Thanks to M&M for a quick repair on an iPhone 14 on a Saturday. The 15 yo is so happy her phone…read morescreen is fixed. Good pricing and service.

MNM Computers have been my go to for at least six years now. Maybe more, my old brains memory is…read morenot what it used to be. Computers, iPhones, notebooks, and the annoying little basic notebook computers my daughter was required to have for her private high school and now College classes... This place almost always has repairs done in one day, many times in just a few hours, and at least once while I waited. Wow!! Always a reasonable price, and not once has a repair failed. I highly recommend. I hope they can grow into more locations and wish them all the success possible. So few businesses like this any more. Give them a shot!

About 1 month and 15 days ago I decided to buy an iPhone 11 and Taylor helped us out and made it so…read moreeasy. Definitely recommend this location.

very good deals on new phones was able to get a awesome discount on my monthly plan as well!read more

i went to this store to have a phone activated, the phone was a new boostmobile phone that came…read morewith a sim card. the unit was new on the factory box unopened. the carge was 35$ and if needed 9.95 for a sim i pointed out that the phone has a new sim card with it. after i left i noticed that i was cgarged for a sim card. the store refused to refund the coast of the sim card. the employe stated that thier sim cards are whit and use a diffrent set of towers, i know this to be a lie refused a refund and they redfused to give me a number of the owner or a managere. i had to go to boost mobile to get this taken care of. so if you want to get ripped off this is the place to go. i was lied to and it was not the amount, it was the fact i was taken advantage of and no one at theis business cared in the least.

My grandfather requested a new phone while keeping his existing phone number. Instead, an…read moreadditional line was created and he has been billed for both his actual line and this extra line labeled "fake" on their bill they do not have access to this line nor a device for it. My grandparents did not understand this "work around" or authorize this as a permanent paid line . They have been in the store twice to get his removed and have not gotten a solution. They've been told they are locked in for 3 years. I really can't believe I am having to write this, who does this to sweet old people??? They have also called the help line...We are requesting immediate cancellation of the extra line, correction of the number issue, and full retroactive credit for all charges related to the duplicate line. If this is not resolved, we will file complaints with the FCC, CPUC, California Attorney General, and AT&T Fraud. Please contact me directly through this review so we can resolve this matter.

Due your due diligence if you buy from this store. I did not have a good experience. They sold me a…read morephone that didn't fully work, and then charged a restocking fee.

This review is for the managers of this particular store. Two of them were hiding or doing god…read moreknows what in the back for over an hour while two of their employees had their hands full with customers. The two employees were so kind and had asked the managers to come out and help multiple times. A manager sauntered out after one employee had to leave due to working well over her scheduled shift. It's clear management here doesn't care about their staff or their customers. Avoid this store if you can. On a positive note, Brytin, the employee who helped me was so kind and patient despite the piss poor management. Promote her.

My wife had lost her iPhone while we were traveling, so we went to the Douglas Blvd AT&T location…read morefor a replacement. We were served by Shaan initially but as the store customers increased Tyre also assisted. She purchased a new phone, our family plan was reviewed, specials included with the end result of having a new IPhonetotally returned to her prior phone's information by way of the Cloud. We were both impressed by the quality of service, knowledge, and courtesy extended to both of us. This proved to be a much more comfortable experience than we had anticipated, especially as our tech knowledge is minimal. Our thanks to Shaan, Tyre and AT&T Roseville.

Beware !! poor customer service and lies…read more they mumble to each other when working on your phone ,not in English, what are you hiding ?? I spent 3 hrs waiting for them to fix a problem with my phone. they never did get it fixed. they " have never seen this problem before ". lie #1. no warranty on the phone. it had a 14 day warranty. lie #2. I had to take it to a phone repair store. nope! lie #3. I had to pay a restocking fee. nice try lol. lie #4. I didn't buy the phone at that store.untill the computer said I did. I lost count of all the lies today .It was comical watching him trying over and over to keep my money. none of those lies worked. thanks for my cash refund. don't fall for the lies they tell. better off shopping amazon. I almost feel bad for having a battle of wits with an unarmed opponent . and now we see what lame excuses he responds with......

