This company was on top of my problem within hrs. They set up a free consultation for me first…read morething that morning! The service technician was very easy to communicate with and has 29 yrs. of experience in the field. Within 1 hr. of his arrival he had asset the problem, gave me an estimate to fix the issue and had it fixed within minutes!! The price was reasonable and I let the "Pro's" handle the rest! I couldn't possibly say enough good things about this Company from beginning to end. They are the BEST at what they do in my opinion! Thanks gyes and gals for the service you provided me. Keep up the Great work

First time using Rooterman of Muncie which was sent by our home warranty company…read more We were very happy with their service. Rooterman showed up at the time scheduled and diagnosed our plumbing drain line problem. They installed a new clean out and jetted the pipe, then showed me the pipes via the camera they use to check everything out in the pipes. I was very happy with their service and highly recommend!

Good pricing and great work. They could be better about answering the phone but they ended up…read morecalling me back after a bit. Would b nice to able to leave a message instead of hoping you'll get a call back. Service and pricing is 5 stars though

Been using Jackson plumbing for 40 years. One time i I used another company (sign in your yard…read morecompany). They came out, snaked the line, broke the tile, collapsed the line and asked for 4700.00$ to repair the line. And, said the pool that has been in place for over 20 years needed to come down for them to repair the line. Said, "no thank you, I will call Jackson". Called Jackson, they repaired the line and left the pool alone for a reasonable price. I have called them numerous times for different properties, and have always felt good about their work, prices and people. They don't fluff or try to sell you anything that isn't about moving water in or out of your home. I WILL ALWAYS CALL JACKSON PLUMBING!!!!

Barry did initial work for me at a house I was selling which went fine -- I needed another project…read morethat he was paid in advanced to complete work but it was never completed because the new owners went to another company and he has since refused to respond to any communication on getting my money back. 1200$ that he has pocketed from mine and my girls mouth. Just fyi on the "business owner" you might be considering. I am now having to file with the courts in getting my money back.

I am a Property Manager- I contacted this company on Wednesday morning and scheduled a request with…read moreBarry to go to a home and have the water turned on in Anderson (crawl space). He assured me that they could go to the house the next morning (Thursday) and that I would be billed and I could pay via credit card. I contacted him early on Thursday morning ensuring that they would be going out, he confirmed. I contacted him in the afternoon to check on the status, he stated that they hadn't made it yet because of emergency calls. No big deal. I then contacted him a 3rd time later in the afternoon to confirm the work was completed (4:58 PM), and he then asked if it could be done the next day (today). I had to take the initiative to communicate with him the entire time to get answers. Unfortunately, I don't think this is a reliable plumber and I would not recommend. Note- this was a very easy / fast job that needed to be done on Thursday (turning water on).

One of the 2 workers made a comment on the cleanliness of my kitchen which i think is very…read moreunprofessional when u are there strictly to do a service, not to clean or judge the area. I only was able to catch one of their names, Jacob was very respectful and communicated nicely. overall okay service i just felt disrespected in my own living spaces

I would not even give them a star. Right from the start it's all about the money they're strong in…read moretheir sales I agreed to everything they suggested to the tune of $22,000. Right away the main well pump motor that they installed brand new had a problem with it they had to come back multiple times to fix it I told him I wanted a new one. The plumber that was supervising the job told them in writing that I needed a new pump, they denied it he had to come back repeatedly to make a minor adjustment on the pump he showed me the adjustment barely a quarter turn of a screwdriver so over the weekend it did it again I did what he said adjusted it barely a quarter turn and because of that they canceled my warranty and now they refuse to service me. I don't know the time patience or money to sue them, but I would suggest you go to a different plumber. Oh and by the way they said I needed a new well dug and that was the reason the pump wasn't working. Guess what I got another plumber he put a new pump in I have not had a problem with it since.

Very reasonable and honest. Did a great job with our plumbing needs. We have used his service…read moreseveral times. Reasonable time to save you from your plumbing problems.

From the owner: At Guardian Plumbing, what makes our business unique is our commitment to delivering honest,…read morehigh-quality plumbing services to homeowners in Yorktown, Muncie, and Delaware County. We specialize in plumbing repairs, water heater installation and repair, drain cleaning, leak detection, sump pump services, garbage disposal replacement, faucet and fixture installation, toilet repair, and whole-home plumbing projects. Customers choose us because we provide clear communication, upfront pricing, no upselling, and dependable workmanship on every job. Our team is known for its integrity, respect, and attention to detail—values that guide everything from diagnosing a plumbing issue to completing a full system upgrade. As a local, family-rooted plumbing company, we take pride in being the trusted local plumber people call for reliable service, quality craftsmanship, and long-lasting plumbing solutions. If you’re searching for a professional plumber who puts customers first, Guardian Plumbing is here to help.

