We adopted a dog from them nine years ago, so we're expecting a nice experience, but we are highly disappointed. First of all, we went in and were told that we could look at the dogs and decide what ones we'd like to meet. There was only one dog in our size range, so we filled out an application and were excited to meet him. We waited for quite a long time with no one giving us any information. After about 40 minutes, we asked when we would be able to meet the dog and they told us that a pet counselor was not working, so we were unable to meet the dog until there would be one on duty! We were flabbergasted! We had been there for almost an hour, and we're not allowed to meet the dog we were hoping to bring home! So we left disappointed, but hopeful that we would hear something soon. I called the next day and was told that a pet counselor was still not on duty, but we would hear from one eventually and be given a time to come and meet the dog in person. We had only been allowed to look at it through the window on the first day. After four days and another phone call from myself,, we had still not heard back. It was a very disappointing experience and the people were not engaged at all. We ended up going to Peggy Adams in Palm Beach and found the perfect furry friend! That process literally took 40 minutes. read more

Great staff and very dedicated to finding homes for the cats and dogs that are waiting for their forever homes. This is mine and my husbands second kitten adoption from here. The staff is just super friendly and will help you find the furbaby you are looking for. read more

These folks discriminate against seniors. I went there to adopt a cat. One volunteer showed me a very friendly cat and I spent some time with it and fell in love but the head honcho there wouldn't let me have it because I'm too OLD. (I'm 74) Cat is only 9 months old and she says it may outlive me and I don't have family here who would take it. She wanted me to adopt an older cat (over 5) but I didn't like any of them. I told her I had friends who would take it in an emergency but she didn't believe me. I also told her my daughter was moving here in a couple of years but she didn't pay any attention. I'm upset and pissed off and thought people should know about their policies. read more

Beautiful facility! The adoptable animals live in rooms instead of kennels. When I was visiting, it was clean and smelled nice (which is weird for an animal shelter). They also had a thrift store/boutique store that sold some animal supplies and benefitted the shelter. Unfortunately, the older gentleman at the front desk was insanely rude. He had a crabby attitude and gave me a silent, uncomfortable stare when I said "Thank you! Have a nice day!" While I was only browsing when I visited, I would love to adopt an animal from here in the future. read more

My wife and I were looking for a medium sized dog, so I came in here. The staff was pleasant enough, and let us walk in to a hallway with maybe 12-14 dog rooms. We picked 2 dogs to personally meet. The lady who was showing us the dogs is clearly does not know how to deal with dogs for adoption. Don't get me wrong, she is a very nice lady. However she was babying one of them so badly that the little pup was 100% codependent on her! Dogs need a natural leader, not a dog mom (unless it's your dog). read more

This facility is very clean and kid friendly! We brought our 2 children in to spread love to their cats (and receive some too). The workers/volunteers were so friendly and let us go in a room full of cats. The lady was very knowledgeable about each cat and his needs. You can tell she really cares for each one. read more

Florida Humane Society - Found some friendly friends! - Animal Shelters Near Me - Pompano Beach, Florida

I am removing my past review at the request of a volunteer of the shelter. Although disappointed with my experience, I hope these animals can find a good home. read more

This is an amazing place! We adopted our kitten Cymba here almost 2 years ago and had a great experience! My son now volunteering to collect items needed to help the pets as well as earn volunteer hours for his high school MSD. The staff could not be anymore caring and helpful and even humored me as I pulled up our kitty pictures to show them! I know they were busy but.... If you are looking to help out or want a pet please adopt, don't shop- check them out! read more

I wish 0 stars was a possible thing to do but unfortunately it is not. The ladies who work there are extremely rude. When I walked in with my family, one of the ladies was shouting at us saying that we will not be the deciding factor if we want the dogs and they will because they will have to "inspect" us. It was our first time going there and we were walking down the isle of dogs looking and another lady was also shouting at us saying that we can't see them unless we filled out an application while the lady at the front desk said to look at the dogs first and come back to fill out the application. The dogs were adorable but it is said that if one of the reasons that they will not be adopted is because of the employees. :( read more

I adopted my first cat at FHS April 2016. Terry and her team were helpful from the very beginning of the process. As a first time adopter, they helped me with all questions that I had, and I had many! I highly recommend The Florida Humane Society. Not only are they a no-kill shelter, they also ensure that the animals have the best chance of a happy life with their new potential owner. read more

I have adopted 2 cats from this shelter this year. 1 in February and another in October. My experience both times were great. I went in looking for a kitten and was able to see cute little kitties that were almost ready for adoption. I was able to pick out the one I wanted and they saved it for me until they were ready to be picked up after they were old enough and fixed. I was in and out quickly and the customer service was great. Carol was fantastic. read more

I adopted a beautiful little 2 year old cat yesterday. She is so friendly and sweet. Carol and Terry were great! The facility is a nice place for animals and is well staffed and clean. Great experience! read more

I Love This place!! It has the most cutest little pups and the service is *awesome*!! I would totally recommend this place!! :D

