Sketchy place and the worst people, so cold and heartless…read more We came in looking for our lost cat. On the first attempt, they were closed because of a meeting, so we couldn't talk to anyone. The security guard told us to come back another day through the closed gate and mentioned there's a lost pet binder. On our second visit, we parked in front and lost and found, and there was a sign saying to stay in your car. After we arrived, there was a couple who found a tiny orange kitten and tried to surrender it, so they got out of the car. The security guard yelled at them to get back in the car. They asked why, and he snapped, "Can't you read the sign" while pointing to it. They asked why again, and he didn't answer, but just ignored them. We waited for the lady to come to our car window. She asked if our cat was ours or a community cat, when we lost him, and what he looked like. We said he was a tabby, and she rolled her eyes, saying the majority are tabbies and we're probably not going to find him. We asked to come in and look, and she said no. We asked how long they keep the animals. She said usually 24 hours, even though they're supposed to keep them for 72 hours, they usually don't. We asked why. She said too many. I asked what happens to them. She said they take the address where they're found when they come in, and they release them to the same address. To me, that seems unbelievable if someone is bringing in a stray cat or lost pet, that they would just put them back out on the street. What's the point? I asked if they euthanize animals. That's when she said yes, in those 24-72 hours, if the animal is sick or can't be saved, they will put them down. I asked how it's determined, and she didn't say. We asked again to try to find our cat, and she said there's no point. I asked about the binder with pictures that the security guard told us about the first time around. She didn't want to let us see. She said the pictures are tiny and hard to see, and that it's a huge binder. We said we drove all this way that we wanted to see. She said they distribute the pets to various animal control facilities, so he could be anywhere. We insisted, so she brought the binder to the car. We did not find JJ. The security guard just grabbed the binder back from us and didn't say a word. The main lady was rude to the couple with the orange kitten. We left before we saw the outcome, but it looked like she refused to take it and gave them a pamphlet. They're better off taking it to the humane society. There was a 3rd employee in a grey shirt, along with the lady in the blue shirt and the security guard. They all made faces, rolled eyes, used huge gestures, and had terrible attitudes. I'm not sure what their problems are, but they shouldn't be working in customer service, let alone a tough job like this one that requires sensitivity. The whole thing was really shady.

Tell the story of Zeus, puppy 10 mins from adoption, euthanized by this organization…read more WHAT IS WRONG WITH THEM? Can't wait ten frigging minutes?

All my adopted cats have been tied to CE, so this review is strictly about Spring 2026 vet services…read morevisit. Prices? Actually fair. Customer service? Dollar store concierge energy. Actually Dollar stores are better. This visit... the doctor was a hard no. Walked in, didn't introduce himself, immediately started handling my cat like we weren't even there. No warmth, no basic respect. When I asked questions, his responses were short, snide, and borderline accusatory. Just weird energy overall--like he didn't even want to be there and was lowkey annoyed he had to interact. Zero empathy. Not even the bare minimum "your pet might feel this after treatment" type of heads up. My cat was crying for hours after we got home and I was left guessing if that was normal. That's unacceptable. Honestly, if he could've just pretended to care for 2 minutes, I probably wouldn't even be writing this. Breakdown: 4 stars - pricing (the main reason I make the effort to come here) 2 stars - trying to get an appointment is unnecessarily hard Negative 4 stars - the actual vet experience felt like I stepped into the upside down Yeah... I'm actively looking for a new vet for my fur baby.

