After the retirement of our go-to carpet guy for the wall to wall carpeting for our rental apartment, we were at a loss of where to go, how to begin the search for our "new guy". Long time DC residents, we hoped to find a DC vendor, to find quality carpet, ace installing, and responsiveness, all while staying within our budget. The additional challenge this time, was that we were stopping our rental and moving downstairs to the rental space for our own home. Kevah did it all for us. He made recommendations we hadn't considered, he responded to all my reachouts in a timely way, and we liked him as a person. We will recommend him to friends and family as our New Carpet Guy. read more

Absolutely amazing to work with! I looked around for months. The minute I walked in the store I knew it was the place. Kaveh is amazing and it was extremely easy to set things up and the cost was cheaper than other places. I was skeptical about the cost based on the location of the store but it was lower than the others. Will recommend without reservation. read more

Added LVT to my basement floors over pre-exiting brick. We needed a quick turnaround and they were able to get the job done within a week, which was perfect for us. They showed up on time and did an amazing job with the floor. Their prices were among the best of the other contractors we contacted. Highly recommend. read more

Friendly staff, accommodating, and quality carpet. I was looking everywhere for white carpet and all the other stores were sold out. This store had tons of options. Thankful I found it! read more

I have been doing business with floors om 14th for a while as my carpet vendor. The owner of the company is great guy to deal with, he goes extra miles to make sure the jib gets done and you are happy at the end of the day. flooring job is always tricky and stressful for me and he knows it and he genuinely try to reduce my stress lever for my flooring projects when i give it to him. A+ read more

We were hunting around DC for the best place to get tile for our kitchen and dining room. After getting a couple quotes, we ended up at Floors on 14th without an appointment and were very impressed by the quality of the tile selection there and the friendly customer service. After a small delay because our tile needed to be shipped from Texas, a very professional team of contractors installed and sealed the tile. Their attention to detail was impressive and we couldn't be happier with the result. In addition to the installation, I think it was impressive that Kaveh was always available by phone to discuss the installation and a couple other services that we added on including temporary removal of major appliances (It's always nice to talk to someone who you've met and knows the job you're referencing). Lastly, it was also really nice to see that the installers returned to carefully reinstall the major appliances once the job was done. Overall, Floors on 14th has my highest recommendation and I'll definitely be back for future flooring projects. read more

Floors On 14th - Flooring Near Me - Washington, DC, District of Columbia

The folks at Floors on 14th did an excellent job in helping me with replacing carpeting in a condo that I had just bought in the neighborhood. Kaveh was friendly and professional, as well as very responsive. The selections of carpeting at his store was extensive. Once I narrowed down my choice, he let me take the samples home to make sure the choice matched well. Kaveh came by the condo to measure for a quotation within a day of my carpet decision. His quotation was emailed in 24 hours of the site visit. The time it took to order and be ready for installation was very reasonable - 1 1/2 weeks from receipt of deposit (50% of quote). The installation went very well, and I could not have asked for a better job to be done. The Floors on 14th crew left the condo after the carpet replacement in a clean and orderly manner. I recommend Floors on 14th without reservation. read more

Hands down the worst experience I've had, personally and as an architect, with a material supplier in my 7+ year career. The carelessness by which they handled us as customers, our project, procuring the floors and shipping has been truly frustrating and upsetting. Overall it's cost us additional thousands of dollars and a month delay in our project! So many terrible things along the way, but here was my experience: - They came out and measured our floors, some guy that was very unprofessional and careless came to give us an estimate, this came back to bite us because they didn't measure correctly and we ended up running out of flooring half way through the project - They said it would be 2 weeks to get the floor we picked out, fine. The DAY BEFORE they were to arrive I called to ask about shipping details and it ended up they never placed the order for the floors - On top of that they couldn't get the floors from the US so they had to ship them from Germany - Over the next 2 weeks I literally spent 30+ hours on the phone trying to connect Floors on 14th with the supplier in Germany because they were too lazy to follow up and try to get the floors - Upon delivery they didn't send anyone to unload the truck, so we had to carry 40+ boxes in ourselves even though we paid for delivery - The saga continues as we had to stop our rennovation project while we now wait for more floors because Floors on 14th mis-measured All in all terrible customer service, lack of care to actually get the product we ordered and obviously bad communication/logistics based on other reviews. I'm amazed this place is in business, I will do my best to be vocal about their terrible handling of basic business skills. read more

The team at Floors on 14th is really top notch. Their rug selection is above average but what distinguishes them is the quality of their work. I had three rugs made to measure for my home, a stairway / hallway runner, a bedroom rug and an area rug in the living room. Each was made to specifications and the hallway runner, which required detailed stitching of multiple pieces, was done masterfully. I would highly recommend the team at Floors on 14th--so long as they have the carpet that you want! read more

Kaveh and his team do a good job. First off, they had a good selection for carpet and banding for a project we had (runner installation on several staircases at rowhouse in DC). We had a few delays b/c the original cut was a bit off in a few sections and needed to be re-cut and re-installed in one section, but despite the hiccup, I found Kaveh and the rest of the team to be easy to work with and responsive and just plain good folks. The installer, Quentin, did good work as well. I'd use this team and their services again. read more

Was okay. Had them out for a quote on floors. Ended up not going with them, not because of price but because they didn't really give me any information. read more

