It has been a blessing finding Galette Air Conditioning. Their integrity, honesty, customer service, and genuine human touch are truly unbelievable. Not only will I continue using this company for my air-conditioning system, but I also plan to purchase a service contract for my heating system as well. I have already referred a close friend who was desperate to find a trustworthy company like this. I highly recommend Galette Air Conditioning to anyone looking for reliable and honest service. read more

The team at Gallett Air worked tirelessly to get my air conditioning system fixed and reliably running. They were knowledgeable, professional and positive. They made it happened! The best and nicest group who cared about my home. I highly recommend this team/company for anyone who wants an honest team for your home. read more

GallettAir installed central airconditioning in my house two years ago. I am not used to having anything to do with home maintenance, and was nervous about making the decision to call someone. I made a decision based on the positive reviews and couldn't be happier with the result. I called two companies and GallettAir gave a better price. This year was the first time we had any problem. I called GallettAir and they couldn't have been any nicer and reassuring. They came right away and fixed the very minor problem within minutes. I would recommend GallettAir to anyone looking to install central airconditioning. read more

I went to this company for a ductless air system for my home. From the time of my first phone call to the installation and afterwards they were very professional, knowledgeable, and trustworthy. It was a pleasure to do business with them and I would recommend them highly for all your air/heating needs. They will answer all your questions and are there to please the customer. read more

Very professional service which delivered on their skills when it came to the heating unit that needed to be fixed. We've worked with other companies that have not had the abilities to take care of the unit, and it has been fixed again and again but something always breaks after a few years, which is annoying. Service tech arrived punctually, did what he had to do, and so far the heat is maintaining and the problem is fixed, so hopefully that was the cure! Great company to work with, highly recommend read more

I've used Gallett Air for my annual service for many years and they have always been prompt and very responsive. When it came time to replace my 18 year old system, I looked no further than Gallett. Their price was more than fair and the installation was perfect and we got exactly the system we wanted. The installation crew was polite, neat and paid attention to detail. If you need a new system or just a repair, these guys are the pros you need! read more

GallettAir - New AC - Heating & Air Conditioning/HVAC Near Me - West Babylon, New York

I can't say enough about Gallette. They went above and beyond to help us in the middle of the heat wave! Shout out to Carmine, the boss, and his guys! They worked quickly and efficiently! I can't thank you enough! read more

Can't tell you how happy we've been with the service from these folks. AC, Heat, new install, they do it all. Jared is kinda our favorite because he can do it all and he's 10 minutes away. Not sure how he feels, though. Don't look further. You have a HVAC issue? This is who you should call. read more

$200 service fee during a rare winter storm? And this fee doesn't apply towards the service it's just for them to walk in the door? This is a shady business practice called price gauging during an emergency. Not only unethical but ILLEGAL. § 5-42 Unlawful Price Gouging. (a) Definitions. "Covered goods or services." The term "covered goods or services" means goods or services that are essential to health, safety or welfare, or are marketed or advertised as such, including but not limited to staple consumer food items such as milk, eggs and bread, goods or services used for emergency cleanup, or emergency supplies such as water, flashlights, radios, batteries, candles, blankets, soaps, diapers, toiletries, medical supplies such as medications, bandages, gauze, isopropyl alcohol, medical masks, and antibacterial products, or gasoline or other motor fuels. "Excessive price." The term "excessive price" means 10 percent or more above the price at which the same or similar good or service could have been obtained by a buyer in the City of New York 30 - 60 days prior to the declaration of a state of emergency. Shameful read more

Great job working from a little rat hole of a door for access. In by 9 gone by 1. Neat, clean and efficient. read more

We were looking to have our system evaluated to determine next steps and Matt was terrific. He was able to assess our system and address the issues when other servicers just told us to replace the unit. He's a real pro and we will definitely go to Matt and the team for our future needs. read more

Our central AC system stopped working mid summer. We placed a late night call to Gallett to let them know we were having an issue and they followed up with us the next morning to let us a know a service technician would be by to assess the issue. The technician arrived early in the day and was very efficient. The customer service team fielded all of our calls with patience and professionalism. The parts manager was very communicative and helpful and we were able to get the part we needed ordered and installed in a timely manner. The quote we were given was reasonable and the service provided by Gallett was great. Definitely recommend using this company for your HVAC needs! read more

Called for an estimate to have dryer vent cleaned, and was shocked at the price! I thought Stanley steemer was pricey, but found galett to be way over their price. Very disappointed. read more

The air conditioner in our house was very old, so other companies went to fix it a few times, but it was difficult to fix it. I met this company and solve problems every year now. Consideration of finding a way to solve the problem at a low cost first before spending a large cost. A service that prepares you for your next plan in advance. It certainly feels like a company with a history has a lot of experience. The most satisfying thing is that after figuring out what the problem is, they fix it quickly. Especially in a house with children, a plan is very important, and I was grateful that the plan didn't go wrong. read more