No complaints! Sam helped us turn on a phone was super friendly! He answered all the questions we…read morehad, gave us good recommendations on the plan to choose & gave us a deal on a phone case! Super friendly, great customer service & not to mention in and out within 30 mins w/ 2 kids!! lol Thanks Sam!

I rarely write reviews, but today's interaction with Zelli absolutely deserves one. We went to the…read moreApple Store today due to my iPhone 16+ not turning on, at all. Apple said it was a hardware issue but their only suggestion was to buy a new iPhone. I could not have been less impressed with Apple. We came to this Apple location to see about upgrading my phone. THANK GOD Zelli was the person who helped us. Seriously the complete opposite of our experience with the Apple Store. Zelli went above and beyond to help us try to troubleshoot the phone. She talked to coworkers to see if they had any ideas of what was causing the issue. She went over our options. She was incredibly kind and patient throughout the entire interaction. Ultimately, I ended up getting an iPhone 17 Pro Max. She helped us get everything sorted out, was very upfront about what to expect as far as future bills, etc. Thank you, AT&T for having her as an employee. You did it right when you hired her. Truly.

Worst experience ever...when I left there were 3 other customers that did not get the help they…read moreneeded. First of all the appointment process does not work. The manager could not help me and didn't seem to care that this was my 3rd trip in trying to do my trade-ins. I have been coming to this location since they opened. I cannot believe how poor the customer service has gotten. I will never return. And when I asked for the name of the GM, because my guess is that the workers onsite do not have much power, she actually looked at me and said oh only HR is above me???? Really because that is not what your worker just told me. All they seem to be able to do is sell phones and then give bad or inaccurate info about trade-ins and service. STAY AWAY!

What a headache! I…read morebought multiple iPhone 17 Pro Max's. Opened a new line and didn't get to pick my own phone number. Now that's a $35 charge.... In person, I added my routing and accounting information to my account so my bill would be $40 cheaper. A week later my mom is buying a new iPhone and the next ATT rep asked us if I wanted to add my Routing/Accouting information to save money on our bill.... Wth I was given $700 for my 14pro max trade in My mom was given $1100 for her iPhone13 (Nothing wrong with either phone cosmetically or conditionally) Waiting for rectification / reimbursement through 611

I do not recommend this store. It is actually portablesusa.com,…read moreATT authorized dealer. The sold me a phone that did not work. Said I could return it within 14 days. I tried getting it to work. Emergency Calls Only. They didn't set it up right. Phone didn't charge. Gemini kept preventing a reboot. I returned it on day 4. They harassed me. Avoid this store. They are unprofessional.

They may be great for other batteries, but NEVER TAKE YOUR IPHONE HERE. You'll see I don't leave…read morebad reviews. But I need to caution everyone that they do not provide genuine parts. That's not the worst part. They broke my Face ID when they installed the battery. When I first turned on my phone I was alerted that Face ID may not function properly. It didn't. I took it to Apple, and they agreed you could physically see damage with a naked eye. Apparently this is one of the risks of unauthorized repairs. The cost to replace the camera is too much for the cost of the phone, even the apple associate advised against it. So no Face ID until I buy a new phone. Now lets talk about the BATTERY. This new battery is zero improvement from my 5 year old battery. In fact I would say its worse since it still dies by the afternoon and it frequently overheats. If I have it plugged into my car for carplay and charging, and its 82 degrees outside, forget it. It's unusable within 5 minutes despite air conditioning. All this for just $10 discount off the apple store cost. Can you believe th Hope my review saves someone $$$ and heartbreak

The staff is knowledgeable and very helpful. They carried my large UPS in from car and back out to…read morecar.