Bud's and Blooms is under new ownership so PLEASE disregard negative past comments and give them a…read morechance. I recently shared an experience about delivery and was immediately contacted by the owner who was very concerned about the scenario I described and doing the right thing. The new owners are putting in updated systems and training for employees that will ensure better products and services. Based on my contact with them, I'm impressed. Communications are excellent and communications are the most important part of a good customer experience. They listen and that means they'll hear you when you describe what you want. Imagine that! Good luck to Bud's and Blooms. They've turned my thumbs down to an encouraged two thumbs up!

1/5 Extremely…read moredisappointing and completely unacceptable experience. I would not recommend this florist. My boyfriend ordered a bouquet for my birthday through an international flower delivery service, and this florist was responsible for preparing and delivering the order locally. The bouquet I received was significantly different from what was originally ordered. Most importantly, the original bouquet did NOT contain lilies, but this florist decided to add lilies on their own. This was not a harmless substitution. Both I and my cats are allergic to lilies, and lilies are also extremely toxic to cats. The bouquet was specifically chosen without them, so receiving flowers that were never supposed to be there created a completely unnecessary and potentially dangerous situation in my home. On top of that, an additional gift that was part of the order and had already been paid for was never delivered at all. I tried contacting the florist the very same day the bouquet was delivered. I called during business hours, but nobody answered, and nobody ever called me back. Since this was my birthday, I did not want to spend the entire evening chasing a florist over mistakes I did not make. My boyfriend then spent days contacting the international service through which he placed the order. We were repeatedly told that the missing part of the order would be delivered later, but it never was. I also contacted this florist directly by email, clearly explained the situation, and asked them to help resolve the issue, contact the service they were working with, or provide some kind of solution. They completely ignored my emails. I even personally drove to the address listed for this business during their posted business hours because I was trying to finally speak to someone and resolve the situation. Nobody was there. So, to summarize: they changed the bouquet and added flowers that were never part of the original order and posed an allergy and serious safety concern in my home; they failed to deliver a paid part of the order; they did not answer my call or call me back; they ignored my emails; and when I physically went to their listed address during business hours, nobody was there. Mistakes and substitutions can happen. What is unacceptable is making a potentially dangerous substitution and then making absolutely no effort to communicate with the customer or fix the situation afterward. I tried contacting this business by phone, email, and even in person, and received no response whatsoever. This was supposed to be a special birthday delivery. Instead, it turned into days of trying to get someone to take responsibility for an incomplete and incorrectly fulfilled order. One star is generous. I would not trust this florist with another important occasion.

My son got married on Labor Day, 9/7/26. We received the bouquets and boutonnieres on Friday which…read morewas supposed to be blush pink but had wrong color roses which did not flow with pink so we had to get a refund but only 2 days to fix 8 bouquets and boutonnieres in time for wedding. Well we went to Fifi's because of reviews and they did not disappoint. Whatever they had was offered including tape, a bucket, greens and valuable advice of where to go to get more pinks to fix our problem. We owe her more than a great review. She put us at ease by helping as much as possible. If you are in Tacoma, Fifi's is the place to not only get flowers but genuine help, too.

It is difficult to work through the business of losing a family member but it must be done. We…read moreordered flowers from Fifi's when our mom passed. They filled our orders beautifully and on a short notice. The arrangements while each unique were equally stunning. I heartily recommend Fifi's!

The florist was was Accommodating and pleasant and reasonable. The floral stand was lovely.read more

I needed to have flowers delivered to someone, as I live out of town. I looked all over and this…read moreplace had the most up to date, modern arrangements. I emailed a question and got a prompt reply. It was easy to order online. The pricing was very similar to other florists in the area. It was delivered when it was supposed to be. The only thing was that I got an email that it was out for delivery and another email that it had been delivered, both hours after it was out and delivered. And I got them at the same exact time! I thought that was strange. I actually heard from the person that I bought them for that they were delivered hours before I got the email. I would use them again because I really like their arrangement selection. I would just not expect to get accurate delivery notifications.

best Florist! super helpful and made the most beautiful arrangement to match the other orders…read morepreviously placed for the same memorial. I will always order from them in the future. if I could give 10 stars, I would.

Wonderful Service super friendly, super kind and sincere. The selection is out of this world and…read morethe value for the price is just right nothing overpriced love this store and they even work with me last minute on a Boney and of corsage and color matched for me and we're talking about a week before Valentine's Day so they really didn't have time for a walk-in, but they were kind and definitely accommodated gladly with the smile, large parking lot and conveniently located on a main strip.

After an issue with the original bouquet, I wanted to update my review from one star to 5 star. The…read morefirst arrangement unfortunately didn't last as expected, but the customer service completely changed my experience. They were very understanding, kind, and quickly replaced the bouquet with a brand-new one at no extra cost. The replacement was beautiful, and I really appreciated how much they cared about making things right. While the first bouquet was disappointing, their excellent customer service and willingness to stand behind their product earned my trust. Thank you for taking care of the situation!

This is either the third or fourth time I have used Crane's Creations…read more Once again they come through. I called them directly to send birthday flowers to my sister nearby in Lakewood. I live in Central Oregon and I have never had any kind of luck with FTD. My sister was thrilled with the arrangement. As long as Crane's is there, I will call them for local floral needs.

Wanda was a dream to work with. she consulted with us and helped us bring my daughters vision for…read moreher wedding to life. She was patient and listened to what we wanted. She created amazing arrangements and bouquets for my daughter's wedding. She even did a walk through of the venue to help us determine what we needed. Wanda also helped us determine what could be reused from the ceremony for the reception (Which saved us $$$). Her eye for detail and knowledge of how to create a beautiful event is just amazing. We had so many guests tell us how beautiful everything was, especially all the floral arrangements and garlands. With Wanda you always get the very best!

Wanda was an absolute pleasure to work with for our daughters wedding. From the very beginning, she…read morewas kind, responsive, and truly listened to what we wanted. What stood out most was how flexible and thoughtful she was with our budget. She never made us feel limited or pressured, and instead worked creatively to bring our vision to life in a way that felt both beautiful and realistic. The florals turned out stunning and exceeded our expectations. Everything felt elegant, and perfectly suited. Wanda made the entire process easy and stress-free, which is priceless during wedding planning. We're so grateful for her talent, professionalism, and heart. I would absolutely recommend her to anyone looking for a florist who is not only skilled, but genuinely cares about her clients.

This was my third time ordering flowers from Sandy. Her flower arrangements are always beautiful…read moreand the flowers are always really fresh. This year was my sister's 50th birthday, & I knew I was going to order from Sandy. I ordered a specialty bouquet & asked for mostly orange flowers with dahlias & lilies since orange is my sister's favorite color. Oh my goodness did Sandy deliver!!! The flowers were absolutely stunning!!! My sister was in awe & absolutely loved the arrangement! Thank you for making my sister's 50th birthday extra special! I will order from you again & again!

I have been using this company for years. Sorry I'm just writing a review that is long overdue…read more Sandy has done all the years of school function flowers at a great price and no disappointments. She has done arrangements for men, businesses and social functions for me. Now she is doing my sisters wedding ( my sister lives in tri-cities but I told my sister it was worth it if I brought the flowers) I know they will be perfect. Thank you for your outstanding service and gorgeous arrangements!

I was able to speak with Bill, the owner and floral arrangement designer, right away. He was…read moreknowledgeable and kind. He gave me options and helpful suggestions for a nice sympathy floral arrangement. I'm all about customer service and this shop has it!