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    Florin Wireless Outlet

    2.5 (13 reviews)
    Open 10:00 am - 8:00 pm

    Services - Florin Wireless Outlet

    Device support or repair

    Mobile phone body repair

    Mobile phone support

    Florin Wireless Outlet Photos

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    7 years ago

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    8 years ago

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    7 years ago

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    8 years ago

    Great customer service. They're Super efficient fixed my phone in less than an hour and their prices are very reasonable.

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    7 years ago

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    The UPS Store

    The UPS Store

    (95 reviews)

    East Sacramento

    I went to print and fax some important documents. I was trying to access Google email. Moe was more…read morethan helpful and showed me other options of retrieving and printing my docs and getting them faxed. Her assistance saved me time and money. She had a very upbeat attitude. This is the FedEx located at 3100 Folsom Blvd.

    Today was the second day within a week that I tried to return an Amazon order but ran into issues…read moreat the store. They have a self-service station that is easy to use however, both times that I went the label maker/receipt mechanism ran out of paper. Both times it caused my label to rip and the label was not readable. There was no way I could've placed it on my Amazon return. The machine would not print out a receipt for me, as proof that I actually dropped the package off since the machine was out of paper. Today I got in line, just like I did last week, so that I could ask to have the paper refilled. The young lady with dark hair who helped me, was extremely rude and short with me. I told her what happened to the machine and she packaged my return and created another label to place on my package. I told her I needed a receipt as proof it was actually sent to Amazon. She told me she couldn't print it since I started it on the self-service machine. I insisted on a receipt since, once in the past, Amazon insisted they didn't receive a package and I wasn't given a refund for my return. (A receipt was printed for me last week when the exact incident took place,) The young lady continued to tell me she couldn't finish what I started at the self service machine. Oddly enough, she re-printed a label so that it could be packaged on my return so I did not understand why she couldn't print a receipt as proof that I dropped it off at their location. I insisted that if she was able to take my package and create a label, that she should be able to give me a receipt for that. After some back-and-forth and her being extremely short with me, miraculously, she was able to give me the receipt that I politely asked for. I remained calm and my demeanor wasn't sarcastic, nor did I raise my voice. I've worked in Customer Service for years and there are nasty and rude people that are extremely difficult to deal with or even speak to. I did nothing but keep my tone low and insist that I get something that she could've easily created and ultimately did. I'm trying to be empathetic because she's obviously in an entry-level role and probably deals with all walks of life, but I wasn't the cause of her poor attitude today.

    T-Mobile

    T-Mobile

    (38 reviews)

    $$

    East Sacramento

    I've been a long-time T-Mobile customer and have always appreciated their service -- but my recent…read moreexperience at the T-Mobile store on Folsom Blvd. was deeply disappointing and frustrating from start to finish. I came in asking for help with a phone that had water damage. I explained in detail the situation -- how I had already taken steps to dry it out and that the phone still had water streaks on the screen. I made it very clear that my top priority was trying to save the phone and recover my messages, as I wasn't sure they had been backed up. The representative (Eleazar) tried to get the phone to turn on, because he mentioned it did power up, but was unable to see anything due to the issues with the screen. So, the focus shifted to selling me a new phone, as well as an Internet service I didn't ask for, and a plan change I clearly declined. I expressed that I wasn't interested in additional services -- just a simple, affordable phone replacement if my messages could be preserved. During the purchase, I voiced concerns about whether my messages would transfer, and I was told they "should." When they didn't, I was casually advised -- after the fact -- that I could take my damaged phone to a third-party repair shop to possibly retrieve them. Why wasn't this mentioned earlier, when I had explicitly said that saving my messages was the main concern? The store itself was chaotic and unprofessional. The staff, including the manager (Drea), were visibly more interested at one point in a customer's unusual phone than attending to those waiting. I eventually got my old phone repaired at a third-party shop, returned the new device, and restored service to my original phone. However, even that process wasn't handled properly -- I left the store with settings that weren't working, and had to spend another 45 minutes on the phone with T-Mobile support to fix what the in-store technician couldn't. This entire experience took up nearly five hours of my day. To make matters worse, the next day I was notified of a new line being added and a pending service transfer -- both of which I NEVER authorized. I had to call T-Mobile again to get everything straightened out. Let me be clear: T-Mobile as a company has been great, and customer service by phone ultimately resolved the issues. Yet, this store on Folsom Blvd. is a liability to the brand. All three employees I encountered need extensive retraining on professionalism, customer listening, and ethical sales practices. I will never return to this location, and I strongly recommend others proceed with caution

    The parking was horrible! I really don't want to say anything bad but I spent more time trying to…read morepark in this crowded lot than in the store. I wanted to get the home WiFi but the two workers were just too busy so I went to Verizon. Sorry but the aggravation of finding a parking stall was not worth looking into the WiFi. I did end up parking in front of the dumpsters even with a no parking sign. I really wanted this because I liked the commercial with John Travolta and the Scrubs guys!!!

    Florin Wireless Outlet - itservices - Updated June 2026

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