This company deserves more than 5 stars for price, professionalism, communication, and workforce. I had the pleasure to meet the owner from day one in which he explained in details what needs to be done for my house. Their office staff then followed up with impeccable responses with billing and scheduling. Finally the workforce arrived on time (huge plus) and all installation was above and beyond my expectations. I HIGHLY recommend GallettAir Inc. for all your heating and air conditioning needs. read more

My husband and I are somewhat new homeowners (purchased our house almost 2 years ago) and were looking for a company that could come provide a Spring tune up to our HVAC system to ensure there were no problems. I turned to Yelp to find a trust worthy company to use. And since I relied on Yelp to help me, I felt it was only fair that I shared my experience to help someone else too. The woman who answered the phone at Gallett was very nice (I think her name was Carla) and she answered all my questions and was able to schedule an appointment for me for a day that I was off from work. The technician (I believe it was the owner's son) arrived on time, within the allotted window, and he was polite and professional. He was honest with us and straight to the point. He checked everything thoroughly and got the system up and running without a problem. While he did leave some information on a service contract with us, he didn't try to force anything on us, which I really appreciate. I was thrilled with the service they provided and will definitely use this company going forward as needed. read more

A great company to work with. Everything they say they will do, they do. They showed up on time, were neat and tidy and did a great job on our heat pump installation. Carmine and his crew were polite and professional. I would highly recommend GalletAir. read more

I called yesterday and was given an appointment for today. Mike and Brian came ON TIME and investigated until they found the problem. They did not look for"a quick fix". I'm equally relieved and impressed. I'd recommend Gallettair to anyone. read more

Amazing job and excellent client service. They came the next day as requested to repair central AC not working well during a heat wave. The technician (Mathew & Paul, arrived on time, was very professional and knowledgeable. They quickly diagnosed the problem and repaired it without having to return. I extremely recommend GalletAir read more

Weren't very responsive in giving their proposal and the iffice getting back to us as customers.

Just purchased a new home with central air and have been waking up to the largest dust bunnies, I called Galletair and they were able to make me an appointment so fast, the technicians John and Kevin were so kind and informative. Most definitely recommend and will be using in the future. read more

My house was having an issue with a/c ductwork Continually building condensation my ac company couldn't figure out the issue Gallettair came in today and rectified the problem And they were fast professional courteous very Personable. I only wished I found this company sooner Would have saved us aggravation and time Also money I highly recommend these guys for any A/C or gas furnace issues read more

These guys are very good!! They were recommended by our plumbing service for our central heating system. They gave us a window and arrived as early as they could get here. Mike was the tech and was very thorough with explaining what was wrong. A couple days passed and our heat stopped working, however they totally did the right thing by us. Carmine (the owner) and John came for a follow up and stayed until it was fixed for certain. Oh and no charge for the follow up! Both really nice guys and know their stuff. Absolutely recommend them and although I hope we don't need them any time soon, they will be the first company we will call. read more

We had our central air installed back in 2003. We were very pleased with the installation And we have never had any problems in all these years! Fast forward to this week, during a heat wave, it stopped working. We called GallettAir to come replace all of it. Carmine and his helper came right on time for our appointment. He took one look at the outside and said, " it's probably just a capacitor". Well he happily changed it and ended up changing the fan motor too! What an honest hardworking man! THANK YOU So much! We have recommended GallettAir before, and will Continue to do so! read more

I called to have my air conditioner serviced. My call was answered timely and professionally. We made an appointment and Angelo showed up on time. He was very polite, friendly and informative. He took the time to explain everything to me. I would highly recommend them. read more

I had to use these guys in a pinch because I made a poor choice earlier to fix my ac. They were able to get someone out here for an emergency appointment & they sent Matt who was professional & courteous and amazing. He explained exactly what the problem was & took care of it. I can't recommend this company enough. I'll definitely use them again! read more

Giving a 4 star ratting since I never used them, BUT I am writing this review so carmine the owner knows what he lost. I am building a 4K sq ft home in Babylon, based on knowing many happy customers I contacted galette to do my heating and ac, I even sent my architect drawings couldn't been any easier. I get a return call from a girl in the office saying they have to do a site visit, at the time construction hadn't even begun,it was a dirt lot. I explained it's a brand new house and I want a price, her response was we don't price houses not yet built, I said are you sure she rudely said yes she was sure. So about a week l later I am in a local deli as I am waiting on the line to order I see a couple of their service guys, they were friendly, nice and as we chatted waiting to order I told him how shocked I was that you guys did not want my job, he explained that he was shocked because they do new homes The gentlemen told me to call carmine and tell him this, I did twice both times never receiving a call back Anyhow Carmine as you read this feel free to contact me but it's too late now to get my business. read more