I called Tim to try to get a under-mount kitchen sink repaired, it was coming un-glued. He told me…read morewho to call to fix this problem, I did. I then asked for his help regarding our sump-pump. I sent him some text-pictures per his request. Tim scheduled an appointment to come and see our issues with the sump-pump. - He didn't try to sell us expensive services, just made a "game plan" for our issues. Wow- that was great - Highly recommended !!!

I'd rate Mr. Engles, excellent! We woke up to a flooded basement due to a cantankerous toilet. It…read moreclogs up pretty frequently and soon will be replaced. Called Mr. Engles, he came right out and had the problem fixed in under 20 min. flat! He is very courteous and informative. Took his time to explain things to us and was very helpful. He is like a physician of the septic system. He was very reasonable also. We would call him back if any more problems and we highly recommend! Thank you Mr. Engles!

Get an quote before having this company do any work for you. If you don't, you might be surprised…read moreat the invoice you'll get. I used to use Tomlinson Plumbing, which is now part of the Benjamin Franklin chain. I needed a new garbage disposal. I called Tomlinson and made an appointment. I didn't ask for a quote because previously their prices were fair. This time, I got an invoice from Benjamin Franklin for $469.61. I called to ask for a price breakdown, parts vs. labor. I was told Benjamin Franklin doesn't do that; they charge a flat rate for the service. The disposal they installed has a list price of $139.00. That means I was charged $330 for an hour or two of labor. Don't use Benjamin Franklin or Tomlinson Plumbing without first getting a quote.

They were quick to respond, show up, and fix my problem. They replaced my sump pump in about half…read morean hour. Everyone I talked to was friendly and they knew what they were doing. Definite recommendation!

Did sewer and water line repair for me. Went the extra mile at a reasonable price. I recommend them…read morefor residential plumbing and will have them out again.

Reeds plumbing came to assess our problem right away and gave us a quote immediately. Their…read moreservice was great and they took care of the sewer system as promised at a great price.

They offered a FREE estimate, theb they came out and charged a $99 diagnostic fee before they sent…read moretheir estimate that was 4X higher than everyone else. Avoid at all costs!!!! They will screw you!!!

Summers repeatedly parks right in front of the stop sign on my dead end road. Making it impossible…read moreto pass around them without going into neighbors yard. Also lucky nobody tried pulling onto the street while I tried fitting my truck around them. There was available parking on the main road right in front of them with a walkway to the house they were working on. I said something to the guy and he just shrugged it off and said I had room. It is illegal to park in front of a stop sign. Summers employees are rude and have no regard for anyone but themselves.

Long story short. Previous owner warned me about my trees and old pipes. Same issue started up…read moreagain this year and i call and ask about the special that's going on. Nathan was called out to my house. He gave me a list of options that would be best. Unfortunately i couldn't afford those options and i didn't get approved for financing. So Nathan gave me a previous option from his list minus the camera and got me taken care of, along with made sure i had the information for the best option to take care of my issue once and for all. Nathan saved the day and kept my wife from removing me from this world! Thanks Nathan!

Honest & frustrated…read more If I could leave 0 stars, I would. I reached out to several other local plumbers first, and while they couldn't get me scheduled until later in the week, they were at least upfront about their availability, so I scheduled appointments with them. I then contacted Mr. Rooter and was told they could come Wednesday. Based on that appointment, I took time off work to be home and available. Then, 1.5 hours before service hours end on the day of the appointment, I get a call saying they need to reschedule. I completely understand that local plumbers are overwhelmed right now with everything going on with the flooding, and I genuinely have compassion for that. But I am overwhelmed too. I have been dealing with not being able to properly use the water in my home since the flood, and I'm trying to get this resolved. What exactly is the point of making an appointment if you can't honor the time you gave the customer? I could have kept my other appointments instead of rearranging my work schedule and losing money to be home for an appointment that ultimately wasn't going to happen. I understand being busy. What I don't understand is confirming an appointment, having someone take time off work to be there, and then canceling it the day of.