Had a great experience with their service. Everything was handled professionally and very…read moreefficiently. I really appreciated how fast and knowledgeable the team was. Highly recommend.

Our AC stopped working during a heatwave, and this HVAC team came to the rescue. They showed up the…read moresame day, fixed the unit efficiently, and even gave us tips on how to keep it running longer. Great customer service, honest pricing, and the house has never been cooler. I'll definitely call them again.

Prime Air Group has been my go-to HVAC company for the past year and a half, and I couldn't be…read morehappier with their service. I've used them three separate times, twice to inspect my contractor's work after an apartment renovation, and most recently for a minor repair on my split system AC. Every single visit has been professional and thorough. What I appreciate most is how much time they take to explain the technical details of what they're looking at and what needs to be done. It's clear they actually want you to understand the work, not just take their word for it. Their most recent visit was during a heatwave, and they still managed to get to me promptly and fix the issue quickly. I'll absolutely continue using Prime Air Group going forward and would recommend them to anyone in NYC looking for reliable, honest HVAC work.

Extremely professional and trustworthy AC installation and maintenance service. Have used them…read moremultiple times to install new ductless mini splits and for some repairs. Would recommend

City Tech and Alex are excellent! Sara, the manager helped me to coordinate my availability with…read moreAlex's as I requested him due to his great reviews. When I turned my dishwasher on, it started to fill and then turned off. I tried it 3 times and then decided to call City Tech. Alex quickly figured out that the issue was with the door and that it was due to misaligned hardware from the installation. He resolved the issue and also gave me some tips regarding the dishwasher. A bonus is that now it operates quietly, too! The charge was reasonable, the cost of the service call. Thank you Alex and City Tech!. They are the only company that I will call and will request fabulous Alex again!!

Noticed the fridge wasn't keeping things cold like it should and some food had already started…read moregoing bad. Called and got someone out within a day. He traced it down to a failing compressor relay pretty fast, and since he had the part with him already, didn't need to schedule a second trip to fix it.

Jon from Soho HVAC came highly recommended and he replaced 3 Ptac units in total. One of the units…read morewas not working properly and he tried to figure out the issue but it kept acting up. So he advocated for us with the supplier to swap the unit out for a replacement since there was something wrong with it. He took it upon himself to do the right thing and we really appreciate that a lot. Thank you, Jon.

After using two major HVAC repair/suppliers over a 7 year period which included many nonproductive…read moreservice calls, a new Ptac unit, a new sleeve, a new coil, a new thermostat , new sensor and various other attempted interventions for a leak in the system, none of which ever resolved the actual problem. Finally, by chance I got hold of SohoHVAC and John spent time discussing the issue in detail with me before he came to diagnose in person and when he did come he fixed the issue in no time at all, as what he originally diagnosed was the problems so he came prepared. He is a straight shooter, extremely knowledgeable, and fairly priced. I am so happy to have this issue resolved after all this time and thousands of dollars later, it's truly amazing. I obviously highly recommend this company and will use them again.

Great service and efficient. I was impressed with their next day service and ability to work around…read moremy schedule. The gentleman that came out did a great job assessing my set-up, installing the window ac-unit, and addressing some leaks in my window. Thanks to them I am in a way better place. I would recommend them to anyone.

Very timely, great installation of new a/c. Staff are very friendly. I highly recommend this…read morecompany for their knowledge and professionalism!

I recently had my mini-split AC units deep cleaned, and I cannot recommend this company enough…read more From start to finish, the experience was seamless and highly professional. Max was fantastic to work with from the very beginning. His communication was constant, incredibly clear, and prompt. He went above and beyond to make sure all the scheduling details were perfectly aligned and that the estimate was accurate. It's so rare to find this level of responsiveness and transparency. On the day of the service, our technician, Oleksandr, was outstanding. He was incredibly thorough with the deep cleaning and treated our home with the utmost respect. What I appreciated most was how he took the time to explain exactly what he was doing at every step of the process. His work was meticulous, and he left the space spotless. If you are looking for an HVAC company that is honest, thorough, and genuinely cares about customer service, look no further. I will absolutely be using them again!

The team at Airnizer are excellent. I recently had a mini-split unit installed in one of my rooms,…read moreand a separate cleaning effort for multiple mini-split units. They are extremely responsive through text and phone calls, providing all details and cost breakdowns so there aren't any surprises. The pricing is on par with competitors in the area. As for the work itself, the team was prompt, showing up at the earlier end of the promised time window. They were efficient with both installation and cleaning efforts. The installation went seamlessly and flawlessly. Overall, I would absolutely hire Airnizer again as they provide an excellent level of communication, responsiveness, and overall service quality.

Very professional and a family-owned business where you get to talk to the owners and they do all…read morethe work as well. Justin and Harrison are great and Harrison was incredibly conscientious, arrived early for the job, made sure it got done right, and the cost was very reasonable for quality work. They got our mini split system back up and running and we couldn't be happier. Highly recommended and plan to hire them again in the future for more projects!

Completely unprofessional and unworkable. I asked for my HVAC to be tuned to lower the humidity,…read morebut they ended up doing the opposite and doing the opposite of what I asked. When I left a negative follow up review, with the expectation that the issue would be fixed, they lashed out and I said I'd be fine pulling the review if they came and fixed their mess up the day after they did it. They didn't. Your money is better with another company

I had a great experience with Igor. I moved to a new apartment and had no one to help me install…read morethe AC units. My apartment was unbearably hot, and after contacting many websites and companies I either didn't get a response or received unrealistic prices. He was honestly the best. He was fast to respond, straightforward, reliable, and most affordable! He installed my two window AC units the same day I contacted him and was done in about half an hour. He was professional and honest throughout the entire process and I'm happy I found him since I will absolutely be needing his service again!

Igor was incredibly responsive, friendly, and professional. I would highly recommend him to anyone…read morelooking for a deep clean for their A/C unit. He was very prepared and handled the installation effortlessly and efficiently. Great value for the service and he sticks to his original quote! My A/C no longer has a smell and it feels brand new, can't recommend him enough!