I used Cats Exclusive years ago and they were always wonderful. But can be hard to get a hold of…read more Recently I took my very sick kitty in. They got her in right away. I honestly thought I'd be leaving without her. VCA had told me would be 4k and a hospital stay. I'd been syringe feeding to keep her alive. The dr was so very kind. She explained what was going on and helped me with a treatment plan and answered all my questions. Explained incorrect diagnosis from VCA. And was less than half of crooks at VCA. All my kitties will now be going there. Only danger is I almost left with a few more kitties.LOL

this review is for the ADOPTION/'SANCTUARY' & please note it should not reflect on 'Shanna' at all,…read moreshe's a saint and the singular star that I've given is to be dedicated to her. It's taken me over a year to write this, as I was so livid when everything first went down I decided to give myself time to process. As a lifelong cat lover and owner, I cannot in good faith recommend anyone adopt from this 'sanctuary' due to the following situation I endured: I visited Purr rescue in January of 2025 looking for a second cat as I already had 1 rescue from the Humane Society. I fell in love with a little black cat named Usher via their website and made an appointment that same week to visit all of the cats, but knew I had a sweet spot for 'Usher' and was going there with her in mind. When I got there I was told she was the vet tech's (unfortunately I don't remember his name) favorite cat and he paid special attention to her, *this will be relevant in a moment. I would go on to adopt Usher that same week and take her home a week later. I was told she needed to be quarantined, fully examined nose to tail, given her latest vaccines, etc and given a clean bill of health prior to me taking her from the sanctuary... which I was elated to hear she was 100% healthy and ready to be taken home the following week. She's a bit of a c*nty anti-social kitty to begin with, as all they told me was she was abandoned at the VCA at 6 months old with 3rd degree burns on her back and has a bald spot - as a fellow burn survivor (that can also possess a c*nty attitude, it was love at first sight). Very shortly after having her home and monitoring her 24/7 (i work from home) I noticed something wasn't right and decided to take her to my family vet who I love and trust. It was then that I was informed: - she had such advanced level gingivitis and stomatitus that she would need to have ALL of her teeth removed immediately. - it seemed as though several of her teeth were already missing due to the horrid state of her mouth and NO ONE mentioned this to me. - she had bad infections in both ears and would need ongoing treatment for that as well. I CRIED MY EYES OUT. imagine adopting a new baby, being told they're 100% healthy and have a clean bill of health, falling in love with them more day by day and then being told my your family vet that they need to be taken into surgery immediately due to the deteriorating composition of their entire oral cavity, as well as severe ear infections. AS IF MATTERS COULDN'T GET ANY WORSE... Natalie (i hope you and your superiors all see this) handled both the situation and myself BEYOND UNPROFESSIONALLY and extremely defensive (i have other choice words for her, but I'll let you all use your imaginations). Alluding to the fact this may have happened under my care, ZERO EMPATHY AT ALL as I sit on the phone balling my eyes out about everything this poor little cat is having to endure, and was BERATING me while trying to uphold the 'integrity' of their operation without EVER acknowledging how horrid the whole thing was. She was ABSOLUTE HELL to deal with and I cannot believe they keep her there as a 'site manager' or whatever her made-up title is. She should NEVER interact with clients. She has a horrible reputation in the rescue circuit and evidently has been this way for YEARS but for some reason they keep her on payroll. Contractually Purrr was required to cover the cost of surgery and I went to a surgery center that they partner with, where the Doctor (who was lovely and not affiliated with Purrr in anyway) confirmed for me this was 100% a case where the cat had 'slipped through the cracks' in the system. And let me say, I get that. I understand that they are taking in 100's of cats and accidents do happen ... but due to the way it was handled so poorly, no accountability was taken, and I was never reached out to by the senior leaders or apologized to by anyone other than Shanna, unfortunately I cannot and will not forgive them for this 'accident' - nor can I suggest them to anyone I know & love in good faith.

Thank you Purrr for taking care of my sweet baby!!! I definitely recommend Purrr to anyone that…read moreneeds their cat spayed/neutered . The price was fantastic and I felt my baby was in great hands. I really appreciate the drs and staff. Thank you all again. I left a donation and will definitely leave more in the future, your establishment is doing great things and really helping people and animals

I was given a recommendation to visit this rescue and hopefully I can give one of these beautiful…read morepups their FUREVER HOME this week! I'm looking at the white Pomeranian, foxy! I hope she's still there tomorrow when I visit this amazing place, which has a great selection of pups so please check this place out. It's great.!