We used Floors on 14th to special order a fairly simple special-order carpet. Kaveh and his team were great. The project came out as desired, the timing was on schedule and the installers were excellent! We will use Carpets on 14th again for more complicated projects in the future. read more

I used floor on 14 for a kitchen project , and Kaveh the owner was the middle man between me and the stone company, and he went over and beyond to correct any issues or concerns with a 3rd party company even ! Great customer service read more

This is a friendly neighborhood shop that offers a chance to avoid a trip to Home Depot and, frankly, that would be enough. But they have a solid range of options, fair pricing and work with you to accommodate tight schedules. I've used them for several jobs and in the rare instance there was an issue, the attitude was "what can we do to make it right?" and they took care of it. The installers will go the extra mile....even gave a hand loading in a sofa. Hard to argue against that kind of customer service. read more

We just had Floors on 14th replace the old wood floors and carpeting with all new wood flooring throughout our condo. From purchasing the flooring to the final clean up after the job was completed, we cannot say enough good about these guys. Kaveh and his team are fantastic! From the guys who did the demolition, to Melvin and his teammate who laid our floors, they did everything they could to minimize the disruption and get the job done. The workmanship is superb and, based on our experience, would highly recommend Floors on 14th to anyone looking to replace their flooring. Thank you! read more

The floors installed looked fine. However, the actual installation and aftermath were not fine. During installation, the contractor from Floors on 14 got into multiple arguments with our condo building management, requiring the building to call me multiple times during the work day. When the contractor finished the flooring, he failed to put any furniture back where he found it. Instead, the entire apartment was left in disarray. Finally, the contractor cut into one of our walls and failed to repair it. And when he came back to repair it at my request, he left it in worse shape than when he found it. I would not use them again. read more

Nice selection of hardwood and the work done by the crew was high quality. Miguel headed the effort and did a great job. Rating is only 4 due to delays that are from the wood manufacturers and not the store. So factoring in a few weeks of possible delay is important. read more

This by far has been the worst experience I have had, trying to receive an estimate for hardwood Floors! First, I contacted Floors on 14th to schedule someone to come out and give me estimate the guy charged me $35.00 on the phone and said it will go towards the service if I decide to chose Floors on 14th! The guy came to my house to do the measurements had a Bad Attitude No Samples were brought No One told me Nor explained I had to Come to There store To See the Samples! The guy on the phone didn't say Anything but take my $35.00 So three days later The so called owner calls me to say let him know when I would come to the store to pick out Samples I responded to the email for this Saturday and ask if 3pm was a good time, I never receive a response so therefore I didn't waste my time nor had to go to There store! Very unprofessional and robbers! Do not pay $35.00 until your have receive you total estimate! Do not trust this place! read more

Kaveh and Floors on 14th far exceeded my expectations. I had spoken to a number of different contractors and none of them seemed to be able to assist. In addition, they wanted to charge me for a days worth of labor when the repair would only take a few hours. I could not have been more pleased with how Kaveh was receptive to meeting onsite and ensured the repair was completed in a timely manner. For any future flooring needs, I know who to call. read more

Kaveh and his team did a wonderful, fast and and very reasonably priced job installing pre-finished tigerwood flooring on most of our second floor, after removing old carpeting and leveling the joists in our sunken D.C. row house circa 1908. Kaveh was attentive at every step of the job and the installers were skilled and did impeccable work. Bravo for a business that inspires confidence at an affordable price. read more

We hired Kaveh and his team to come stain our hardwood floors. We went from a blonde to a grey color and WOW they did a fantastic job! The price was great and they finished the whole project in 3 days. We were shocked when we got home and found everything done.. It's looks better than we expected! We will definitely use them again for other projects.. Highly recommend! read more

We hired Floors on 14th to sand, stain and varnish the pine floors in our ancient Logan Circle condo. Working with Kaveh and Juan was a pleasure, and we are thrilled with the result. Refinishing is a nerve-wracking process because the look of the floors changes dramatically at every step. Not only was Juan communicative from start to finish, he and his team spun into action at a crucial moment when I thought the stain I chose wouldn't be dark enough. They ended up working with me on a custom mix that nailed the historically authentic look we wanted. We're going to hire them again soon for another project. Thanks, Kaveh and Juan! read more

Floors on 14th did a beautiful job of tiling my kitchen, and was a pleasure to work with.

I recently renovated my kitchen, and Floors on 14th did 3 separate tasks for me - they handled the demolition and haul away of the old kitchen (including all cabinets, appliances and the old tile floor), they installed a new tile floor (about 180 sf), and they installed my new backsplash. The quality of work is excellent. The price is extremely reasonable and competitive - Kaveh beat out the bids I got from other very reputable MD-based contractors by almost 20%. Moreover, he has great selection - i wanted Porcelanosa tiles for both the floor and the backsplash, and i got both through him at great prices. The crew that did the work was really nice and professional, and always cleaned up well after each day. Overall this was a pleasant surprise for me - I have walked by this business on 14th street many times in the past and always assumed it would be totally over-priced just because of the location, but that's not the case at all . Kaveh's prices are super competitive, the quality of work is excellent, and this is one very solid business - i would certainly use them again for future floor work and recommend them highly. read more