Went there today December 30, 2022 …read more Beautiful facility, State of the Art Equipment, Capable and Compassionate Dentist (Dr Bice) and Staff. Was there for 2 hours for an extraction and some temporary crowns, and appreciated having it all done at one time. ! Thanks !! And then I had some Great Chicken Noodle Soup that evening !! Highly Recommended for The Best Dental Care !!

Dr Brandon Bice I would feel safe to be my bodyguard I don't have issues with him I just got done…read morewith my lower implants the staff is really friendly and Dr Dave is really good also both dentists have really good chair side manners and they are really good at what they do I would recommend them to anyone .When Dr Bice numbed my gums I did not feel the Novacaine needle in my gum and they are both straight forward shooters .

Went for a cleaning and checkup The hygienist did a very…read moregood job at cleaning my teeth And was friendly If you are mobility impaired , the main entrance has stairs , there is an alternative entrance on side of building not a Convient to use to enter the building

Everyone in the office was awesome ! Office staff and Dr Bice, were great. Would definitely…read morerecommend grand dental to all my friends!

I had a really great experince at this location! The front desk workers were nice and the dentist…read moreand assistants were all great and super sweet! They provided me with great care! They informed me of what I needed done now as well as plans for what I would likely need in the future! Thank you!

I made a appointment for a cleaning for my teeth Dentist…read morelooked at my teeth and told me they wanted to me to get addition dental work, and they would submit a plan to my insurance ( i know it would not be covered ) They refused to preform the cleaning until they heard from my insurance about addition work. They were insisting they would present me with a treatment plan ( payment plan) Not at all happy the cleaning was not done This will likely be a problem trying to get a cleaning with another dentist because I had x rays and exam but no cleaning My recommendation is to avoid this dental clinic

if I could give him no stars I would have. Dr Ross recommended a crown on one of my front teeth…read more Dr Ross ground my tooth down and made a temporary, two weeks later my crown came in and was placed, 6 months larer the crown came off/cracked off. Dr Ross told me I need to see a specialist to go over options. I chose to do gum surgery to lengthen the tooth so a new crown had something to hold onto. I had called the office several times to find out if the crown was under warranty, I was told no. I reached out directly to Dr Ross and he said he would warranty this, this was good because I knew the lab would replace it with out any questions for 5 years. I went back to get a temporary until the area Heald. Dr Ross told me that he could not put a temporary on, he offered another solution. I received a clear retainer with a tooth where the tooth was missing. I hated this. I could not keep this in while I ate, dinners in public were not happening. I ended up using a product that I purchased to fill in an empty space, with some practice I became good at making a fake tooth but it was not ideal. I did wear the retainer 3 times for a few hours, the last time I went to put it in the tooth attached to this retainer fell out. I went back to Dr Ross as my tooth/gum healed to get a build up of tooth so he could make a crown attach. I had to have a temporary done at this point until the permanent or not was done. when they did the temporary this time they pulled one out of a box that looked "similar", let me tell you this looked like a baby tooth that was many shades darker then what my teeth look like. I voiced my disapproval and was told this is how it works and it is only temporary. this did not sit well with me since the first temporary looked good and was molded into my mouth not taken out of a box and glued on like a Lego. I left the office upset and decided to call Dr roos, I had decided I would use my fake tooth product to go over what little tooth/Lego he placed in my mouth. the fake product would have been ok but I had to replace it everyday as it would stain and I was taking this off the temporary and was worried that this aggigation would unhinge the temporary tooth Dr Ross put on. I called him hoping he might make one like he did the first time. Dr Ross was not doing this, he said if this came off to just put it back on until the permanent came in, he said it should not come off anyways. well this ended up happening. I had an emergency visit with his associate who could hardly look me in the face to tell me it was not good. I had to press this Dr in order to get him to say he did not like what was done and he would never use this option. he made a great temporay. I came back to Dr Ross a few days later to install the permanent. I did not like how this looked as it was noticably shorter then the other on the other side, color was great. Dr Ross told me this is how it has to be. Dr Ross when pressed told me the first tooth cracked off because I grind my teeth, ok if this was true then why did I only hear about this problem when I had a problem and why didn't he suggest a mouth guard? I spoke to Cigna and other professionals who told me this never happens. had I maybe bit down on something hard then maybe but this was a front tooth. I am working on getting a second opinion which I regret not doing when it cracked off. It has been a month and where my permanent is the gum is tender. Worried.

From the owner: Dr. Tom Ross is a second generation dentist located in downtown Lockport, IL, right next to…read moreTallgrass restaurant, serving Chicago and the south suburbs. This dental business was established by Dr. G. David Ross in 1960 and his son, Tom M. Ross DDS, began practicing in 1986. Dr. Tom M. Ross took over the practice in 1997. G. David Ross DDS retired in 2004.

Dr. Li and her team are great. They are very professional, dedicated and make sure you are given…read morethe best quality and care possible. They have been very accommodating with my dental needs. You can tell Dr. Li and staff really care about their customers.

Love this dentist! Kristin is my dental hygenist and she's the best!! Highly recommendread more

I can't thank u all enough for taking the time to get my teeth right I really appreciate it and…read moreyour time! And u all are so nice I we'll always refer to u. Kerri

I'm pi$$ed. I am mid implant process. They referred to to another location and now I'm told it's…read moregoing to be an ADDITIONAL $6000 for my implant. $9000 if I want to be sedated and have a specialist do it. I'm already nearly $12000 deep on this process. I swear you owe me a whole a$$ new car. I can not expressed how livid I am.

Be warned... Was given a filling when a root canal was actually needed…read more Filling was sharp and bumpy with a hole in the side and decay was left in the tooth. When going back to get this filling fixed, my tooth was drilled in WITHOUT anesthesia, very painful. The hole in the side of my tooth is only getting larger, and now having to spend upwards of $1000 to fix this issue. Please just find another dentist if you are reading this. Do not pay for sloppy work.

I've never been to such an amazing ortho before. I always hated dentists because they never really…read moreseem to care and it's painful. Not at advanced family dental in Lockport!!! I've been going here for my braces for almost a year now. Everyone is SO friendly and you feel like you are best friends with everyone there. Angie in particular is AMAZING. Sweet younger lady. Always in a good mood and wants to hear about any concerns with your braces and teeth. She always makes me laugh and asks about my day. My wires are always snipped very short so I have NO PAIN. I love this place because they know the line between goofing around and having a fun time and being professional. They are all perfect. Dr. B (I don't know his name) is also an AMAZING orthodontist. I've been looking for a good place to take our insurance and is close to home aswell as a place that cares. This is exactly it. I will go here the rest of my life. Thank you for the great experience you guys have given me EVERY single time!!!

streitz dental arts is an absolute blessing in our entire joliet illinois community. their…read moreincredible dedication, integrity and true professionalism in all areas of dental care is simply outstanding!!!!!! please do you and your family a huge favor and positively patronize this dental arts family/ locally owned business!!!! you certainly will not be disappointed at all!!!!!!

I hate dentists. In all my experiences I have never felt like that care about me as a person, until…read morenow. The hygienist was friendly, kind and compassionate and gentle. She explained everything she was doing and why she was doing it. She explained why my expectancies in the past have been so different. How Each practice has different procedures and protocol for the same findings. The doctor and receptionist were also kind and welcoming. (Maybe I just caught everyone on a good day).The building was clean, nice and the waiting room was large and set up to accommodate social distancing. I think I finally found my dentist.