We are an African American family living in West Babylon, we contacted Gallett Air to do a 1st floor central air install and a mini split in our garage after seeing raves about them on the West Babylon community Facebook page. My husband explained the urgency needed for the system instillation, a rep came out and did the survey, my son was home and he advised my son someone would get back to him. After over a week of no call to give us a quote my husband called and was told that rep had an emergency and didn't complete it our quote. a bit aggravated that we did not get a courtesy call we scheduled another survey, and yet again no one has contacted us back. About 2 weeks passed and my husband called them back again, he was told by the secretary, "good thing you called they may have forgotten about you, I will have them call you back". As of today 4/26/2021, and almost the entire month of back and fourth not a sole has called us back. Our money is green, but I guess in today's climate that doesn't matter anymore. But thanks to their disrespect I saw a company just a few doors down Napco who came and did the survey and is scheduled to do the work all within 3 days! Screw you too Gallett! read more

Best hvac around. Will not use anyone else ever. With the wind today my hot air furnace wouldn't work. In this weather they had a technician come & fix it. I'm definitely buying a contract with them. I've never seen customer service like this from any company. Thank you Gallett read more

Matt, the owner's son, called me, apologized for the situation, acknowledged that this situation should not have happened, and gave me his personal cell phone with a request to call him directly if I had any customer service issues. That, in my opinion, is a truly honorable and respectful way to deal with a customer. I wish the situation never happened to begin with, but I am convinced by Matt's sincerity that this was simply a mistake. read more

After paying 2 different Ac companies to show up and fail to diagnose the problem with my central air system I called GallettAir. Carmine the owner of GallettAir was an absolute pleasure to speak and deal with , he treated me as if I were family. GallettAir air showed up exactly when they said they would and there technicians bested the time they originally estimated the job would take. The area around my unit in my basement was a bit dusty to begin with, When Carmines men left my Ac unit and the immediate area around it were cleaner than when they arrived. I was blown away with the excellence in service that GallettAir air provides Carmine is a no nonsense straight shooter and what he says he does. This type of service I find is hard to come by in this day n age. You will not be disappointed when doing business with GallettAir read more

I would not recommend this company. They came to look at the unit and we're unable to diagnose the problem. They said they needed to return with a specialist. An appointment was scheduled in advance for the follow up. The day of the appointment they did not show. When a phone call was placed to follow up, they explained they went to the wrong address and had no more availability for the day. They had previously been to the residence (so they know where it is was) and they did not call (even though they had called multiple times before) to confirm or check. read more

My central air was installed by Gallett a number of years ago and I recently had the need to have a service call. Their technician Matt was awesome!!He was super polite, responsive, explained all and got the problem fixed in a professional and timely manner. Matt gets 5 stars from us. Thank you Gallett and especially Matt! read more

Call for an appointment, guy came and barely looked around for 20 minutes. Said I'd have a quote by the end of week. Never called. Called the office twice, no one there seem to care about my business. Never heard from them again. Went with another company. Really bad service!! Just terrible. Do not recommend read more

The guys at GallettAir are great, from the sales guys to the installers, everyone was knowledgeable, courteous and diligent. Got great service at a fair price, can't get any better than that. Replaced my whole central A/C system in one day. Excellent work! Highly recommend! Thanks Guys Don Bolin read more

It is amazing the professional results you get when you call a first class company like Galletair. They have been in business for many years, the owner is either on premises or out on a job with his workers, he always can be reached. Office staff is professional and friendly. Workers are well trained and knowledgeable, very professional company. read more

So one of the coldest days in January my upstairs heat went out. I called one of the closest companies. Was desperate. Especially with young children. Carmine came over and I truly believe he tried his best to save me some money. He temporarily fixed it, but at the end the board had to be replaced. Another crew came a few days later and replaced the board. During the process met around five of the workers and they were all professional. Even offer to take off there shoes. I said no to that. Didn't care about a little dirt on my rugs. Just wanted my heat fixed. Highly recommend this company. read more

We had a great installation of a hot water heater by Matt and Francis on 3.14.19. We can't express how professional and courteous they both were. We are long standing customers of Gallett Air and wouldn't use anyone else. Thank you so very much!!! The Tristaino's read more

They came out next day upon my request, and fixed the heating system within 30 minutes. Had the pleasure of having Mr. Gallett over for the visit. Didn't know it was him until the very end ( the whole thing felt like an episode from Undercover Boss ;)). He is a great guy and made us feel like family. A few years back we had requested Gallett Air to come out and give us a second opinion after having another company initially coming to service our AC. Gallett Air saved us a lot of money because they identified the real problem with our AC, which wasn't half as bad as the other's claimed it would be. Gallett is an honest and reliable company! Our problem was fixed with a small replacement part! Thanks Gallett Air! Mike M. read more

My a/c stopped working in June. Gallett came to inspect and found that a part needed to be replaced. It took a week to arrive and then they installed it to the wrong home! I couldn't believe the incompetence. Once they finally installed it, the repairmen didn't bother to check if the a/c was actually working or not. I had to tell them to come back. Then they find that another part stopped working and informed me that whole ac unit needs to be replaced which will take 4-5 weeks! If they had done their job properly, I could've avoided all this wasted time & money. Will never use this company again! read more