Just adopted our dog last week and she is a total joy. FHS was very helpful answered all my concerns and questions and once approved expedited the process. They seem very concerned with the animals welfare and check out potential adopters before approving an adoption. Connie read more

First I have to say Meredith is one of the most conscientious volunteers I have ever met. She screens every applicant based on the suitability, environment and temperament of each cat/kitten and potential adopter. To say she didn't like your wife because she is an immigrant is ridiculous. Leaving out crucial details is akin to lying and I'm sure an attorney would love to file a frivolous lawsuit. Your behavior just reinforces the correct decision Meredith made. read more

My husband and I visited this facility a few days ago in search of a brother or sister for our beloved Nemo. We went in search of a particular dog named Lucky that we'd seen on the "Humane" Society's Website. Like our existing dog, Nemo, Lucky is also a Chi/Mini Pin mix), and we hoped that she might be the Dory to our Nemo. We did not get the chance to find out if that might be so, however, because the visit to meet "Lucky" was simply awful! We were received in a very unfriendly manner even though we had forwarded our preregistration form to them and talked to them the night before, as well as the morning we arrived! They were informed that we wanted to bring our Nemo with us to see how well the two dogs got along and we were told that we could do so. We were so excited to meet our potential "Dory" that my husband and I arrived 30 minutes after they opened on Thursday...(they are closed M/T/W). We arrived, explained why we were there, and hoped that our Nemo would soon have a sister. (Let me insert here that if you take the time to let your dog do his business in the grass before entering the Florida Humane Society, and he does his business, and you pick it up in the doggie bag, and you take it in thinking surely to God the personnel at the Humane Society won't be offended if you ask them to dispose of it, think again!) !! At any rate, after much conversation about the fact that they had not received our pre-registration form, (I had sent it via their Website about 45 minutes before we visited), they brought "Lucky" out to the front yard to visit with Nemo and we all stood there chatting while the two dogs got aquainted. After several questions were asked, (that I had already answered on the aforementioned preregistration form, that they claimed they had not received), the question was asked about whether or not we had a fenced in yard. I explained that our HOA didn't allow 'fences', but that we had an electronic fence that has worked very well for us. As soon as I told them that, we were told that they had "heard horrible stories about those wireless fences" and that they would not allow us to adopt a dog from them because we had a wireless fence!! Folks, our Nemo was trained to stay in the confines of an electronic fence, by me, about 6 weeks after we got him over a year ago. I took the necessary, instructed time and effort to be certain that he was trained to never be 'shocked'. It took about 2 weeks from start to finish, and Nemo was shocked ONLY once at the lowest level of current, on the first day of training. That's all it took and over a year later I can say that he has never been shocked since and he thoroughly enjoys his yard, even if our HOA states "no fences"! Please, if you have the power to do so, please speak out about the fact that electronic fences do not harm dogs! If a pet is hurt due to an electronic fence, it's the OWNER of the electronic fence that is at fault!! It is NOT the electronic fence that is at fault!! Electronic fences are a GOOD thing for pets if the person that is using it takes the necessary steps to train the dog to use one! You know...sort of like a CAR isn't a bad thing, but if the DRIVER of a car is careless they can hurt a dog. Or, another example, MEDICINE is not a bad thing, unless a HUMAN leaves it somewhere that a dog can get to it!! My husband and I have been married for 37 years so we know a thing or two about unconditional love and nurturing. We are caring and loving dog parents and would have supplied an awesome home for "Lucky", yet we were made to feel un-welcomed and even abusive because of our choice to use an electronic fence to keep our much loved Nemo safe. The staff of this facility obviously needs to be trained about what a real threat is to an animal. I am thoroughly disgusted by the treatment I received today and I pray that "Lucky", doesn't end up being put to sleep because of some woman's misguided attempt to keep that same said animal safe from a non existent threat! As of my search this evening, "Lucky" is still at the shelter. She could have been here at home, with her doggie parents and her Nemo! read more

