We use Flows every 2 weeks and we love them! They do an outstanding job and are very fast and efficient. We're very happy with their work

I am extremely pleased with Flow's Metropolitan cleaning service. The cleaning team did an outstanding job cleaning my three-bedroom, two-and-a-half-bathroom condo. I will certainly schedule another cleaning with Melanie and her team. read more

I used Flow's Metropolitan Cleaning Services multiple times. The team shows up on time and ready to work. They are very professional. Overall, they do a good job! read more

Great cleaning service. I got in contact only a few days prior and they were able to accommodate and do a move out cleaning for a very reasonable price. The lowest quote we received. Would definitely do business with them again. Thank you Melonie Morton for your Excellent services highly recommend. read more

Flow's Metropolitan Cleaning Services - look like new - Home Cleaning Near Me - Woodbridge, Virginia

Wow. Called earlier today to confirm that they serviced my area prior to buying a Groupon (as several reviews said that they don't disclose the extra travel fee until after the fact) and was told by the owner Melanie that they don't have anyone to service my area. I thanked her for her time and disconnected the call. She called me back an hour later but when I answered the phone, she answered as though I called her asking what the purpose of my call was???? I told her that she must be mistaken and that I'd already spoken with her earlier....then she proceeded to tell me that she chooses not to service SE DC because she "doesn't want anything to happen to the girls" that clean for her because it would be a liability to her. Mind you, she didn't even know my actual address! I live in a rather expensive, quiet, and extremely safe residential area in SE DC, in NAVY YARD! LOL (After speaking with her the first time, I found a great highly rated cleaning service and booked an appointment! EASY!) Bottom line, it's obvious that this company isn't very well ran and that the owner Melanie is a hot mess-indicative by all the other poor ratings on here. All of this hassle just to book? Save yourself the hassle and STAY AWAY! read more

They did an awesome job and accomplished a lot in three hours. I keep noticing little things that they did.

I recently used the services of Flow's House Cleaning Services. I've used a few house cleaning services in the past, and knew what to expect. The manager accompanied the ladies and explained what would be done. After they finished, I could not have been happier! They did a fantastic job, and their attention to detail was amazing! I can honestly say, they surpassed my expectations and I was highly impressed. Will definitely use again. read more

I decided at the last minute to have my house professionally cleaned after I moved. Melonie was very prompt in contacting me and came to the house for what was a very reasonable estimate. She was able to schedule my move-out cleaning within my timeline. Her crew began the work at the scheduled time and were very professional. The house looked great and the new owners were very pleased with their new, clean house. I will definitely recommend them to others. read more

Had high hopes but was highly disappointed in my experience. She definitely made me feel like a burden rather than a customer. We were rescheduled three times. We purchased service through groupon but were 2 miles outside of the service area. We were happy to pay the extra $25 for the distance but it seems as though she just kept making excuses not to come. read more

Ran into the same issue as many others - misleading information in the groupon. I bought the groupon specifically because the fine print said they would travel outside of the 15 mile radius of Woodbridge for an additional $30. (I live in DC.) Melanie very unapologetically told me that they don't come to DC because it's too far. I pointed out that the fine print was completely inaccurate and misleading and she clearly did not care. Not only does she run a completely disorganized business but she is also quite rude! read more

Melonie and her crew did a great job. They showed up on time and went right work. They worked fast and knocked out a great cleaning of the entire house in less than 2 hours. There were a couple little details missed, but I will give them feedback to see if they can adjust next time. Overall we were very pleased. read more

I recently moved to the area and the first day I arrived, I reached out to Flow's Metropolitan Cleaning Services. They were quick to respond and get me on the schedule. The team did an excellent job! They paid special attention to the areas I requested and my house was sparkling when I came home. I will be continuing with biweekly service. read more

BEFORE I purchased the Groupon I called to confirm they come to my address. The woman said said yes and only after I purchased the Groupon does she tell me it's going to cost extra to come to my address despite me calling and asking! She also hassled me about 4 man hours not being enough For my house --wanting me to buy more. God now I have to deal with canceling this on Groupon read more

frauds!! do not patronize! she promised (via text) not to cash my check as the team did a poor cleaning job and broke a 240.00 blind in my home. the owner waited a month and then cashed my check today without my permission. we are now heading to small claims court as she will no longer answer the phone to remedy the situation. read more

Flow's Metropolitan Cleaning Services - FRAUDS!! DO NOT PATRONIZE! SHE PROMISED (VIA TEXT) NOT TO CASH MY CHECK AS THE TEAM DID A POOR CLEANING JOB AND BROKE A 240.00 BLIND IN MY H - Home Cleaning Near Me - Woodbridge, Virginia

After continuously being disappointed with cleaning services, I was extremely impressed with the quality of the cleaning I received with Flow's Metropolitan Cleaning Services. I loved the attention to detail and thorough cleaning I received! So much that I have already referred two clients and signed up for recurring services! read more

The owner came in to give us a quote and everything seemed great. She told us she "sets the home" and her team "cleans really well." However, after getting the home cleaned, we found that that the dusting was extremely mediocre (they didn't pick up anything to dust), all of the lights and fans were not dusted, and the kitchen was left extremely dirty (did not move anything to clean and no dusting done). She also told us multiple times "don't tell the ladies what you're paying me..." which made everything seem really awkward when it came time to pay. The team and her (because she came when it was time for the payment), did not walk through the house with us at the end either even though I had told them there were things we still needed done. They wiped the kitchen floors and told us "don't step on that" and then packed up everything and left. When we contacted her about the items that were left that needed cleaning, she said basically said "we'll get it next time." She talks a lot of game but doesn't deliver on any of it. Also, I worry that her team may be getting compensated VERY poorly (all immigrants with little language skills). Would not recommend this cleaning service to anyone! read more

I hired Flow's Metropolitan Cleaning Services to clean my daughter's townhouse after the birth of her son. They arrived 9/27 to a 3-bedroom, 2 1/2 bath townhouse that was in dire need -- truly -- of attention. When they left MANY HOURS LATER my daughter was ecstatic! She couldn't believe how her house looked, said they even cleaned carpeting and rugs that were unrecognizable to look as good as new. This was a new service and a deep cleaning, and they truly deep cleaned. I'm more than pleased and satisfied that the work they did was well worth the price I paid. I think I'm going to have to find out if they'll come to Arlington to do my house. I highly recommend Flow's Metropolitan Cleaning Services -- they are TOP NOTCH! read more

I hired Flow's Metropolitan services after reading the reviews on Nextdoor. They had to clean my town house for move out. It was a major disappointment and waste of money. Only main level was cleaned. They didn't clean the basement at all. Basement window, light fixtures, wooden railings in the stairs and basement bathroom was all dirty. The house had been renovated with new appliances and floors and walls. I explained Melonie what needs to be cleaned and what not. She kept blaming my contractor for being in the house and working on some stuff. She asked my contractor for cleaning liquid....really? She called me with a complaint that there is no water in the master bath where as she didn't know how to turn the faucet on. My contractor showed her how to do it and left the house so they could clean. Showers in Master bathroom and in hall way bathrooms were left dirty with an excuse that they needed caulking. I would not recommend her to anyone. read more