VERY DISAPPOINTED -- MY DOG NEEDS HER EYE MEDICATION…read more I am extremely disappointed with SoFlo Animal Rescue/Pet Clinic and the way my dog's prescription has been handled. For over a week, I have been trying to get approval for a refill of my dog's prescription eye drops through Chewy. Chewy has been very helpful and has repeatedly tried to contact the clinic for authorization, but the prescription still has not been approved. I have also tried calling the clinic myself many times. I cannot get a real person on the phone, only an automated/AI answering system. I have even gone to the location several times trying to get help, and I have not been able to get this resolved. This is not something that can simply be ignored. My dog has serious problems with her vision and needs her prescribed eye medication. I should not have to spend more than a week calling, going to the clinic, and asking Chewy to repeatedly contact them just to get a prescription refill authorized. When an animal depends on medication, communication and timely prescription approval are extremely important. I am very upset and disappointed with the lack of response and the difficulty getting anyone to help. I hope someone from the clinic sees this review, contacts me, and takes care of my dog's prescription immediately. No pet owner should have to go through this when their animal needs medication.

iI adopted my tiny chihuahua dec 27,2018, she was the perfect baby, gorgeous goodie goodie , she…read morepassed away for a heart desease.....My baby was brought to my home, the lady could visit where i lived and let her in my arm ,,,I contacted many time the people to let them know when i had her netered, and gave news ...I have to say the people were very very nice

We got our little kitten Angel from K94u Rescue! We were so…read morelucky in find this organization because they do care about the wellbeing of the pets. This organization make sure that while the pets are under their care waiting to be adopted they have everything they need and are loved. My children are so happy with our family member that brought so much love and joy to our home. I

Lonni is the best in the business! She is kind, thoughtful, reliable and hard working. I highly…read morerecommend her and her services.

4Paws is amazing. Lonnie was wonderful. She sent pictures in the morning and evening of my pets and…read morekept me updated. So professional. I was able to go away and I had not a single minute where I worried about my dogs. She bonded with them even one slept with her!!!! He loved her. Don't ever hesitate. 4 paws is the best. I recommend

We have used Whach-A-Pet for at least 15 years. The owner has been with us through good and bad…read moretimes with our cats throughout the years. She is always reliable, trustworthy, helpful and accommodating. Most of all she loves our cats and they love her. For a time she had to administer insulin to one of our boys. Never was a problem for her or the cat. I offer my highest recommendation and review. She sends us pictures and updates while we are away and it makes me feel better knowing that she is taking care of our boys.

Tracy is simply amazing! I've used many pet sitters over the past 20 years of owning dogs and cats…read moreand I'm VERY particular about who I have take care of my pets. I'm new to FL and was worried I'd be able to find a sitter as good as the one I had in MD. Tracy exceeded my expectations in every way. She is professional, reliable, and a true animal lover. I had no concerns when she watched my 2 senior dogs and handicapped cat when we went out of town for several days. My dogs are rescues and they're skiddish with strangers but they LOVED Tracy right away. She thought of and covered every detail. I highly recommend her. I had complete peace of mind leaving her in charge. I can't say enough good things about her and her service.

Absolutely the best pet sitter!!!! Robin is amazing! She and…read moreher team went above and beyond to make sure my pets were happy, healthy, and well cared for. I especially appreciate her attention to detail--she handles feeding, walks, and even medication perfectly. I felt at ease knowing my three frenchies were in such loving and capable hands. Robin sent regular updates and pictures, which gave me complete peace of mind when I was away. If you're looking for someone trustworthy, caring, and professional, Robin is the one to call. Highly recommend her pet sitting services!

The absolute best!! Robin and Nicki took amazing care of my cat while I was away! They are super…read moreresponsible, professional and communicative. I especially enjoyed the updates and photos - daily!- and feeling that all was secure and safe at home while I was away. I can't recommend them enough! Will surely use them in the future.