Horrible experience at the Florida Humane Society-Pompano. Heartless people- be real careful going here! Do not trust them. Very UN- PROFESSIONAL! on my 1st visit I met the Director- Carol Ebert. She took me on a tour of the facility. In our conversation I told her I was searching for a DLH ( domestic long hair ) cat. She told me they were going to receive a cat that was a Persian/Rag Doll breed with papers etc. She had me leave my telephone #'s in the book at the Front Desk Week #2- I take the 45 min drive north to Pompano Humane Society- see Carol again. Asked about the DLH cat & what the status was on the adoption- she told me she was still waiting to receive him & will call me when they do have him there. I walked around the facility spent some time with some of the cats & told Carol that I will wait to see the DLH-Persian/Rag Doll. Again, she told me to write my name in the book at the front desk - & make a note that I am waiting for DLH Week #3 - I drive 45 min north to the Pompano Humane Society. I see Carol at the Front Desk. I asked about the Persian/Rag Doll & she said: "no one called you yet?" Told her no- why? She said: "He is here now- we just received him" She brought me back to see him. I was so excited - and happy that he arrived & anxious to move the process forward. I even took photos of him. She told me his name is FROST & she offered to me the reason why he was surrendered- she said that he was urinating on the child's clothes. I thought this was very strange that she would just offer this information. It appeared as though she was trying to DISCOURAGE the adoption. I told her this is not a problem for me & he just needs some love & attention. I asked what I have to do to bring him home. She told me they are closed Mon/Tue/Wed & the Vet needs to check him out & make sure he is healthy to be adopted. I told her that I will be back Thursday 11/6/14 to bring him home. They are open from 12 noon - 4PM. I went to the front desk with her & asked if I need to leave a deposit - she said no - that I must complete their application. She suggested I take it home & bring it back on Thursday. I insisted I complete it right there & reserve FROST for the adoption. It took me close to 45 min to complete the detailed application for Florida Humane Society. As I handed to her-she told me that someone was going to review my application. I Told her I would be back on 11/6/14 - Thursday which is their next opened day. 4th Visit- Thursday 11/6/14. They opened at 12 noon. I arrived to adopt FROST. Carol told me that she already adopted him out - that day! I was shocked. She said:' "I didn't hear from you" "Why didn't you call?" REALLY! I told her that on Sunday I clearly told her I would be back on Thursday 11/6/14 to adopt him. Again, they are not opened on Mon/Tue/Wed. FYI- I did check with the people I listed as references on the application- no one ever called my references. They did not even start the process with my application because they had someone else. She is the DIRECTOR of this location- with this you would think there is a level of Professionalism that goes with this position. Honor, commitment, do what you say type - not Carol Ebert. She was stringing me along for 4 weeks/visits. She chuckled & said that she will call me if she receives any more DLH cats. Really? Like you did on this. Her word means nothing. Be CAREFUL when visiting this location. Is it possible that she adopted him out to a friend/family member/or someone at the shelter has a family member or friend they released him to? The website states: "we have a lot of heart, love, compassion, patience & energy" I do not think so. Why do they ask for your telephone numbers & other ways to contact you if they are not going to utilize the info to COMMUNICATE with you? The ATTITUDE at this location is horrible. Go to Animal Services instead. HORRIBLE experience at the Florida Humane Society-Pompano. read more

On July 28, 2017 we adopted a 5 year old Female Shih Tzu named Chloe. This dog was brought in with severe matting to the point that you could not tell what breed she was. Her right hind leg was so matted that it broke through the skin and surgery had to be performed to save the leg. This dog through the care of Florida Humane Society has made a remarkable recovery. For us she has been the perfect dog. Its like we had her since she was a pup. Adjusted immediately to our home and no accidents. I don't get the negative reviews. The shelter is top notch and the people there as well. read more

My experience with the cat division of the Florida Humane Society has been wonderful! I have visited the shelter numerous times and each time the volunteers were helpful and caring, the cat rooms were very clean and the cats themselves seemed content. The volunteers are truly dedicated to helping the cats and to matching a new owner to the perfect cat for them - this place is not interested in quick turnaround and just getting the cat out of there, this place is concerned with making sure the cat has a comfortable experience while it is waiting to be adopted and that the "right" situation is found for both cat and new owner. The volunteers that I met are true animal lovers and go above and beyond the call of duty. read more

I prefer to leave ZERO stars as this place is AWFUL!! My first visit was last Sunday when I went in to rescue a dog. I went in about 3:30 and fell in love with Spike. Because it was close to closing, I was not even allowed to meet him, but given a form to fill out. They are then closed the next 3 days, so Spike sat there for 3 days with no chance of rescue. I arrived first thing Thurs where I went in with my completed app and met Spike. All went well. The employee advised that I was an awesome candidate. I said what if someone else comes in for him? Don't worry, we give to the best person and I believe that will be you. next step is a meet and greet with your other dog. So the next day I bring my other rescue to the shelter and we do a meet and greet out front. Both dogs seemed fine, if a bit disinterested really. No aggression by either, a sniff here a sniff there, and spike was a bit shy but did move in for his sniffs etc. Employee says OK, next step is a home visit to see how your dog and Spike interact in your home. It will be this weekend, either Sat or Sun. Ok, either is fine but please try for Sat as I am off for 3 days and can get Spike settled etc. Sat home all day Saturday and all day Sunday. No phone call from them....NOTHING. I called and left a message.....hey, what's up, are you guys bringing spike over? No response. I found another # to call, a person actually answered and had really had no answer. Oh sorry if lines got crossed, Spike had a bad home visit so he is nervous and maybe better in a home without another dog.....OK, SO YOU COULDNT CALL ME AND TELL ME THAT??? So now, they are closed again for 3 more days and poor Spike is still there. My heart breaks for Spike. Apparently this place prefers to HAVE dogs as opposed to finding them homes. Poorly run, poor communication, and lack of open hours makes it difficult for these animals to be rescued. This would have been my 4th rescue, so I know what I am talking about and am familiar with dogs and their behavior. I did everything they asked, and yet here we are. No rescue and Spike still stuck there. I hate to bad mouth a rescue as I feel it hurts the dog's chances. But if you choose to go here, expect a loooong process and no communication. Good luck. read more